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Arsma Hotel

4.0 star property
Hotel with free parking, a quick walk to Dongdamen Night Market

Photo gallery for Arsma Hotel

Restaurant
Superior Twin Room
Interior detail
Lobby
Front of property – evening/night

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Parking included
  • Housekeeping
  • Free WiFi
The current price is AU$117
includes taxes & fees
18 Sept - 19 Sept

Explore the area

View map
970 No.68 Bo-ai Street, Hualien City, Hualien County, 970
  • Dongdamen Night Market
    ‪3 min walk‬
  • Hualien Cultural Creative Industries Park
    ‪6 min walk‬
  • Pine Garden
    ‪15 min walk‬
  • Hualien (HUN)
    ‪9 min drive‬

Room options

View all photos for Arsma Suite

Arsma Suite

Arsma Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
Rainfall showerhead
  • 60 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Elite Quadruple Room

Elite Quadruple Room

Elite Quadruple Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Separate bath and shower
Rainfall showerhead
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room, Indoor atrium view

Premium bedding, minibar, in-room safe, desk

Superior Twin Room, Indoor atrium view

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
Rainfall showerhead
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Quadruple Room, Shower Only

Standard Quadruple Room, Shower Only

Standard Quadruple Room, Shower Only

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
Rainfall showerhead
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room, Ocean View

Superior Double Room, Ocean View

Superior Double Room, Ocean View

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
Rainfall showerhead
  • 26 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quadruple Room, Bathtub Only

Standard Quadruple Room, Bathtub Only

Standard Quadruple Room, Bathtub Only

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Hairdryer
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
Rainfall showerhead
  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
Rainfall showerhead
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

About the area

Hualien City

Arsma Hotel puts you in the heart of Hualien City, within just a 10-minute stroll of Dongdamen Night Market and Hualien Cultural Creative Industries Park. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, The Shangri-La Restaurant, serves international cuisine and is open for breakfast. Enjoy the gym and karaoke as well as access to free bike hire and a playground. Meeting rooms, a conference centre, and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. To-go breakfast is available daily between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 4-property class Hualien City Centre hotel include Hualien Railway Culture Park and Nanbin Park.

What's nearby

  • Dongdamen Night Market - 3 min walk - 0.3 km
  • Hualien Cultural Creative Industries Park - 6 min walk - 0.5 km
  • Pacific Landscape Park - 12 min walk - 1.1 km
  • Pine Garden - 15 min walk - 1.3 km
  • Tzu Chi Cultural Park - 4 min drive - 3.0 km

Getting around

  • Hualien Station - 7 min drive
  • Hualien (HUN) - 14 min drive

Restaurants

  • ‪福華小吃店 - ‬2 min walk
  • ‪Three Koalas - ‬2 min walk
  • ‪雨林 Scone & Coffee - ‬2 min walk
  • ‪拾浮 Shyfloat Bistro 小酒館 - ‬2 min walk
  • ‪惠比須餅舖 - ‬2 min walk

About this property

Arsma Hotel

Hotel with free parking, a quick walk to Dongdamen Night Market
Arsma Hotel offers its guests a fitness centre and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. A business centre and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A vending machine, an arcade/games room, and karaoke are also featured at the business-friendly Arsma Hotel. An airport shuttle during limited hours, a train station pick-up service and a train station drop-off service are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4-star Hualien City hotel is smoke free.

  • 126 guestrooms or units
  • Conference rooms
  • Karaoke
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Dining venue
Arsma Hotel offers 126 accommodations with minibars and a safe. Beds feature premium bedding. 42-inch LCD televisions come with cable channels.

Bathrooms include slippers, bidets, complimentary toiletries and hairdryers. This Hualien City hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 9:00 AM to 8:30 PM
  • Train station pick-up and drop-off shuttle (surcharge)
  • Free covered self parking on site
  • Limited on-site parking

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: TWD 400 for adults and TWD 300 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Arsma Cafe
  • The Shangri-La Restaurant

Things to do

  • Arcade/game room
  • Bicycle cleaning area
  • Bicycle storage
  • Free bicycle rentals
  • Gym
  • Karaoke
  • Playground

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room refrigerator
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately TWD 400 for adults and from TWD 300 for children
  • Airport shuttle fee: TWD 300 per vehicle (one-way)
  • Airport shuttle fee per child: TWD 300 (one-way), (up to 7 years old)
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, JCB International, debit cards and cash. This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts.

Property is also known as

Arsma Hotel
Arsma Hotel Hualien
Arsma Hualien
Arsma Hotel Hualien City
Arsma Hualien City
Arsma Hotel Hotel
Arsma Hotel Hualien City
Arsma Hotel Hotel Hualien City

Frequently asked questions

What is the cancellation policy at Arsma Hotel?

Arsma Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Arsma Hotel?

As of 17 Sept 2025, prices found for a 1-night stay for 2 adults at Arsma Hotel on 18 Sept 2025 start from AU$117.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Arsma Hotel?

Yep, Arsma Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to Arsma Hotel?

The closest beach to Arsma Hotel is Chishingtan Beach (7.8 km).

Is Arsma Hotel family-friendly?

You bet! With amenities such as a playground and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Arsma Hotel is a hit with families.

Does Arsma Hotel serve breakfast?

Yeah, to-go brekkie is available daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Arsma Hotel?

No, but there's an airport shuttle that runs from 9:00 AM - 8:30 PM for a fee.

Is there a bar or restaurant at Arsma Hotel?

Yep, you can grab a meal at Arsma Hotel's onsite restaurant.

What time are check-in & check-out at Arsma Hotel?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Arsma Hotel?

No, pets are not allowed.

Arsma Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 501 out of 870 reviews
Rating 8 - Good. 304 out of 870 reviews
Rating 6 - Okay. 47 out of 870 reviews
Rating 4 - Poor. 13 out of 870 reviews
Rating 2 - Terrible. 5 out of 870 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chatvimol

Liked: Cleanliness, amenities, property conditions & facilities
I’d give 10/10 for this hotel. The services and cleaners are amazing. My room is really nice. I can see the ocean view and the town from the window. Breakfast was amazing too. The location is really quiet, walkable to the town, really close to the night market and bus stop too.
Stayed 2 nights in May 2025

10/10 Excellent

Shu

Liked: Cleanliness, amenities, property conditions & facilities
Very spacious hotel room. Very nice breakfast. Love it.
Stayed 1 night in May 2025

10/10 Excellent

Pei-Yang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Muriel

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were good size. Staff were friendly and helpful. Towels were a little worn. We stayed in our room till after 12;00 noon and requested room clean up but no one came to clean the room.
Stayed 2 nights in Apr 2025

8/10 Good

Lok Yin Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

CHEN

Stayed 1 night in Mar 2025

10/10 Excellent

jennifer

Stayed 3 nights in Feb 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is under renovation in some areas. We had a good stay at the hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

I ping

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Wei Yun

Stayed 2 nights in Jan 2025

10/10 Excellent

Wei Yun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常好的體驗，雖然很多地方都在整修，但飯店很貼心的延長下午茶時間到晚上以作為補償。下午茶的燒仙草很棒，旁邊提供添加的各種豆料也很新鮮。早餐也很棒，有很多當地的特殊小吃。
Stayed 2 nights in Jan 2025

10/10 Excellent

Cindy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay at the hotel! The staff were so welcoming when checking us in and always welling to help. The room was new and clean! We loved the breakfast. A lot of good Taiwanese options. They also offered free afternoon tea and midnight snack. The hotel was within 5 minutes walking distance to night market. Highly recommend!

10/10 Excellent

QIUPING

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
It’s a nice hotel in a very good location. The staff are super nice and helpful
Stayed 4 nights in Oct 2024

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay - worth it

Very nice stay in the suite with a delicious breakfast. Unfortunately the earthquake cut our stay short, but they were so accommodating and made sure we were taken care of. What a terrifying thing for the staff to navigate - they were wonderful. I fear the hotel had significant damage and hope they will be able to reopen.
Stayed 2 nights in Apr 2024

8/10 Good

Fred

Stayed 2 nights in Mar 2024

8/10 Good

Richard

Stayed 1 night in Mar 2024

10/10 Excellent

Winnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is huge and clean!
Stayed 1 night in Mar 2024

10/10 Excellent

pei cheng

Stayed 1 night in Mar 2024

10/10 Excellent

Mei Kuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious and clean. Walking distance to Dong Da Men night market. There is a wide variety of choices for breakfast. Strongly recommended place to stay.
Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
service was excellent. Staffers were polite and helpful. Only thing was the carpet was old and worn off. Need upgrade
Stayed 2 nights in Jan 2024

10/10 Excellent

Dong

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with walking distance to the night market and beach. We enjoyed the breakfast. There were a lot of options and it was really great. Kids commented it's one of the best. Also really appreciated that hotel provided the biking service, we had opportunity to bike around. that was nice too. Wish they could tell us that they do provide shuttle service to train station but need lead time.
Stayed 1 night in Dec 2023

10/10 Excellent

Danny

Stayed 1 night in Jan 2024

6/10 Okay

talia

Stayed 2 nights in Dec 2023

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Breakfast (wide selection) Short walking distance to Luodong night marke
Stayed 2 nights in Dec 2023