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Hotel Villa Toskana

4.0 star property
Suburban hotel with 2 restaurants and winery

Photo gallery for Hotel Villa Toskana

Premium bedding, in-room safe, desk, laptop workspace
Interior
Gift shop
Sauna, steam room, body treatments, aromatherapy, hot stone massages
Gift shop

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Pool
  • 24/7 front desk
  • Gym
  • Room service
The current price is AU$189
includes taxes & fees
30 Nov - 1 Dec

Explore the area

View map
Hamburger Straße 4-10, Heidelberg, Leimen, BW, 69181
  • Place, University of Heidelberg Old Campus
    ‪11 min drive‬
  • Place, Marktplatz
    ‪12 min drive‬
  • Place, Heidelberg Castle
    ‪12 min drive‬
  • Airport, Mannheim (MHG)
    ‪17 min drive‬

Room options

View all photos for Comfort Single Room

Comfort Single Room

Comfort Single Room

7.6 out of 10
Good
(4 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Private bathroom
Satellite channels
In-room safe
  • 23 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Private bathroom
Satellite channels
  • 2 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Private bathroom
Satellite channels
In-room safe
  • 28 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Private bathroom
Satellite channels
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Single Room

Hair dryer, towels

Deluxe Single Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Private bathroom
Satellite channels
In-room safe
  • 3 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room, Balcony, Garden View

Deluxe Double Room, Balcony, Garden View

Deluxe Double Room, Balcony, Garden View

7.0 out of 10
Good
(4 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Private bathroom
Satellite channels
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room Executive

Double Room Executive

Double Room Executive

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Private bathroom
Bathrobes
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Private bathroom
Bathrobes
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite

Suite | Living room

Suite

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Hairdryer
Private bathroom
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse

Penthouse

Penthouse

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Hairdryer
Private bathroom
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment

Apartment

Apartment

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free cots/infant beds
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Deluxe

Junior Suite Deluxe

Junior Suite Deluxe

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Private bathroom
Bathrobes
Satellite channels
  • 44 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Exclusive Suite, 1 Bedroom, Sauna

Exclusive Suite, 1 Bedroom, Sauna | Bathroom

Exclusive Suite, 1 Bedroom, Sauna

Highlights

Private indoor hot tub
Air conditioning
Heating
Full-sized fridge/freezer
Dishwasher
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, Balcony (street side)

Apartment, Balcony (street side)

Apartment, Balcony (street side)

Highlights

Heating
Free cots/infant beds
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room (street side)

Deluxe Double Room (street side)

Deluxe Double Room (street side)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Private bathroom
Satellite channels
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony (street side)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room, Balcony (street side)

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Private bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, Garden View

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room, Garden View

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
Private bathroom
Satellite channels
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Leimen

At Hotel Villa Toskana you'll be within a 10-minute walk of Neckar Valley-Odenwald Nature Park and 2 km (1.2 mi) from Dog Park Leimen. Highlights at this Mediterranean hotel include 2 restaurants, a full-service spa and a winery. .A day of pampering at Vista Spa can include hot stone massages, body scrubs and facials along with aromatherapy and mani/pedis. Lorenzo's is the hotel's own bar. Enjoy the outdoor swimming pool, 24-hour gym and pool loungers as well as access to bike hire. 15070 square feet (1400 square metres) of event facilities include 24 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Attractions within a 30-minute drive of this 4-property class Leimen hotel include Heidelberg Castle and Hockenheim Racing Track.

What's nearby

  • University of Heidelberg Old Campus - 11 min drive - 7.8 km
  • Marktplatz - 12 min drive - 8.1 km
  • University of Heidelberg New Campus - 12 min drive - 8.3 km
  • Heidelberg University Hospital - 12 min drive - 8.3 km
  • Heidelberg Castle - 12 min drive - 8.1 km

Getting around

  • St. Ilgen/Sandhausen Station - 6 min drive
  • Heidelberg Seegarten Tram Stop - 9 min drive
  • Frankfurt Airport (FRA) - 62 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Hotel und Restaurant Villa Toskana - ‬1 min walk
  • ‪Alsafi - ‬20 min walk
  • ‪Shangrila - ‬4 min drive
  • ‪Star 2 Döner &Pizza - ‬7 min walk

About this property

Hotel Villa Toskana

Suburban hotel with 2 restaurants and winery
A winery is on site. Hotel Villa Toskana offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 15070 square feet (1400 square metres) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Hotel Villa Toskana. Limited free parking is available on a first-come, first-served basis.

This 4-star Leimen hotel is smoke free.

  • 328 guestrooms or units
  • 4 levels
  • 6 buildings
  • 2 dining venues
  • 15070 sq ft of conference space
  • 1400 sq. m of conference space
  • Built in 2002
  • Winery on site
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel Villa Toskana offers 328 accommodations with a safe and a hairdryer. Beds feature premium bedding. 12-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided once per stay.

Vista Spa has 2 treatment rooms. Services include hot stone massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

Bar (on property)
ATLANTIC Hotel Heidelberg
  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 228 reviews
The price is AU$225
includes taxes & fees
24 Nov - 25 Nov
ATLANTIC Hotel Heidelberg

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 24 for adults and EUR 9 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Boticelli
  • Lorenzo's
  • Medici

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Shopping
  • Wine tasting room
  • Winery

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 15,070 square feet of conference space
  • 24 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (94 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • 6 buildings
  • Banquet hall
  • Built in 2002
  • Electric bike charging
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • 12-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 23.00 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 24.00 for adults and from EUR 9 for children
  • Pet fee: EUR 23.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: EUR 40.0 per day
  • Pool fee: EUR 90 per day
  • Spa fee: EUR 90 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Hotel Villa Toskana
Hotel Villa Toskana Leimen
Villa Toskana
Villa Toskana Leimen
Hotel Villa Toskana Hotel
Hotel Villa Toskana Leimen
Hotel Villa Toskana Hotel Leimen

Frequently asked questions

What is the cancellation policy at Hotel Villa Toskana?

Hotel Villa Toskana offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Villa Toskana?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Villa Toskana on 30 Nov 2025 start from AU$189.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Villa Toskana?

Yep, Hotel Villa Toskana has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Villa Toskana?

The closest beach to Hotel Villa Toskana is Ladenburger Strand (14 km).

Is there a spa on site at Hotel Villa Toskana?

Yep, Vista Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does Hotel Villa Toskana have a pool?

Hotel Villa Toskana has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 8:00 PM.

What luxury perks are available at Hotel Villa Toskana?

Hotel Villa Toskana features a full-service spa, a winery and a 24-hour health club.

What makes Hotel Villa Toskana a romantic place to stay?

An attached winery and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel Villa Toskana.

Does Hotel Villa Toskana serve breakfast?

Sure does, cooked-to-order brekkie is served weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Villa Toskana?

No, Hotel Villa Toskana does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Villa Toskana?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Villa Toskana?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Villa Toskana?

Dogs are welcome at Hotel Villa Toskana, with food and water bowls on offer.

Hotel Villa Toskana Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 223 out of 475 reviews
Rating 8 - Good. 186 out of 475 reviews
Rating 6 - Okay. 48 out of 475 reviews
Rating 4 - Poor. 13 out of 475 reviews
Rating 2 - Terrible. 5 out of 475 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Fleming

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spot with a cute balcony, but I never like to get nickel and dime for amenities and I’m afraid the amenities were sparse
Stayed 1 night in Jun 2025

6/10 Okay

Lottie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Stayed 1 night in Mar 2025

10/10 Excellent

Lukas

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

DOGAN

Stayed 1 night in Jan 2025

6/10 Okay

Laurence

Liked: Cleanliness, room comfort

Des efforts à faire pour le prix demandé !

J’aurais voulu que soit indiqué le prix du petit déjeuner (24€/pers) que j’ai trouvé vraiment exorbitant par rapport à ce qui nous était proposé. Nous aurions également aimé un accueil en français car la France n’est pas loin (1h15 de chez vous !) et quand vous êtes à Strasbourg, tout le monde fait un effort pour vous accueillir en allemand… Votre hôtesse d’accueil dont le premier métier est de connaître les langues (au moins l’anglais et le français dans cette région !) était quasi -incompréhensible en anglais et ne parlait pas un mot de français. Foutaise ! Pour finir, la photo de la chambre n’avait rien à voir avec celle qui nous a été attribuée (décoration passée de mode voire ringarde)
Stayed 1 night in Jan 2025

8/10 Good

Dansani GmbH

Stayed 1 night in Dec 2024

2/10 Terrible

Piara

Stayed 1 night in Oct 2024

8/10 Good

Piara

Stayed 1 night in Oct 2024

10/10 Excellent

Jürgen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Jens Nim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Dean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

4/10 Poor

Claudia

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Dieter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Eralda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it here

We love this place. And we will go back as we find it fantastic
Stayed 1 night in May 2024

10/10 Excellent

jasdeep

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really nice, quiet and very good value.
Stayed 4 nights in Apr 2024

8/10 Good

Markus

Stayed 2 nights in Mar 2024

8/10 Good

Said

Stayed 5 nights in Mar 2024

6/10 Okay

Peggy, Picking

Travelled with partner
Liked: Cleanliness, staff & service
We switched to this hotel last minute for a 4 night stay at the end of a busy 2 week vacation because it was just on the outskirts of Heidelberg and the property looked very nice and relaxing based on the pictures and description. The hotel was in an area with some sort of warehouses and such, certainly not very attractive or appealing. It did state that the pool was closed for renovations but the spa and sauna area was open. Our room was fine except for the noisy air conditioning. We switched rooms after 1 night and that was better. Our view was the hoarding and scaffolding of the pool construction, so we couldn’t enjoy that. Went to the sauna area in the basement, one of the saunas was out of service and the others were too bright. There was a convention next door and you could hear them cheering and carrying on from the sauna, we left. Breakfast was a short walk to the grocery store bakery since we were not about to pay 24 euros per person for breakfast. We spent a total of 58 euros for 4 days of breakfast that would have cost us 192 euros at the hotel. The parking lot seemed to always be full but we never saw anyone walking around the grounds or hanging out in the bar area. We went to their restaurant for 1 dinner, and again there were only a few tables of guests. The only place that definitely was busy was the Vin Villa wine bar, but I’m thinking that was probably the convention crowd since they seem to know each other. Ok for 1 night, but not more.
Stayed 4 nights in Sep 2023

10/10 Excellent

Anthony

Stayed 1 night in Sep 2023

10/10 Excellent

hans jürgen

Stayed 2 nights in Sep 2023

4/10 Poor

Stephanie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was rude and didn't want to be at work. We arrived at the hotel late Friday afternoon for a one night stay. The photos online are deceiving. The hotel in reality is much smaller and right in the middle of the city. Not a nice area of the Leimen. DIFFICULT PARKING! The room we were given didn't have any air-conditioning and the small fan in the corner didn't work without a remote. The remote was missing so we asked the front desk for the remote and the staff informed us that we needed to pay an upgrade to use the fan! We went to dinner which was a buffet and okay. The wait staff and bartender were just as rude as the rest of the staff but the food was okay. Once we got to the room, it was even hotter than before. I went back to the reception and the only kind employee in the entire hotel, Annabelle, helped me, and moved my mom (almost 90) and I to another room with air-conditioning at no charge! Breakfast was a buffet and also okay. No staff greeted us or offered to help. Villa Toskana is a disappointment. Stay elsewhere!
Stayed 1 night in Sep 2023