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Hilton Heidelberg

Property class: 4.5

Photo gallery for Hilton Heidelberg

A hotel with a covered courtyard, multiple floors, and a classic architectural style.
Creator video
A hallway with a patterned carpet, recessed lighting, and elevator doors with a marble-like finish.
A spacious lobby with modern furniture, large windows, and indoor plants.
A spacious lobby with a central dining area, seating arrangements, and a reception desk.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$190
includes taxes & fees
15 Nov - 16 Nov

Explore the area

View map
Kurfuersten-Anlage 1, Heidelberg, BW, 69115
  • Place, Neckarwiese
    ‪15 min walk‬
  • Place, University of Heidelberg Old Campus
    ‪15 min walk‬
  • Place, Heidelberg Castle
    ‪4 min drive‬
  • Airport, Mannheim (MHG)
    ‪13 min drive‬

Room options

View all photos for Room, 2 Double Beds

A hotel room with a bed, a round table, a chair, a desk with a lamp, and curtains.

Room, 2 Double Beds

8.6 out of 10
Excellent
(17 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

A hotel room with a bed, a desk with a lamp, a chair, a small table, and a view of the outdoors through a window.

Deluxe Room, 2 Double Beds

  • 25 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds

Room

Executive Room, 2 Double Beds

  • 27 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Family Room, Multiple Beds

A hotel room with a bed, a round table, a chair, a desk with a lamp, and curtains.

Family Room, Multiple Beds

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 4 Double Beds

View all photos for Room, 1 King Bed

A hotel room with a bed, a round table, a chair, a desk with a lamp, and curtains.

Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a round mirror, and a view of buildings through the window.

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Room

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Multiple Beds (Family)

A hotel room with a bed, a desk, a chair, a television, and a bathroom visible through an open door.

Family Suite, Multiple Beds (Family)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Room, 1 King Bed, Accessible

A hotel room with a large flat-screen TV mounted on the wall, a round table with two chairs, a small wooden side table, and a cream-colored armchair.

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Multiple Beds

A hotel room with a bed, a mounted TV, a door leading to another room, and a chair.

Family Suite, Multiple Beds

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a bed, a mounted TV, a door leading to another room, and a chair.

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

A modern hotel room with a large flat-screen TV mounted on the wall, a round dining table with a yellow chair, and a dark wooden cabinet with a mirror.

Room, 1 Queen Bed

9.4 out of 10
Exceptional
(14 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, a lamp, and a view of a building through a window.

Deluxe Room, 1 Queen Bed

8.0 out of 10
Very good
(4 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds

A hotel room with a bed, a nightstand, a lamp, and a decorative headboard.

Family Room, Multiple Beds

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 4 Double Beds

About the area

Heidelberg

A luxury stay in the heart of Heidelberg awaits you at Hilton Heidelberg. Within a 20-minute stroll, you'll find Kurpfälzisches Museum and Neckarwiese. Highlights at this Belle Époque hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, Schrieder's, is open for breakfast, brunch, lunch and dinner. Schrieder's Bar is the hotel's own bar, serving drinks along with light fare. 5974 square feet (555 square metres) of event facilities include 7 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 20-minute walk of this 4.5-property class Weststadt hotel include University of Heidelberg Old Campus and Church of the Holy Spirit.

What's nearby

  • Neckarwiese - 15 min walk - 1.3 km
  • University of Heidelberg Old Campus - 15 min walk - 1.3 km
  • Church of the Holy Spirit - 19 min walk - 1.6 km
  • Heidelberg Castle - 4 min drive - 2.4 km
  • Marktplatz - 4 min drive - 2.4 km

Getting around

  • Heidelberg Seegarten Tram Stop - 2 min walk
  • Heidelberg-Weststadt/Südstadt S-Bahn - 14 min walk
  • Mannheim (MHG) - 20 min drive

Restaurants

  • ‪coffee nerd - ‬4 min walk
  • ‪Executive Lounge - ‬1 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Schrieder’s Restaurant - ‬2 min walk
  • ‪Espresso Perfetto Heidelberg - ‬3 min walk

About this property

Hilton Heidelberg

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 7 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 5974 square feet (555 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the luxury Hilton Heidelberg. An airport shuttle at scheduled times is available for a fee. Parking is available for a fee. A complete renovation of Hilton Heidelberg was completed in November 2023.

Smoking is allowed in designated areas at this 4.5-star Heidelberg hotel.

  • 1 building
  • 244 guestrooms or units
  • 4 levels
  • 5974 sq ft of conference space
  • 555 sq. m of conference space
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hilton Heidelberg offers 244 accommodations with a safe and complimentary bathrobes. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Heidelberg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
  • Air-conditioning
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4.7 out of 5, Exceptional, 647 reviews
The price is AU$176
includes taxes & fees
15 Nov - 16 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 5:30 AM to 10:30 PM at scheduled times
  • Parking on site (EUR 25 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; EUR 28 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Schrieder's
  • Schrieder's Bar

Things to do

  • 24-hour gym

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 5,974 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in public areas
  • Lift
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Belle Époque architecture
  • Designated smoking areas (fines apply)
  • Renovated entire property - November 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests driving to the property should contact this property in advance. The correct GPS entry for onsite underground parking is Bahnhofstraße 7.

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 28 per person
  • Airport shuttle fee: EUR 28 per person (one-way)
  • Self-parking fee: EUR 25.00 per night
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Heidelberg City Centre
Crowne Plaza Hotel Heidelberg City Centre
Crowne Plaza Heidelberg Hotel Heidelberg
Heidelberg Crowne Plaza
Crowne Plaza Heidelberg City Centre Hotel

Frequently asked questions

Is parking available at Hilton Heidelberg?

Yep, Hilton Heidelberg has a self car park for EUR 25.00 per night. A self car park is also available, for a fee.

How much does it cost to stay at Hilton Heidelberg?

As of 28 Oct 2026, prices found for a 1-night stay for 2 adults at Hilton Heidelberg on 15 Nov 2026 start from AU$190, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hilton Heidelberg?

The closest beach to Hilton Heidelberg is Ladenburger Strand (9.3 km).

Is Hilton Heidelberg family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that Hilton Heidelberg is a hit with families.

Does Hilton Heidelberg serve breakfast?

Yep, buffet breakfast is on offer on weekdays from 6:30 AM to 10 AM and weekends from 7 AM to 11 AM.

Is there a free airport shuttle available at Hilton Heidelberg?

No, but there's an airport shuttle that runs from 5:30 AM - 10:30 PM at scheduled times for a fee.

Is there a bar or restaurant at Hilton Heidelberg?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Hilton Heidelberg?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hilton Heidelberg?

Cats and dogs are welcome at Hilton Heidelberg, with food and water bowls on offer.

Hilton Heidelberg Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 203 out of 317 reviews
Rating 8 - Good. 86 out of 317 reviews
Rating 6 - Okay. 18 out of 317 reviews
Rating 4 - Poor. 6 out of 317 reviews
Rating 2 - Terrible. 4 out of 317 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, nice that they had their own parking garage.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a great location to enjoy downtown Heidelberg.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice, clean, big hotel. Very central, and friendly personnel. Breakfast buffet had everything you can wish for.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and awesome location to the old town.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay. Very clean rooms and well maintained property. Great bar on site.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the price
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast menu. One of the best buffets I've had.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice bar, friendly staff
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Good breakfast smells nice
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice comfortable hotel
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable stay. Room was a good size with a comfortable bed. There was a coffee making machine in the room along with a kettle. Iron and ironing board available with bathrobe and slippers. There was also a safe and mini fridge with 4 complimentary drinks. Check in was easy and edgy. Breakfast was exception a wide variety of items from a hot to a cold buffet. The hotel is ideally situated.. only 5mins on the bus: tram to the main station and walking distance to the main shopping street.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding. All of the helpful and friendly. Special recognition to Roxana, Sheryl and Celina from the breakfast/ restaurante section
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and location
Stayed 6 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, quiet and comfortable, excellent breakfast buffet, very close to public transportation with regular trams and busses running daily, close to train station, easy trip into the old town on the tram or bus. Friendly and helpful staff
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at Hilton Heidelberg. The room was very clean, comfortable, and perfectly suited for both business and family stays. A special thank you to the staff, who were extremely helpful, friendly, and always attentive. Their level of service truly makes a difference. I highly recommend this hotel and would gladly come back.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Nice, comforting stay.
Stayed 9 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Clean room, friendly staff, Bar
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Heidelberg

Heidelberg Hilton was conveniently located and the staff were amazing! The breakfast was phenomenal!
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was such a luxurious experience for us. We loved the gym, the breakfast, the location and the staff. It was very pleasant. Highly recommend.
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Disliked: Staff & service
Understaffed. Trying to call front desk is ridiculous. Just rings and rings. Restaurant service is terrible. Long waits for someone to acknowledge your presence. Run out of menu items. Breakfast seating is overwhelmed. No available tables. I informed front desk of an issue (by going down in person bc no one answered phone) with the shower spraying water all over, drenching bathroom and flooding floor. Told it was fixed. It was not. Could not get hot water. Terrible. Will never return.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
very friendly staff
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Amenities
Very nice welcome, easy to find and good location. The breakfast was lovely and the staff were very attentive.
Stayed 5 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and great location.
Stayed 1 night in May 2025