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5.0 out of 5

"We spent a lovely 3 nights at Nan House. The home stay is very pretty with beautiful grounds and views of the mountains. The pool was delightful to ... " More

By a verified traveller on Fri 02 Sep 2022

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Hotel Description

At Nan House you'll be within a 20-minute stroll of popular places like Tam Coc Bich Dong and Trang An Scenic Landscape Complex. Highlights at this hotel include in-room spa tubs, dryers, and free WiFi.

The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, kids' swimming pool, and pool loungers as well as access to ecotours. Additionally, you'll find free WiFi in public areas, a free manager's reception, and a coffee shop/cafe. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 3.5-star Hoa Lu hotel, you'll be 2.4 km (1.5 mi) from Thai Vi Temple and 3.4 km (2.1 mi) from Bich Dong Temple.

Superior Double Room, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$64* Per night/room 2 May - 3 May

Family Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Twin Room, Garden View

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Deluxe Twin Room, Balcony

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Deluxe Double Room, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Nan House ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Nan House

Couples (1) Family (1)
5 out of 5
We spent a lovely 3 nights at Nan House. The home stay is very pretty with beautiful grounds and views of the mountains. The pool was delightful to cool off after a long day exploring. Location was out of town, but only a short bike ride to Tam Coc, and the bikes are free to use. We ate at the restaurant one night, which was really delicious, and breakfast each morning was also lovely. A very relaxing place to stay.

Posted by on 2 Sep. 2022

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Comment from Hotel Management

8 Sep. 2022 by Ha

Dear LisaThank you so much for staying at our homestay. We are so happy that you had a nice stay and enjoy your time at our place. All the best to you and we do look forward to see you again.

5 out of 5
An excellent hotel with fabulous staff. A lovely family who looked after us so well. Nothing was too much trouble. Location within easy walk to town and shopping and many cafes. A lovely garden setting. Free bikes and great places to visit. Restaurant good with excellent breakfast. Pool. Try the foot soaks. A great place to stay.

Posted by , from Australia on 23 Feb. 2020

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Comment from Hotel Management

24 Feb. 2020 by A big thank

Dear Lissa, Thank you so much for choosing Nan to stay. We had so much fun getting to know and talk to you. You are really interesting guests. We look forward to seeing you again on your 6th return to Viet Nam All the bests! Linh and family

Property Features

Nan House offers its guests a children's pool, an outdoor pool, and complimentary bicycles. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi. A terrace, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Nan House. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Nan House was completed in March 2023. This 3.5-star Hoa Lu hotel is smoke free.

  • 13 guestrooms or units
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Separate dining area

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Ga Cau Yen Station (5.6 km / 3.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Nan House offers 13 air-conditioned accommodations with private spa tubs and minibars. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate dining areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets. This Hoa Lu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Private spa tub
  • Clothes dryer
  • Private balcony or patio (furnished)
  • Dining room
  • Sitting area
  • Pillowtop beds
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Private outdoor space
  • Flat-screen television
  • Electric kettle
  • Egyptian cotton linens
  • Bathtub or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Bathrobes
  • Slippers
  • Bidet
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Free tea bags/instant coffee

Food & Drink

The hotel hosts a free manager's reception daily.

Nan House has a restaurant on site.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 6:00 AM
  • Minimum check-in age is: 15
  • Check-in time ends at 11:30 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 6:00 AM - 11:00 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Nan House offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 6:00 AM - 11:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for VND 150000.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.

  • No lifts
  • Front desk opens daily at 6:00 AM
  • Front desk closes daily at 11:00 PM
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 400000 per person (one-way)
  • Airport shuttle fee per child: VND 400000 (one-way)
  • Late check-in fee: VND 300000 for check-in between 12:30 PM and 5:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: VND 150000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Nan House Hotel
  • Nan House Hoa Lu
  • Nan House Hotel Hoa Lu

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.