10/10 Excellent
Gayathrii
5 Dec 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful experience from start to finish. I'd specified in my email prior to arrival that my dad couldn't make it as he was unwell and Jade actually remembered and asked about him when we arrived, something I greatly appreciated and was touched by.
The rooms were lovely and a great space to unwind and relax. The staff were helpful in highlighting the different tourist spots we could visit, allowing us to plan the various ways we could spend our time in Ninh Binh.
My mum didn't join us on some days, preferring to relax in the hotel and I was delighted to realise that she had a lovely time interacting with and making friends with the staff. Everyone made her feel at home which, in turn, allowed my husband and I to feel at ease when she decided to stay behind.
The breakfast, lunch and dinner were great too. The food here is wonderful and I loved that they had pho for breakfast. Had it daily, lol.
We also went for massages. Tried the Swedish and Vietnamese massages. Both were different - one relaxing and one energising.
Ninh Binh is also a lovely place and I hope I can come back again. If I do, I'll come back to Lalita for sure haha.