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5.0 out of 5

"Exceptional service. Immaculatly clean throughout. Couldnt fault a thing. " More

By a verified traveller on Thu 20 Jun 2019

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Hotel Description

A luxury stay in the heart of Ho Chi Minh City awaits you at Sheraton Saigon Hotel & Towers. You'll find Opera House a few steps away and Saigon Central Post Office within a 10-minute stroll. Highlights at this hotel include 2 restaurants, 2 bars/lounges, and a full-service spa.

All 485 rooms feature LED TVs with cable channels, and you can enjoy free WiFi, separate bathtubs and showers, and coffee/tea makers. Minibars provide refreshments, and 24-hour room service makes dining in an option. Down comforters invite a comfortable night's sleep, and you'll find nice touches like bathrobes and slippers. Free newspapers, free bottled water, and safes are also available.

A relaxing day at Aqua Day Spa can include hot stone massages, body wraps, and body scrubs along with aromatherapy and mani/pedis. The restaurant, Saigon Cafe, serves international cuisine and is open for breakfast, brunch, lunch, and dinner. Enjoy the outdoor swimming pool, fitness center, and sauna as well as access to aerobics classes. 26910 square feet (2500 square meters) of event facilities include a conference center, and other business amenities include a business center. Other amenities include free WiFi in public areas, a snack bar/deli, and laundry facilities. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also valet parking, along with the convenience of an airport shuttle.

Sights within a 10-minute walk of this 5-star District 1 hotel include Notre Dame Square and Takashimaya Vietnam.

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$192* Per night/room 1 Oct. - 2 Oct.

Club Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Club Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Sheraton Saigon Hotel & Towers ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sheraton Saigon Hotel & Towers

Everyone (1) Couples (1) Family (2)
5 out of 5
Exceptional service. Immaculatly clean throughout. Couldnt fault a thing.

Posted by on 20 Jun. 2019

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Comment from Hotel Management

28 Jun. 2019 by Sheraton Saigon Hotel & Towers

Dear Guest, Thank you for taking the time to rate us and share with Wotif community. It is great to hear that you had a happy stay at out hotel. We hope to welcome you back to our hotel soon for more delightful stay experiences. With warm regards, Scott Hodgetts General Manager

5 out of 5
Location: Australia

Posted by , from Australia - NSW - Sydney on 13 Feb. 2013

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5 out of 5
Pros: Close to all sights, shopping and restaurants
Cons: Breakfast can get busy
Location: Outstanding
Facilities: Good; Value: Affordable; Service: Flawless; Cleanliness: Spick and span; Good quality gym

Posted by , from Australia - QLD - Brisbane on 6 Jan. 2013

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5 out of 5
Pros: Upgraded to suite
Cons: Leaving
Location: Perfect
Facilities: Outstanding; Value: Great deal; Service: Go the extra mile; Cleanliness: Immaculate; Right in the heart of shopping area

Posted by , from Australia - SA - Adelaide on 26 Jun. 2012

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About the Sheraton Saigon Hotel & Towers

Location 88 Dong Khoi Street, Ho Chi Minh City,

Property Features

Sheraton Saigon Hotel & Towers offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants and 2 coffee shops/cafés, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 26910 square feet (2500 square meters) and includes a conference center. A fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the luxury Sheraton Saigon Hotel & Towers. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 5-star Ho Chi Minh City hotel is smoke free.

  • 485 guestrooms or units
  • 25 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • 26910 sq ft of conference space
  • 2500 sq m of conference space
  • Built in 2003
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Tan Son Nhat Intl. Airport (SGN) (7.4 km / 4.6 mi)
  • Train station: Saigon Railway Station (3.8 km / 2.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Sheraton Saigon Hotel & Towers offers 485 accommodations with minibars and safes. Beds feature down comforters. LED televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. This Ho Chi Minh City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and amenities available on request include hypo-allergenic bedding.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Separate shower and tub
  • Cribs (free)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

Sheraton Saigon Hotel & Towers has 2 restaurants serving breakfast, lunch, and dinner.

Saigon Cafe - This restaurant specializes in international cuisine and serves brunch only. A children's menu is available. Open daily.

Li Bai Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

The Lounge - This café specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

  • Hot stone massage
  • Number of treatment rooms 7
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 1155000.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: VND 560000 for adults and VND 280000 for children (approximately)
  • Airport shuttle fee: VND 1750000 per vehicle (one-way, maximum occupancy 2)
  • Self parking fee: VND 1250000 per day (in/out privileges)
  • Valet parking fee: VND 750000 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sheraton Saigon
  • Saigon Sheraton
  • Saigon Sheraton Hotel
  • Saigon Towers
  • Sheraton Saigon
  • Sheraton Saigon Hotel
  • Sheraton Saigon Hotel & Towers
  • Sheraton Saigon Hotel & Towers Ho Chi Minh City
  • Sheraton Saigon Towers
  • Sheraton Saigon Hotel Towers Ho Chi Minh City
  • Ho Chi Minh City Sheraton
  • Sheraton Ho Chi Minh City
  • Sheraton Saigon Hotel And Towers
  • Sheraton Saigon Hotel Towers
  • Sheraton Saigon Towers Ho Chi Minh City
  • Sheraton Saigon & Towers
  • Sheraton Saigon Hotel & Towers Hotel
  • Sheraton Saigon Hotel & Towers Ho Chi Minh City
  • Sheraton Saigon Hotel & Towers Hotel Ho Chi Minh City

You should know

  • Sheraton Saigon Hotel & Towers offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Pool access available from 5:30 AM to 11:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.