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4.4 out of 5

"Got stuck in the lift but it was probably me that was the one who over loaded it - staff dealt with it timely and professionally. " More

By a verified traveller on Wed 31 Jul 2019

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Hotel Description

At PARKROYAL Saigon you'll be 3.7 km (2.3 mi) from War Remnants Museum and 4 km (2.5 mi) from Independence Palace. Highlights at this hotel include in-room free WiFi, free Internet, and LCD TVs.

You can enjoy cable TV, coffee/tea makers, and free bottled water, featured in all 186 soundproofed rooms. Minibars provide refreshments, and 24-hour room service makes dining in an option. Nice touches to enhance your stay include slippers and free toiletries. Additionally, safes, hair dryers, and desks are available.

A day of pampering can include facials and aromatherapy. The restaurant, Garden Brasseries, is open for breakfast, brunch, lunch, and dinner. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the outdoor swimming pool, fitness center, and steam room. 291 square feet (27 square meters) of event facilities include conference space, and other business amenities include a business center and limo/town car service. Additionally, you'll find free WiFi in public areas, coffee/tea in a common area, and laundry facilities. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 4-star Ho Chi Minh City hotel, you'll be 4.4 km (2.7 mi) from Museum of Ho Chi Minh City and 4.4 km (2.7 mi) from Saigon Central Post Office.

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$104* Per night/room 8 Jul. - 9 Jul.

Orchid Club Deluxe Single

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Single Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Orchid Club Deluxe Double

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite (Single)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

PARKROYAL Saigon ratings based on 5 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for PARKROYAL Saigon

Everyone (2) Couples (1) Family (1)
5 out of 5
Got stuck in the lift but it was probably me that was the one who over loaded it - staff dealt with it timely and professionally.

Posted by on 31 Jul. 2019

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Comment from Hotel Management

19 Aug. 2019 by Public Relation Executive

Dear valued Guest, Greeting from PARKROYAL Saigon! Thank you very much for taking your time to share about our Award Winning Hotel. Overall, we are delighted that you enjoy our services and we also very sorry for your trouble with the lift. We hope to see you again soon and enjoy more memorable stay. Sincerely, PARKROYAL Saigon Team.

4 out of 5
The pool is very public, backing onto the coffee-shop/restaurant, so we felt we couldn't use it, despite the heat. Add-ons and upgrades were quoted in US$, but charged in VN dong. We don't operate in US$, so found this unnecessarily complicated. Location was only 10 minutes to the airport. The upgrade that gave us cocktails and snacks the night before, and a transfer to the airport the next morning, worked perfectly for us. Air-conditioning appeared to be preset - we couldn't reduce the temperature in our room, and found it hot to sleep. Breakfast was fine, and our meal the night before at the restaurant was good too. An acceptable airport hotel.

Posted by on 6 Jul. 2019

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Comment from Hotel Management

29 Jul. 2019 by Public Relation Executive

Dear Guest, Greeting from PARKROYAL Saigon! Thank you very much for taking your time to share about our Award Winning Hotel. We appreciate your comment a lot as we learn from it for service improvement. We will check again the air-conditioner to make sure it works well for our beloved guests. We hope to welcome you again soon for a more memorable stay. Sincerely, PARKROYAL Saigon Team.

5 out of 5
Most comfortable mattress ever!! Great night's sleep. Nice and close to the airport so very convenient for transit the next day.

Posted by on 14 Jul. 2018

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Comment from Hotel Management

16 Jul. 2018 by Public Relation Executive

Dear our Valued Guest, Greeting from PARKROYAL Saigon! Thank you very much for taking your time to share about our Ward Winning Hotel. We are delighted that you enjoy your stay with us and wish to have more chance to welcome you to our hotel. Sincerely, PARKROYAL Saigon Team.

5 out of 5

Nice hotel close to the airport

Pros: conveniently located close to the airport
Cons: not much
A conveniently located hotel not far from the airport if you just need to do an overnight stopover. The rooms are very nice. We upgraded to the club floor which was also quite good and saved us from having to go out for dinner into the hustle and bustle which is Saigon as we've seen it all before!

Posted by , from Hunter Valley on 25 Jan. 2017

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Comment from Hotel Management

21 Feb. 2017 by Andrew - GM

Dear Lynne - Thank you very much for your feedback. We hope to see you again soon.

3 out of 5

A very good hotel but could do better.

Pros: The room, facilities and staff.
Cons: Use of the pool for private functions is a real problem.
Location: Ideal for international airport but well out of tourist area of HMC. Most taxi drivers don't know it but the hotel provides a card to show them.
The spotless and spacious deluxe room was something special. Really good staff, pool, breakfast buffet and lunch. Late check out on the day we were leaving was really helpful. The big downside was the pool being closed from 3pm on both the nights we were there because of private functions. Both were noisy until after 9pm.This was an unpleasant experience for a family with kids that go to sleep at 8pm. Also, I had a booking for a family of four but there was only one bed in the room. I don't think the hotel was at fault but they seemed to have difficulty grasping that something was wrong with the 'family of four in one bed' scenario.

Posted by , from Melbourne on 28 Jan. 2016

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Property Features

PARKROYAL Saigon offers its guests an outdoor pool, a steam room, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a business center and limo/town car service. Event space at this hotel measures 291 square feet (27 square meters) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly PARKROYAL Saigon. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Ho Chi Minh City hotel.

  • 1 building
  • 186 guestrooms or units
  • 10 levels
  • 291 sq ft of conference space
  • 27 sq m of conference space
  • Built in 1997
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Tan Son Nhat Intl. Airport (SGN) (2.3 km / 1.4 mi)
  • Train station: Saigon Railway Station (3.6 km / 2.2 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

PARKROYAL Saigon offers 186 accommodations, which are accessible via exterior corridors and feature minibars and safes. These individually decorated and furnished accommodations include desks. 32-inch LCD televisions come with premium cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

Garden Brasseries - This restaurant serves breakfast, brunch, lunch, and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

Spa Services

  • Number of treatment rooms 5
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at PARKROYAL Saigon

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Gap period enforced between guests' stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 16 and USD 16 per person (approximately)
  • Airport shuttle fee: USD 10 per person (one way)
  • Airport shuttle fee per child: USD 10 (one-way), (from 6 to 13 years old)
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Parkroyal Saigon
  • Parkroyal Saigon Ho Chi Minh City
  • Parkroyal Saigon Hotel
  • Parkroyal Saigon Hotel Ho Chi Minh City
  • PARKROYAL Saigon Hotel
  • PARKROYAL Saigon Ho Chi Minh City
  • PARKROYAL Saigon Hotel Ho Chi Minh City

You should know

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • PARKROYAL Saigon offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.