See all properties
Save

Hôtel des Arts Saigon - MGallery Collection

5.0 star property
Luxury hotel with 3 restaurants and full-service spa

Photo gallery for Hôtel des Arts Saigon - MGallery Collection

Rooftop bar, poolside views, open daily
Meeting facility
Executive Studio, 1 King Bed, Club lounge access
Exterior
Rooftop bar, poolside views, open daily

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
The current price is AU$297
includes taxes & fees
14 Dec - 15 Dec

Explore the area

View map
76 78 Nguyen Thi Minh Khai St, District 3, Ho Chi Minh City, 70000
  • Place, Saigon Notre-Dame Basilica
    ‪5 min walk‬
  • Place, Saigon Central Post Office
    ‪7 min walk‬
  • Place, Independence Palace
    ‪8 min walk‬
  • Airport, Ho Chi Minh City (SGN-Tan Son Nhat Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds, Club lounge access (Sky Executive)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds, Club lounge access (Sky Executive)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Plasma TV
Pillow menu
Toilet with electronic bidet
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Grand)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed (Grand)

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Pillow menu
Rainfall showerhead
Toilet with electronic bidet
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, City View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds, City View

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Pillow menu
Toilet with electronic bidet
Rainfall showerhead
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Club lounge access (Sky Executive)

Deluxe Room, 1 King Bed, Club lounge access (Sky Executive)

Deluxe Room, 1 King Bed, Club lounge access (Sky Executive)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Plasma TV
Pillow menu
Toilet with electronic bidet
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Club lounge access (Sky Executive Grand)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Club lounge access (Sky Executive Grand)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Plasma TV
Pillow menu
Rainfall showerhead
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

8.8 out of 10
Excellent
(21 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Pillow menu
Toilet with electronic bidet
Rainfall showerhead
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Studio, 1 King Bed, Club lounge access

Executive Studio, 1 King Bed, Club lounge access

Executive Studio, 1 King Bed, Club lounge access

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
Plasma TV
Pillow menu
Rainfall showerhead
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View, Corner

Deluxe Room, 1 King Bed, City View, Corner

Deluxe Room, 1 King Bed, City View, Corner

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Plasma TV
Pillow menu
Toilet with electronic bidet
Rainfall showerhead
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

About the area

Ho Chi Minh City

A luxury stay in the heart of Ho Chi Minh City awaits you at Hôtel des Arts Saigon - MGallery Collection. You'll be within steps of Diamond Plaza and within a short 5-minute stroll of Saigon Notre-Dame Basilica. Highlights at this family-friendly hotel include 3 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering at Le Spa des Artistes by l'Apothiquaire can include deep-tissue massages, hot stone massages, detox wraps and body wraps along with access to the steam room. The buffet restaurant, Saigon Kitchen, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Social Club Rooftop Bar is the hotel's own rooftop bar. Enjoy the 24-hour gym and pool loungers. 2260 square feet (210 square metres) of event facilities include 3 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 6:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 5-property class District 3 hotel include Saigon Central Post Office and War Remnants Museum.

What's nearby

  • Saigon Notre-Dame Basilica - 5 min walk - 0.5 km
  • Saigon Central Post Office - 7 min walk - 0.6 km
  • Dong Khoi Street - 7 min walk - 0.6 km
  • Independence Palace - 8 min walk - 0.8 km
  • War Remnants Museum - 12 min walk - 1.0 km

Getting around

  • Saigon Railway Station - 11 min drive
  • Ga Tau Go Vap Station - 16 min drive
  • Tan Binh - Tan Son Nhat International Airport (SGN) - 18 min drive

Restaurants

  • ‪Pizza 4P’s Hai Bà Trưng - ‬4 min walk
  • ‪Social Club @ Hotel Des Arts - ‬1 min walk
  • ‪Starbucks Nguyen Thi Minh Khai - ‬1 min walk
  • ‪Paris Baguette - ‬1 min walk
  • ‪Con Gà Trống Garden - ‬1 min walk

About this property

Hôtel des Arts Saigon - MGallery Collection

Luxury hotel with 3 restaurants and full-service spa
Hôtel des Arts Saigon - MGallery Collection offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 3 meeting rooms, and limo/town car service. Event space at this hotel measures 2260 square feet (210 square metres) and includes a conference centre. Spa services, a terrace, and multilingual staff are also featured at the luxury Hôtel des Arts Saigon - MGallery Collection. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 5-star Ho Chi Minh City hotel is smoke free.

  • 168 guestrooms or units
  • 23 levels
  • 3 dining venues
  • Conference rooms
  • 2260 sq ft of conference space
  • 210 sq. m of conference space
  • Built in 2015
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Hôtel des Arts Saigon - MGallery Collection offers 168 air-conditioned accommodations with minibars and espresso makers. A pillow menu is available. Plasma televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include bathrobes, slippers, toilets with an electronic bidet and complimentary toiletries.

This Ho Chi Minh City hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Le Spa des Artistes by l'Apothiquaire. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Lobby sitting area
Mai House Saigon Hotel
  • Pool
  • Spa
  • Kids pool
  • Parking included
4.8 out of 5, Exceptional, 542 reviews
The price is AU$228
includes taxes & fees
17 Dec - 18 Dec
Mai House Saigon Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: VND 708,750 for adults and VND 354,375 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Cafe des Beaux Arts
  • Saigon Kitchen
  • Social Club Rooftop Bar
  • The Albion

Things to do

  • 24-hour gym
  • Evening entertainment
  • Full-service spa
  • Outdoor pool
  • Piano

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (2,260 square foot of space)

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 23 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property permits photo shooting, video recording, interviewing, or filming activities for private or commercial purposes only by advance request. Fees apply.

Access methods

Staffed front desk

Pets

  • Pets: VND 600000 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 13 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 2041200 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning deposit: VND 1000000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 708750 for adults and from VND 354375 for children
  • Airport shuttle fee: VND 1985000 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: VND 600000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: VND 2041200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Tax ID - 0311989604
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. The tax ID number is 0311989604. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Pool access available from 6:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Arts Saigon Mgallery Collection Ho Chi Minh City
Hotel Arts Saigon Mgallery Collection
Arts Saigon Mgallery Collection Ho Chi Minh City
Hotel Arts Saigon Mgallery Collection Ho Chi Minh City
Arts Saigon Mgallery Collection Ho Chi Minh City
Arts Saigon Mgallery Collection
Hotel Hotel Des Arts Saigon Mgallery Collection Ho Chi Minh City
Ho Chi Minh City Hotel Des Arts Saigon Mgallery Collection Hotel
Hotel Des Arts Saigon Mgallery Collection Ho Chi Minh City
Hotel Arts Saigon Mgallery Collection
Hotel Hotel Des Arts Saigon Mgallery Collection
Hôtel des Arts Saigon - MGallery Collection Hotel
Hôtel des Arts Saigon - MGallery Collection Ho Chi Minh City

Frequently asked questions

What is the cancellation policy at Hôtel des Arts Saigon - MGallery Collection?

Hôtel des Arts Saigon - MGallery Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hôtel des Arts Saigon - MGallery Collection?

As of 6 Dec 2025, prices found for a 1-night stay for 2 adults at Hôtel des Arts Saigon - MGallery Collection on 14 Dec 2025 start from AU$296.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hôtel des Arts Saigon - MGallery Collection?

Yep, Hôtel des Arts Saigon - MGallery Collection has a free self car park.

Is there a spa on site at Hôtel des Arts Saigon - MGallery Collection?

Yep, Le Spa des Artistes by l'Apothiquaire is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Hôtel des Arts Saigon - MGallery Collection have a pool?

Hôtel des Arts Saigon - MGallery Collection has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 6:00 AM to 8:00 PM.

What luxury perks are available at Hôtel des Arts Saigon - MGallery Collection?

Hôtel des Arts Saigon - MGallery Collection features a full-service spa, an outdoor pool and 3 restaurants. All guestrooms come with 24-hour room service and espresso makers.

Is Hôtel des Arts Saigon - MGallery Collection family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Hôtel des Arts Saigon - MGallery Collection is a hit with families.

Does Hôtel des Arts Saigon - MGallery Collection serve breakfast?

You bet, buffet breakfast is offered daily between 6:00 AM and 10:30 AM.

Is there a free airport shuttle available at Hôtel des Arts Saigon - MGallery Collection?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Hôtel des Arts Saigon - MGallery Collection?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hôtel des Arts Saigon - MGallery Collection?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hôtel des Arts Saigon - MGallery Collection?

Cats and dogs are welcome at Hôtel des Arts Saigon - MGallery Collection, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 6 kg per pet.

Reviews

Hôtel des Arts Saigon - MGallery Collection Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 526 out of 681 reviews
Rating 8 - Good. 118 out of 681 reviews
Rating 6 - Okay. 19 out of 681 reviews
Rating 4 - Poor. 8 out of 681 reviews
Rating 2 - Terrible. 10 out of 681 reviews

Reviews

10/10 Excellent

Chau

Liked: Cleanliness, staff & service, property conditions & facilities
Easy accessible to everything
Stayed 2 nights in Aug 2025

10/10 Excellent

Dan

Stayed 1 night in Aug 2025

8/10 Good

Juan

Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, such a convenient location and beautiful room! Lots of good food options even within hotel itself
Stayed 3 nights in Aug 2025

8/10 Good

Thomas Thieu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property location is very traffic congested
Stayed 2 nights in Aug 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Honeymoon stay

We loved out stay! Great location, close to everything and very comfortable. Staff was very accommodating and made our honeymoon feel so special!
Stayed 3 nights in Aug 2025

10/10 Excellent

Nguyen, Calgary

Travelled with partner
Liked: Amenities
Absolutely excellent hotel. The entire place is exquisite. Great rooms. Great beds. Bathrooms have proper Japanese style toilet seats. And the best part? Breakfast. Make sure you opt for it. Amongst my best memories of food in Saigon. This place is a gem
Stayed 1 night in Jul 2025

4/10 Poor

vy

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
This was my first experience at Des Arts Sai Gon, and while it’s rated as a 5-star hotel, I didn’t feel it lived up to that standard. The service overall was fine, but I noticed a couple of front desk staff were not as friendly as I expected. One night, a friend visited me in Saigon. She was quite drunk, so for her safety, I asked if she could rest in my room until she felt better to drive home. She was dressed casually, not in fancy attire. When we returned to the hotel, the girl at the front desk gave us uncomfortable looks. I explained that she was my guest and might stay for a couple of hours, and I was willing to pay any extra charge if needed. However, the girl at the front desk told me my room was only for two people and that I’d need to rent another room if she stayed. This was unreasonable for just a short rest for safety, so I ended up calling a car to take her home. What truly made me write this review was the next day when my friend came back to pick up her car and me. As we walked in, one of the front desk staff gave us a side eye look, which felt very unprofessional for a supposed 5 star hotel. I didn’t feel welcome during my stay. I had expected a good experience given the room price, but instead, my friend and I felt judged and looked down upon. If you want a truly welcoming hotel with great service, location, and food, I would not recommend this one especially since the front desk seems more focused on appearances than making guests feel genuinely valued.
Stayed 2 nights in Jul 2025

10/10 Excellent

John, Arcadia

Stayed 3 nights in Jul 2025

10/10 Excellent

Dimitris

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 5 nights in Jul 2025

10/10 Excellent

Vazquez, Hong Kong, SAR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Nguyen, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all around. You can’t go wrong being here.
Stayed 1 night in Jul 2025

10/10 Excellent

Oliver

Stayed 1 night in Jun 2025

10/10 Excellent

Lyndon

Stayed 3 nights in Jul 2025

10/10 Excellent

Denis

Stayed 5 nights in Jun 2025

10/10 Excellent

Yun xi

Stayed 4 nights in Jun 2025

10/10 Excellent

Mariana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great experience, perfect location. The rooms were very nice and clean, the bed was really comfortable. The rooftop bar was really cool. Staff very helpful and warm. Truly recommended!!
Stayed 3 nights in May 2025

10/10 Excellent

Wai

Stayed 2 nights in May 2025

10/10 Excellent

Neelam

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great service, amenities and location. The hotel rooms were spacious, clean and I loved the decor. The rooftop bar and pool were amazing too! And dining at The Albion was a great experience.
Stayed 3 nights in May 2025

10/10 Excellent

Trang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A boutique like in Japantown

This is one of my favorite place to stay because the services were great, the space is well organized and tight but really cute. It’s very convenient to walk to anywhere and the price is pretty good if you organized.
Stayed 2 nights in May 2025

10/10 Excellent

Elisabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with amazing rooftop pool! Definitely stay for happy hour at sunset for a magical view over HCMC. Central location in the city
Stayed 2 nights in May 2025

10/10 Excellent

Aleksandar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have ever stayed in PERIOD. Great accommodation, good location, overall 5*
Stayed 5 nights in Apr 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Lucie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel with some of the best service I’ve ever received. You are well cared for the minute you check in and then you are wrapped up in good care from the entire staff throughout your stay. The breakfast buffet is amazing and it changes day to day with new offerings. The staff there will go out of their way to make you feel like you are special. The spa offers talented massage therapists! I cannot recommend them enough. It was the best splurge on self care ever. If you need ideas or suggestions, the front desk staff and concierge will help you. Everything is walkable in district 1. I only wish I had more time here!! Highly recommend them for you HCMC needs.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025