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Norfolk Mansion Luxury Serviced Apartment

5.0 star property
Luxury hotel with 2 restaurants and fitness centre

Photo gallery for Norfolk Mansion Luxury Serviced Apartment

Lobby
Front of property - evening/night
Penthouse | Living room
Premier Apartment, 2 Bedrooms | City view
Balcony

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
17-19-21 Ly Tu Trong, Ben Nghe Ward, District 1, Ho Chi Minh City, 700000
  • Dong Khoi Street
    ‪7 min walk‬
  • Ben Thanh Market
    ‪15 min walk‬
  • Saigon Zoo and Botanic Garden
    ‪16 min walk‬
  • Ho Chi Minh City (SGN-Tan Son Nhat Intl.)
    ‪21 min drive‬

Room options

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Shower/bath combination
Hairdryer
Private bathroom
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Apartment, 2 Bedrooms

Premier Apartment, 2 Bedrooms | Living area

Premier Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
  • 109 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms | Living area

Deluxe Apartment, 2 Bedrooms

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
2 bedrooms
  • 88 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Penthouse

Penthouse | Living room

Penthouse

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
  • 250 sq m
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Single Bed

View all photos for Signature Room, 1 Bedroom

Signature Room, 1 Bedroom | Living area

Signature Room, 1 Bedroom

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
LCD TV
Separate bedroom
Shower/bath combination
Hairdryer
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 3 Bedrooms

Executive Room, 3 Bedrooms

Executive Room, 3 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
  • 130 sq m
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Single Bed

About the area

Ho Chi Minh City

A luxury stay in Ho Chi Minh City awaits you at Norfolk Mansion Luxury Serviced Apartment. Within just a 10-minute stroll, you'll find popular attractions like Vincom Center Shopping Mall and Dong Khoi Street. Highlights at this family-friendly hotel include in-room free WiFi, balconies and LCD TVs. .The restaurant, Terrazzo Cafe, serves local and international cuisine and is open for breakfast, lunch and dinner. Enjoy the outdoor swimming pool, gym, sauna and pool loungers. A meeting room and a business centre are among the business amenities offered. Other amenities include 2 restaurants and free Wi-Fi in public areas. Buffet breakfast is available on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute walk of this 5-property class District 1 hotel include Ben Thanh Market and Ho Chi Minh City Opera House.

What's nearby

  • Vincom Center Shopping Mall - 5 min walk - 0.4 km
  • Dong Khoi Street - 7 min walk - 0.7 km
  • Ho Chi Minh City Opera House - 8 min walk - 0.7 km
  • Ben Thanh Market - 15 min walk - 1.3 km
  • Saigon Zoo and Botanic Garden - 16 min walk - 1.4 km

Getting around

  • Saigon Railway Station - 13 min drive
  • Ga Binh Trieu Station - 20 min drive
  • Tan Binh - Tan Son Nhat International Airport (SGN) - 21 min drive

Restaurants

  • ‪7 Bridges Saigon Taproom - ‬4 min walk
  • ‪Conservo - ‬1 min walk
  • ‪QUI - Cuisine · Mixology - ‬4 min walk
  • ‪牛角 Gyu-Kaku - ‬3 min walk
  • ‪Shang Palace - ‬1 min walk

About this property

Norfolk Mansion Luxury Serviced Apartment

Luxury hotel with 2 restaurants and fitness centre
Norfolk Mansion Luxury Serviced Apartment offers its guests an outdoor pool, a sauna, and a fitness centre. There are 2 restaurants on site, along with a nearby corner/local shop. A business centre and a meeting room are available.

WiFi is free in public spaces. A library, an arcade/games room, and concierge services are also featured at the luxury Norfolk Mansion Luxury Serviced Apartment. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Ho Chi Minh City hotel.

  • 126 guestrooms or units
  • 15 levels
  • 2 dining venues
  • Built in 1998
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • 1 conference room
Norfolk Mansion Luxury Serviced Apartment offers 126 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 32-inch LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Ho Chi Minh City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (VND 280,000 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends; VND 300,300 for adults and VND 150,150 for children
  • 2 restaurants

Restaurants on site

  • Shang Palace
  • Terrazzo Cafe

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 1250000.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 300300 for adults and from VND 150150 for children
  • Airport shuttle fee: VND 1270500 per vehicle (one-way)
  • Self-parking fee: VND 280000.00 per day
  • Rollaway bed fee: VND 1250000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. The property is professionally cleaned.

Property Registration Number 0300629889

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Norfolk Mansion Luxury Serviced Apartment Aparthotel
Norfolk Mansion Luxury Serviced Apartment Ho Chi Minh City
Norfolk Mansion Serviced Ho C
Norfolk Mansion Serviced
Norfolk Mansion Luxury Serviced Apartment Hotel
Norfolk Mansion Luxury Serviced Apartment Ho Chi Minh City
Norfolk Mansion Luxury Serviced Apartment Hotel Ho Chi Minh City

Frequently asked questions

What is the cancellation policy at Norfolk Mansion Luxury Serviced Apartment?

Norfolk Mansion Luxury Serviced Apartment offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Norfolk Mansion Luxury Serviced Apartment?

Yep, Norfolk Mansion Luxury Serviced Apartment has a self car park for VND 280000.00 per day.

Does Norfolk Mansion Luxury Serviced Apartment have a pool?

Norfolk Mansion Luxury Serviced Apartment has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Norfolk Mansion Luxury Serviced Apartment?

Norfolk Mansion Luxury Serviced Apartment features an outdoor pool, a steam room and 2 restaurants.

What makes Norfolk Mansion Luxury Serviced Apartment a romantic place to stay?

24-hour room service, plus private balconies in the guestrooms, help set the scene for a romantic weekend at Norfolk Mansion Luxury Serviced Apartment.

Is Norfolk Mansion Luxury Serviced Apartment family-friendly?

You bet! With amenities such as babysitting services and a playground, as well as childcare services in the guestrooms, it's no surprise that Norfolk Mansion Luxury Serviced Apartment is a hit with families.

Does Norfolk Mansion Luxury Serviced Apartment serve breakfast?

Sure does, buffet brekkie is served on weekdays between 6:00 AM and 9:30 AM and on weekends from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Norfolk Mansion Luxury Serviced Apartment?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Norfolk Mansion Luxury Serviced Apartment?

Yep, you can grab a meal at Norfolk Mansion Luxury Serviced Apartment's onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at Norfolk Mansion Luxury Serviced Apartment?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Norfolk Mansion Luxury Serviced Apartment?

No, pets are not allowed.

Norfolk Mansion Luxury Serviced Apartment Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 279 out of 385 reviews
Rating 8 - Good. 80 out of 385 reviews
Rating 6 - Okay. 11 out of 385 reviews
Rating 4 - Poor. 9 out of 385 reviews
Rating 2 - Terrible. 6 out of 385 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

This place was great. we had a two bedroom suite with kitchen and living and dining room, two bathrooms and a clothes washer in unit. We got in super late and they were happy to accommodate our arrival time. The staff was helpful. The location is super convenient to get around.
Stayed 1 night in Dec 2024

10/10 Excellent

Tim and Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and quiet
Stayed 5 nights in Dec 2024

10/10 Excellent

Yi, Boyds

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family of five stayed in a three-bedroom balcony unit with living, dining, and kitchen areas. The spacious condo allowed us to relax comfortably after our daily outings. The breakfast was sumptuous. In addition to the buffet items, we could order continental food and local favorites (pho and banh bi) from the kitchen. The restaurant staff were always courteous and attentive. The furnishings in the rooms are a bit dated. The water did not drain well in the shower in the second bathroom, and the added washer/dryer made the main bathroom feel cramped. A full-length mirror by the front door would be lovely. The housekeeping staff worked diligently to keep the place clean. The lobby staff greets you warmly when you enter or exit the building. The hotel is close to many excellent world-class restaurants, and a Win market is only two blocks away. We had a wonderful stay and plan to return to Norfolk Mansion on our next visit to Saigon.
Stayed 6 nights in Dec 2024

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great location and wonderful staff. Comfortable accommodation and very spacious. Enjoyed the pool and good options for the included breakfast. Only one small negative was being on lower level floor and no view along with an extra charge for early check-in.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to stay

My wife loves the hotel. The staff was awesome. The room was clean. My wife wants to comeback in 4 years.
Stayed 5 nights in Dec 2024

10/10 Excellent

Wen Wei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for Family

Wonderful service and friendly staffs. Close to everywhere and yet walking distance to most shopping malls.
Stayed 4 nights in Dec 2024

10/10 Excellent

Sung Shin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service!
Stayed 3 nights in Oct 2024

10/10 Excellent

Daniel, Diamond Bar

Stayed 1 night in Sep 2024

8/10 Good

Zakarya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service from staff and nice and clean, has washer and dryer. Walk distance to the mall and not too far from Ben Thanh market. Will stay again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ann, Staten Island

Liked: Cleanliness, staff & service, property conditions & facilities
wonderful
Stayed 3 nights in Aug 2024

6/10 Okay

Tuan

Stayed 3 nights in Aug 2024

10/10 Excellent

Toufan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Nghi

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Full service. Clean facility. Quiet area. Walkable distances to major city points.
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service
This was one of the worst hotel experiences we have ever had. Hotels.com inadvertently double booked us-the hotel and hotels.com refused to cancel our “2nd room” and provide us with a refund. It took us 90 min to check in as the hotel was trying to force us to check in for both rooms. We were harassed every time we left the hotel and returned. The hotel room was pretty spacious, but a little dated. Room was pretty clean (we had a 3 bedroom suite). Breakfast was adequate, but below average. Area was OK-district 1.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ahmed

Stayed 3 nights in May 2024

8/10 Good

DIANE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay, great staff!

This hotel was not quite what I expected, but it actually did grow on me after the first day. They called it service apartments, but I will not call it, it’s definitely a hotel. I would describe this as more vintage style than modern, but very well maintained. The staff is outstanding! They were always available, prompt, courteous, and incredibly friendly. The included breakfast was really nice, especially as you could order your own pho and banh mi. There are washers and dryers on each floor. The gym is well appointed and the pool is fantastic. It was a holiday week when I was here, so there were no crowds anywhere in the hotel.
Stayed 4 nights in Apr 2024

10/10 Excellent

Kimberly, Braintree

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fantastic place to stay. We had a two bedroom suite for 10 days and felt at home. Great Staff
Stayed 9 nights in Apr 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Hwee Khan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service apartment was spacious and clean.
Stayed 4 nights in Feb 2024

10/10 Excellent

robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

We were pleasantly surprised by the spaciousness and comfort of our two bedroom condo in Saigon. The staff was superb, the pool perfect for lap swimming and the fitness center was well furnished with a variety of modern equipment. Nothing but good things to say, highly recommend.
Stayed 7 nights in Jan 2024

10/10 Excellent

Nancy, La Jolla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

2/10 Terrible

aashish

Stayed 4 nights in Dec 2023

10/10 Excellent

Thang, Austin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice are & the staff very helpful.
Stayed 5 nights in Dec 2023