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5.0 out of 5

"Staff were very considerate and helpful. Nothing was too much trouble. Breakfast continue to be excellent. " More

By a verified traveller on Mon 25 Jun 2018

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Hotel Description

Norfolk Hotel places you in the center of Ho Chi Minh City, steps from Museum of Ho Chi Minh City and within a short 5-minute stroll of Saigon Square. Highlights at this hotel include a restaurant, a bar/lounge, and a spa tub.

LCD TVs, free newspapers, and free local calls are featured in all 104 rooms. Dining in is an option with 24-hour room service, and minibars provide free refreshments. You'll find nice touches like bathrobes, slippers, and free toiletries to enhance your stay. Free bottled water, safes, and hair dryers are also available.

The restaurant, Corso Steakhouse and Bar, serves international cuisine and is open for breakfast, lunch, and dinner. Enjoy the fitness center and sauna. Additionally, you'll find free WiFi in public areas, a business center, and concierge services. Buffet breakfast is available on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM. There's also the convenience of airport pick-up service.

Attractions within a 10-minute walk of this 4-star District 1 hotel include Ho Chi Minh City Hall and Ben Thanh Market.

Premier Terrace Corner Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premier Terrace Signature Double

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Signature Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premier Terrace

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Signature Double

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Norfolk Hotel ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Norfolk Hotel

Everyone (1) Couples (1)
5 out of 5
Staff were very considerate and helpful. Nothing was too much trouble. Breakfast continue to be excellent.

Posted by on 25 Jun. 2018

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Comment from Hotel Management

6 Jul. 2018 by L

Kinh chao Anonymous, Thank you for sharing your review on Expedia. We are delighted to read that you have experienced on our great people and service Wishing you continued safe travel and look forward to welcoming you back soon On behalf of Norfolk Hotel team

5 out of 5
Pros: Location
Cons: Shower in bath - screen too small
Location: Perfect
Facilities: Modern; Value: Affordable; Service: Outstanding; Cleanliness: Spick and span;

Posted by , from Australia - QLD - Gold Coast on 25 Dec. 2014

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Property Features

Norfolk Hotel offers its guests a spa tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business center on site. There are 2 meeting rooms available. A library, multilingual staff, and concierge services are also featured at the business-friendly Norfolk Hotel. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. This 4-star Ho Chi Minh City hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 8 levels
  • Built in 1992
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Transport

  • Airport: Tan Son Nhat Intl. Airport (SGN) (7.1 km / 4.4 mi)
  • Train station: Saigon Railway Station (3 km / 1.9 mi)
  • Property shuttles: Airport pick-up

Room Amenities

Norfolk Hotel offers 104 air-conditioned accommodations with minibars (stocked with some free items) and safes. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Stocked minibar (select free items)
  • In-room dining (24 hours)
  • LCD television
  • Premium channels
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.

Corso Steakhouse and Bar - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 750000.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Norfolk Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: VND 350000 for adults and VND 175000 for children (approximately)
  • Airport shuttle fee: VND 1280000 per vehicle
  • Rollaway bed fee: VND 750000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Norfolk Ho Chi Minh City
  • Norfolk Hotel Ho Chi Minh City
  • Norfolk Hotel Hotel
  • Norfolk Hotel Ho Chi Minh City
  • Norfolk Hotel Hotel Ho Chi Minh City

You should know

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Norfolk Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.