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5.0 out of 5

"Very nice hotel. Friendly staff and great service. " More

By a verified traveller on Sat 27 Apr 2019

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Hotel Description

Lotte Hotel Saigon puts you in the heart of Ho Chi Minh City, connected to the convention center and within a 20-minute stroll of Nguyen Hue Walking Street and Opera House. Highlights at this luxury hotel include 3 restaurants, 2 bars/lounges, and a full-service spa.

You can enjoy LCD TVs with satellite channels, and all 283 rooms feature free WiFi, free wired Internet, and coffee/tea makers. Minibars provide refreshments, and 24-hour room service is also available. You'll find nice touches like bathrobes, slippers, and free toiletries to enhance your stay. Free local calls, free bottled water, and safes are also available.

A day of pampering at Spa can include hot stone massages, Thai massages, body scrubs, and facials along with access to the sauna. The restaurant, Atrium Café, serves international cuisine and is open for breakfast, brunch, lunch, and dinner. Legend Lounge is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the outdoor swimming pool, fitness center, sauna, and kids' swimming pool. 7535 square feet (700 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center and limo/town car service. Other amenities include free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 9:30 AM. There's also free parking nearby, along with the convenience of an airport shuttle.

Sights within a 20-minute walk of this 5-star District 1 hotel include Bitexco Financial Tower and Takashimaya Vietnam.

Deluxe Twin Room, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
AU$127* Per night/room 16 Jan. - 17 Jan.

Deluxe King Room, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite, River View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe King Room, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Twin Room, River View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Suite, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Lotte Hotel Saigon ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Lotte Hotel Saigon

Everyone (3) Couples (1)
5 out of 5
Very nice hotel. Friendly staff and great service.

Posted by on 27 Apr. 2019

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Comment from Hotel Management

29 Apr. 2019 by Chris Lee

Dear Valued Guest, Warmest greetings from Lotte Legend Hotel Saigon. Thank you very much for spending your precious time to write us those nice words. We are so happy to receive your fantastic review and that to know our service and our staff performance left such a positive impression on you. Once again, thank you for your kind feedback. We look forward to welcoming you back at LOTTE Legend Hotel Saigon for another great experience. Best Regards, Chris Lee Director of Sales & Marketing

5 out of 5

Great Hotel

I've stayed at this hotel before. It is consistently excellent. The facilities are wonderful. Service is truly exceptional. Nothing is too much trouble for the staff. They take genuine pleasure in making guests happy. The buffet breakfast is world class. All round great visit. Will be back

Posted by on 30 Jan. 2017

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5 out of 5

Great hotel

Beautiful hotel. Service is excellent. Buffet restaurant dinner was great too

Posted by on 13 Jan. 2017

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5 out of 5

Great staff and great club room.

Pros: The club room, food and drink,and the truly wonderful staff.d
Cons: The mixer tap on the shower/bath which has no control of flow rate. Construction still going on in the pool area.
Location: 5 minute walk from shopping street, and a 20 minute walk to the market. Maybe a bit further than some hotels but beside the riverside.

Posted by , from Gold Coast on 8 Nov. 2016

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Property Features

Lotte Hotel Saigon offers its guests a full-service spa, an outdoor pool, and a sauna. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 7535 square feet (700 square meters) and includes a conference center. A children's pool, a fitness center, and spa services are also featured at the luxury Lotte Hotel Saigon. An airport shuttle (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 5-star Ho Chi Minh City hotel.

  • 1 building
  • 283 guestrooms or units
  • 17 levels
  • 3 dining venues
  • 2 bars or lounges
  • 7535 sq ft of conference space
  • 700 sq m of conference space
  • Built in 2001
  • Bar by the pool
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free parking nearby

Transport

  • Airport: Tan Son Nhat Intl. Airport (SGN) (7.5 km / 4.7 mi)
  • Train station: Saigon Railway Station (4.8 km / 3 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Lotte Hotel Saigon offers 283 accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. This Ho Chi Minh City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.

Atrium Café - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Crystal Jade Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Yoshino - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Legend Lounge - This lobby lounge serves light fare only.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 5
  • Outdoor treatment areas
  • Couples treatment rooms
  • Body scrubs
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 10
  • Hot stone massage
  • Steam room in spa
  • Thai massage

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Additional fees apply to children from 4 to 11 years old for breakfast when sharing existing bedding.

Early check-in is allowed based on room availability.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 1390000.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast and lunch, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: VND 480000 for adults and VND 280000 for children (approximately)
  • Airport shuttle fee: VND 1527500 per vehicle (one-way)
  • Rollaway bed fee: VND 1390000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Legend Saigon
  • Legend Hotel Saigon
  • Lotte Hotel Saigon
  • Lotte Legend
  • Lotte Legend Hotel Saigon
  • Lotte Legend Hotel Saigon Ho Chi Minh City
  • Lotte Legend Saigon
  • Lotte Legend Saigon Ho Chi Minh City
  • Lotte Saigon Hotel
  • Saigon Legend Hotel
  • Lotte Hotel Saigon Hotel
  • Lotte Legend Hotel Saigon
  • Lotte Hotel Saigon Ho Chi Minh City
  • Lotte Hotel Saigon Hotel Ho Chi Minh City

You should know

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Lotte Hotel Saigon offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.