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Ace Hotel Ben Thanh

3.5 star property

Photo gallery for Ace Hotel Ben Thanh

Deluxe Double Room, City View
Outdoor dining
Exterior
Minibar, desk, blackout curtains, free WiFi
Dining

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room
  • Room service

Explore the area

View map
100 Ly Tu Trong Street, Ben Thanh Ward, District 1, Ho Chi Minh City
  • Place, Ben Thanh Market
    ‪2 min walk‬
  • Place, Saigon Square
    ‪5 min walk‬
  • Place, Pham Ngu Lao Street
    ‪7 min walk‬
  • Airport, Ho Chi Minh City (SGN-Tan Son Nhat Intl.)
    ‪14 min drive‬

Room options

View all photos for Superior Double Room

Minibar, desk, blackout curtains, free WiFi

Superior Double Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Minibar, desk, blackout curtains, free WiFi

Deluxe Twin Room

  • 20 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View

Deluxe Double Room, City View

  • City view
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Triple Room

Minibar, desk, blackout curtains, free WiFi

Executive Triple Room

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room (with Window)

Minibar, desk, blackout curtains, free WiFi

Family Room (with Window)

  • 32 sq m
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

View all photos for VIP Room

VIP Room

VIP Room

  • 65 sq m
  • Sleeps 8
  • 3 Queen Beds
  • Free Wi-Fi

About the area

Ho Chi Minh City

Ace Hotel Ben Thanh places you steps from Ben Thanh Market and within a 10-minute stroll of Saigon Square. Highlights at this hotel include a restaurant and in-room free WiFi. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include laundry facilities, a computer station and dry cleaning/laundry services. There's also the convenience of an airport shuttle. .Within a 15-minute walk of this 3.5-property class District 1 hotel, attractions include Bui Vien Walking Street and Dong Khoi Street.

What's nearby

  • Ben Thanh Market - 2 min walk - 0.2 km
  • Saigon Square - 5 min walk - 0.5 km
  • Pham Ngu Lao Street - 7 min walk - 0.6 km
  • Dong Khoi Street - 8 min walk - 0.8 km
  • Bui Vien Walking Street - 10 min walk - 0.9 km

Getting around

  • Ben Thanh Station - 4 min walk
  • Saigon Railway Station - 10 min drive
  • Tan Binh - Tan Son Nhat International Airport (SGN) - 21 min drive

Restaurants

  • ‪Hoang’s Kitchen -Vietnamese cuisine & Vegan food - ‬1 min walk
  • ‪District K - ‬1 min walk
  • ‪Tonkin Specialty Cafe - The best local Coffee shop in HCMC - ‬1 min walk
  • ‪Pasteur Street Brewing Co. - Ly Tu Trong Taproom & Restaurant - ‬1 min walk
  • ‪Cơm Tấm Mộc - ‬1 min walk

About this property

Ace Hotel Ben Thanh

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Ace Hotel Ben Thanh also features tour/ticket assistance, concierge services, and laundry facilities.

This 3.5-star Ho Chi Minh City hotel is smoke free.

  • 40 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Ace Hotel Ben Thanh offers 40 air-conditioned accommodations with minibars and complimentary bottles of water. LCD televisions come with cable channels. Bathrooms include slippers, complimentary toiletries and hairdryers.

This Ho Chi Minh City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 456000.00 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

Property is also known as

Ace Ben Thanh

Ace Hotel Ben Thanh Hotel

Ace Hotel Ben Thanh Ho Chi Minh City

Ace Hotel Ben Thanh Hotel Ho Chi Minh City

Frequently asked questions

What is the cancellation policy at Ace Hotel Ben Thanh?

Ace Hotel Ben Thanh offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Ace Hotel Ben Thanh?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Ace Hotel Ben Thanh?

Yep, you can grab a meal at Ace Hotel Ben Thanh's onsite restaurant.

What time are check-in & check-out at Ace Hotel Ben Thanh?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Ace Hotel Ben Thanh?

No, pets are not allowed.

Ace Hotel Ben Thanh Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 68 out of 227 reviews
Rating 8 - Good. 94 out of 227 reviews
Rating 6 - Okay. 36 out of 227 reviews
Rating 4 - Poor. 17 out of 227 reviews
Rating 2 - Terrible. 12 out of 227 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful. Keep up! I will recommend to all my friends.
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Its okay. Some of the things was not up to that standards the one I received previously staying here. The room size was downgraded. Also no windows at all. But for one night staying. It was okay. The location wise is really nice. It’s closed to everything whatever you need.
Stayed 1 night in Feb 2020

6/10 Okay

Elizabeth

Disliked: Room comfort
Was an okay hotel, the breakfast was good and the bed was extra firm. The staff weren't very helpful.
Stayed 6 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Paid for a room with windows, only for the view to be a brick wall. No safe for important belongings. Laundry basket had food takeaway rubbish from previous hotel guests. Very limited breakfast selection.
Stayed 4 nights in Feb 2020

6/10 Okay

Elizabeth

Disliked: Room comfort
Ace hotel was okay, kitchen staff were friendly and breakfast was always delicious. Beds weren't that comfortable. Hotel is close to Ben Thanh market.
Stayed 1 night in Feb 2020

8/10 Good

Ngangiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

there is miss communication in front desk

Stayed 4 nights in Jan 2020

10/10 Excellent

Anh Kiet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kiet

Very clean plus very nice and helpful staffs.
Stayed 8 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2020

6/10 Okay

Katherine

Travelled with family
Liked: Staff & service, property conditions & facilities

Big family touring Ben Thanh neighhood

Pro: We are a family of 6: mom, dad, teenager girl and 3 younger girls. It is difficult for us to stay in a room together and that is our preference while traveling abroad. We appreciated this hotel having a very spacious VIP room with 3 queen beds. The inside decor with different wall papers was very cute, laminated flooring was also good. Toilet is separate from shower was a plus. Their diner on the rooftop was very serene with beautiful city backdrop. Front desk was friendly, helpful and apologetic with our inconvenience. The location was walking distance to everything we liked and needed: convenience store, boutique shopping, awesome Japanese and Ben Thanh food court dining experiences. Con: upon checking in, we couldnt have our VIP room. Reason given: it was being treated for cockroaches. Toilet room always had that really stinky sewage smell. Hope management will have this rectified. Would we stay here again or recommend large family like us. YES
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, for food and clothes markets. Clean rooms with nice bathroom. Very friendly and helpful staff, would highly recommend for all
Stayed 2 nights in Jan 2020

6/10 Okay

Thi Thu Nga

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Not happy

Run down hotel, not like the photos shown on the website. Towels are worn and old, they have holes in most of them. Breakfast is the worst we ever had, service from reception are very good but not at the breakfast. close to Ben Thanh market, but very hard to catch a taxi because of one way street.
Stayed 3 nights in Jan 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

8/10 Good

NHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Dec 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019

10/10 Excellent

Rhea, Singapore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to stay when in HCMC near to everything. Good value for money. The staffs were friendly and helpful. They have a beautiful and very clean room. Breakfast was good too. I'm surely come back and stay here and recommend to my family and friends.👍 Keep it up ACE hotel.❤️
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
Ace hotel has a good central location close to Ben Thanh market. The hotel room is good and comfortable but quite small. Hot water takes quite a while to heat up remotes for Aircon can be a little annoying. The breakfast was good and on top floor overlooking the city. Staff were helpful friendly, especially Jenny at reception. Overall good hotel.
Stayed 2 nights in Nov 2019

8/10 Good

Traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good location. Shower low water pressure.
Stayed 4 nights in Oct 2019

8/10 Good

Kong Wah

Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location. Next to a big night market. Alot of foods around the area
Stayed 4 nights in Aug 2019

6/10 Okay

Christy

Travelled with family
Liked: Cleanliness

Fake stars and fake reviews. avoid this place

Warning! Photos are too amazing. Photos look as if the lobby and room are spacious but nope they aren't. WRONG STARS. more like 2 stars. NOT 3.5. Absolutely felt like a scam. There is no pool, no bar and the worst is their breakfast buffet. The dumplings were made in the Hallway. Yes hallway, not the kitchen. The chef making the eggs were munching in front of us while cooking and clearing the area and dishes she used. Ham smelled like it was old and not well refrigerated. Basically not suppose to be served. It was so loud we hear so much noise from the room. Wifi no good.
Stayed 2 nights in Aug 2019