Hilton Hotels - accommodation in Hilversum

I was disappointed by the hotel being a Marriott named hotel. It needs to be refurbished and updated It wasn’t the level of Mariott as I am used to experiencing in the USA. For having executive level status, I was not impressed with the executive lounge and its amenities. Most of the snacks were in jars and weren’t kept up - filled up. With children having the ability to be loose in the lounge I think packaged snacks would be the better option as opposed to young kids accessing the open containers of snacks with their hands. Not at all appealing. Also, experienced young children during hors d’oeuvre and drink time (late afternoon) , taking large spoonfuls of warm mashed potatoes piling on their plates leaving the rest of the guests in the lounge with no mashed potatoes - and no replacement of that dish during the hors d’oeuvres time.. So all that was left were meat meatballs for the rest of the guest to enjoy. The staff handling the lounge did nothing to try to control the roaming young children in the lounge. It was not at all a good look for Marriott. We paid Alton’s money for these rooms and expect that level of excellence. Again, it impressed with the executive lounge or the staff running it. One other time I was fumbling to open the liunge with key and no assistance from the greeti g liu ge staff taking down my nimber to room to access the lounge. Disappointed with the Hotel and amenities.

Wonderful breakfast, great location.

the hotel is lovely. nicely redone and the restaurants and food is very good. the only issue and its important....the mattresses are incredibly hard. like sleeping on a table. if you like a hard mattress....this is a good thing....if you like something more comfortable....this is not the place.