Van der Valk Hotels - accommodation in Bussum

the hotel is lovely. nicely redone and the restaurants and food is very good. the only issue and its important....the mattresses are incredibly hard. like sleeping on a table. if you like a hard mattress....this is a good thing....if you like something more comfortable....this is not the place.

Location was great for early morning flight, plus they have a free shuttle to the airport.

Pro= Perfect location, good soundproofing, very clean, helpful staff, lovely breakfast, Con= our room was double booked, we paid for a view of the canal, arrived and was told "Your room had maintenance issues, (which we later found out it was double booked) and we will DOWNGRADE" I was like say what, not an upgrade, so wasn't happy, This was for one night and offered us a free drink each, then ended up giving us a breakfast as well, Moved to the new room the following day, which was lovely but the smell of cigarette smoke i the hallway was horrendous, And 3 of the 4 night when the air conditioner came on, the smell of smoke coming through. for us non smokers, and having cancer, that part wasn't pleasant. hence knocking 1 star off,