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Mirabello Hotel

2.0 star property

Photo gallery for Mirabello Hotel

Terrace/patio
Superior Double Room
Reception
TV
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • 24/7 front desk
The current price is AU$89
includes taxes & fees
2 Apr - 3 Apr

Explore the area

View map
20 Theotokopoulou St, Heraklion, Crete Island, 71202
  • Place, Historical Museum of Crete
    ‪2 min walk‬
  • Place, Heraklion Town Hall
    ‪2 min walk‬
  • Place, Heraklion Archaeological Museum
    ‪5 min walk‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪6 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room

Double Room

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room (External private bathroom)

Single Room (External private bathroom)

Single Room (External private bathroom)

  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 17 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Twin Room

Twin Room

Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Twin Room, Ground Floor

Economy Twin Room, Ground Floor

Economy Twin Room, Ground Floor

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

Heraklion

Mirabello Hotel puts you in the heart of Heraklion, within steps of Monastery of St. Peter and St. Paul and Historical Museum of Crete. Highlights at this hotel include a bar/lounge and a rooftop terrace. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Other amenities include tour/ticket assistance, multilingual staff and luggage storage. There's also the convenience of car rentals on site. .Attractions within a 10-minute drive of this Heraklion hotel include Heraklion Port and Palace of Knossos.

What's nearby

  • Historical Museum of Crete - 2 min walk - 0.2 km
  • Heraklion Town Hall - 2 min walk - 0.2 km
  • Heraklion Loggia - 2 min walk - 0.2 km
  • Heraklion Archaeological Museum - 5 min walk - 0.5 km
  • Heraklion Port - 12 min walk - 1.1 km

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 15 min drive

Restaurants

  • ‪Lola - ‬2 min walk
  • ‪Petousis - ‬2 min walk
  • ‪Central Park - ‬2 min walk
  • ‪Tiny Rebels - ‬2 min walk
  • ‪Granary Espresso Bar & Eatery - ‬2 min walk

About this property

Mirabello Hotel

As a guest of Mirabello Hotel, you'll find a rooftop terrace, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly Mirabello Hotel also features a front desk safe and a lift.

This Heraklion hotel is smoke free.

  • 25 guestrooms or units
  • Terrace on the roof
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Bar or lounge
Mirabello Hotel offers 25 air-conditioned accommodations with a safe and coffee/tea makers. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and hairdryers.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge

Things to do

  • Bicycle rentals

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Mirabello Heraklion
Mirabello Hotel
Mirabello Hotel Heraklion
Mirabello Hotel Hotel
Mirabello Hotel Heraklion
Mirabello Hotel Hotel Heraklion

Frequently asked questions

What is the cancellation policy at Mirabello Hotel?

Mirabello Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mirabello Hotel?

As of 26 Mar 2026, prices found for a 1-night stay for 2 adults at Mirabello Hotel on 2 Apr 2026 start from AU$89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Mirabello Hotel?

The closest beach to Mirabello Hotel is Ammoudara Beach (4.5 km).

Is there a free airport shuttle available at Mirabello Hotel?

No, Mirabello Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Mirabello Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Mirabello Hotel?

No, pets are not allowed.

Mirabello Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 163 out of 377 reviews
Rating 8 - Good. 146 out of 377 reviews
Rating 6 - Okay. 50 out of 377 reviews
Rating 4 - Poor. 13 out of 377 reviews
Rating 2 - Terrible. 5 out of 377 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Mirabello is a small family-run hotel. They work hard and with pride. Rooms are immaculate and it is in a very quiet area in old town with two excellent local-folk family tavernas just a few steps away and around the corner. A very budget friendly and safe place to stay in the heart of old town Heraklion.
Stayed 4 nights in Oct 2025

10/10 Excellent

Margery

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Bob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful, had good balcony view, very close to market and restaurants
Stayed 1 night in Oct 2025

8/10 Good

Charles

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Mojtaba

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at 2.45 pm and the room was not ready until 3.15 pm . The ground floor rooms are behind the bar and the reception off the staff corridor so it feels like staff experience not the hotel experience . The bathroom was super small with the sink size of the airplane washroom. The shower doors were not clean from the guest before - splashed and dirty I understand that I paid for the cheap ground floor room however the Expedia is selling Economy Twin Room - ground floor as per photo no 32 (room) and no 11 or no 20 ( bathroom ). My room looked like photo no 29 (exactly ) or no 18 ( represented as single room ). My bathroom was photo no 24 ( single room bathroom)! According to the photos I received lower standard that I paid for . When I informed the reception about the situation they told me that this is the only room on the ground floor yet in fact they were 2 rooms . Room no 2 was occupied already . So I got a room no 1 - which in photos is represented as single room . The only reason I booked the economy twin on Expedia because the room review was 10 exceptional - and since they have only 2 ground floor rooms- then it has to be next doo Expedia sells different room then Mirabello Hotel accommodates you into .I also booked it 1 month ahead so if the Mirabello hotel did not have the room Expedia offers ( it’s only one available !)then it should not proceed with booking at all or it should Offer the upgrade not the downgrade . Stay away from ground floor rooms !
Stayed 1 night in Oct 2025

2/10 Terrible

Pamela

Stayed 1 night in Sep 2025

10/10 Excellent

Shalyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute place to stay. Walking distance from port.
Stayed 1 night in Sep 2025

10/10 Excellent

frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Cheyenne

Stayed 1 night in Sep 2025

8/10 Good

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentlemen at the front desk were great he helped us in getting a taxi from our hotel to the port in the morning when we had an early ferry and was very nice!
Stayed 1 night in Sep 2025

8/10 Good

Zoe

Travelled with group
Liked: Staff & service, property conditions & facilities
Location was close to eateries and a short walk to the ferry and bus. Property was clean and quiet, reception staff were able to help with location/directions. General area had a lot of graffiti which was off putting to the eye, but it also did not feel unsafe in the time we stayed so don’t let this out you off. This cannot be held against the property, it was safe with 24 hour reception.
Stayed 1 night in Aug 2025

8/10 Good

Quinten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fine hotel, better than I was expecting, and the price was great. Staff was friendly and the room was clean and ready when I arrived. The only issue I had was on my last night there was a lot of traffic that kept me up most of the night, which was something I didn’t experience on the other nights I was there. If you’re staying in Heraklion and want a decent, budget friendly hotel, this one exceeds expectations
Stayed 3 nights in Aug 2025

10/10 Excellent

Sadulle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

jeremy

Stayed 1 night in Jul 2025

10/10 Excellent

Enyu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area and friendly staff. Close to everything. Recommended!
Stayed 2 nights in Jul 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a great hotel at a fair price. Suited our needs for a quick stop in Heraklion!
Stayed 1 night in Jul 2025

10/10 Excellent

Enyu

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, air-conditioned, and had a quite a big and comfortable bed. Great location too, and the staff were very friendly and helpful. I had to check out a bit later than the regular time and was not charged extra. The bathroom was small, but that was a minor issue. Will come back if I visit Heraklion again!
Stayed 2 nights in Jul 2025

8/10 Good

Ana

Travelled with group
My friend and I stayed here for a week — overall, it was alright. The location is definitely the highlight, very close to the city centre and within walking distance of all kinds of transport, which made getting around super easy. The room itself was decently clean, but unfortunately the towels and sheets were dirty and stained, which wasn’t great. On the plus side, the staff were friendly and helpful whenever we had questions. Decent for the price, but could use some improvements.
Stayed 7 nights in Jun 2025

10/10 Excellent

Ho

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Chaim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service team with wholehearted service

I would like to thank from the bottom of my heart the hotel staff who kindly and cheerfully assisted me when I was having a problem. I recommend the hotel because of the staff but also the atmosphere and the excellent location!
Stayed 1 night in Jun 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little gem, tucked away in a little corner in an area that we love.... Nice nearby bars for food and drinks (Siga Siga, Beer O'clock, Peskesi....) just off the mainstream tourist trap. Recommended 🤗
Stayed 1 night in Jun 2025

10/10 Excellent

Morgan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing and so helpful! Great location to the city center. Bus stops and the port were very walkable.
Stayed 4 nights in Jun 2025

10/10 Excellent

Aruna

Travelled with partner
Liked: Cleanliness, amenities
The location was excellent - within walking distance to bars, restaurants and supermarkets. The sea front was very close, as were the main attractions. The room was clean and comfortable with tea and cofree making facilities provided. The staff at the front desk were excellent - helpful with directions to get where we wanted and with suggestions for restaurants. I would recommend this property without any hesitation. and easily accessible. We Venetian fortress and Morosini fountain was also
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025