Metropole Urban Hotel

4.0 star property

Photo gallery for Metropole Urban Hotel

Deluxe Room with Balcony and City View | View from room
A modern urban hotel with multiple balconies, a well-lit entrance, and outdoor seating.
A modern indoor seating area with a round table and two upholstered chairs, a window with a view of a street and greenery, and a potted plant on the right.
A modern bedroom with a large bed, bedside lamps, a round table with two glasses, and a large mirror.
A wooden bedside table with a coffee maker, a cup, a remote control, and a laptop.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
  • Laundry room
The current price is AU$171
includes taxes & fees
15 July - 16 July

Explore the area

View map
Agia Aikaterini Square, Heraklion, 71201
  • Place, Heraklion Loggia
    ‪3 min walk‬
  • Place, Historical Museum of Crete
    ‪5 min walk‬
  • Place, Heraklion Archaeological Museum
    ‪7 min walk‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪8 min drive‬

Room options

Deluxe Room with Balcony and City View

9.8 out of 10
Exceptional
(11 reviews)
  • City view
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Standard Room with City View

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Superior Connecting Rooms with Balcony and City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 34 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Junior Suite with Outdoor Jetted Tub and Side Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Economy Room

8.8 out of 10
Excellent
(3 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Superior Room with Balcony and City View

9.8 out of 10
Exceptional
(9 reviews)
  • City view
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Triple Room, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

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About the area

Heraklion

Metropole Urban Hotel places you in the centre of Heraklion, within a short 5-minute stroll of Morosini Fountain and Heraklion Loggia. Highlights at this hotel include a restaurant and in-room free WiFi. .For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. .Sights within a 10-minute walk of this 4-property class Heraklion hotel include Historical Museum of Crete and Heraklion Archaeological Museum.

What's nearby

  • Heraklion Loggia - 3 min walk - 0.3 km
  • Morosini Fountain - 3 min walk - 0.3 km
  • Historical Museum of Crete - 5 min walk - 0.5 km
  • Natural History Museum of Crete - 7 min walk - 0.6 km
  • Heraklion Archaeological Museum - 7 min walk - 0.6 km

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 14 min drive

Restaurants

  • ‪Καλαμάκι - ‬3 min walk
  • ‪Chop Chop - ‬3 min walk
  • ‪Frankly Cafe - ‬2 min walk
  • ‪Hacienda - ‬1 min walk
  • ‪50 - 50 - ‬4 min walk

About this property

Metropole Urban Hotel

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Metropole Urban Hotel also features tour/ticket assistance, coffee/tea in common area, and complimentary newspapers in the lobby.

This 4-star Heraklion hotel is smoke free.

  • 24 guestrooms or units
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Metropole Urban Hotel offers 24 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. 43-inch flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

This Heraklion hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 15 per day)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • Lift
  • Tile flooring in room

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 15 per day (656 ft away)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, Diners Club and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 1101454

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Metropole Heraklion
Metropole Heraklion
Hotel Hotel Metropole Heraklion
Heraklion Hotel Metropole Hotel
Metropole
Hotel Hotel Metropole
Hotel Metropole
Metropole Urban Hotel Hotel
Metropole Urban Hotel Heraklion
Metropole Urban Hotel Hotel Heraklion

Frequently asked questions

What is the cancellation policy at Metropole Urban Hotel?

Metropole Urban Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Metropole Urban Hotel?

As of 9 July 2026, prices found for a 1-night stay for 2 adults at Metropole Urban Hotel on 15 July 2026 start from AU$171, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Metropole Urban Hotel?

The closest beach to Metropole Urban Hotel is Ammoudara Beach (4.4 km).

What makes Metropole Urban Hotel a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Metropole Urban Hotel.

Is there a free airport shuttle available at Metropole Urban Hotel?

No, Metropole Urban Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Metropole Urban Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Metropole Urban Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Metropole Urban Hotel?

No, pets are not allowed.

Metropole Urban Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 209 out of 298 reviews
Rating 8 - Good. 63 out of 298 reviews
Rating 6 - Okay. 19 out of 298 reviews
Rating 4 - Poor. 5 out of 298 reviews
Rating 2 - Terrible. 2 out of 298 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very friendly, helpful staff!
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Rosie

Liked: Cleanliness, amenities, property conditions & facilities
This was such a lovely stay! Walking distance from many great bakeries and restaurants, and the desk people were so helpful with everything! Amazing time.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Penny

Liked: Cleanliness, property conditions & facilities
Nice hotel
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with balcony overlooking the church square. The room, lobby and hallways were very clean. The location was perfect for seeing Heraklion. On the edge of the old town with pedestrian streets but the hotel was close to a main street with bus service and taxi's could pull up right outside. The main restaurant street was less than a block away.
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities
great location to walk to shopping, restaurants.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was lovely and the area and location close to everything was very convenient
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Prakash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly hotel.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Janice

Liked: Cleanliness, property conditions & facilities
Very comfortable bed and room and great shower with amenities. Very clean and a very nice and friendly reception.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location Amazing view Very good breakfast Friendly staff
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Great staff. Great stay.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Good well equipped rooms and well positioned. Great sizeable breakfast aswell.
Stayed 3 nights in May 2025
Verified

8/10 Good

Eleftherios

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice. Breakfast is not great.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Silvia

The hotel is very well located. The room was very comfortable, but the best part was the friendly and helpful staff.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean, comfortable, the staff were helpful and friendly, great location, near restaurants and shopping areas.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location was excellent the hotel was private the staff were attentive the adjacent hacienda restaurant was fabulous particularly for breakfast on the square there wee no negatives a great holiday elizabeth
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Aristotle

Liked: Cleanliness, staff & service, property conditions & facilities
Great locale, clean efficient rooms
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

GEORGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a great location
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay

Clean and comfortable hotel
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Jock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome trip to Greece

Beautiful little hotel in the middle of the city. Wonderful accommodations and unbelievable staff. Excellent restaurants within walking and we will return soon.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location. You hear the church bells which add to the charm. The rooms are soundproof when you shut the balcony doors. Also great location to walk around the city center.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

lina

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay in a great hotel. Excellent location
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great city-center location.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Reed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very clean.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely little hotel right around a square with cafes. Clean rooms and great staff
Stayed 1 night in Jul 2024