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Hotel Des Balances

4.0 star property
Riverwalk hotel with 24-hour business centre and 24-hour front desk

Photo gallery for Hotel Des Balances

Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk
Romantic Suite, 1 King Bed, Balcony, River View
Lobby lounge
Porch

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Pet-friendly
The current price is AU$516
includes taxes & fees
18 May - 19 May

Explore the area

Map
Weinmarkt, Lucerne, LU, 6004
  • Lucerne Town Hall
    ‪1 min walk‬
  • Chapel Bridge
    ‪3 min walk‬
  • KKL Lucerne
    ‪8 min walk‬
  • Zürich (ZRH)
    ‪61 min drive‬

Room options

View all photos for Romantic Suite, 1 King Bed, Balcony, River View

Romantic Suite, 1 King Bed, Balcony, River View

Romantic Suite, 1 King Bed, Balcony, River View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Separate bedroom
Shower/bath combination
  • River view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room, City View

Triple Room, City View

Triple Room, City View

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
Private bathroom
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Double Room, River View

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room, River View

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
  • River view
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Queen Room For Single Use, City View

Queen Room For Single Use, City View

Queen Room For Single Use, City View

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
Private bathroom
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room, River View

Hypo-allergenic bedding, minibar, in-room safe, desk

Triple Room, River View

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
Private bathroom
  • River view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Double Room, City View (Queenroom)

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room, City View (Queenroom)

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
Private bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double or Twin Room, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Double or Twin Room, City View

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
Private bathroom
  • City view
  • 25.0 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double or Twin Room, River View

Double or Twin Room, River View

Double or Twin Room, River View

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Shower/bath combination
Hairdryer
Private bathroom
  • River view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite, River View

Junior Suite, River View

Junior Suite, River View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Separate bedroom
Shower/bath combination
  • River view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Hot Tub, River View (with Balcony)

Suite, Hot Tub, River View (with Balcony)

Suite, Hot Tub, River View (with Balcony)

Highlights

Balcony or patio
Soundproofed
Private indoor hot tub
Air conditioning
Heating
TV
Hypo-allergenic bedding
Shower/bath combination
  • River view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite with Sofa Bed

Junior Suite with Sofa Bed

Junior Suite with Sofa Bed

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
Shower/bath combination
  • River view
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

About the area

Lucerne

A luxury stay in the heart of Lucerne awaits you at Hotel Des Balances. Within steps you'll find Lucerne Town Hall and Rosengart Collection. Highlights at this hotel include a restaurant, a bar/lounge and a 24-hour business centre. .The restaurant, Restaurant Balances, serves French cuisine and is open for breakfast, lunch and dinner. Balances Lounge is the hotel's own bar, serving drinks along with light fare. 1970 square feet (183 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 4-property class Old Town Lucerne hotel include Chapel Bridge and Swiss Transportation Museum.

What's nearby

  • Lucerne Town Hall - 1 min walk - 0.2 km
  • Chapel Bridge - 3 min walk - 0.3 km
  • KKL Lucerne - 8 min walk - 0.7 km
  • Chateau Guetsch - 18 min walk - 1.5 km
  • Swiss Transportation Museum - 7 min drive - 4.5 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 8 min walk
  • Zurich Airport (ZRH) - 61 min drive

Restaurants

  • ‪Restaurant Rathaus Brauerei AG - ‬3 min walk
  • ‪Hirschenplatz - ‬1 min walk
  • ‪Wirtshaus Taube - ‬3 min walk
  • ‪Restaurant Zunfthaus zu Pfistern - ‬2 min walk
  • ‪Restaurant Mill'Feuille - ‬2 min walk

About this property

Hotel Des Balances

Riverwalk hotel with 24-hour business centre and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 1970 square feet (183 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Des Balances. Parking is available for a fee.

This 4-star Lucerne hotel is smoke free.

  • 1 building
  • 56 guestrooms or units
  • 7 levels
  • Conference rooms
  • 1970 sq ft of conference space
  • 183 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Des Balances offers 56 air-conditioned accommodations with iPod docking stations and minibars. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, German, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (CHF 35 per night)
  • Valet parking on site (CHF 33 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CHF 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Balances Lounge
  • Restaurant Balances

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,970 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • On a river
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 25 per pet, per day
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 70.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 35 per person
  • Self-parking fee: CHF 35 per night
  • Valet parking fee: CHF 33 per day (in/out privileges)
  • Pet fee: CHF 25 per pet, per day
  • Rollaway bed fee: CHF 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Des Balances
Des Balances Lucerne
Hotel Des Balances
Hotel Des Balances Lucerne
Des Balances Hotel
Hotel Balances Lucerne
Hotel Balances
Balances Lucerne
Des Balances Hotel
Des Balances Lucerne
Hotel Des Balances Hotel
Hotel Des Balances Lucerne
Hotel Des Balances Hotel Lucerne

Frequently asked questions

What is the cancellation policy at Hotel Des Balances?

Hotel Des Balances offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Des Balances?

As of 15 May 2025, prices found for a 1-night stay for 2 adults at Hotel Des Balances on 18 May 2025 start from AU$497.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Des Balances?

Yep, Hotel Des Balances has a self car park for CHF 35 per night.

Are there any beaches close to Hotel Des Balances?

The closest beach to Hotel Des Balances is Seebad Eich (15.2 km).

Does Hotel Des Balances serve breakfast?

You bet, buffet breakfast is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Des Balances?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hotel Des Balances?

Yep, they've got a lounge bar and an onsite restaurant that serves French cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Des Balances?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Des Balances?

Furry friends are welcome at Hotel Des Balances, with food and water bowls on offer.

Hotel Des Balances Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 635 out of 811 reviews
Rating 8 - Good. 139 out of 811 reviews
Rating 6 - Okay. 21 out of 811 reviews
Rating 4 - Poor. 8 out of 811 reviews
Rating 2 - Terrible. 8 out of 811 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

fritz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tremendous hotel in the heart of Luzern

Tremendous hotel in the heart of Luzern. Close to many shops, restaurants, bridges and so much more. Incredibly friendly service. The bar was an awesome option after a full day of walking or sightseeing. A beautifully designed and highly functional room. We can't wait to visit the area and stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Kylie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything with this stay was wonderful, the location, the rooms, the staff. Would stay again!
Stayed 2 nights in Feb 2025

10/10 Excellent

Dean

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classy hotel located on the old town.
Stayed 2 nights in Jan 2025

10/10 Excellent

Re

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay

This hotel is a perfect spot for a stay in Lucerne. Clean room, friendly staff, and excellent location.
Stayed 3 nights in Jan 2025

10/10 Excellent

Nicolau

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, very clean facilities, wonderful two days staying. This is a returned to this hotel. Just be careful with the lobby’s mirror 😁
Stayed 2 nights in Dec 2024

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located, close to everything and with lots of dining options. The hotel restaurant was excellent also. I injured my knee skiing at the Jungfrau region and the staff was able to provide a wheelchair and found a lake view room so I can better enjoy my stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jeffrey

Stayed 1 night in Dec 2024

10/10 Excellent

Christopher, Scottsdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful. Valet parking was relatively simple. Rooms were spacious. Any issues were dealt with swiftly.
Stayed 2 nights in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is wonderfully charming and well appointed. We loved the view from our 5th floor balcony!!! Highly recommend this hotel and restaurant!
Stayed 1 night in Dec 2024

10/10 Excellent

Timothy James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel. Definitely coming back!
Stayed 1 night in Dec 2024

10/10 Excellent

Erika, Dublin

Liked: Staff & service, property conditions & facilities
Beautiful - right on the river. Easy to walk to shops and dining and staff was exceptionally friendly. Beds comfortable and rooms small but well appointed (as is typical for European hotel rooms). 10 out of 10 experience.
Stayed 3 nights in Dec 2024

10/10 Excellent

JAMES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and location. All of the staff at front desk, valet and bar were extremely nice and helpful. Our favorite hotel during our vacation!
Stayed 2 nights in Nov 2024

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little jewel box of a hotel

Amazing hotel on the Reuss river. Room was beautifully decorated, gorgeous lighting and details. The downside was that the room was small and the bed could have been better. But my little balcony was superb for having tea and watching the tourists cross the bridges. I found the dining room too crowded so I found quieter places to eat nearby. Room service breakfast was superb. My only criticism is that there was no comfortable sitting room in which longer stay guests could curl up with a book. The club chairs did not invite chilling out with a coffee or tea. I would absolutely stay again at this little jewel box of a hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stay!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Des Balances in Lucern

Very nice hotel, well located in central Lucern with an excellent restaurant.
Stayed 3 nights in Nov 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Ellis, Plano

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient. The staff were congenial. Coop city store was close by making it convenient to buy whatever you need.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We would definitely stay here on our next visit

This was an exceptionally nice hotel in the perfect location. Just a short walk from the train station and close to everything. My husband and I enjoyed a romantic 2 days in this gorgeous little city. We took the train to Mt. Pilatus and really enjoyed the cheese fondue locally. The room was spacious and elegant. The bedding was very comfortable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a beautiful building right on the water. Back of the hotel faces a cobblestone square which leads to old town. So convenient to everything. Staff at front desk could not have been more helpful with a walking map and booking ticket for a boat tour.
Stayed 1 night in Oct 2024

10/10 Excellent

Athena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Gaurish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel with great location in Lucerne. 8 min easy walk from Train station. Staff is super friendly and very helpful. Rooms are SO big and we booked a superior on the river. Best hotel room we have had in our two week trip in Italy and Switzerland
Stayed 3 nights in Oct 2024

10/10 Excellent

Dinah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay in a beautiful city. The staff is wonderful - professional, friendly, and helpful. This hotel has a central location in old town Lucerne with a view of the river and the Chapel Bridge. It is a very nice property and is very walkable. The bar and restaurant are very good. This was our second stay here.
Stayed 2 nights in Oct 2024