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Quality Inn Downtown Helen

2.5 star property
Hotel with free breakfast, a quick walk to Unicoi State Park

Photo gallery for Quality Inn Downtown Helen

Seasonal outdoor pool
Lobby
Free daily continental breakfast
Exterior
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk
  • Free WiFi
The current price is AU$162
includes taxes & fees
25 Sept - 26 Sept

Explore the area

View map
15 Yonah St, Helen, GA, 30545
  • Unicoi State Park
    ‪5 min walk‬
  • Helen Festhalle
    ‪7 min walk‬
  • Helen Tubing & Helen Water Park
    ‪3 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
TV
Shower/bath combination
Hairdryer
Microwave
Coffee/tea maker
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(33 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
TV
Shower/bath combination
Hairdryer
Microwave
Coffee/tea maker
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(40 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
TV
Shower/bath combination
Hairdryer
Microwave
Coffee/tea maker
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Non Smoking (Upgrade)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
TV
Shower/bath combination
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, Multiple Beds, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
TV
Shower/bath combination
Hairdryer
Microwave
Coffee/tea maker
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

About the area

Helen

At Quality Inn Downtown Helen you'll be within a 20-minute stroll of Unicoi State Park and Chattahoochee National Forest. Highlights at this hotel include a complimentary breakfast. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a computer station. Other amenities include a seasonal outdoor swimming pool and coffee/tea in a common area. There's also the convenience of self parking. .Sights within a 15-minute drive of this Helen hotel include Raven Cliffs Falls and BabyLand General Hospital.

What's nearby

  • Helen Arts & Heritage Center - 4 min walk - 0.4 km
  • Unicoi State Park - 5 min walk - 0.4 km
  • Helen Festhalle - 7 min walk - 0.7 km
  • Alpine Helen/White County Convention and Visitors Bureau - 16 min walk - 1.4 km
  • Helen Tubing & Helen Water Park - 3 min drive - 2.1 km

Restaurants

  • ‪Hofbrauhaus Restaurant & Pub - ‬5 min walk
  • ‪The Troll Tavern - ‬6 min walk
  • Wendy's
  • ‪Helen Festhalle - ‬10 min walk
  • Cowboys & Angels

About this property

Quality Inn Downtown Helen

Hotel with free breakfast, a quick walk to Unicoi State Park
Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A seasonal outdoor pool, barbecue grills, and a vending machine are also featured at the business-friendly Quality Inn Downtown Helen. For a fee, parking is available.

Smoking is allowed in designated areas at this Helen hotel.

  • 37 guestrooms or units
  • 2 levels
  • 2 buildings
  • Continental breakfast (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • BBQ grill(s)
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
  • Water dispenser
Quality Inn Downtown Helen offers 37 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Cable televisions are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Helen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower)

SureStay Hotel by Best Western Helen Downtown

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,012 reviews
The price is AU$179
includes taxes & fees
22 Sept - 23 Sept
SureStay Hotel by Best Western Helen Downtown

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 5 per day; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 January to 31 December:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per day, plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 5.00 per day (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • The seasonal pool will open on 25 May and close on 30 September.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at Quality Inn Downtown Helen.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Helen
Quality Inn Helen
Quality Inn Helen Hotel Helen
Quality Downtown Helen Helen
Quality Inn Downtown Helen Hotel
Quality Inn Downtown Helen Helen
Quality Inn Downtown Helen Hotel Helen

Frequently asked questions

What is the cancellation policy at Quality Inn Downtown Helen?

Quality Inn Downtown Helen offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn Downtown Helen?

As of 19 Sept 2025, prices found for a 1-night stay for 2 adults at Quality Inn Downtown Helen on 25 Sept 2025 start from AU$162.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn Downtown Helen?

Yep, Quality Inn Downtown Helen has an uncovered self car park with in/out privileges for USD 5.00 per day.

Does Quality Inn Downtown Helen have a pool?

Quality Inn Downtown Helen has a seasonal outdoor pool. The pool is open from May 25 to September 30.

Does Quality Inn Downtown Helen serve breakfast?

Sure does, complimentary continental brekkie is available on weekdays between 6:30 AM and 9:30 AM and weekends from 7 AM to 10 AM.

Is there a free airport shuttle available at Quality Inn Downtown Helen?

No, Quality Inn Downtown Helen does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn Downtown Helen?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Quality Inn Downtown Helen Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 362 out of 989 reviews
Rating 8 - Good. 298 out of 989 reviews
Rating 6 - Okay. 168 out of 989 reviews
Rating 4 - Poor. 86 out of 989 reviews
Rating 2 - Terrible. 75 out of 989 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Travelled with family
The staff were very welcoming and helpful. The accommodations were clean and updated. It was a quiet location. The location made it easy to walk around Helen, Georgia. The only negative was the lack of selection for breakfast.
Stayed 2 nights in Jun 2025

8/10 Good

rick

Travelled with family, Travelled with partner
Location
Stayed 1 night in Jun 2025

8/10 Good

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed two nights on a vacation trip. Overall a good deal. The premises a bit rundown but the room was excellent, clean. The salt water outdoor pool was small but nice, the breakfast mediocre even for a continental one.
Stayed 2 nights in Jun 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room
Stayed 1 night in Jun 2025

2/10 Terrible

Brittany

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Unfortunately we could not stay here, I had to take my family down the street to a different hotel. The room was damp feeling, mildew smell and stains all over the e bed and couch. I walked in the room and turned around and walked right back out. Couldn’t do it. I do not recommend, I was not eligible for a refund so I paid for two rooms that night. If your staying in Helen, GA just book a room at the Holiday Inn Express.
Stayed 1 night in Jun 2025

10/10 Excellent

Betty

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved it, walking distance to so much fu n. Beautiful pool.
Stayed 2 nights in Jun 2025

6/10 Okay

Sondra

Travelled with partner, Travelled with group
Liked: Property conditions & facilities
The pool was nice with the colored lights and the string lights around the pool and rooms.
Stayed 3 nights in Jun 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, walkable to everything-good value.
Stayed 2 nights in Apr 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice older hotel walkable for town good parking. No cable tv Wi-Fi only unusable for me ( 70 not high tech ), shower curtain rod was almost off the wall breakfast and coffee nothing special and a parking charge I don’t understand at all ? Plenty of hotels in town I don’t think I would stay there again
Stayed 2 nights in May 2025

6/10 Okay

Nancy

Disliked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Mary, MYRTLE BEACH

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Best staff, friendly and outstanding! Great location everything is within in walking distance!
Stayed 2 nights in May 2025

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
The downtown area was just 2 blocks away from the hotel - very convenient.
Stayed 2 nights in May 2025

10/10 Excellent

CHRISTOPHER

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property close to everything! Clean rooms staff are very helpful!!
Stayed 3 nights in May 2025

8/10 Good

Vinayak

Travelled with family
Liked: Staff & service
Stayed 2 nights in May 2025

10/10 Excellent

ALICIA

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near every walking distance to shops and restaurants and coffee shop. excellent.
Stayed 2 nights in May 2025

10/10 Excellent

Morgana

Stayed 3 nights in May 2025

8/10 Good

Ceth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms look updated Staff is nice. Didn’t know they charge five dollars for parking though, but that’s not bad for one day.
Stayed 1 night in May 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Harmony

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was very friendly. Old buildings, but close as you can get to everything.
Stayed 1 night in May 2025

10/10 Excellent

Kaylin

Stayed 2 nights in Apr 2025

8/10 Good

james

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was recently remodeled,looked good and clean. did not upgrade shower faucet, condition was poor. Tub was very slippery with no mat. I consider this dangerous. Was overall good room for the price.
Stayed 1 night in Apr 2025

10/10 Excellent

Youssef

Liked: Cleanliness, staff & service, property conditions & facilities
Updated showers would make a huge difference.
Stayed 1 night in Apr 2025

10/10 Excellent

Flor, Conway sc

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place! Unfortunately the pool was close
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
After check in we went to assigned room (110) and the previous guest smoke in the room. 2 employees came to our rescue, try to clean the room, but the cigarette smell was too strong. We got a different room (131). Everything was fine until we check out this morning. Front desk Ms Lynn was absolutely unkind. I walked in with a small cooler and request ice, since the ice machine isn't working. She offer me a cup!!! of ice, or suggest to go somewhere else and buy a bag. That small cooler is to keep cool our dog food. She didnt even ask or tried at least to be empathetic. A small bag of ice would have been enough. Thank God for the housekeeping lady who helped us. Ms Lynn check us out, walked away from the front desk and left. No receipt. Customer service ZERO. Hospitality at it worse. Then, when i checked my credit card i have 3 charges from the hotel. Called the hotel, waiting on them to call me back. The Quiñones family
Stayed 1 night in Apr 2025