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Helendorf River Inn, Suites & Conference Center

2.5 star property
Mountain hotel connected to the convention centre in Helen with free breakfast

Photo gallery for Helendorf River Inn, Suites & Conference Center

Outdoor pool
Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor* | Porch
Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor*
Premium Room, 2 Queen Beds, Balcony (Riverfront)
Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor*

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
33 Munich Strasse, Helen, GA, 30545
  • Helen Festhalle
    ‪2 min walk‬
  • Helen Arts & Heritage Center
    ‪3 min walk‬
  • Helen Tubing & Helen Water Park
    ‪18 min walk‬

Room options

View all photos for Premium Room, 2 Queen Beds, Balcony (Riverfront)

Premium Room, 2 Queen Beds, Balcony (Riverfront)

Premium Room, 2 Queen Beds, Balcony (Riverfront)

Highlights

Balcony
Air conditioning
Heating
Mini-fridge
Flat-screen TV
Renovated in 2015
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor*

Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor*

Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor*

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Renovated in 2015
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

About the area

Helen

Helendorf River Inn, Suites & Conference Center puts you in the heart of Helen, connected to the convention centre and within a 20-minute stroll of popular places like Unicoi State Park and Helen Tubing & Helen Water Park. Highlights at this hotel include free continental breakfast, an outdoor swimming pool and free self-parking. .This hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Added amenities include a conference centre, a seasonal outdoor swimming pool and a coffee shop/cafe. Each morning free breakfast is served. .Sights within a 15-minute walk of this Helen hotel include Chattahoochee River and Helen Festhalle.

What's nearby

  • Helen Festhalle - 2 min walk - 0.2 km
  • Helen Arts & Heritage Center - 3 min walk - 0.3 km
  • Charlemagne's Kingdom - 6 min walk - 0.5 km
  • Alpine Helen/White County Convention and Visitors Bureau - 10 min walk - 0.9 km
  • Helen Tubing & Helen Water Park - 18 min walk - 1.6 km

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 112 min drive

Restaurants

  • ‪Bigg Daddys Restaurant & Tavern - ‬7 min walk
  • ‪Cowboys & Angels - ‬4 min walk
  • ‪Hofbrauhaus Restaurant - ‬10 min walk
  • ‪Troll Tavern - ‬2 min walk
  • ‪Spice 55 Thai and Sushi restaurant - ‬13 min walk

About this property

Helendorf River Inn, Suites & Conference Center

Mountain hotel connected to the convention centre in Helen with free breakfast
There's a coffee shop/cafe on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. An outdoor pool, a terrace, and barbecue grills are also featured at Helendorf River Inn, Suites & Conference Center. Free self parking is available.

Smoking is allowed in designated areas at this Helen hotel.

  • 98 guestrooms or units
  • 4 levels
  • 5 buildings
  • Built in 1974
  • Continental breakfast (free)
  • Conference centre
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • On-site shopping
  • Smoking in designated areas
Helendorf River Inn, Suites & Conference Center offers 98 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. 43-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Helen hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

Similar properties

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

SureStay Hotel by Best Western Helen Downtown

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,006 reviews
The price is AU$191
includes taxes & fees
15 June - 16 June
SureStay Hotel by Best Western Helen Downtown

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Fishing
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Computer station
  • Conference centre

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No lift
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 floors
  • 5 buildings
  • Built in 1974
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed for Christmas Day:
  • Front desk

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in January and close in December.
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Helendorf River Inn Suites
Helendorf River Suites
Helendorf River Inn, Suites & Conference Center Hotel
Helendorf River Inn, Suites & Conference Center Helen
Helendorf River Inn, Suites & Conference Center Hotel Helen

Frequently asked questions

What is the cancellation policy at Helendorf River Inn, Suites & Conference Center?

Helendorf River Inn, Suites & Conference Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Helendorf River Inn, Suites & Conference Center?

Yep, Helendorf River Inn, Suites & Conference Center has a free self car park.

Does Helendorf River Inn, Suites & Conference Center have a pool?

Helendorf River Inn, Suites & Conference Center has a seasonal outdoor pool. The pool is open from January to December.

Does Helendorf River Inn, Suites & Conference Center have a waterslide?

No, there is no waterslide at Helendorf River Inn, Suites & Conference Center, but Helen Tubing & Helen Water Park is a short 18-minute walk away.

Does Helendorf River Inn, Suites & Conference Center serve breakfast?

Yeah, complimentary continental breakfast is on offer daily from 7:00 AM to 9:00 AM.

Is there a free airport shuttle available at Helendorf River Inn, Suites & Conference Center?

No, Helendorf River Inn, Suites & Conference Center does not offer an airport shuttle service.

What time are check-in & check-out at Helendorf River Inn, Suites & Conference Center?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Helendorf River Inn, Suites & Conference Center?

No, only service animals are allowed.

Helendorf River Inn, Suites & Conference Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 457 out of 749 reviews
Rating 8 - Good. 207 out of 749 reviews
Rating 6 - Okay. 66 out of 749 reviews
Rating 4 - Poor. 15 out of 749 reviews
Rating 2 - Terrible. 4 out of 749 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Beverley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helen first timers

The location is perfect. We parked the car upon arrival on Sunday and didn’t move until departure on Wednesday. We chose riverfront and greatly enjoyed the river sounds and breeze. We enjoyed our first trip to Helen. The continental breakfast is very basic ( microwave products ) but the stay was great and location perfect. Once we checked out we went to Unicoi and Anna Ruby falls.
Stayed 3 nights in Mar 2025

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel is nice, but dated, could use a repainting inside and out. Rooms are nicely furnished.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Belinda

Great place to stay.
Stayed 4 nights in Mar 2025

6/10 Okay

Michelle, Elkhart

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The hotel is really unique with really nice old furniture, unfortunately the bed was a little old (sagging) too. The breakfast was really weird, oatmeal, but no toppings, not even brown sugar. No yogurt. There were some packaged sweet goods and some tiny packaged sausage and biscuit. No fruit. The room was dirty around the edges. Had to hike up quite a set of stairs (not good for my bad knee). There were about 7 cars in the parking lot, with 4 buidings worth of rooms according to the clerk. The town was dead. Not sure why we had the hike. The price we paid, we expected something a little nicer. There were hotels in the area for a lot less, so we thought we were getting a bit more. Very, very disappointing. The description states that it is on the river, the whole town is on the river, so that really wasn't an advantage.
Stayed 1 night in Mar 2025

10/10 Excellent

Aubreywan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Stayed 2 nights in Feb 2025

10/10 Excellent

James, Molino

Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday Visit

Great location next to the river and walking distance to everything in Helen. As some have noted, it's not a new hotel, but it is clean, cozy and quaint with friendly staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Gina

Liked: Staff & service, property conditions & facilities, room comfort

Excellent

Perfect location to everything. Great room with a view. Clean and comfortable. Will come back again.
Stayed 2 nights in Feb 2025

8/10 Good

Toni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for a quick visit. You are very close to restaurants and shopping. Cute atmosphere. Rooms are very big, a bit dated but nice. Would stay here again if we make it back to Helen!
Stayed 1 night in Feb 2025

10/10 Excellent

Allen

Stayed 1 night in Feb 2025

8/10 Good

Ma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is on the older side; thin walls and creaky floors but the room was clean, the bed was comfortable and the staff were very friendly. The location is very convenient. It is walking distance to pretty much everything that downtown Helen had to offer. We definitely wouldn’t mind staying here again!
Stayed 4 nights in Jan 2025

10/10 Excellent

Yehudy

Liked: Cleanliness, staff & service, property conditions & facilities
Safe
Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Karen, Cincinnati

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is older and not fancy but the staff are wonderful. It is clean. It is convenient and the river is just outside your door. It’s perfect for a family trip.
Stayed 1 night in Feb 2025

10/10 Excellent

katia

Travelled with family
Liked: Amenities
Very nice place, quiet and safe
Stayed 2 nights in Jan 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Lovely!
Stayed 1 night in Jan 2025

10/10 Excellent

RITA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was our honeymoon and my husband and I had a good time there!
Stayed 2 nights in Jan 2025

10/10 Excellent

Ellen

Travelled with partner
We thoroughly enjoyed our stay at the Helendorf! Our room was clean and cozy and it’s located conveniently to everything in town!
Stayed 3 nights in Jan 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cute room! Loved how central it was to everything without being right in the middle of town so it wasn't to noisy either.
Stayed 2 nights in Jan 2025

8/10 Good

Johnny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Rowoon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was so noisy around the room. Finally, they changed the room to another room.
Stayed 1 night in Dec 2024