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Neu Heidelberg - Guesthouse & Apartments

Property class: 4

Photo gallery for Neu Heidelberg - Guesthouse & Apartments

A historic building with a prominent entrance, a fountain in the foreground, and several parked cars.
A breakfast table set with various dishes, a fruit bowl, and a wine rack in the background.
A cobblestone street lined with traditional European buildings, featuring a mix of half-timbered and painted facades.
A formal garden with manicured lawns, flower beds, and a classical building with columns.
A hotel room with a bed, a sofa, a desk, and a chair.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
  • Laundry room

Explore the area

View map
Im Entenlach 33, Heidelberg, BW, 69123
  • Place, Bergstrasse-Odenwald Nature Park
    ‪1 min walk‬
  • Place, University of Heidelberg Old Campus
    ‪10 min drive‬
  • Place, Heidelberg Castle
    ‪11 min drive‬
  • Airport, Mannheim (MHG)
    ‪11 min drive‬

Room options

View all photos for Business Apartment, Non Smoking, Balcony (Medium)

A hotel room with a large bed, two bedside tables with lamps, a small round table with a chair, and a window with sheer curtains.

Business Apartment, Non Smoking, Balcony (Medium)

  • 33 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free wired internet

View all photos for Business Room, Non Smoking, Balcony (Medium)

A hotel room with a large bed, two bedside tables with lamps, a small round table with a chair, and a window with sheer curtains.

Business Room, Non Smoking, Balcony (Medium)

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Business Apartment, Non Smoking, Balcony (Large)

A hotel room with a bed, a sofa, a desk, and a chair.

Business Apartment, Non Smoking, Balcony (Large)

  • 42 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free wired internet

View all photos for Business Room, Non Smoking, Balcony (Large)

A modern hotel room with a bed, a sofa, a dining table with chairs, a TV mounted on the wall, and a wooden cabinet with decorative items.

Business Room, Non Smoking, Balcony (Large)

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free wired internet

View all photos for Family Apartment, 2 Bedrooms, Non Smoking, Balcony (XL)

A hotel room with a bed, a sofa, a desk, and a chair.

Family Apartment, 2 Bedrooms, Non Smoking, Balcony (XL)

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Single Bunk Beds
  • Free wired internet

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About the area

Heidelberg

At Neu Heidelberg - Guesthouse & Apartments, you'll be 4.5 km (2.8 mi) from University of Heidelberg New Campus and 5.7 km (3.5 mi) from University of Heidelberg Old Campus. Highlights at this guest house include in-room free WiFi and free high-speed Internet. .The restaurant, Restaurant BrunnenStube, serves German cuisine and is open for dinner. Added amenities include free Wi-Fi in public areas and a snack bar/deli. Buffet breakfast is available on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:30 AM and 10 AM. There's also the convenience of self parking. .Places within a 15-minute drive of this 4-property class Pfaffengrund guest house include Heidelberg Castle and Schwetzingen Palace.
View more Guest houses in HeidelbergOpens in a new window

What's nearby

  • Bergstrasse-Odenwald Nature Park - 1 min walk - 0.0 km
  • University of Heidelberg New Campus - 9 min drive - 4.8 km
  • Karl Theodor Bridge - 10 min drive - 6.2 km
  • University of Heidelberg Old Campus - 10 min drive - 6.5 km
  • Heidelberg Castle - 11 min drive - 7.2 km

Getting around

  • Heidelberg-Pfaffengrund/Wieblingen Station - 4 min drive
  • Heidelberg Seegarten Tram Stop - 6 min drive
  • Frankfurt Airport (FRA) - 58 min drive

Restaurants

  • ‪Gasthaus zum Goldenen Löwen - ‬5 min drive
  • ‪Wohlfühl-Hotel Neu Heidelberg - ‬6 min walk
  • ‪Oven di Napoli - ‬7 min drive
  • ‪Himmelswiese - ‬10 min walk
  • ‪Cenneto - ‬6 min drive

About this property

Neu Heidelberg - Guesthouse & Apartments

There's a snack bar/deli on site. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Neu Heidelberg - Guesthouse & Apartments. For a fee, parking is available.

This 4-star Heidelberg guest house is smoke free.

  • 1 building
  • 20 guestrooms or units
  • 3 levels
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • No smoking on site
Neu Heidelberg - Guesthouse & Apartments offers 20 accommodations with a hairdryer and free toiletries. Each accommodation is individually furnished and decorated. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers.

This Heidelberg guest house provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

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  • Free Wi-Fi
  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Parking on site (EUR 9.50 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10 AM on weekends; EUR 16.90 to 16.90 for adults and EUR 9.90 to 14.90 for children
  • Snack bar/deli

Restaurants on site

  • Restaurant BrunnenStube

Things to do

  • Bicycle rentals

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 10 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
The check-in location differs from the property location; go to: [Kranichweg 15, Heidelberg]
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 10 per night.
  • Cots (infant beds) are available for EUR 10 per night.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100.00 per night
  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16.9 to 16.9 for adults and EUR 9.9 to 14.9 for children
  • Self-parking fee: EUR 9.5 per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10 per night
  • Rollaway bed fee: EUR 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and sofa beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and sofa beds. This property accepts Visa, Mastercard, American Express, debit cards and cash. On-site parties or group events are strictly prohibited.
    For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Neu Heidelberg
Neu Heidelberg Hotel & Apartments
Neu Hotel & Apartments
Neu Heidelberg Guesthouse Apartments
Neu Guesthouse Apartments
Neu Heidelberg Guesthouse
Neu Guesthouse
Neu Heidelberg Hotel Apartments
Neu Heidelberg & Apartments
Neu Heidelberg - Guesthouse & Apartments Guesthouse
Neu Heidelberg - Guesthouse & Apartments Heidelberg
Neu Heidelberg - Guesthouse & Apartments Guesthouse Heidelberg

Frequently asked questions

What is the cancellation policy at Neu Heidelberg - Guesthouse & Apartments?

Neu Heidelberg - Guesthouse & Apartments offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Neu Heidelberg - Guesthouse & Apartments?

Yep, Neu Heidelberg - Guesthouse & Apartments has a self car park for EUR 9.5 per night. A self car park is also available, for a fee.

Are there any beaches close to Neu Heidelberg - Guesthouse & Apartments?

The closest beach to Neu Heidelberg - Guesthouse & Apartments is Ladenburger Strand (8.5 km).

Does Neu Heidelberg - Guesthouse & Apartments serve breakfast?

Yep, buffet breakfast is on offer on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:30 AM and 10 AM.

Is there a free airport shuttle available at Neu Heidelberg - Guesthouse & Apartments?

No, Neu Heidelberg - Guesthouse & Apartments does not offer an airport shuttle service.

Is there a bar or restaurant at Neu Heidelberg - Guesthouse & Apartments?

Yep, you can grab a meal at Neu Heidelberg - Guesthouse & Apartments's onsite restaurant that serves German cuisine.

What time are check-in & check-out at Neu Heidelberg - Guesthouse & Apartments?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Neu Heidelberg - Guesthouse & Apartments?

No, pets are not allowed.

Neu Heidelberg - Guesthouse & Apartments Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 47 out of 132 reviews
Rating 8 - Good. 51 out of 132 reviews
Rating 6 - Okay. 19 out of 132 reviews
Rating 4 - Poor. 8 out of 132 reviews
Rating 2 - Terrible. 7 out of 132 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and great front desk service
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very helpful when we needed information.Pleasant stay. Would stay again.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and rooms are amazing but the location is a bit far from the hbf
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were pleasant and helpful. Room was clean and spacious, with full wall of windows and balcony. Would definitely stay again
Stayed 4 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stayover place.

We stayed one night a family of four on our way through Germany. The hotel is in a residential area and quite. The hotel room was perfect for us with a small separate room for the boys. The staff was very friendly and helpful.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly. Parking could be better but very convient to Heidelberg
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It was a clean apartment, and well laid out for our family. Because we were there when it was really hot, it would have been nice to have a fan or two.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes und hilfsbereites Personal / leckeres Frühstücksbuffet / Upgrade auf ein Zimmer mit Klimaanlage aufgrund von starker Sommerhitze ‚mit dabei‘ Unbedingt empfehlenswert - Wir sagen Danke & kommen sehr gerne wieder!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Chambre spacieuse, propre et petit déjeuner honorable . Secteur calme en dehors du centre-ville.
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities
Mittelmäßig
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Schöne Zimmer Tägliche reinigung Alles in allem sehr zu empfehlen Gerne wieder
Stayed 3 nights in Jun 2025
Verified review

6/10 Okay

Liked: Staff & service
In dem Zimmer war der Boden schmutzig. Nur eine Rolle Toilettenpapier. Das Frühstück war weit entfernt von einem Frühstück eines 4. Sterne Hotels. Ich war zum 2. mal dort werde nicht wieder kommen
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr gut
Stayed 2 nights in Jul 2023
Verified review

4/10 Poor

Liked: Cleanliness
Leiser war alles etwas lieblos, der Check in, die Mitarbeiter im Restaurant desinteressiert, das Zimmer noch ungeheizt, mit fusskaltem Boden, lieblos eingerichtet, zwar sauber, aber kein Glas, kein Wasserkocher, kein Bild an der Wand etc. Die Bettdecke war sommerlich dünn, das dürfte nicht sein
Stayed 1 night in Dec 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super unkompliziert. Check-out quasi nicht vorhanden. Nur die Zimmerkarte in einen Kasten einwerfen. Ruhige Umgebung. Super Preis-Leistungsverhältnis.
Stayed 4 nights in Mar 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Angenehme Unterkunft

Grosses Zimmer mit Balkon. Gut eingerichtet, aber kein Kühlschrank, keine Möglichkeit, Kaffee zu kochen. Hervorragende Matratzen. Alles sehr sauber. Etwas abgelegen. Einchecken an anderem Ort. Etwas komplizierte Aussentüranlage, mit Schlüsselkarte zu öffnen.4km vom Zentrum Heidelbergs entfernt
Stayed 2 nights in Oct 2021
Verified review

4/10 Poor

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Die Unterkunft war im allgemeinen ziemlich schön gewesen, auch die Lage war optimal, da neben den Apartments Einkaufsmöglichkeiten waren. Was störend war, dass die Mitarbeiterin beim Check-In etwas unfreundlich gewesen ist, als ich nach der Check-Out Zeit fragte, da laut meiner Buchungsbestätigung bis 13 Uhr stand. Sie glaubte mir leider nicht und nachdem ich ihr die Email zeigte, musste Sie erstmal auf die Webseite von Expedia um sich selbst zu vergewissern und sagte nur, dass das nicht gehen würde, da man ja das Zimmer für den nächsten Tag nicht aufbereiten könnte. Was ich leider nicht verstehen kann, da man vor 16 Uhr nicht einchecken darf und kein Hotel benötigt von 11-16 Uhr Zeit für die Reinigung. Leider kam sie uns auch nicht entgegen, im Endeffekt kann ich nichts für, wenn ich bis 13 Uhr aus checken darf laut Buchungsbestätigung, dann müsste man wenigstens die Check-In Zeiten ändern, damit der Kunde was vom bezahlten Zimmer hat, wenn man schon um 11 Uhr aus checken muss. Darüber hinaus, gefiel mir das Badezimmer nicht, da die Lüftung nicht funktioniert hat und es ziemlich modrig gerochen hat.
Stayed 1 night in Oct 2020
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort

Oke

Putzenhilfe kommt einfach so rein... ist sehr unangenehm da man bei ein Mal klopfen nicht sofort was sagen kann oder sich schnell um ziehen kann. Sollte nicht passieren das sie einfach reinplatzt ins Zimmer. Sehr unangenehm. Sauberkeit in Ordnung.
Stayed 3 nights in Oct 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was mich störte, dass man zu dem Gebuchten Frühstück ins Haupthaus musste...das erfuhren wir aber erst vor Ort
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
preis-leistung war super. Leider keine Klimaanlage.
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon accueil. Chambres très propres et confortable. Un personnel attentif.
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The instructions on how to register were not clear.
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice space, although a little far from the touristy parts of town, but easily accessible with the tram
Stayed 1 night in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable room in a Peaceful area

Clean and confortable room in a peaceful area. The hotel is in a residential area just outside of the main city. It’s really quiet so I got a great night’s sleep. That also means there are very few restaurants, cafes or pubs around. One important detail, my room (maybe all rooms?) was in a building a few streets away from the reception desk! There is a self check-in option with a machine, but checkout was only possible at the other building. Staff is very friendly!
Stayed 1 night in May 2019
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Neue Aussattung, Fernseher zu klein für die Entfernung zum Bett. Maxi Bar minimale Auswahl.
Stayed 2 nights in May 2019