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Altstadt Hotel

Hotel in Heidelberg, near Heidelberg Castle

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Photo gallery for Altstadt Hotel

Quadruple Room
Exterior
Daily buffet breakfast (EUR 10 per person)
Shower, hair dryer, towels
Quadruple Room
Reviews
7.6

Good

Popular amenities

  • LaundryLaundryLaundry
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Sankt-Anna-Gasse 9, Heidelberg, BW, 69117
  • Popular LocationKarl Theodor Bridge19 min walk
  • Popular LocationHeidelberg Castle4 min drive
  • Popular LocationUniversity of Heidelberg New Campus4 min drive
  • AirportFrankfurt (FRA-Frankfurt Intl.)58 min drive

Room options

View all photos for Double Room

Double Room

Double Room

8.8/10 Excellent

Highlights

Soundproofed
Heating
TV
Hairdryer
Minibar
Cable channels
In-room safe
Desk
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

View all photos for Single Room

Single Room

Single Room

8.9/10 Excellent

Highlights

Soundproofed
Heating
TV
Hairdryer
Minibar
Cable channels
In-room safe
Desk
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

10/10 Exceptional

Highlights

Soundproofed
Heating
TV
Hairdryer
Private bathroom
Minibar
Cable channels
In-room safe
  • Sleeps 4
  • 2 Queen Beds

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Soundproofed
Heating
TV
Hairdryer
Minibar
Cable channels
In-room safe
Desk
  • 18 sq m
  • Sleeps 3
  • 3 Single Beds

Similar properties

Exterior
PLAZA Premium Heidelberg
Spa
Pet-friendly
Free WiFi
Air conditioning
4.3 out of 5, Excellent, (76)
The price is AU$255
for 1 night
includes taxes & fees
10 June - 11 June
PLAZA Premium Heidelberg

About the area

Heidelberg

At Altstadt Hotel you'll be within steps of Neckar Valley-Odenwald Nature Park and Christ. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, express check-in and express check-out. Other amenities include laundry facilities, tour/ticket assistance and multilingual staff. On weekday mornings buffet breakfast is served between 7:30 AM and 10:00 AM. .Attractions within a 15-minute drive of this Heidelberg hotel include Heidelberg Castle and SAP Corporate Headquarters.

What's nearby

  • Church of the Holy Spirit - 15 min walk
  • Marktplatz - 16 min walk
  • Karl Theodor Bridge - 19 min walk
  • Heidelberg Castle - 4 min drive
  • University of Heidelberg New Campus - 4 min drive

Getting around

  • Heidelberg Seegarten Tram Stop - 6 min walk
  • Heidelberg-Weststadt/Südstadt Station - 18 min walk
  • Frankfurt Airport (FRA) - 59 min drive

Restaurants

  • Coffee Nerd - 3 min walk
  • Mahlzeit - 3 min walk
  • Wiener Feinbäckerei Heberer GmbH - 2 min walk
  • Arbil Imbiss - 2 min walk
  • Fresko - 2 min walk

About this property

Altstadt Hotel

Hotel in Heidelberg, near Heidelberg Castle
Altstadt Hotel offers its guests multilingual staff, tour/ticket assistance, and laundry facilities. WiFi is free in public spaces. Altstadt Hotel also features express check-in, express check-out, and a front desk safe.

This Heidelberg hotel is smoke free.

  • 1 building
  • 18 guestrooms or units
  • 3 levels
  • Built in 1906
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • No smoking on site
Altstadt Hotel offers 18 accommodations with minibars and a safe. Cable televisions are provided. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones.

Languages

Bulgarian, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 16.50 per day)

Food and drink

  • Weekday buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 8 for children

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Multilingual staff
  • No housekeeping
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 3 floors
  • Building
  • Built in 1906
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Minibar

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 AM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 8.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 8 for children
  • Nearby parking fee: EUR 16.50 per day (1640 ft away)
  • Crib (infant bed) fee: EUR 8.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard and Eurocard. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-in is available.

We should mention

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Altstadt Hotel Heidelberg
Altstadt Heidelberg
Altstadt Hotel Hotel
Altstadt Hotel Heidelberg
Altstadt Hotel Hotel Heidelberg

Frequently asked questions

What is the cancellation policy at Altstadt Hotel?

Altstadt Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Altstadt Hotel?

As of 27 May 2024, prices found for a 1-night stay for 2 adults at Altstadt Hotel on 28 May 2024 start from AU$225.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Altstadt Hotel?

The closest beach to Altstadt Hotel is Ladenburger Strand (9.2 km).

Does Altstadt Hotel serve breakfast?

You bet, buffet brekkie is served on weekdays from 7:30 AM to 10:00 AM.

Is there a free airport shuttle available at Altstadt Hotel?

No, Altstadt Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Altstadt Hotel?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Altstadt Hotel?

No, pets are not allowed.

Altstadt Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 21 out of 108 reviews" "
Rating 8 - Good. 50 out of 108 reviews" "
Rating 6 - Okay. 27 out of 108 reviews" "
Rating 4 - Poor. 5 out of 108 reviews" "
Rating 2 - Terrible. 5 out of 108 reviews" "

8.4/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed a great stay and generous support
Stayed 3 nights in Dec 2023

10/10 Excellent

JOHN, Pittsburgh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotels meet various needs for various travelers. If you want a small, inexpensive, comfortable and clean hotel in Heidelberg, Germany at an outstanding location near the historic center of the city, operated by a very small, hard-working honest staff, the Altstadt could be the place for you. Given these realities, the services available at upper-class chain hotels are not there. Nor is there parking on the property. But if you arrive by air and train, are self sufficient and patient, the Altstadt could be perfect. I would gladly stay there again.
Stayed 6 nights in Sep 2023

10/10 Excellent

Carmen Florencia

Stayed 2 nights in Jun 2023

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
The check in process was terrible. We were not given a booking number from expedia only an itinerary number. So we could not get our key. We had to pay roaming charges and call expedia to get assitance because we could not contact anyone using the phone number provided by Altstadt because it is just an automated message that hangs up at the end. There is clearly a miscommunication between Altstadt and expedia because we were not given the correct information to properly check in and it was a poor experience for us.
Stayed 2 nights in Sep 2022

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Can't physically get into Hotel
We couldn't get into the hotel. We were later told this hotel has an entry code email sent to guest for entry. However this code is only on sent to those lucky enough to book on certain websites. Hotels.com is not one of them. So we showed up before the advertised check-in time to find no one at reception, a key box without a code, and a phone numer that goes straight to voicemail. Just before giving up and booking another hotel, by chance someone came by and let us in. This is not a position anyone should be put in. If there is any chance of this happing to your guest you should fix this right away. However, after going back through the reviews we found others with this issue back to 2017. We fail to believe that they are in unaware of this recurring problem. Low cost solutions that randomly leave paying customers on the street is unacceptable!
Stayed 2 nights in Aug 2022

10/10 Excellent

Janet, Lake City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no puff and nonsense lacey frills but it is quaint, old world classic; clean, comfortable and convenient.
Stayed 3 nights in Jun 2022

10/10 Excellent

Verified traveller

Stayed 3 nights in Nov 2019

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Small but clean room. Few amenities. No ac. But staff were very helpful and friendly. Location was excellent.
Stayed 5 nights in Jul 2018

6/10 Okay

Gloria

Liked: Cleanliness
Disliked: Room comfort
This is not a 3 stars hotel
If you book by hotels.com, no one gives you any info on how to check in if you arrive late. The reception was supposed to be open until 20:00. I arrived at 19:55 (because of late trains) and no one was there. No one answered the telephone number that is on hotels.com. I desperately asked another hotel reception to help me (I don't speak German). They finally succeded in contacting someone of the hotel (I don't know how) and they told me to use the reservation number to get the key by a machine. The number, anyway, was different from the hotel.com reservation number so still I haven't understand which number you were meant to enter... but on top of that, this is not a 3 stars hotel by far. Maximum 2. Cheap and anonymous furniture, very small bathroom. The positive thing is the kindness of the reception guy during breakfast.
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fun experience,
This is an unassuming little hotel in the most convenient spot. It doesn’t have a lobby or elevator, no refrigerator, kettle or microwave. But what it did have was the most comfortable bed, cozy suite with a little balcony and nice view out back. They washed our clothes for a small fee and were very helpful and friendly. Loved our stay,
Stayed 8 nights in May 2018