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Holiday Inn Express West Jefferson by IHG

2.5 star property

Photo gallery for Holiday Inn Express West Jefferson by IHG

Free daily continental breakfast
Desk, iron/ironing board, free WiFi
Fitness facility
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$176
includes taxes & fees
2 Apr - 3 Apr

Explore the area

View map
203 Hampton Place Ct, West Jefferson, NC, 28694
  • Place, Saint Mary's Episcopal Church
    ‪18 min walk‬
  • Place, Appalachian State University
    ‪32 min drive‬
  • Place, Sugar Mountain Resort
    ‪61 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(4 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed (LEISURE)

Room amenity

Standard Room, 1 King Bed (LEISURE)

9.4 out of 10
Exceptional
(14 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Bath Shower Combo)

Desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed (Bath Shower Combo)

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Room amenity

Premium Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(6 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed, Accessible (Communications) | Room amenity

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility)

Desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Mobility)

10.0 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(29 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the area

West Jefferson

At Holiday Inn Express West Jefferson by IHG you'll be within a 20-minute walk of Saint Mary's Episcopal Church and 2.3 km (1.4 mi) from Ashe County Cheese Store. Highlights at this hotel include free continental breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Additionally, you'll find a 24-hour business centre, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. .In proximity to this West Jefferson hotel you'll find Appalachian State University.

What's nearby

  • Saint Mary's Episcopal Church - 18 min walk - 1.6 km
  • Appalachian State University - 32 min drive - 41.9 km
  • Tweetsie Railroad - 38 min drive - 45.8 km
  • Grandfather Mountain - 60 min drive - 78.8 km
  • Sugar Mountain Resort - 61 min drive - 68.2 km

Getting around

  • Roanoke, VA (ROA-Roanoke Regional) - 164 min drive

Restaurants

  • ‪Lassen Lodge at Ashe Lake - ‬7 min drive
  • ‪McDonald's - ‬6 min walk
  • ‪Cruisers American Grill - ‬4 min drive
  • ‪Hardee's - ‬6 min drive
  • ‪Monte D Rey - ‬3 min drive

About this property

Holiday Inn Express West Jefferson by IHG

Holiday Inn Express West Jefferson by IHG offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. The business-friendly Holiday Inn Express West Jefferson by IHG also features a vending machine, coffee/tea in common area, and a fireplace in the lobby. Free self parking is available.

This West Jefferson hotel is smoke free.

  • 58 guestrooms or units
  • 3 levels
  • Built in 2010
  • Continental breakfast (free)
  • Business centre (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Fireplace in lobby
  • No smoking on site
  • 1 conference room
Holiday Inn Express West Jefferson by IHG offers 58 air-conditioned accommodations with free newspapers and coffee/tea makers. Televisions come with premium cable channels.

This West Jefferson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2010
  • Double-glazed windows
  • Fireplace in lobby
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel West Jefferson
Hampton Inn West Jefferson
Holiday Inn Express West Jefferson Hotel
Holiday Inn Express West Jefferson

Frequently asked questions

What is the cancellation policy at Holiday Inn Express West Jefferson by IHG?

Holiday Inn Express West Jefferson by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express West Jefferson by IHG?

As of 15 Mar 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express West Jefferson by IHG on 2 Apr 2026 start from AU$176, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express West Jefferson by IHG?

Yep, Holiday Inn Express West Jefferson by IHG has a free self car park.

Does Holiday Inn Express West Jefferson by IHG have a pool?

Holiday Inn Express West Jefferson by IHG has an indoor pool. The pool is open 8:00 AM to 10:00 PM.

Does Holiday Inn Express West Jefferson by IHG serve breakfast?

You bet, free continental breakfast is on offer daily between 7:00 AM and 9:00 AM.

Is there a free airport shuttle available at Holiday Inn Express West Jefferson by IHG?

No, Holiday Inn Express West Jefferson by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express West Jefferson by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express West Jefferson by IHG?

No, pets are not allowed.

Holiday Inn Express West Jefferson by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 379 out of 561 reviews
Rating 8 - Good. 124 out of 561 reviews
Rating 6 - Okay. 31 out of 561 reviews
Rating 4 - Poor. 18 out of 561 reviews
Rating 2 - Terrible. 9 out of 561 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Gerald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Size of room and helpful staff
Stayed 2 nights in Dec 2025

8/10 Good

Cheryl

Stayed 1 night in Dec 2025

6/10 Okay

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first morning- no power for most of breakfast options- staff was overwhelmed with amount of people and nothing available on breakfast bar. We had to go out to get breakfast instead of eat at the hotel as planned
Stayed 2 nights in Nov 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We checked in kind of late and checked out fairly early, so not very long stay. Overall, what we did experience was all good: Clean room, friendly staff, breakfast was adequate, parking was great.
Stayed 1 night in Dec 2025

8/10 Good

Ann

Liked: Cleanliness, staff & service, amenities
Staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Brooke

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a really good stay. The service was great and the staff was friendly. Very comfortable rooms and beds. The variety of the breakfast and access to coffee was fantastic.
Stayed 2 nights in Nov 2025

6/10 Okay

Lisa

Stayed 2 nights in Nov 2025

10/10 Excellent

Billy R

Stayed 1 night in Nov 2025

10/10 Excellent

Herb

Stayed 1 night in Nov 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfortable bed, decent breakfast, quiet, our room looked out to the woods which was nice, and it had wall thermostat, no noisy heater!
Stayed 1 night in Oct 2025

10/10 Excellent

CATHY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been coming to West Jefferson for several years now and always enjoy staying at this Holiday Inn Express. Very convenient location and amenities are what we need. Always clean and breakfast is good with healthy options like yogurt and fruit. Coffee service area is very nice to have too !
Stayed 2 nights in Oct 2025

10/10 Excellent

Diane

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
having stayed may times, this stay was much better then the last, starting with the folks at the front desk
Stayed 1 night in Oct 2025

10/10 Excellent

Richard, Lutz

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot breakfast with healthy options
Stayed 7 nights in Sep 2025

10/10 Excellent

John

Stayed 1 night in Sep 2025

10/10 Excellent

Margaret, Dunedin

Liked: Cleanliness, amenities, property conditions & facilities
Clean room , easy excess to town
Stayed 2 nights in Sep 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Natasha, Wendell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms that friendly staff
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Stayed 1 night in Sep 2025

10/10 Excellent

rahn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in West Jefferson, NC for the weekend. The hotel had easy access and easy parking. Great place to stay! The staff was kind and helpful. The room was clean and spacious, most importantly the bed slept well.
Stayed 2 nights in Aug 2025

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Althought this is an older-style property it clearly has been kept up - everything was in perfect order and clean and bright.
Stayed 1 night in Aug 2025

10/10 Excellent

Nikki

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
When we arrived, the room was on second floor. They changed to top floor for us.
Stayed 1 night in Aug 2025