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Hotel Description

A luxury stay in Hayman Island awaits you at InterContinental Hayman Island Resort. You'll be within steps of Hayman Island Reef and within a short 5-minute stroll of Coral Sea. Highlights at this beachfront resort include 5 restaurants, 2 outdoor swimming pools, and a full-service spa.

You can enjoy LCD TVs with satellite channels, and all 166 rooms feature free WiFi, balconies or patios, and iPads. Dining in is an option with 24-hour room service, and minibars provide refreshments. Pillow menus invite a comfortable night's sleep, and you'll find nice touches like soaking tubs and rainfall showerheads. Separate bathtubs and showers, espresso makers, and free bottled water are also available.

A relaxing visit to Hayman Spa can include deep-tissue massages, hot stone massages, aromatherapy, and mani/pedis along with access to the sauna. The restaurant, Pacific, serves local cuisine and is open for breakfast and dinner. Bar 50 is the resort's own bar. Spend the day at the beach where you'll find sun loungers, and enjoy the 3 outdoor tennis courts and marina. Business travelers can take advantage of a conference center and a meeting room. Additionally, you'll find free WiFi in public areas, a 24-hour fitness center, and a coffee shop/café. Free buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of an airport shuttle.

Sights near this 5-star Hayman Island resort include Whitsunday Lookout and Cook Lookout.

Resort Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
AU$375* Per night/room 29 Jan. - 30 Jan.

Lagoon Ocean View King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Retreat King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

One Bedroom Pool Ocean View Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Lagoon View Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Lagoon Ocean View Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

InterContinental Hayman Island Resort ratings based on 5 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for InterContinental Hayman Island Resort

Couples (3) Family (2)
4 out of 5
We had a great time at Intercontinental Hayman Island, my only two criticisms on the entire trip would be the lack of customer service at the Bam Bam pool area. The wait staff are not near as attentive as they need to be. Second was when we left our transfers were delayed by 1hr they could have offered us a cold beverage or at least told us of the delay. Other than that a great resort and would most definitely come back.

Posted by on 5 Dec. 2019

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Comment from Hotel Management

18 Dec. 2019 by Arpad Romandy

Thank you for your review & for taking the time to provide feedback following your recent stay. I am truly sorry to hear of the lack of service you experienced at BamBam along with the miscommunication of the delayed transfers. Please know, I have met with my Director of Restaurants & Bars and Front Office Manager to discuss your comments in detail and have asked for them to ensure further service training is implemented within both of their departments to avoid this reoccurring in the future. Thank you again for your review and we look forward to seeing you again soon. Kind regards, Arpad Romandy General Manager

5 out of 5
Very expensive food, bev and activities given the cost of just staying at Hayman

Posted by on 3 Dec. 2019

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Comment from Hotel Management

18 Dec. 2019 by Arpad Romandy

Hi there, thank you for your review. I am truly sorry to hear the cost of the food, beverage & activities was not as you expected. Please know I have noted your comments to my Director of Restaurants & Bars and Guest Activities Manager for their review and consideration. Thank you again for your review and we look forward to seeing you again soon. Kind regards, Arpad Romandy General Manager

4 out of 5
Amazing location and hotel however the food and drinks expensive and very limited, not enough options on meals.

Posted by on 23 Nov. 2019

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Comment from Hotel Management

18 Dec. 2019 by Arpad Romandy

Thank you for your review. I am so pleased you enjoyed our newly refreshed resort, however I am sorry to hear you found the selection of food & beverage limited & more expensive than expected. Please know I have noted your comment to my Director of Restaurants & Bars for his review and consideration. Thank you again for your review and we look forward to seeing you again soon. Kind regards, Arpad Romandy General Manager

5 out of 5
Staff were very helpful and friendly. Resort is great

Posted by , from Mackay on 28 Oct. 2019

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Comment from Hotel Management

18 Dec. 2019 by Arpad Romandy

Thank you for your 5 out of 5 review Jackie! I am so pleased our staff made a great impact on your stay. We look forward to seeing you again soon. Kind regards, Arpad Romandy General Manager

5 out of 5
We had a truly wonderful few days at Hayman Island. The location is secluded, excellent for a quiet and relaxing break. The staff was the most friendly you could ever met! Lots of activities to keep us busy every day! Rooms are spacious and clean.

Posted by , from Sydney on 12 Jul. 2019

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Comment from Hotel Management

17 Dec. 2019 by Arpad Romandy

Hi Tiffany, thank you for your wonderful review. I am so pleased you enjoyed your stay with us & the fact you were able to partake in many of our activities is great to hear! We look forward to seeing you again soon. Kind regards, Arpad Romandy General Manager

About the InterContinental Hayman Island Resort

Location Hayman Island, Hayman Island, QLD 4801

Property Features

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At InterContinental Hayman Island Resort you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 5 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. Public spaces have free WiFi. This luxury resort also offers outdoor tennis courts, a 24-hour fitness center, and a garden. This 5-star Hayman Island resort is smoke free.

  • 166 guestrooms or units
  • 4 levels
  • 3 buildings
  • 5 dining venues
  • 2 bars by the pool
  • Buffet breakfast (free)
  • Bar or lounge
  • Coffee shop
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle
  • Parking:

Room Amenities

InterContinental Hayman Island Resort offers 166 air-conditioned accommodations, which are accessible via exterior corridors and feature iPads and minibars. Rooms open to balconies or patios. A pillow menu is available. LCD televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Private balcony or patio
  • Deep soaking tub
  • Minibar
  • iPad
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Movies for purchase
  • Espresso maker
  • Electric kettle
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 10:30 AM.

Pacific - This beachfront restaurant specializes in local cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Amici Trattoria - Overlooking the garden, this restaurant specializes in Italian cuisine and serves dinner only. Open daily.

BamBam - This poolside restaurant specializes in Pan-Asian cuisine and serves lunch only. Open daily.

Aqua - This restaurant specializes in seafood and serves lunch only. Guests can enjoy drinks at the bar. Open daily.

Bar 50 - Onsite bar. Guests can enjoy drinks at the bar. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Minimum age to access spa is 18
  • Massages

Hotel Policies

Check-in

  • Minimum check-in age is 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation.

Airport shuttle service is available on request from 9:00 AM to 5:00 PM. Fees may apply. Contact the property in advance to make arrangements.

Guests must contact this property at least 14 days in advance to arrange check-in and boat transfer. Please contact the office using the information on the reservation confirmation received after booking.

This property is accessible by boat transfer or sea plane only. There is no public airport on Hayman Island. Transfer service can be booked directly with the property for a fee. For more information, please contact the office using the information on the reservation confirmation received after booking.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation.

Airport shuttle service is offered on request from 9:00 AM to 5:00 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 150.0 per night.

Pets

  • No pets allowed, but service animals are welcome

Policies

This property charges a 2% surcharge on all credit card transactions. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

  • Only service animals are allowed
  • Debit cards not accepted
  • 24-hour check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 210 per person (one-way)
  • Airport shuttle fee per child: AUD 110 (one-way), (from 4 to 11 years old)
  • Rollaway bed fee: AUD 150.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • InterContinental Hayman Island
  • Intercontinental Hayman Island
  • InterContinental Hayman Island Resort Resort
  • InterContinental Hayman Island Resort Hayman Island
  • InterContinental Hayman
  • InterContinental Hayman Island Resort Resort Hayman Island

You should know

  • To get to the property, guests need to transfer by boat or helicopter. Transfers need to be confirmed by contacting the property at least 72 hours before travel at the number on the booking confirmation.
  • InterContinental Hayman Island Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.