2/10 Terrible
Peter
12 Apr 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place we ever stayed in.
Please do not believe all these exceptional reviews. We arrived at 6:15 to be told they did not have a queen room, which we booked. Secondly, the double that she planned to put us in wasn't even ready yet. Check-in was at 3pm. How can our room not be ready over 3 hours past check-in? We waited by our room and were very disturbed to see how disgusting the grounds were. There was garbage and debris everywhere. Our room was a non-smoking room, and yet somehow outside our door were cigarette butts. Also, the people that were hanging around outside of the otherrooms were, let's say, sketchy to put it nicely. After waiting for almost 20 minutes, the housekeeper finally was finished. Well, the room was a huge disappointment. The sheets had stains and holes. The floor was dirty even though it was wet from being mopped. If we could afford to eat the cost and go somewhere else, we definitely would have. THANK GOD it was only for 2 nights. If it was longer, I would have filed a complaint with Hotels.com about this motel and found a different place to stay. See photos attached for the condition of the room and compare them to the photos posted on the Hotels.com site. They are night and day. It rained the second night we were there and we actually had to walk through the dirty garbage thrown rocks because the walkway was flooded so badly that there was no possible way to walk through it, the water would have been over our ankles. We would never recommend this motel.
Peter
Stayed 2 nights in Apr 2025