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Best Western Plus New England Inn & Suites

2.5 star property
Hotel in Berlin with indoor pool and free breakfast

Photo gallery for Best Western Plus New England Inn & Suites

Lobby
Exterior
Suite, 1 King Bed, Non Smoking, Jetted Tub
Lobby
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is AU$129
includes taxes & fees
1 Mar - 2 Mar

Explore the area

View map
2253 Berlin Tpke, Berlin, CT, 06037
  • Place, Safari Golf
    ‪3 min walk‬
  • Place, Lamentation Mountain State Park
    ‪17 min walk‬
  • Place, Putter's Paradise Mini Golf
    ‪17 min walk‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.2 out of 10
Very good
(43 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Microwave

9.2 out of 10
Wonderful
(53 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen

Suite, 1 King Bed, Non Smoking, Kitchen

Suite, 1 King Bed, Non Smoking, Kitchen

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 4
  • 1 King Bed

1 King Bed, Non-Smoking, Microwave, Refrigerator, High Speed Internet Access

  • Sleeps 2

King Room With Mobility Accessible Bathtub-Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Jacuzzi, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 2

King Room With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave, Refrigerator, High Speed Internet Access

  • Sleeps 4

2 Queen Beds, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Sofabed, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker, Hairdryer

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Sofabed, Kitchen, High Speed Internet Access

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Jacuzzi, Sofabed, Fireplace, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4

About the area

Berlin

At Best Western Plus New England Inn & Suites you'll be 2 km (1.2 mi) from Silver Lake State Access Area and 4.6 km (2.9 mi) from Webster Square Shopping Center. Highlights at this hotel include a complimentary breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and concierge services. Added amenities include coffee/tea in a common area and laundry facilities. .Sights within a 10-minute drive of this Berlin hotel include Brickyard Shopping Center and Falcon Field.

What's nearby

  • Safari Golf - 3 min walk - 0.3 km
  • Lamentation Mountain State Park - 17 min walk - 1.5 km
  • Putter's Paradise Mini Golf - 17 min walk - 1.5 km
  • Checkered Flag Raceway - 2 min drive - 2.2 km
  • Silver Lake State Access Area - 2 min drive - 1.8 km

Getting around

  • Berlin Station - 6 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 34 min drive

Restaurants

  • ‪Dunkin' - ‬11 min walk
  • ‪Dunkin' - ‬4 min drive
  • ‪Dunkin' - ‬5 min drive
  • ‪Casa Mia at the Hawthorne - ‬7 min walk
  • ‪Uncle D's Diner - ‬4 min drive

About this property

Best Western Plus New England Inn & Suites

Hotel in Berlin with indoor pool and free breakfast
Best Western Plus New England Inn & Suites offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. Free breakfast is served daily. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Best Western Plus New England Inn & Suites. Free self parking is available.

This Berlin hotel is smoke free.

  • 1 building
  • 57 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Concierge
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
Best Western Plus New England Inn & Suites offers 57 accommodations with coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Berlin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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  • Pool
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  • Parking included
  • Free Wi-Fi
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The price is AU$117
includes taxes & fees
16 Feb - 17 Feb
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • High chair
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 2 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western New England
Best Western Plus New England
Best Western Plus New England Berlin
Best Western Plus New England Inn
Best Western Plus New England Inn Berlin
Best Western Plus New England Inn And Suites
Best Western Plus New England Hotel Berlin
Berlin Best Western
Plus England & Suites Berlin
Best Western Plus New England Inn Suites
Best Western Plus New England Inn & Suites Hotel
Best Western Plus New England Inn & Suites Berlin
Best Western Plus New England Inn & Suites Hotel Berlin

Frequently asked questions

Is parking available at Best Western Plus New England Inn & Suites?

Yep, Best Western Plus New England Inn & Suites has a free self car park.

How much does it cost to stay at Best Western Plus New England Inn & Suites?

As of 15 Feb 2026, prices found for a 1-night stay for 2 adults at Best Western Plus New England Inn & Suites on 1 Mar 2026 start from AU$128.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Plus New England Inn & Suites?

The closest beach to Best Western Plus New England Inn & Suites is Lake Beseck Beach (8.6 km).

Does Best Western Plus New England Inn & Suites have a pool?

Best Western Plus New England Inn & Suites has an indoor pool.

Is Best Western Plus New England Inn & Suites family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as highchairs and free infant beds in the guestrooms, it's no surprise that Best Western Plus New England Inn & Suites is a hit with families.

Does Best Western Plus New England Inn & Suites serve breakfast?

You bet, travelers adore the free buffet brekkie here! Offered weekdays between 6:00 AM and 9:00 AM and on weekends from 7:00 AM to 10:00 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Best Western Plus New England Inn & Suites?

No, Best Western Plus New England Inn & Suites does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Plus New England Inn & Suites?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Plus New England Inn & Suites?

No, only service animals are allowed.

Best Western Plus New England Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 535 out of 1001 reviews
Rating 8 - Good. 280 out of 1001 reviews
Rating 6 - Okay. 103 out of 1001 reviews
Rating 4 - Poor. 41 out of 1001 reviews
Rating 2 - Terrible. 42 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Cindy

Travelled with family, Business traveller
Good variety of breakfast items
Stayed 3 nights in Nov 2025

10/10 Excellent

Mariluz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Nov 2025

8/10 Good

Evangeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basically very comfortable & worth the price (but prices vary & at the high end I opt not to stay there). My family is in CT and I visit regularly. This is my first choice when I can get an affordable ($140-$200) price.
Stayed 1 night in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
great stay.
Stayed 1 night in Nov 2025

2/10 Terrible

tyrone

Disliked: Cleanliness, property conditions & facilities
Ac/heater had a terrible smell notified front desk and said all rooms were booked and tv did not work so horrible experience at best western would like a refund because of room conditions I asked management for refund and never received a call back about experience with stay or refund
Stayed 2 nights in Nov 2025

8/10 Good

Richard

Stayed 1 night in Oct 2025

8/10 Good

Jennifer

Stayed 1 night in Nov 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was super clean and comfortable.
Stayed 3 nights in Nov 2025

6/10 Okay

Sarah

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Philisha

Liked: Cleanliness, amenities, property conditions & facilities
The room was good, the staff was good and the overall a good experience
Stayed 1 night in Nov 2025

4/10 Poor

Sarah

Stayed 1 night in Oct 2025

8/10 Good

Tami

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean and quiet. Staff was great. Weekend prices are very high. Good value during the week.
Stayed 5 nights in Oct 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
arrived at 9:30 pm as a single woman and felt very safe
Stayed 1 night in Oct 2025

4/10 Poor

Kelsey

Travelled with family
Disliked: Staff & service
No one was there to check us in. Room was outdated and smelled.
Stayed 2 nights in Oct 2025

6/10 Okay

Selma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room temp was good.
Stayed 1 night in Oct 2025

8/10 Good

Spencer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good value. Nothing much to do in the area. Friendly staff
Stayed 2 nights in Oct 2025

6/10 Okay

Hui

Liked: Staff & service
Disliked: Property conditions & facilities
Breakfast is Ok. Check in Stuff is friendly. The facility of the hotel is not good. When upstairs customer took a late night shower, the room was rumbling like an aircraft was flying over.
Stayed 1 night in Oct 2025

10/10 Excellent

amy

Stayed 2 nights in Oct 2025

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool
Stayed 1 night in Oct 2025

8/10 Good

Sun Hee

Stayed 1 night in Oct 2025

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was very good in all areas. Special mention to the lady who keeps breakfast area stocked and clean - just a very nice person. Rooms are showing age although clean. Bed was quite comfortable although pillows could use improvement.
Stayed 5 nights in Oct 2025

10/10 Excellent

MaryKay

Stayed 1 night in Oct 2025

10/10 Excellent

Glynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb quick and. Smooth check in. Room was fresh and clean.
Stayed 1 night in Oct 2025

8/10 Good

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my time at the hotel. Peace, cleanliness and quiet were my favorites. Breakfast options were decent. Overall, there is nothing about the establishment I didn’t like.
Stayed 1 night in Oct 2025

8/10 Good

Irena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025