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Hilton Addis Ababa

4.5 star property
Luxury hotel with 3 restaurants and full-service spa

Photo gallery for Hilton Addis Ababa

Experience the stylish lobby, featuring a contemporary reception desk, comfortable seating area, and elegant decor.
Guests can enjoy a vibrant atmosphere in this welcoming space, surrounded by decorative vases, potted plants, and a beautiful mural.
Enjoy a panoramic city view from the comfort of this stylish room, featuring a seating area with sofa and chairs, a flat-screen TV, and a large window with curtains.
Traditional decor surrounds a central table, illuminated by hanging lights.
Stunning hotel building with spacious balconies and beautifully landscaped gardens.

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Air conditioning
  • Spa
  • Gym
The current price is AU$235
includes taxes & fees
8 Aug - 9 Aug

Explore the area

Map
Corner Of Menelik II Avenue, Addis Ababa, 1164
  • Meskel Square
    ‪15 min walk‬
  • Addis Ababa Stadium
    ‪18 min walk‬
  • African Union Headquarters
    ‪4 min drive‬
  • Addis Ababa (ADD-Bole Intl.)
    ‪8 min drive‬

Room options

View all photos for Suite, 1 King Bed (Ambassador)

Minibar, in-room safe, desk, blackout curtains

Suite, 1 King Bed (Ambassador)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
  • 146 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
  • 144 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Duplex)

Suite, 1 King Bed (Duplex)

Suite, 1 King Bed (Duplex)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Executive Room, 1 King Bed

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area

Presidential Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
Full-sized fridge/freezer
  • 300 sq m
  • Park view
  • Sleeps 6
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms, Connecting Rooms

Minibar, in-room safe, desk, blackout curtains

Family Room, 2 Bedrooms, Connecting Rooms

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 66 sq m
  • Park view
  • Sleeps 6
  • 2 King Beds

View all photos for Room, 1 King Bed (Main Building)

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed (Main Building)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
  • 83 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds (Main Building)

Minibar, in-room safe, desk, blackout curtains

Room, 2 Single Beds (Main Building)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Executive Room, 2 Single Beds

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 33 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed (Garden Wing)

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed (Garden Wing)

7.6 out of 10
Good
(5 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds (Garden Wing)

Minibar, in-room safe, desk, blackout curtains

Room, 2 Single Beds (Garden Wing)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds (Main Building)

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds (Main Building)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
  • 33 sq m
  • Park view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed (Main Building)

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed (Main Building)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
  • 33 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Executive Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 33 sq m
  • Park view
  • Sleeps 6
  • 1 King Bed

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Sheraton Addis, a Luxury Collection Hotel, Addis Ababa

Kirkos
  • Pool
  • Spa
  • Free airport shuttle
  • Kids pool
4.5 out of 5, Wonderful, 202 reviews
The price is AU$460
includes taxes & fees
18 July - 19 July
Sheraton Addis, a Luxury Collection Hotel, Addis Ababa

About the area

Addis Ababa

A luxury stay in Addis Ababa awaits you at Hilton Addis Ababa. Within just a 10-minute stroll, you'll find Unity Park and Africa Hall. Highlights at this family-friendly hotel include 3 restaurants, 2 poolside bars and a full-service spa. .A day of pampering can include massages, body wraps and mani/pedis. With 3 lounge bars to choose from, you can enjoy a drink at the hotel. Enjoy the 4 outdoor tennis courts, outdoor swimming pool and gym plus access to mini golf. A meeting room, a conference centre, and a business centre are among the business amenities offered. Plus you'll find a hot tub, a sauna and Wi-Fi in public areas. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 15-minute walk of this Kirkos hotel include Friendship Park and ECA Conference Center.

What's nearby

  • Meskel Square - 15 min walk - 1.3 km
  • Addis Ababa Stadium - 18 min walk - 1.6 km
  • Holy Trinity Cathedral - 19 min walk - 1.7 km
  • African Union Headquarters - 4 min drive - 4.1 km
  • Edna Mall - 4 min drive - 4.3 km

Getting around

  • Addis Ababa (ADD-Bole Intl.) - 23 min drive

Restaurants

  • ‪The Kitchen - ‬14 min walk
  • ‪Union Cocktail Bar - ‬17 min walk
  • ‪Lobby Bar - ‬1 min walk
  • ‪Intercontinental Hotel - Rooftop Pool & Bar - ‬12 min walk
  • ‪Fendika Azmari Bet - ‬11 min walk

About this property

Hilton Addis Ababa

Luxury hotel with 3 restaurants and full-service spa
Hilton Addis Ababa offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 3 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. Public spaces have WiFi and wired Internet for a fee.

A business centre and a meeting room are available. A children's pool, a health club, and a hot tub are also featured at the luxury Hilton Addis Ababa. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4.5-star Addis Ababa hotel is smoke free.

  • 372 guestrooms or units
  • 10 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • 2 coffee shops
  • Built in 1969
  • Deli
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
Hilton Addis Ababa offers 372 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. This accommodation offers separate sitting areas. 42-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Addis Ababa hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include facials, body wraps, body scrubs and body treatments.

Languages

English, French, German

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Ethiopian Skylight Hotel

  • Pool
  • Spa
  • Free airport shuttle
  • Pet-friendly
4.3 out of 5, Excellent, 369 reviews
The price is AU$220
includes taxes & fees
3 Aug - 4 Aug
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Property amenities

Internet

  • Available in all rooms: WiFi (ETB 15 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (ETB 14 per 24-hour period); wired internet (surcharge)

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ETB 950 to 1,500 for adults and ETB 475 to 750 for children
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 3 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Things to do

  • 4 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Mini golf
  • Outdoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • Stereo
  • TV in common areas
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 10 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1969
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ETB 950 to 1500 for adults and ETB 475 to 750 for children
  • Fee for in-room wireless Internet: ETB 15 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: ETB 15 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: ETB 14 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: ETB 5 per 24-hour period (rates may vary)
  • Airport shuttle fee: ETB 820 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Property is also known as

Addis Ababa Hilton
Hilton Addis Ababa
Hilton Hotel Addis Ababa
Hilton Addis Ababa Hotel Addis Ababa
Hilton International Addis Ababa
Hilton Addis Ababa Hotel
Hilton Addis Ababa Hotel
Hilton Addis Ababa Addis Ababa
Hilton Addis Ababa Hotel Addis Ababa

Frequently asked questions

What is the cancellation policy at Hilton Addis Ababa?

Hilton Addis Ababa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Addis Ababa?

As of 12 July 2025, prices found for a 1-night stay for 2 adults at Hilton Addis Ababa on 8 Aug 2025 start from AU$234.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Addis Ababa?

Yep, Hilton Addis Ababa has a free self car park.

Is there a spa on site at Hilton Addis Ababa?

Yep, there is an onsite spa at Hilton Addis Ababa. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Hilton Addis Ababa have a pool?

Hilton Addis Ababa has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a drink from one of the bars.

What luxury perks are available at Hilton Addis Ababa?

Hilton Addis Ababa features 2 poolside bars, a full-service spa and a health club.

What makes Hilton Addis Ababa a romantic place to stay?

1 hot tub and 24-hour room service, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Hilton Addis Ababa.

Is Hilton Addis Ababa family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Hilton Addis Ababa is a hit with families.

Does Hilton Addis Ababa serve breakfast?

Sure does, buffet breakfast is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Hilton Addis Ababa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hilton Addis Ababa?

Relax with a coldie at the 2 poolside bars or 3 lounge bars, and grab a meal at the onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hilton Addis Ababa?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Hilton Addis Ababa?

No, pets are not allowed.

Hilton Addis Ababa Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 97 out of 383 reviews
Rating 8 - Good. 131 out of 383 reviews
Rating 6 - Okay. 82 out of 383 reviews
Rating 4 - Poor. 43 out of 383 reviews
Rating 2 - Terrible. 30 out of 383 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan, Milo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great hotel, underrated, very classy.
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Nice old hotel... However for the price specially in Addis you expect the hot water should run without interruptions.
Stayed 12 nights in Jan 2025

10/10 Excellent

Belayneh, Arlington

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Hotwater went out a couple of times. Bedroom furniture is old and in disrepair. The staff is very friendly and helpfull.
Stayed 3 nights in Dec 2024

10/10 Excellent

Behailu, BURTONSVILLE

Stayed 1 night in Dec 2024

2/10 Terrible

Riack

Stayed 2 nights in Nov 2024

2/10 Terrible

John

Disliked: Staff & service, property conditions & facilities
Arrived to find the room that we had reserved wasn't ready or had been given to someone else it wasn't clear. We were told our new room would have a view of the pool - it did not we looked onto a building site. Then our door wouldn't open and it took 90 minutes to fix. We were given a bowl of fruit and a bottle of Ethiopian wine as an apology.
Stayed 2 nights in Dec 2024

6/10 Okay

Kojo

Travelled with partner
Disliked: Property conditions & facilities
The grounds are beautiful but i didn't like the fact that the rooms are old and dated and the bathrooms were just nasty. I had to upgrade to the duplex and even that had problems
Stayed 5 nights in Nov 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 14 nights in Oct 2024

8/10 Good

Hohit Seyoum

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During our recent stay at the Hilton, we had an exceptional experience. The hotel's service, amenities, and overall atmosphere truly reflected the prestigious reputation that comes with its name. We were happy with every aspect of our stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Vivek

Stayed 3 nights in Jul 2024

10/10 Excellent

Nathaniel

Stayed 2 nights in Jun 2024

8/10 Good

Marki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in May 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Always an excellent stay at this hotel. Staff are always so helpful and efficient, rooms are clean and nice and always vegan options on all menus.
Stayed 3 nights in May 2024

6/10 Okay

Hoon

Business traveller
Liked: Room comfort
Stayed 3 nights in Apr 2024

8/10 Good

Samuel H

Liked: Staff & service, amenities
The staff was incredible! They were super nice, attentive, and knowledgeable. The bedding, towels, and hotel location were also excellent. There are many amenities, but they were a bit dated and could be cleaner. Would highly recommend avoiding the food at the hotel.
Stayed 2 nights in Apr 2024

10/10 Excellent

Harold Patten

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

2/10 Terrible

Taroh

Disliked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Ahmed

Stayed 3 nights in Dec 2023

4/10 Poor

Noboru, Long Island City

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I reported getting ill after eating at the restaurant and the Front Desk almost made fun of it. I felt very offended by their poor attitude.
Stayed 3 nights in Aug 2023

4/10 Poor

Noboru, Long Island City

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Food options are severely limited and executed poorly. From room service to the pool restaurant, or the buffet, the food quality is low and the hygiene very questionable.
Stayed 1 night in Aug 2023

4/10 Poor

Noboru, Long Island City

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hygiene levels at the restaurants are poor. I got severally ill after eating at their buffet restaurant. I reported it to management but they totally ignored me.
Stayed 2 nights in Aug 2023

4/10 Poor

Noboru, Long Island City

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not kept well and it is rather dirty. The hygiene levels at the two restaurants is simply not good. Food choices are extremely limited and poorly executed.
Stayed 1 night in Aug 2023

2/10 Terrible

Noboru, Long Island City

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
After staying at this hotel for eight weeks uninterruptedly, on check out day, the front office summons me to vacate the room at 12 noon. They did not even have the minimum courtesy to let me and my daughter check out at 2pm. I am flabbergasted my their lack of hospitality and rudeness. I do not recommend. Beware.
Stayed 2 nights in Aug 2023

6/10 Okay

Manuel

Business traveller
Disliked: Property conditions & facilities
The rooms need renovation. Bring them to today’s standard. Poor choices for dinning
Stayed 7 nights in Jun 2023