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Crowne Plaza Harbin Songbei by IHG

4.5 star property
Luxury hotel connected to a shopping centre in Harbin with free parking

Photo gallery for Crowne Plaza Harbin Songbei by IHG

Indoor pool
Exterior
Exterior
Daily buffet breakfast (CNY 158 per person)
Suite, 1 Bedroom, Smoking

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$137
includes taxes & fees
23 Feb - 24 Feb

Explore the area

View map
No. 233 Feng Yuan Street, Song Bei District, Harbin, 150028
  • Place, Harbin Ice and Snow World
    ‪8 min drive‬
  • Place, Siberian Tiger Park
    ‪9 min drive‬
  • Place, Harbin Polarland
    ‪10 min drive‬
  • Airport, Harbin (HRB-Taiping Intl.)
    ‪29 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Smoking

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 1 King Bed, Smoking

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
Separate bath and shower
Bathrobes
Deep-soaking bath
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Smoking

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
Separate bath and shower
Bathrobes
Deep-soaking bath
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Smoking

Suite, 1 Bedroom, Smoking

Suite, 1 Bedroom, Smoking

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
Separate bath and shower
Bathrobes
Deep-soaking bath
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Smoking

1 bedroom, premium bedding, in-room safe, desk

Executive Room, 1 King Bed, Smoking

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
Separate bath and shower
Bathrobes
Deep-soaking bath
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
Separate bath and shower
Bathrobes
Deep-soaking bath
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 2 Single Beds

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 2 Single Beds

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
Separate bath and shower
Bathrobes
Deep-soaking bath
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 2 Single Beds, Smoking

1 bedroom, premium bedding, in-room safe, desk

Executive Room, 2 Single Beds, Smoking

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
Separate bath and shower
Bathrobes
Deep-soaking bath
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds, Smoking

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 2 Single Beds, Smoking

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
Separate bath and shower
Bathrobes
Deep-soaking bath
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Single Beds, Smoking

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
Separate bath and shower
Bathrobes
Deep-soaking bath
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds, Club lounge access

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 2 Single Beds, Club lounge access

Highlights

Air conditioning
Flat-screen TV
Pillow menu
Separate bedroom
Premium bedding
Separate bath and shower
Bathrobes
Deep-soaking bath
  • Sleeps 2
  • 2 Single Beds

About the area

Harbin

At Crowne Plaza Harbin Songbei by IHG, you'll be connected to a shopping centre and 8.5 km (5.3 mi) from Harbin Ice and Snow World. Highlights at this luxury hotel include a restaurant, an indoor swimming pool and free self-parking. .The hotel's own lounge bar is a nice place to enjoy a drink. Business travelers can take advantage of meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas and a gym. Buffet breakfast is available on weekdays between 6:30 AM and 10 AM and on weekends between 6:30 AM and 10:30 AM. .Places within a 15-minute drive of this 4.5-property class Song Bei hotel include Harbin Polarland and Heilongjiang Science and Technology Museum.

What's nearby

  • Harbin Ice and Snow World - 8 min drive - 9.0 km
  • Siberian Tiger Park - 9 min drive - 9.2 km
  • Harbin Normal University - 9 min drive - 12.7 km
  • Heilongjiang Science and Technology Museum - 10 min drive - 10.9 km
  • Harbin Polarland - 10 min drive - 11.2 km

Getting around

  • Harbin West Railway Station - 26 min drive
  • Harbin (HRB-Taiping Intl.) - 37 min drive

Restaurants

  • ‪McDonald's 麦当劳 - ‬12 min drive
  • ‪柴火铁锅炖 - ‬3 min drive
  • ‪KFC 肯徳基 - ‬13 min walk
  • ‪Starbucks 星巴克 - ‬3 min drive
  • ‪One Meter Chicken - ‬4 min drive

About this property

Crowne Plaza Harbin Songbei by IHG

Luxury hotel connected to a shopping centre in Harbin with free parking
Crowne Plaza Harbin Songbei by IHG offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. The luxury Crowne Plaza Harbin Songbei by IHG also features a vending machine, express check-in, and room service (during limited hours). Self parking is free.

This 4.5-star Harbin hotel is smoke free.

  • 415 guestrooms or units
  • Conference rooms
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Front desk safe
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza Harbin Songbei by IHG offers 415 air-conditioned accommodations with a safe and free newspapers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes and slippers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Similar properties

Front of property
Sofitel Harbin
  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
4.2 out of 5, Very good, 125 reviews
The price is AU$118
includes taxes & fees
28 Feb - 1 Mar
Sofitel Harbin

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 158 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 158 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Crowne Plaza Harbin Songbei Hotel
Crowne Plaza Harbin Songbei
Crowne Plaza Harbin Songbei
Crowne Plaza Harbin Songbei by IHG Hotel
Crowne Plaza Harbin Songbei an IHG Hotel
Crowne Plaza Harbin Songbei by IHG Harbin
Crowne Plaza Harbin Songbei by IHG Hotel Harbin

Frequently asked questions

What is the cancellation policy at Crowne Plaza Harbin Songbei by IHG?

Crowne Plaza Harbin Songbei by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Harbin Songbei by IHG?

As of 28 Jan 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Harbin Songbei by IHG on 23 Feb 2026 start from AU$137.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Harbin Songbei by IHG?

Yep, Crowne Plaza Harbin Songbei by IHG has a free self car park.

Does Crowne Plaza Harbin Songbei by IHG have a pool?

Crowne Plaza Harbin Songbei by IHG has an indoor pool.

What makes Crowne Plaza Harbin Songbei by IHG a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Crowne Plaza Harbin Songbei by IHG.

Are there hot tubs in the rooms at Crowne Plaza Harbin Songbei by IHG?

No, but there are deep-soaking baths in the guestrooms.

Does Crowne Plaza Harbin Songbei by IHG serve breakfast?

You bet, buffet brekkie is served weekdays between 6:30 AM and 10 AM and on weekends from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Crowne Plaza Harbin Songbei by IHG?

No, Crowne Plaza Harbin Songbei by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Harbin Songbei by IHG?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Crowne Plaza Harbin Songbei by IHG?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Harbin Songbei by IHG?

No, pets are not allowed.

Crowne Plaza Harbin Songbei by IHG Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 10 out of 35 reviews
Rating 8 - Good. 11 out of 35 reviews
Rating 6 - Okay. 6 out of 35 reviews
Rating 4 - Poor. 2 out of 35 reviews
Rating 2 - Terrible. 6 out of 35 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

mohamed

Travelled with family
Disliked: Amenities, property conditions & facilities
Room was very basic condition. it was very smelly and damp smell when walked inside the room very poorly maintained. Housekeeping try their best . lot of maintenance needs to be done.
Stayed 4 nights in Dec 2025

4/10 Poor

sha

Stayed 3 nights in Jun 2025

10/10 Excellent

Enli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good value, good service, have good amenities. I like the pool and gym.
Stayed 4 nights in Mar 2025

4/10 Poor

Sam

Stayed 2 nights in Jan 2025

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

2/10 Terrible

Yiming

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room is not clean at all. Water tap is broken. It is not worth the price
Stayed 3 nights in Sep 2023

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location on Map is Misleading!

The Hotels.com map showed this hotel on Songbei Blvd just north across the river from the Snow and Ice Festival. This is false. The hotel is several kilometers to the northwest of that location and not at all convenient to the festival grounds. Otherwise, the hotel facility is good, and the staff was responsive to my requests (even with my limited Mandarin).
Stayed 2 nights in Dec 2022

8/10 Good

Damon Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel at Harbin

Very nice and comfy hotel, and helpful for my desk staff.
Stayed 1 night in Jul 2021

8/10 Good

Yen Lyn

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel but service can be improved

Service is quite slow because they were short staffed. But considering the peak festive season they should have planned for more as the hotel was fully booked. Ordered for extra blankets and pillows but didn’t come though we waited till mid night. So we had to ask them to make sure they deliver it the next day as the room was quite cold though we have adjusted it to the max. In room dining was slow as well and had missing and wrong items brought. We had to tell them that there were missing items from the set and was eventually reluctantly topped up.
Stayed 4 nights in Dec 2019

8/10 Good

Lee Woei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relatively fine but need to improve catering staff

Everything is pretty Ok except some of the rooms tend to be lingering cigarette smells even though I had requested smoke free rooms.
Stayed 2 nights in Dec 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very nice and helpful staff.
Stayed 1 night in Feb 2019

10/10 Excellent

J S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ENtirely Satisfactory Stay

Despite poor reviews by others we found the hotel to be entirely satisfactory in all respects. We had a suite on the 22nd floor which was very comfortable. The service in the Club Lounge was excellent and the dinner and breakfast buffets were pretty good. Main drawback is that the hotel is some distance from the main attractions of Harbin but taxis are cheap and readily available.
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Minibar locked , basic amenitiesx not up to 5 star IHG standards
Stayed 5 nights in Jan 2019

10/10 Excellent

SHIRLEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crowne Plaza Harbin

overall really good, although i dont get why they dont have creamy in the room and expected me to pay for milk. I wanted to make some tea and coffee in the room but ended up not having any.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT GREAT
Stayed 2 nights in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Choose a neighboring hotel.

Air conditioning broken in the hotel for the duration of my stay. Staff lied about it for the whole time until admitting it was broken in the whole hotel on my last night. Gym equipment limited, and in poor condition considering the age of the hotel. Sauna doesn't work and whole change room smells like fermented urine. Breakfast poorly cooked and left me feeling sick all day. There are 10 other hotels in this neighbourhood and I cant imagine any being worse. I wont be returning and others should think twice about staying at this property. Oh ya, staff also refused to honour my IHG Ambassador status as they said they were not associated with the chain. What kind of Crowne Plaza is this??
Stayed 3 nights in Sep 2018

2/10 Terrible

Christopher

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Hot and no air conditioning

Check-in was easy. The several of the front desk staff were fluent in English. The room was nicely appointed. The bed was comfortable. However, the air conditioning was not working. The room was 25C when I arrived and within an hour, it had risen to 27C. I complained about it twice and after an hour, a technician came and poked the vent with a screw driver. He gave me a big smile and thumbs up, then left. After an hour, the temperature was still at 27. I complained a third time before I went out for dinner. When I returned late, I found that nothing had been done. I waited until morning and complained once more. The front desk staff tried changing rooms (finally), but the air conditioning in the new room also did not work. A technician came to the room and explained that it was set between 22 and 24C. So, according to him, everything was working fine, and he refused to do anything. This was odd since my first room was at 27 and this second room was at 25. At this point, I asked for my reservation to be cancelled and my money to be returned. The services that I had paid for were not being provided. Another guest spoke to me and said that the air conditioning in this hotel is very poor.
Stayed 4 nights in Aug 2018

8/10 Good

Sam, NC

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel only has two twin bed or one king back there is no topper and twin bed for family it was not convenience
Stayed 5 nights in May 2018

8/10 Good

Jonny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, with great staff!

On a whole the hotel was great, with very helpful staff. We only had one issue in that we were unable to change the air conditioning in the room, which meant that it was very hot throughout the night!
Stayed 2 nights in Jan 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Front Desk Service Leaves Much to Be Desired

Check in service was horrible. The Front Desk staff could not be bothered to check-in guests and claimed she was busy with other paperwork when there was clearly a queue building up behind the front desk. (Behind me were 2 to 3 others). I waited for at least 20 minutes after a 6 hour long flight before I was attended to. Apart from that the hotel was new and in good condition. Stayed there one night in the last week of December 2017. A service robot brought the additional amenities and water when I called for some, which was pretty cool. If check-in can be done by the service robot, I am sure the service would improve dramatically. The location was somehow close to Harbin Ice and Snow world but still you would need to be take a car (about 20 mins drive). It is about 400 meters away from Wanda indoor ski slope and Wanda mall but it is not connected so you would need to walk outdoors which in winter can be pretty cold and windy (minus 20 degrees in the night without windchill) Rooms were well appointed, shower was as your would expect from a 5 star hotel. Downsides: The heating was far too hot. It was 27 degrees in the room and the temperature could not be adjusted. The soundproof was terrible and you can hear a couple fighting next door or out in the corridor.
Stayed 1 night in Dec 2017

10/10 Excellent

Ki ho

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店附近叫车不方便
Stayed 2 nights in Dec 2024

8/10 Good

RYOTA

Liked: Cleanliness, staff & service, property conditions & facilities
主要エリアからは離れますが、清潔で良かったです
Stayed 3 nights in Oct 2024

10/10 Excellent

YUWEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Lei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良かったです
Stayed 3 nights in Jun 2024

2/10 Terrible

noboru

Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2023