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Oakwood Residence Hangzhou

4.5 star property
Luxury aparthotel connected to a shopping centre in Hangzhou with free parking

Choose dates to view prices

Photo gallery for Oakwood Residence Hangzhou

Two Bedroom Executive | Living area
Indoor pool
Down duvets, pillow-top beds, in-room safe, desk
Studio Executive (Twin Beds) | View from room
Fridge, microwave, stovetop, coffee/tea maker
Reviews
8.8

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • KitchenKitchenKitchen
  • Breakfast availableBreakfast availableBreakfast available
  • WasherWasherWasher
  • DryerDryerDryer

Explore the area

Map
No 28 Jiaogong Road, Hangzhou, Zhejiang, 310012
  • Popular LocationZhejiang University Yuquan Campus20 min walk
  • Popular LocationWest Lake5 min drive
  • Popular LocationLingyin Temple7 min drive
  • AirportHangzhou (HGH-Xiaoshan Intl.)42 min drive

Room options

View all photos for Two Bedroom Executive

Two Bedroom Executive | Living area

Two Bedroom Executive

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
HDTV
Washer/dryer
Pillow menu
  • 110 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for One Bedroom Executive

One Bedroom Executive | Living room

One Bedroom Executive

Highlights

Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
HDTV
Washer/dryer
Pillow menu
  • 67 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Executive (Twin Beds)

Down duvets, pillow-top beds, in-room safe, desk

Studio Executive (Twin Beds)

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
HDTV
Washer/dryer
Pillow menu
Renovated in 2023
  • 50 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio Deluxe

Down duvets, pillow-top beds, in-room safe, desk

Studio Deluxe

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
HDTV
Washer/dryer
Pillow menu
Renovated in 2023
  • 45 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Executive

Down duvets, pillow-top beds, in-room safe, desk

Studio Executive

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Fridge
HDTV
Washer/dryer
Pillow menu
Renovated in 2023
  • 50 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Executive Twin Room (2 beds)

Down duvets, pillow-top beds, in-room safe, desk

One Bedroom Executive Twin Room (2 beds)

  • Sleeps 2
  • 2 Single Beds

View all photos for Studio Executive Twin Room (2 beds)

Down duvets, pillow-top beds, in-room safe, desk

Studio Executive Twin Room (2 beds)

  • Sleeps 2
  • 2 Single Beds

View all photos for Two Bedroom Executive Suite

Down duvets, pillow-top beds, in-room safe, desk

Two Bedroom Executive Suite

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Studio Executive King Room

Down duvets, pillow-top beds, in-room safe, desk

Studio Executive King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Deluxe

Down duvets, pillow-top beds, in-room safe, desk

Studio Deluxe

  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Executive King Room

Down duvets, pillow-top beds, in-room safe, desk

One Bedroom Executive King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Suite With Terrace

47-inch LCD TV with digital channels, TV

Suite With Terrace

  • Sleeps 2
  • 1 King Bed

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About the area

Hangzhou

Oakwood Residence Hangzhou places you in the heart of Hangzhou, connected to a shopping centre and 1.6 km (1 mi) from Zhejiang University Yuquan Campus. Highlights at this luxury aparthotel include a restaurant, an indoor swimming pool and in-room kitchens. .You can enjoy an LCD TV with digital channels, and each apartment features a washer/dryer, free WiFi and free wired Internet. A kitchen comes equipped with a fridge, a microwave and a stovetop, and room service is also available. Nice touches to enhance your stay include dressing gowns and slippers, while a pillowtop bed and a pillow menu invite a good night's rest. A coffee/tea maker, a rice cooker and a down duvet are also available. .The restaurant, Oakleaf, serves international cuisine and is open for lunch and dinner. The aparthotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and sauna as well as access to aerobics classes. A meeting room and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is available. There's also the convenience of free self parking. .With a stay at this 4.5-property class Xihu aparthotel, you'll be 3.5 km (2.2 mi) from Hangzhou Tower Shopping Mall and 3.8 km (2.3 mi) from Wulin Square.
View more Aparthotels in HangzhouOpens in a new window

What's nearby

  • Zhejiang University Yuquan Campus - 20 min walk
  • Hangzhou Tower Shopping Mall - 4 min drive
  • Wulin Square - 4 min drive
  • West Lake - 5 min drive
  • Lingyin Temple - 7 min drive

Getting around

  • East Railway Station (East Square) Station - 10 min drive
  • Wensan Road Station - 11 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 43 min drive

Restaurants

  • 米谷寿司饭团 - 1 min walk
  • 卜家风情餐厅 - 1 min walk
  • 人民检察院反贪污贿赂局 - 1 min walk
  • 杭州名茶总汇休闲茶吧 - 1 min walk
  • 青青花艺 - 1 min walk

About this property

Entire place

Oakwood Residence Hangzhou

Luxury aparthotel connected to a shopping centre in Hangzhou with free parking
Oakwood Residence Hangzhou offers its guests an indoor pool, a sauna, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business centre and a meeting room are available. The luxury Oakwood Residence Hangzhou also features multilingual staff, concierge services, and complimentary newspapers in the lobby. Limited free parking is available on a first-come, first-served basis. A complete renovation of Oakwood Residence Hangzhou was completed in January 2023.

This 4.5-star Hangzhou aparthotel is smoke free.

  • 1 building
  • 155 guestrooms or units
  • 19 levels
  • Built in 2011
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Oakwood Residence Hangzhou offers 155 air-conditioned accommodations with washers/dryers and laptop-compatible safes. Pillowtop beds feature down duvets. A pillow menu is available. 47-inch LCD televisions come with digital channels. Accommodation at this 4.5-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

This Hangzhou aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in January 2023.

Languages

Chinese (Mandarin), English, German, Japanese

Property amenities

Pool/Spa

  • Indoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self-parking on site
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Family friendly

  • Free cot

Restaurants on site

  • Oakleaf

Kitchen

  • Fridge
  • Stovetop
  • Microwave
  • Coffee/tea maker
  • Toaster
  • Rice cooker
  • Cookware/dishes/utensils
  • Electric kettle

Dining

  • Daily buffet breakfast available for a fee: CNY 124 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Limited room service

Bedrooms

  • Down duvet
  • Pillow menu
  • Bed sheets provided
  • Pillow-top mattress
  • Rollaway/extra beds: CNY 250.0 per night

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 47-inch LCD TV with cable/satellite service

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry service

Work spaces

  • 1 meeting room
  • Business centre
  • Desk

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • CNY 500 per pet per stay
  • 1 total (up to 22 lb per pet)
  • Welcoming cats and dogs only
  • One-time cleaning fee: CNY 500

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Laptop-compatible safe
  • Free newspapers (reception)
  • Free local calls

Location highlights

  • Connected to a shopping centre
  • In the business district
  • In the city centre
  • In a regional park

Things to do

  • Fitness classes on site
  • Gym on site

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 155 rooms
  • 19 floors
  • 1 building
  • Built in 2011

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from May 13 2024 to May 17 2024 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CNY 500 per pet, per stay, plus a one-time cleaning fee of CNY 500
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 250.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 2000 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 124 per person
  • Pet fee: CNY 500 per pet, per stay plus a one-off CNY 500 cleaning fee
  • Rollaway bed fee: CNY 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation. The property is professionally cleaned.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hangzhou Oakwood
Oakwood Hangzhou
Oakwood Residence Aparthotel
Oakwood Residence Aparthotel Hangzhou
Oakwood Residence Hangzhou
Oakwood Residence Hangzhou Hotel Hangzhou
Oakwood Residence Hotel Hangzhou
Oakwood Residence Hangzhou Aparthotel
Oakwood Residence Hotel Hangzhou
Oakwood Hangzhou Hangzhou
Oakwood Residence Hangzhou Hangzhou
Oakwood Residence Hangzhou Aparthotel
Oakwood Residence Hangzhou Aparthotel Hangzhou

Frequently asked questions

What is the cancellation policy at Oakwood Residence Hangzhou?

Oakwood Residence Hangzhou offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Oakwood Residence Hangzhou?

As of 16 May 2024, prices found for a 1-night stay for 2 adults at Oakwood Residence Hangzhou on 24 May 2024 start from AU$134.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Oakwood Residence Hangzhou?

Yep, Oakwood Residence Hangzhou has a free self car park. Onsite parking is limited.

Does Oakwood Residence Hangzhou have a pool?

Oakwood Residence Hangzhou has an indoor pool. The swimming pool will be unavailable from May 13 2024 to May 17 2024 (dates subject to change).

What makes Oakwood Residence Hangzhou a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Oakwood Residence Hangzhou.

Is Oakwood Residence Hangzhou family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Oakwood Residence Hangzhou is a hit with families.

Does Oakwood Residence Hangzhou serve breakfast?

You bet, buffet brekkie is served daily.

Is there a free airport shuttle available at Oakwood Residence Hangzhou?

No, Oakwood Residence Hangzhou does not offer an airport shuttle service.

Is there a bar or restaurant at Oakwood Residence Hangzhou?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Oakwood Residence Hangzhou?

Check-in begins at 2:00 PM. Check-out time is noon.

Oakwood Residence Hangzhou Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 153 out of 286 reviews" "
Rating 8 - Good. 95 out of 286 reviews" "
Rating 6 - Okay. 23 out of 286 reviews" "
Rating 4 - Poor. 13 out of 286 reviews" "
Rating 2 - Terrible. 2 out of 286 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Qihan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed in a 2 bedroom apartment on a high floor. Well kept property, everything looks new and clean. Staff were attentive and polite. Downsides : Dryer was faulty but detergent was provided for washer. No laundry basket. Would be helpful if there is a towel rack in the spacious bathroom, the clothes hook behind the toilet door is too high for an average height female. Pillows were too flat and bed too firm. Other than that, would love to return to stay
Stayed 2 nights in Dec 2023

10/10 Excellent

Chuan

Stayed 2 nights in Nov 2023

10/10 Excellent

Maura

Liked: Cleanliness, amenities, property conditions & facilities
We have stayed here numerous times and it is our home base in Hangzhou.
Stayed 16 nights in Jun 2023

10/10 Excellent

baozhen

Stayed 2 nights in Jan 2023

10/10 Excellent

Derrick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the Oakwood in Hangzhou. I rate it 5 of 5. I stay here on each of 10 visits. Great location, scores of restaurant in the Oakwood complex. 24 hour Family Mart. 24 hour fitness center. And the greatest king size bed that knocks you out. Many rooms are like big apartments. A nice reasonable restaurant in the hotel.
Stayed 9 nights in Nov 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
what a reasonable price it was, such an excellent facility and location. It was an unbelievably comfortable trip.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019