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Aparthotel

Oakwood Residence Hangzhou

4.5 star property

Photo gallery for Oakwood Residence Hangzhou

Exterior
Indoor pool
47-inch LCD TV with digital channels, TV
Down duvets, pillow-top beds, in-room safe, desk
Two Bedroom Executive | Living area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Pet-friendly
  • Parking included
The current price is AU$149
includes taxes & fees
2 July - 3 July

Explore the area

View map
No 28 Jiaogong Road, Hangzhou, Zhejiang, 310012
  • Place, Yellow Dragon Sports Center
    ‪8 min walk‬
  • Place, Zhejiang University Yuquan Campus
    ‪15 min walk‬
  • Place, Huanglong Stadium
    ‪17 min walk‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪31 min drive‬

Room options

View all photos for Studio Deluxe

Down duvets, pillow-top beds, in-room safe, desk

Studio Deluxe

  • City view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Executive

Down duvets, pillow-top beds, in-room safe, desk

Studio Executive

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for One Bedroom Executive

One Bedroom Executive

One Bedroom Executive

  • City view
  • 67 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two Bedroom Executive

Two Bedroom Executive | Living area

Two Bedroom Executive

  • City view
  • 110 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Studio Executive (Twin Beds)

Studio Executive (Twin Beds)

Studio Executive (Twin Beds)

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

About the area

Hangzhou

Oakwood Residence Hangzhou places you in the heart of Hangzhou, connected to a shopping centre and 2 km (1.2 mi) from Zhejiang University Yuquan Campus. Highlights at this luxury aparthotel include a restaurant, an indoor swimming pool and in-room kitchens. .You can enjoy an LCD TV with digital channels, and each apartment features a washer/dryer, free WiFi and free wired Internet. A kitchen comes equipped with a fridge, a microwave and a stovetop, and room service is also available. Nice touches to enhance your stay include bathrobes and slippers, while a pillowtop bed and a pillow menu invite a good night's rest. A coffee/tea maker, a rice cooker and a down duvet are also available. .The restaurant, Oakleaf, serves international cuisine and is open for lunch and dinner. The aparthotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and sauna as well as access to aerobics classes. A meeting room and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of free self parking. .With a stay at this 4.5-property class Xihu aparthotel, you'll be 3.5 km (2.1 mi) from Hangzhou Tower Shopping Mall and 3.6 km (2.2 mi) from West Lake.
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What's nearby

  • Yellow Dragon Sports Center - 8 min walk - 0.7 km
  • Zhejiang University Yuquan Campus - 15 min walk - 1.3 km
  • Huanglong Stadium - 17 min walk - 1.5 km
  • Baopu Taoist Temple - 5 min drive - 3.5 km
  • Lingyin Temple - 6 min drive - 5.7 km

Getting around

  • Wensan Road Station - 11 min walk
  • Yuhang Railway Station - 21 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 41 min drive

Restaurants

  • ‪Peet’s Coffee - ‬4 min walk
  • ‪Manner Coffee - ‬6 min walk
  • ‪KFC (肯德基) - ‬1 min walk
  • ‪川味泡菜馆（黄姑山路店） - ‬6 min walk
  • ‪和府捞面（黄龙万科店） - ‬1 min walk

About this property

Oakwood Residence Hangzhou

Oakwood Residence Hangzhou offers its guests an indoor pool, a sauna, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business centre and a meeting room are available. The luxury Oakwood Residence Hangzhou also features multilingual staff, concierge services, and complimentary newspapers in the lobby. Limited free parking is available on a first-come, first-served basis. A complete renovation of Oakwood Residence Hangzhou was completed in January 2023.

This 4.5-star Hangzhou aparthotel is smoke free.

  • 1 building
  • 155 guestrooms or units
  • 19 levels
  • Built in 2011
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Oakwood Residence Hangzhou offers 155 air-conditioned accommodations with washers/dryers and laptop-compatible safes. Pillowtop beds feature down duvets. A pillow menu is available. 47-inch LCD televisions come with digital channels. Accommodation at this 4.5-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Hangzhou aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Similar properties

Premium bedding, down duvets, minibar, in-room safe
Wyndham Grand Plaza Royale Hangzhou
Gongshu
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 375 reviews
The price is AU$160
includes taxes & fees
5 July - 6 July
Wyndham Grand Plaza Royale Hangzhou

Property amenities

Pool/Spa

  • Indoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Free cot

Restaurants on site

  • Oakleaf

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Rice cooker
  • Toaster

Dining

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 124 for adults and CNY 70 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed: CNY 250 per night

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 47-inch LCD TV with digital channels

Laundry

  • Laundry facilities
  • Laundry service
  • Washer/dryer

Work spaces

  • Business centre
  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 10 kg per pet
  • Fee: CNY 500 per pet per stay
  • One-time cleaning fee: CNY 500

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Free local calls
  • Free newspapers in lobby
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop

Location highlights

  • Connected to a shopping centre
  • In a business district
  • In a regional park
  • In the city centre

Things to do

  • Fitness classes
  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 155 units
  • 19 floors
  • Banquet hall
  • Built in 2011
  • Renovated - January 2023

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CNY 500 per pet, per stay, plus a one-time cleaning fee of CNY 500
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 250.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 2000 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 124 for adults and from CNY 70 for children
  • Pet fee: CNY 500 per pet, per stay plus a one-off CNY 500 cleaning fee
  • Rollaway bed fee: CNY 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation. The property is professionally cleaned.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Hangzhou Oakwood
Oakwood Hangzhou
Oakwood Residence Aparthotel
Oakwood Residence Aparthotel Hangzhou
Oakwood Residence Hangzhou
Oakwood Residence Hangzhou Hotel Hangzhou
Oakwood Residence Hotel Hangzhou
Oakwood Residence Hangzhou Aparthotel
Oakwood Residence Hotel Hangzhou
Oakwood Hangzhou Hangzhou
Oakwood Residence Hangzhou Hangzhou
Oakwood Residence Hangzhou Aparthotel
Oakwood Residence Hangzhou Aparthotel Hangzhou

Oakwood Residence Hangzhou Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 165 out of 307 reviews
Rating 8 - Good. 103 out of 307 reviews
Rating 6 - Okay. 23 out of 307 reviews
Rating 4 - Poor. 14 out of 307 reviews
Rating 2 - Terrible. 2 out of 307 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

YIPING

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, the kitchen and other amenities. Will stay again
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Maura

Liked: Cleanliness, amenities, property conditions & facilities, communication
We have stayed here numerous times and it is our home base in Hangzhou.
Stayed 16 nights in Jun 2023
Verified

10/10 Excellent

Maura

Liked: Cleanliness, amenities, property conditions & facilities, communication
House keeping staff was excellent and accommodating. The front desk staff was very helpful. This is my go-to hotel when I visit Hangzhou annually.
Stayed 15 nights in Apr 2025
Verified

10/10 Excellent

Wenxun

Liked: Cleanliness, property conditions & facilities, communication
Easy access to food and banking
Stayed 7 nights in Apr 2025
Verified

8/10 Good

Xuetao

Liked: Amenities, communication
Facilities are out of date and cleaness in public area could be improved to 5 star level.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Maura

Liked: Cleanliness, amenities, property conditions & facilities, communication
Our choice year after year for our visits to Hangzhou
Stayed 21 nights in May 2024
Verified

10/10 Excellent

Maura

Liked: Cleanliness, amenities, property conditions & facilities
Personal services, extra efforts by all who work here. Our home base each time when we are in Hangzhou. Exceptional service and perfect location.
View from our apartment.
Stayed 20 nights in May 2025
Verified

8/10 Good

Steve

Liked: Cleanliness, room comfort, communication
Great service from the front desk
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Xuetao

Liked: Communication
Room is clean but out of date.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Ean Suat

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staying at Oakwood Residence Hangzhou served our objective well. We were looking for a hotel that provides washer as we were traveling light. The area is pretty centralised, walkable to the famous West Lake, also have restaurants and convenient stores.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Hamid

Liked: Cleanliness, room comfort, communication

Staying at Oakwood Hangzhou

The design and condition of property was excellent. It is part of EAC, Euro American Center. Breakdast buffet and swimming was excellent, with high end interior finishes for the apartment units. A place to choose in Hangzhou.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Valinna

Liked: Cleanliness, property conditions & facilities
Like: Spacious room Washing machine in room Good mannered housekeeping staff Not like: Toiletories not good quality Washroom old and water stains Small selections in breakfast buffet
Stayed 4 nights in May 2025
Verified

8/10 Good

Whanyoung Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Front desk employees are good. They try to help the guest. But all of doormen I encountered are mean and arrogant. I don't know why this hotel need any doorman. Tyey don't do anything but staring guests.
Stayed 3 nights in Sep 2025
Verified

4/10 Poor

Alan

Disliked: Room comfort
Mattress was like sleeping on a rock.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed in a 2 bedroom apartment on a high floor. Well kept property, everything looks new and clean. Staff were attentive and polite. Downsides : Dryer was faulty but detergent was provided for washer. No laundry basket. Would be helpful if there is a towel rack in the spacious bathroom, the clothes hook behind the toilet door is too high for an average height female. Pillows were too flat and bed too firm. Other than that, would love to return to stay
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities, communication
For the family traveling with kids, I love the options of having washer, dryer and kitchen in the apartment. And I also like the gym to continue my routine work out while on vacation. This residence apartments are located in EAC (Europe American Center) which is easily for taxi driver to find. We rarely used public transportation in Hangzhou because taxi is really cheap. And for a family of 4 it is much more convenient to book online vehicle services or just get Taxi. Staffs are very friendly. Rooms are clean and spacious with minor flaws, e. g., toilet seat cover needs to be lowered down when flushing?? Dryer and washer are not separated, it takes 3 hours to dry clothes and clothes still come out damp… Overall I still enjoy the experience in Oakwood apartment. It has everything I need. Didn’t use the breakfast buffet, instead we went out and enjoyed the local food which is more traditional and with more options.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

CHENG WEI

Liked: Cleanliness, amenities, communication
有洗衣機
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Marlon

Liked: Cleanliness, amenities, property conditions & facilities, communication
Grosses Zimmer und gute Auswahl an Essen beim Frühstück, nahe gelegen zum WestLake, freundliches Personal
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Huan

Liked: Cleanliness, amenities, property conditions & facilities, communication
位置非常好，也非常安静，离西湖不到4公里。房间很大很舒适，下次去杭州还会住这家。
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

항저우 오크우드 강추

전체적으로 장기투숙에 최적인곳입니다. 오크우드아파트식호텔이죠..매번여기 묵습니다. 강츤
Stayed 15 nights in Dec 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

항저우 오크우드호텔

전체적으로 장기투숙에는 중국에서 이만한곳이 없습니다. 단 조금 오래되다보니 높은곳이나 구석에는 먼지들이 좀있네요..주방기기세탁기등도 다있어서 좋았구요..친절하고요..매번여기묵습니다
Stayed 14 nights in Jan 2021
Verified

10/10 Excellent

Lai Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

物超所值

房間很大，廚具齊全。服務式住宿物超所值。
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

コンビニや軽食屋が近く便利です

北楼に泊まりました。建物は清潔で、部屋も広く、アメニティも基本的なものは全て揃っています。 今回1泊の利用でしたが、キッチンや洗濯機もあるので、中・長期滞在者には最適。 朝食は南楼3階で、小規模ですが内容は充実していて、味も悪くないです。麺は近くで卵を焼いている人にお願いすると、器をくれるので、そこに自分で食べたい麺や具を入れ、卵を焼いている人に渡すと茹でてくれます。味付けは備え付けの調味料でお好みで。 となりの建物１階にはスタバ、味千ラーメン等があり、反対側隣にある大学の入り口１階にはセブンイレブンがあり、ちょっとした食事や買い物にも困りません。
となりの大学１階にあるコンビニ
自分で具材を選べる麺バー
部屋は広いです
キッチンとバスタブ付きのお風呂
Stayed 2 nights in Nov 2019
Verified

8/10 Good

LEE WA MONICA

Liked: Staff & service, property conditions & facilities, room comfort
酒店附近就有吃的地方，挺方便的。
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the Oakwood in Hangzhou. I rate it 5 of 5. I stay here on each of 10 visits. Great location, scores of restaurant in the Oakwood complex. 24 hour Family Mart. 24 hour fitness center. And the greatest king size bed that knocks you out. Many rooms are like big apartments. A nice reasonable restaurant in the hotel.
Stayed 9 nights in Nov 2019