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Holiday Inn Hangzhou West Lake By Ihg

4.0 star property
Hotel with a restaurant, near Wushan Night Market

Photo gallery for Holiday Inn Hangzhou West Lake By Ihg

Exterior
Premium Room, 1 King Bed, City View
Exterior
Exterior
Premium Room, 1 King Bed with Sofa bed, City View

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
The current price is AU$105
includes taxes & fees
5 Jan - 6 Jan 2026

Explore the area

View map
No.348 Yan'an Road, Gongshu District., Hangzhou, 310000
  • Place, Qinghefang Old Street
    ‪2 min drive‬
  • Place, Wushan Night Market
    ‪2 min drive‬
  • Place, West Lake
    ‪3 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, Japanese Futon, City View

Standard Room, Japanese Futon, City View

Standard Room, Japanese Futon, City View

Highlights

Air conditioning
Free minibar items
LCD TV
Renovated in 2025
Free extra futon mattress
Blackout curtains
Hairdryer
Bathrobes
  • 20 sq m
  • Sleeps 2
  • 1 Single Futon

View all photos for Premium Room, 1 King Bed with Sofa bed, City View

Free minibar, in-room safe, blackout curtains, free WiFi

Premium Room, 1 King Bed with Sofa bed, City View

Highlights

Air conditioning
Free minibar items
LCD TV
Renovated in 2025
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, City View

Premium Room, 1 King Bed, City View

Premium Room, 1 King Bed, City View

Highlights

Air conditioning
Free minibar items
LCD TV
Renovated in 2025
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Free minibar, in-room safe, blackout curtains, free WiFi

Standard Room, 1 King Bed

Highlights

Air conditioning
Free minibar items
LCD TV
Renovated in 2025
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Air conditioning
Free minibar items
LCD TV
Renovated in 2025
Blackout curtains
Hairdryer
Private bathroom
Bathrobes
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Accessible

Room, 2 Single Beds, Accessible

Room, 2 Single Beds, Accessible

Highlights

Air conditioning
Free minibar items
LCD TV
Renovated in 2025
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds

Free minibar, in-room safe, blackout curtains, free WiFi

Standard Room, 2 Single Beds

Highlights

Air conditioning
Free minibar items
LCD TV
Renovated in 2025
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Free minibar, in-room safe, blackout curtains, free WiFi

Standard Room

Highlights

Air conditioning
Free minibar items
LCD TV
Renovated in 2025
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 24 sq m
  • Sleeps 1
  • 1 Single Bed

About the area

Hangzhou

At Holiday Inn Hangzhou West Lake By Ihg you'll be 2.2 km (1.4 mi) from Wushan Night Market and 2.7 km (1.7 mi) from West Lake. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a porter/bellboy. Added amenities include a microwave in a common area, luggage storage and a lift. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM. .With a stay at this 4-property class Shangcheng hotel, you'll be 3.9 km (2.4 mi) from Hangzhou China Silk Town and 4.3 km (2.6 mi) from Broken Bridge.

What's nearby

  • Qinghefang Old Street - 2 min drive - 1.6 km
  • Wushan Night Market - 2 min drive - 1.6 km
  • Hu Xueyan Former Residence - 2 min drive - 2.5 km
  • Zhejiang University First Affiliated Hospital - 2 min drive - 2.2 km
  • West Lake - 3 min drive - 2.2 km

Getting around

  • Moyetang Station - 1 min walk
  • Hangzhou Station - 2 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 27 min drive

Restaurants

  • ‪McDonald's 麦当劳 - ‬19 min walk
  • ‪甘其食·手工大包子·粥(清泰街二店) - ‬18 min walk
  • ‪星巴克 - ‬18 min walk
  • ‪小碗盏家常小菜 - ‬8 min walk
  • ‪什么鬼 - ‬20 min walk

About this property

Holiday Inn Hangzhou West Lake By Ihg

Hotel with a restaurant, near Wushan Night Market
There's a restaurant on site. Public spaces have free WiFi. Holiday Inn Hangzhou West Lake By Ihg also features a porter, a lift, and a microwave in a common area. A complete renovation of Holiday Inn Hangzhou West Lake By Ihg was completed in September 2025.

This 4-star Hangzhou hotel is smoke free.

  • 1 building
  • 191 guestrooms or units
  • 11 levels
  • Built in 2003
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Bellhop
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Dining venue
Holiday Inn Hangzhou West Lake By Ihg offers 191 air-conditioned accommodations with free minibar items and espresso makers. 60-inch LCD televisions come with cable channels, pay-per-view films and smart speakers.

Bathrooms include slippers, hairdryers and children's slippers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

Similar properties

Exterior
Mercure Hangzhou West Lake Fengqi Road
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
5.0 out of 5, Exceptional, 1 review
The price is AU$98
includes taxes & fees
4 Jan - 5 Jan 2026
Mercure Hangzhou West Lake Fengqi Road

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (CNY 42 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 98 for adults and CNY 68 for children
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Front entrance ramp
  • Grab bar in shower
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 11 floors
  • Built in 2003
  • Renovated entire property - September 2025
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's slippers
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 60-inch LCD TV with cable channels
  • Pay films
  • Smart speaker

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Hangzhou West Lake By Ihg

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 98 for adults and from CNY 68 for children
  • Nearby parking fee: CNY 42 per day(3281 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, cash and mobile payments.

We should mention

  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does Holiday Inn Hangzhou West Lake By Ihg serve breakfast?

Yep, buffet breakfast is available on weekdays from 6:30 AM to 10:00 AM and weekends from 6:30 AM to 10:30 AM.

How much does it cost to stay at Holiday Inn Hangzhou West Lake By Ihg?

As of 29 Dec 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Hangzhou West Lake By Ihg on 5 Jan 2026 start from AU$104.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Holiday Inn Hangzhou West Lake By Ihg?

No, Holiday Inn Hangzhou West Lake By Ihg does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Hangzhou West Lake By Ihg?

Yep, you can grab a meal at Holiday Inn Hangzhou West Lake By Ihg's onsite restaurant.

What time are check-in & check-out at Holiday Inn Hangzhou West Lake By Ihg?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Hangzhou West Lake By Ihg?

No, pets and service animals are not allowed.

Holiday Inn Hangzhou West Lake By Ihg Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 2 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 2 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

10/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Soon Lye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big and clean room. Great breakfast
Stayed 2 nights in Nov 2025

6/10 Okay

Arnaud

Attention, l'hôtel n'est pas situé tel qu'indiqué sur la carte.
Stayed 4 nights in Dec 2025

10/10 Excellent

MING SANG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 3 nights in Dec 2025

6/10 Okay

Christian

Stayed 3 nights in Nov 2025