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Crystal Hotel Hangzhou Xixigu Tianmushan

Property class: 4.5

Photo gallery for Crystal Hotel Hangzhou Xixigu Tianmushan

Terrace/patio
A modern lobby with a reflective floor, a chandelier, a display cabinet, and a large window with a forest view.
A bar area with two stools, a bartender, and shelves of bottles.
A modern lobby with a central display of bottles, a reflective floor, and a wooden reception desk.
A modern hotel lobby with a central bar area, seating arrangements, and a view of the cityscape.

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available
The current price is AU$83
includes taxes & fees
10 Sept - 11 Sept

Explore the area

View map
Floor 1, No. 50-51, Building 5, 4th to 10th Floors,, Lingxi North Road, Liuxia Subdistrict, Xihu District, Hangzhou, Zhejiang, 310013
  • Place, Xixi National Wetland Park
    ‪13 min walk‬
  • Place, National Wetland Museum of China
    ‪6 min drive‬
  • Place, Zhejiang University Yuquan Campus
    ‪6 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪39 min drive‬

Room options

View all photos for Superior Double Room

A hotel room with a bed, bedside table, desk, chair, and a large screen displaying information.

Superior Double Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a bed, bedside table, desk, chair, and a large screen displaying information.

Standard Double Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

A modern hotel room with a large bed, bedside tables, a desk with a chair, a small kitchenette, and a large window with curtains.

Comfort Double Room

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Double Room

A modern hotel room with a bed, bedside table, desk, chair, and a round wall decoration.

Executive Double Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Business Twin Room

A hotel room with two beds, a TV on the wall, a desk, and a nightstand.

Business Twin Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Comfort Twin Room

A hotel room with a bed, bedside table, lamp, and a small desk with a vase of flowers.

Comfort Twin Room

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

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About the area

Hangzhou

At Crystal Hotel Hangzhou Xixigu Tianmushan, you'll be connected to a shopping centre and 4.2 km (2.6 mi) from West Lake. Highlights at this luxury hotel include a full-service spa, a winery and a restaurant. .A pampering day can include massages along with access to the sauna. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym and karaoke. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of a shopping centre shuttle. .Places within a 30-minute walk of this 4.5-property class Xihu hotel include Xixi National Wetland Park and National Wetland Museum of China.

What's nearby

  • Xixi National Wetland Park - 13 min walk - 1.1 km
  • National Wetland Museum of China - 6 min drive - 2.7 km
  • Zhejiang University Yuquan Campus - 6 min drive - 3.3 km
  • Lingyin Temple - 7 min drive - 4.3 km
  • West Lake - 9 min drive - 5.3 km

Getting around

  • Gudun Road Station - 6 min walk
  • East Railway Station (East Square) Station - 13 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 54 min drive

Restaurants

  • ‪chic1699 - ‬12 min walk
  • ‪Mailman餐酒馆(天目里店) - ‬11 min walk
  • ‪NO.18 BREW PUB - ‬13 min walk
  • ‪Zouzou走走 - ‬9 min walk
  • ‪Nature's Own - ‬3 min walk

About this property

Crystal Hotel Hangzhou Xixigu Tianmushan

A winery is on site. Crystal Hotel Hangzhou Xixigu Tianmushan offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A terrace, karaoke, and a garden are also featured at the luxury Crystal Hotel Hangzhou Xixigu Tianmushan. A shopping centre shuttle and a bus station shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Hangzhou hotel is smoke free.

  • 136 guestrooms or units
  • Winery on site
  • Karaoke
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
Crystal Hotel Hangzhou Xixigu Tianmushan offers 136 accommodations with free minibar items and complimentary bottles of water. This accommodation offers separate sitting areas and includes dining tables. Memory foam beds feature down duvets. A pillow menu is available. 65-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include slippers and children's slippers.

This Hangzhou hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.

Similar properties

Lobby
Crystal Hotel Hangzhou Xihu
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  • Spa
  • Parking included
  • Free Wi-Fi
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The price is AU$124
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13 Sept - 14 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Bus station shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 58 for adults and CNY 39 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Afternoon tea
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 9-hole adjacent golf course
  • Bicycle cleaning area
  • Bicycle tours
  • Books
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Karaoke
  • Winery

Family friendly

  • Children's dinnerware
  • Children's toys
  • Dining table
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Coworking space

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Doorbell and phone notification
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • At least 80% organic food
  • Double-glazed windows
  • Living plant wall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Children's slippers
  • Slippers

Entertainment

  • 65-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Dining table
  • Free bottled water
  • Free stocked minibar

More

  • Desk
  • Desk chair
  • Electrical adapters
  • Laptop workspace
  • Phone
  • Printer
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 3 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 58 for adults and from CNY 39 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, Carte Blanche, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 91330106MAEJJERA5G

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is parking available at Crystal Hotel Hangzhou Xixigu Tianmushan?

Yep, Crystal Hotel Hangzhou Xixigu Tianmushan has a free self car park. Onsite parking is limited.

How much does it cost to stay at Crystal Hotel Hangzhou Xixigu Tianmushan?

As of 8 Sept 2026, prices found for a 1-night stay for 2 adults at Crystal Hotel Hangzhou Xixigu Tianmushan on 10 Sept 2026 start from AU$83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Crystal Hotel Hangzhou Xixigu Tianmushan?

Yep, there is an onsite spa at Crystal Hotel Hangzhou Xixigu Tianmushan. You'll enjoy services like massages.

What makes Crystal Hotel Hangzhou Xixigu Tianmushan a romantic place to stay?

An attached winery and a lounge bar, as well as memory foam beds in the guestrooms, all help set the scene for a romantic weekend at Crystal Hotel Hangzhou Xixigu Tianmushan.

Is Crystal Hotel Hangzhou Xixigu Tianmushan family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as children's slippers and children's dinnerware in the guestrooms, it's no surprise that Crystal Hotel Hangzhou Xixigu Tianmushan is a hit with families.

Does Crystal Hotel Hangzhou Xixigu Tianmushan serve breakfast?

Yep, buffet brekkie is on offer on weekdays between 6:30 AM and 10:00 AM and on weekends from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Crystal Hotel Hangzhou Xixigu Tianmushan?

No, Crystal Hotel Hangzhou Xixigu Tianmushan does not offer an airport shuttle service.

Is there a bar or restaurant at Crystal Hotel Hangzhou Xixigu Tianmushan?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Crystal Hotel Hangzhou Xixigu Tianmushan?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Crystal Hotel Hangzhou Xixigu Tianmushan?

No, only service animals are allowed.

Is there a golf course on site at Crystal Hotel Hangzhou Xixigu Tianmushan?

There is a golf course next to Crystal Hotel Hangzhou Xixigu Tianmushan.

Crystal Hotel Hangzhou Xixigu Tianmushan Reviews