8/10 Good
Mary
Travelled with partner
31 Oct 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The rooms were spotless and update. However, the walls are very thin and we could even hear snoring from another room. No kleenex in the room and we had to ask for washcloths.
We had told by the nice clerk the night before that someone was in our parking spot and she said it was not a problem that we couldn't park there. The next day we were told by another clerk (possibly the owner?)we were in the wrong parking spot and had to move.
There was no table for the outside chairs on the patio and we took the small one from the room and used it. We came back to find it gone and were concerned that it might be stolen and be charged for a missing table. The next day we were told by the same clerk/owner? we weren't supposed to use any indoor furniture outside and was then brought an outside table for our use. The hotel website said the pool would be open until October 31st and it was not and the weekend we stayed it could have been utilized. We were also chastised for smoking outside of our room. Nothing was noted that no smoking was allowed on the property. We knew, as in most cases, not to smoke in a room. We were not happy about being chastised for our behavior as we are professional people. Also, the cost of the room was very expensive for an offseason rate. We are paying customers not children to be told what we can and cannot do. This hotel is not on our top priority list for future stays.
Mary
Stayed 2 nights in Oct 2023