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Aparthotel

Quest On Ward

4.0 star property

Photo gallery for Quest On Ward

Front of property – evening/night
TV, pay films
Reception
Studio
Fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Reviews

9.2 out of 10
Wonderful

Apart-hotel

Sleeps 236 sq m

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
The current price is AU$196
includes taxes & fees
1 May - 2 May

Explore the area

View map
42/47 Ward Street, Hamilton Central Business District, Hamilton, 3204
  • Place, Hamilton Central Business District
    ‪1 min walk‬
  • Place, Hamilton Centre Place
    ‪1 min walk‬
  • Place, SkyCity Hamilton
    ‪3 min walk‬
  • Airport, Hamilton (HLZ-Hamilton Intl.)
    ‪16 min drive‬

Room options

About the area

Hamilton

Quest On Ward puts you in the heart of Hamilton, within steps of Hamilton Central Business District and Hamilton Centre Place. Highlights at this aparthotel include in-room kitchens, washers/dryers and free WiFi. .Each apartment is soundproofed and features a TV with cable channels, along with free wired Internet, a sitting area and a coffee/tea maker. In-room dining is easy with a kitchen that comes equipped with a fridge and a microwave. Egyptian cotton sheets, a desk and a wardrobe or cupboard are also available. .This smoke-free aparthotel offers free WiFi in public areas, express check-in and express check-out. Other amenities include laundry facilities, dry cleaning/laundry services and multilingual staff. There's also the convenience of self parking. .Places within a 5-minute walk of this 4-property class Hamilton Central aparthotel include SkyCity Hamilton and Waikato River.
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What's nearby

  • Hamilton Central Business District - 1 min walk - 0.0 km
  • Hamilton Centre Place - 1 min walk - 0.1 km
  • SkyCity Hamilton - 3 min walk - 0.3 km
  • Waikato Museum of Art and History - 8 min walk - 0.7 km
  • Waikato Hospital - 3 min drive - 1.9 km

Getting around

  • Hamilton (HLZ-Hamilton Intl.) - 17 min drive

Restaurants

  • ‪Jamaicablue - ‬4 min walk
  • ‪Theomroma Chocolate Lounge - ‬4 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Robert Harris Garden Place - ‬2 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Quest On Ward

As a guest of Quest On Ward, you'll find multilingual staff, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi. Quest On Ward also features express check-in, express check-out, and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the indoor pool at a partner property.

This 4-star Hamilton aparthotel is smoke free.

  • 29 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Lift
  • No smoking on site
Quest On Ward offers 29 air-conditioned accommodations with washers/dryers and coffee/tea makers. This individually decorated accommodation has separate sitting areas and includes dining tables. Beds feature Egyptian cotton sheets and premium bedding. Televisions come with cable channels and pay-per-view films. Accommodation at this 4-star aparthotel has kitchens with fridges, microwaves and kitchenware and utensils.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Similar properties

Garden
Ashwood Manor Motor Lodge
Hamilton Central
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service
4.2 out of 5, Very good, 891 reviews
The price is AU$89
includes taxes & fees
3 May - 4 May
Ashwood Manor Motor Lodge

Property amenities

Pool/Spa

  • Access to nearby indoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (NZD 25 per night)
  • Limited on-site self parking
  • Onsite parking options include a carport

Family friendly

  • Cot: NZD 15 per night

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

Dining

  • Dining table

Bedrooms

  • Egyptian cotton sheets
  • Rollaway/extra bed: NZD 50 per day

Bathroom

  • Towels provided

Living spaces

  • Dining table
  • Separate sitting area

Entertainment

  • Pay films
  • TV with cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (140 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Daily housekeeping
  • Limited-hour front desk
  • Multilingual staff
  • Phone

Location highlights

  • In a business district
  • In the city centre

Things to do

  • Indoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 29 units
  • Individual decor
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 50 per day.
  • Cots (infant beds) are available for NZD 15.0 per night.

Smoking

Smoking is not permitted

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: NZD 25 per night
  • Crib (infant bed) fee: NZD 15.0 per night
  • Rollaway bed fee: NZD 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Quest Ward
Quest Ward Hamilton
Quest Ward Hotel
Quest Ward Hotel Hamilton
Quest Ward Apartment Hamilton
Quest Ward Apartment
Quest On Ward Hamilton
Quest On Ward Aparthotel
Quest On Ward Aparthotel Hamilton

Frequently asked questions

What is the cancellation policy at Quest On Ward?

Quest On Ward offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quest On Ward?

As of 25 Apr 2026, prices found for a 1-night stay for 2 adults at Quest On Ward on 1 May 2026 start from AU$196, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quest On Ward?

Yep, Quest On Ward has a secured uncovered self car park for NZD 25 per night. A self car park is also available, for a fee. Onsite parking is limited.

Is Quest On Ward family-friendly?

You bet! With amenities such as laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Quest On Ward is a hit with families.

Is there a free airport shuttle available at Quest On Ward?

No, Quest On Ward does not offer an airport shuttle service.

What time are check-in & check-out at Quest On Ward?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Quest On Ward?

No, pets are not allowed.

Quest On Ward Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 253 out of 408 reviews
Rating 8 - Good. 120 out of 408 reviews
Rating 6 - Okay. 30 out of 408 reviews
Rating 4 - Poor. 5 out of 408 reviews
Rating 2 - Terrible. 0 out of 408 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Cathryn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice. Spacious and all the amenities I could want. The ONLY down factor were the marks on the carpet in the hall - which would not deter me from staying again should the need arise
Stayed 1 night in Feb 2026

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Lovely clean room in great location, and quiet
Stayed 1 night in Feb 2026

10/10 Excellent

Pauline

Liked: Cleanliness, amenities, property conditions & facilities
The apartment was clean. The staff was great. I booked the day before. They rung me to ensure I knew how to enter if reception was closed. Loved the location.
Stayed 1 night in Jan 2026

4/10 Poor

Kelvin

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Probably wouldn’t stay again. Check in was a pain, the lift didn’t work & the place could do with a good clean & new carpet
Stayed 1 night in Jan 2026

6/10 Okay

Asim

Stayed 1 night in Dec 2025

8/10 Good

Rebecca, Hataitai

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful clean apartment in the centre of Hamilton. Nice and spacious but the only thing is the bedroom was internal which is not for me.
Stayed 2 nights in Dec 2025

8/10 Good

Xin, Camberwell

Liked: Cleanliness, amenities, property conditions & facilities
Room is spacious.
Stayed 2 nights in Dec 2025

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, amenities
I enjoyed my stay at the Quest on Ward. The room was perfect for me. Location was what I hoped for. 6min walk from bus terminal and 5min walk to Sky City where our moko got married. I would definitely book again
Stayed 2 nights in Nov 2025

6/10 Okay

David

Stayed 1 night in Oct 2025

8/10 Good

Carl

Liked: Cleanliness, room comfort
The room was good, however the communication about the check in was not. Another guest assisted us with the entry code, and entry. No employees on site.
Stayed 1 night in Oct 2025

8/10 Good

Philip

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Chellie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Debbie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean & comfortable. Check in was difficult- spoke to 3 people before check in was sorted- took 1/2 hr standing on street waiting!!! Entrance quite dirty looking. Booking didn’t have my parking request!
Stayed 1 night in Sep 2025

4/10 Poor

Gill

Liked: Cleanliness, property conditions & facilities
Checking in was very difficult via intercom. I couldn't get the tv to stream from my phone either through qr code or vua website. But was very roomy, comfortable and clean
Stayed 1 night in Aug 2025

8/10 Good

Tan

Liked: Cleanliness, room comfort

Excellent location

We stayed in a 1 bedroom apartment. The location is right in the centre of Hamilton city with many shops and restaurants surrounding. The apartment is spacious, clean and got all the equipment even a washer. However the bed is a not very comfy, and there's only 1 mirror in the bathroom, no hook to hang clothes in the bathroom, but there's a heated rack for bath towels which is really nice in winter. Overall is quite good. Booked for car parking in advance
Stayed 2 nights in Aug 2025

10/10 Excellent

Allan Francis

Liked: Cleanliness, property conditions & facilities
Nothing to complain about
Stayed 6 nights in Jul 2025

10/10 Excellent

Kamoe, Honolulu

Liked: Cleanliness, property conditions & facilities
Enjoyed Quest at Ward for it’s location, safety and all of the above notations
Stayed 4 nights in Jul 2025

8/10 Good

Brogan

Travelled with partner
Liked: Cleanliness
Room was clean and spacious. Hotel entrance could do with some upgrading but overall a positive experience
Stayed 1 night in Jul 2025

8/10 Good

John

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location was good
Stayed 1 night in Jul 2025

10/10 Excellent

Patrisha

Liked: Cleanliness, room comfort
Reception was unattended, call button at the entry was helpful, but did not realise anyone was at deak till another customer arrived, would still be standing outside if not for other guest. Overall great location, walking distance from Casino and right across the road from the mall
Stayed 2 nights in Jun 2025

6/10 Okay

Katrina

Liked: Cleanliness, amenities, property conditions & facilities
Apartment was good, clean and spacious. Slight miss communication re check in time but self check in (out of reception) hours was easy to do.
Stayed 1 night in Jun 2025

10/10 Excellent

Leigh, Whakatane

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Jun 2025

6/10 Okay

Des

Travelled with family
Liked: Cleanliness, property conditions & facilities
Parking facilities are difficult/confusing to exit from on foot.. Along with the pass key for the parking building, there should of been a page showing egress methods. Poor communication methods to reception There is no notice/sign advising any contact number when reception is not manned -which seemed to be all King's Birthday morning plus most of the preceding Sunday. Outrageous bond Strange layout at reception No daily room service/replenishment of drink sachets, cleaning, etc. They were meant to call me next biz day to discuss payment -they didn't. The worst Quest we have stayed in.
Stayed 2 nights in May 2025

6/10 Okay

Dennis, thames

Travelled with partner
Liked: Cleanliness
Is only a 3 star rating
Stayed 3 nights in Apr 2025