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 Hamilton •1 Room
 Hamilton • 1 Room
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VR Hamilton

4-star property
237 Victoria Street, Hamilton, 1800 796 370
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3.0 out of 5
See all 330 wotif Reviews

"No warning that there was a fee for parking. The room was ok however the tv didnt work well the connectuon for the sky receiver was broken and kept fa ... " More

By a verified traveller on Sat 07 Aug 2021

Points Of Interest

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Hotel Description

VR Hamilton places you in the center of Hamilton, connected to a shopping center and within a short 5-minute stroll of SkyCity Hamilton and Waikato Museum of Art and History. Highlights at this Victorian hotel include free in-room WiFi.

All 38 rooms feature flat-screen TVs with satellite channels, and you can enjoy hair dryers, phones, and irons/ironing boards. Refrigerators, desks, and free toiletries are also available. Change of towels is available on request.

This business-friendly hotel offers free WiFi in public areas, a terrace, and dry cleaning/laundry services. Other amenities include laundry facilities, tour/ticket assistance, and multilingual staff. There's also self parking, along with the convenience of an airport shuttle.

With a stay at this 4-star Hamilton Central hotel, you'll be 1.6 km (1 mi) from Waikato Hospital.

Deluxe Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$105* Per night/room 12 Dec. - 13 Dec.

Executive Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite with Terrace

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

VR Hamilton ratings based on 330 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for VR Hamilton

Everyone (254) Couples (34) Business (3) Students (2) Family (26) Other (1)
3 out of 5
No warning that there was a fee for parking. The room was ok however the tv didnt work well the connectuon for the sky receiver was broken and kept falling out. There was tobacco in the bed so not sure if sheets changed from the previous people staying. The bathroom was disgusting, there was blood splatters in several places on the floor and poo splatter in the toilet abd under the seat, hairs abd a film in the bath abd the hot water was luke warm. If the bathroom had been clean the room would have been great

Posted by on 7 Aug. 2021

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Comment from Hotel Management

17 Aug. 2021 by Front Office

Dear Valued Guest, we hope this note finds you well. We have sent your feedback to the personnel concerned. we apologize for this experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. We still hope to see you again in near future. Take care. Regards, VR Hamilton Team

4 out of 5
Staying in a historical hotel was a treat in itself. The ceilings were high, and the decor in keeping with the period. It was a real treat to know we were staying one floor above where Queen Elizabeth and Prince Phillip stayed in 1953. Aside from all that, the room including the bathroom was clean, and well presented. The staff were friendly and extremely helpful.

Posted by on 9 Jun. 2021

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Comment from Hotel Management

9 Jun. 2021 by Front Office

Dear Valued Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to having you again as a guest in our Hotel. Take care. Regards, VR Hamilton Team

1 out of 5
Could not sleep due to the noise from the clubs that surrounded us. The street noise of people screaming and singing and fighting was not pleasant. Difficult to sleep. Couldnt shut the window. The shower was black with dirt and mould in places. The surrounding the toilet area was not clean. The bed had no wheels and so low at 30cm high, so difficult to get in and out of. The photos are misleading on the website because the place is quite run down and musty. The odour started in the lift before we even got to the room. Disappointed so did not stay subsequent nights.

Posted by on 8 Jun. 2021

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Comment from Hotel Management

8 Jun. 2021 by Front Office

Dear Valued Guest, we hope this note finds you well. We have sent your feedback to the personnel concerned. we apologize for this experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. We still hope to see you again in near future. Take care. Regards, VR Hamilton Team

1 out of 5
Thursday night was peaceful, Friday night could not sleep due to disco music alright from next door, asked to be moved from the street side and accepted a down grade. Still couldn’t sleep because of loud drunk guests in the courtyard below. I complained several times. I believe the police were eventually called in after midnight.

Posted by on 30 May 2021

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Comment from Hotel Management

31 May 2021 by Front Office

Dear Valued Guest, we hope this note finds you well. We have sent your feedback to the personnel concerned. we apologize for this experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. We still hope to see you again in near future. Take care. Regards, VR Hamilton Team

5 out of 5

Posted by on 4 Apr. 2021

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Comment from Hotel Management

16 Apr. 2021 by Front Office

Dear Valued Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to having you again as a guest in our Hotel. Take care. Regards, VR Hamilton Team

2 out of 5
Unless you’re a heavy sleeper, I’d recommend you look elsewhere. We had basically no sleep the first night due to an unruly mob in the corridor outside our room, and the only staff person in the entire building was the young trainee on the front desk, so they were left to run riot. The building is obviously a conversion, but seems done poorly. The room was large but resembled some sort of poorly decorated commercial office room. The elevator seems to be on its last legs and the bar/nightclub nearby meant the next night was only slightly more bearable, which we would have gladly spent elsewhere of anything was available.

Posted by on 28 Mar. 2021

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Comment from Hotel Management

29 Mar. 2021 by Front Office

Dear Valued Guest, we hope this note finds you well. We have sent your feedback to the personnel concerned. we apologize for this experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. We still hope to see you again in near future. Take care. Regards, VR Hamilton Team

4 out of 5

Posted by on 10 Mar. 2021

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Comment from Hotel Management

25 Mar. 2021 by Front Office

Dear Valued Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to having you again as a guest in our Hotel. Take care. Regards, VR Hamilton Team

3 out of 5

Posted by on 28 Feb. 2021

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Comment from Hotel Management

10 Mar. 2021 by Front Office

Dear Valued Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to having you again as a guest in our Hotel. Take care. Regards, VR Hamilton Team

4 out of 5
Very handy in the middle of town, a bit older but for what we paid was excellent value and just what we were looking for

Posted by on 21 Feb. 2021

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Comment from Hotel Management

22 Feb. 2021 by Front Office

Dear Valued Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to having you again as a guest in our hotel. Regards, VR Hamiton Team

3 out of 5
It’s very old, and smells very old in the hotel. It needs a full refurbish, the shower is very short as well, you can’t wash your hair without sitting down. The beds feel old as well. Also when we showed up to check in the receptionist was on his phone texting, that’s not a good look.

Posted by on 11 Feb. 2021

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Comment from Hotel Management

12 Feb. 2021 by Front Office

Dear Valued Guest, Thank you for your candid feedback. We are very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned management. Despite this, we hope to be able to welcome you back on a return visit to Hamilton. Regards, VR Hamilton Team

About the VR Hamilton

Location 237 Victoria Street, Hamilton, 3204

Property Features

As a guest of VR Hamilton, you'll find a terrace, tour/ticket assistance, and multilingual staff. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. The business-friendly VR Hamilton also features laundry facilities, dry cleaning/laundry services, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Hamilton hotel is smoke free.

  • 1 building
  • 38 guestrooms or units
  • 3 levels
  • Built in 1926
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

VR Hamilton offers 38 air-conditioned accommodations with hair dryers and irons/ironing boards. 43-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries. This Hamilton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and change of towels can be requested.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Electric kettle
  • Bathtub or shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Wardrobe or closet
  • Change of towels (on request)
  • Desk chair

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 8:00 PM. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.

The front desk at this property is open daily from 8:00 AM - 8:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 30.0 per night.
  • Cribs (infant beds) are available for NZD 30.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts major credit cards, Visa, Mastercard, American Express, and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received their complete COVID-19 vaccination at least 1 days prior to check-in. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 5
  • Events/parties not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 12
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 1

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: NZD 45 per person (one-way)
  • Airport shuttle fee per child: NZD 45 (one-way)
  • Covered self parking fee: NZD 20 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: NZD 30.0 per night
  • Rollaway bed fee: NZD 30.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • VR Oaks Hotel
  • Hamilton City Oaks Hotel
  • VR Hamilton Hotel
  • VR Hamilton City Oaks
  • Hamilton City Oaks
  • VR Hamilton Hotel
  • VR Hamilton Hamilton
  • VR Hamilton Hotel Hamilton

You should know

  • VR Hamilton offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at VR Hamilton.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently asked questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.