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HOTEL SUI HAMAMATSU

3.5 star property

Photo gallery for HOTEL SUI HAMAMATSU

Restaurant
Property entrance
Front of property
Hallway
Superior Queen Room, Non Smoking

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
314-47 Renjakucho Chuo Ward, Hamamatsu, Shizuoka, 430-0939
  • Place, Hamamatsu Castle
    ‪6 min walk‬
  • Place, Act City Hamamatsu
    ‪10 min walk‬
  • Place, Hamamatsu Museum of Musical Instruments
    ‪11 min walk‬
  • Airport, Shizuoka (FSZ-Mt. Fuji - Shizuoka)
    ‪65 min drive‬

Room options

View all photos for Standard Single Room, Non Smoking

Standard Single Room, Non Smoking

Standard Single Room, Non Smoking

8.8 out of 10
Excellent
(23 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Queen Room, Non Smoking

Superior Queen Room, Non Smoking

Superior Queen Room, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Economy Queen Room, Non Smoking

Economy Queen Room, Non Smoking

Economy Queen Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room, Non Smoking

Standard Queen Room, Non Smoking

Standard Queen Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Basic Single Room, Smoking

Desk, blackout curtains, free WiFi, bed sheets

Basic Single Room, Smoking

  • Sleeps 1
  • 1 Single Bed

About the area

Hamamatsu

At HOTEL SUI HAMAMATSU you'll be within just a 10-minute stroll of Hamamatsu Diorama Factory Museum and Hamamatsu Castle. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and luggage storage. Added amenities include laundry facilities, a front desk safe and a lift. Buffet breakfast is available daily between 6:30 AM and 9:30 AM. .In proximity to this 3.5-property class Naka Ward hotel you'll find Lake Hamana.

What's nearby

  • Hamamatsu Castle - 6 min walk - 0.6 km
  • Hamamatsu Municipal Art Museum - 8 min walk - 0.7 km
  • Act City Hamamatsu - 10 min walk - 0.9 km
  • Hamamatsu Museum of Musical Instruments - 11 min walk - 1.0 km
  • Act Tower - 11 min walk - 1.0 km

Getting around

  • Hamamatsu Station - 12 min walk
  • Shizuoka (FSZ-Mt. Fuji - Shizuoka) - 64 min drive

Restaurants

  • ‪長坂養蜂場 はちみつスイーツアトリエ - ‬1 min walk
  • ‪An Orchid - ‬5 min walk
  • ‪くろねこ亭 - ‬2 min walk
  • ‪ワインスタンド松本 - ‬2 min walk
  • ‪だもんで餃子 - ‬2 min walk

About this property

HOTEL SUI HAMAMATSU

As a guest of HOTEL SUI HAMAMATSU, you'll find a vending machine, laundry facilities, and a front desk safe. Public spaces have free WiFi.

This 3.5-star Hamamatsu hotel is smoke free.

  • 106 guestrooms or units
  • 9 levels
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
HOTEL SUI HAMAMATSU offers 106 accommodations with complimentary slippers and blackout curtains. Flat-screen televisions are featured in guestrooms.

Bathrooms include a separate bath and shower and bidets. Guests can surf the web using complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,000 for adults and JPY 2,000 for children

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 9 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 15

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2000 for adults and from JPY 2000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Carte Blanche and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

HOTEL SUI HAMAMATSU Hotel
HOTEL ACT GARDEN HAMAMATSU
HOTEL SUI HAMAMATSU Hamamatsu
HOTEL SUI HAMAMATSU Hotel Hamamatsu

Frequently asked questions

What is the cancellation policy at HOTEL SUI HAMAMATSU?

HOTEL SUI HAMAMATSU offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to HOTEL SUI HAMAMATSU?

The closest beach to HOTEL SUI HAMAMATSU is Nakatajima Sand Dunes (5.3 km).

Does HOTEL SUI HAMAMATSU serve breakfast?

Yep, buffet breakfast is served daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at HOTEL SUI HAMAMATSU?

No, HOTEL SUI HAMAMATSU does not offer an airport shuttle service.

What time are check-in & check-out at HOTEL SUI HAMAMATSU?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at HOTEL SUI HAMAMATSU?

No, only service animals are allowed.

HOTEL SUI HAMAMATSU Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 104 out of 168 reviews
Rating 8 - Good. 42 out of 168 reviews
Rating 6 - Okay. 17 out of 168 reviews
Rating 4 - Poor. 4 out of 168 reviews
Rating 2 - Terrible. 1 out of 168 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Tian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was curated of local food, absolutely loved it.
Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Clean and wonderful staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Morikazu

Liked: Cleanliness, staff & service, amenities
There stuff is good ,except cooking set up stuff.
Stayed 1 night in Oct 2025

10/10 Excellent

Edson Taketoshi, Fukuroi

Stayed 7 nights in Nov 2025

10/10 Excellent

BARRY, ATLANTA

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with friendly staff, but bathroom smelled like mold.
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience overall. The staff were friendly, helpful, and very professional. The room was surprisingly spacious for Japan, clean, and comfortable. It’s a short walk from the main station and close to plenty of restaurants and nightlife. The free happy hour drinks are a great touch. Definitely recommend and would gladly stay here again.
Stayed 1 night in Oct 2025

8/10 Good

Kohki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Although the hotel is a bit of a walk from Hamamatsu Station — about 10 minutes — it’s still a great option for staying in the area. There’s a shopping arcade nearby that stays lively late into the night, which adds convenience and atmosphere. Breakfast includes eel, a local specialty, and it was truly delicious. Overall, a pleasant stay with a nice taste of the region.
Stayed 1 night in Oct 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic welcome and all the staff were friendly and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Brandon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent experience at Hotel Sui Hamamatsu and definitely recommend it! 5 stars
Stayed 9 nights in Oct 2025

10/10 Excellent

Branko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Hitomi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People were all nice. Happy hour was Excellent. Free rice ball was tasty. Air conditioner was soso.
Stayed 3 nights in Sep 2025

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this hotel, the staff is so friendly, the breakfast was a must, and area was close to the station. Would stay here again!
Stayed 1 night in Oct 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Sep 2025

8/10 Good

Gwen

Liked: Cleanliness
Good location. Breakfast ok. Laundry room very useful and reasonably priced. Air conditioning in public areas a bit too cold. appreciated Happy Hour and onigiri. Staff helpful despite not knowing much English (to be fair my Japanese is not good!)
Stayed 10 nights in Sep 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tatyana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay again. Rooms are small but comfortable, with all the necessary amenities. They can stay eco-friendly and convenient by offering guests the opportunity to grab anything they need on the first floor but without putting it in the room. All the convenience and less waste. They have a happy hour where you can have unlimited drinks for FREE. They have laundry facilities which are good but were very busy when I used them. Overall I was super pleased.
Stayed 1 night in Jun 2025

10/10 Excellent

Wai Yuen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The package offered is very competitive. Happy hours with free high quality dinner are surely the bonus. The staffs are very helpful, polite and nice. Highly recommended
Stayed 1 night in Jun 2025

10/10 Excellent

Bunthan, Albanvale

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great team, property and convenient location.
Stayed 3 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable hotel

Hotel was clean and comfortable. Also, it’s a nice walking distance from Hamamatsu station. I didn’t enjoy breakfast (bread quality could be improved) but free drinks and onigiri was pretty nice touch. Hamamatsu city doesn’t have any Marriott or Hilton hotels so, I would stay here as long as price is decent.
Stayed 2 nights in May 2025

10/10 Excellent

Edmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying at this proper. They currently have new ownership but everything was great like my last stay.
Stayed 11 nights in Apr 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff, good English speakers, free alcohol happy hour and free unagi onigiri at dinner time. Clean facilities and pleasant stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Scott

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jaynie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were very welcoming and helpful. There were many amenities available at the hotel and the room was small but comfortable and well laid out. We enjoyed our stay very much!
Stayed 2 nights in Apr 2025

10/10 Excellent

Len

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A few minutes walk to the station

Very nice hotel. A few minutes walk to the station. Good breakfast buffet—both western and Japanese options. Not far from Hamamatsu Castle park. I would happily stay again.
Stayed 5 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025