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HOTEL SUI HAMAMATSU

3.5 star property
Hotel in Hamamatsu with 24-hour front desk and restaurant

Photo gallery for HOTEL SUI HAMAMATSU

Hotel Sui Hamamatsu's modern entrance welcomes guests with a covered walkway and elegant sign.
Stylish corridor with a symmetrical design, flanked by textured walls and carpeted floor.
Relax in a spacious room with a large bed, a wooden panel above, and a mirror reflecting the interior.
Enjoy a variety of international dishes and refreshing beverages at our self-service buffet.
Welcome to our reception area, featuring a central desk, a beautiful plant arrangement, and a nature-inspired design.

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
314-47 Renjakucho Chuo Ward, Hamamatsu, Shizuoka, 430-0939
  • Hamamatsu Castle
    ‪6 min walk‬
  • Hamamatsu Museum of Musical Instruments
    ‪11 min walk‬
  • Act Tower
    ‪13 min walk‬
  • Shizuoka (FSZ-Mt. Fuji - Shizuoka)
    ‪48 min drive‬

Room options

View all photos for Standard Single Room, Non Smoking

1 bedroom, desk, blackout curtains, free WiFi

Standard Single Room, Non Smoking

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Bidet
Separate bath and shower
Desk
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Bidet
Separate bath and shower
Desk
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Bidet
Separate bath and shower
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

1 bedroom, desk, blackout curtains, free WiFi

Standard Twin Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Bidet
Separate bath and shower
Desk
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Queen Room, Non Smoking

Standard Queen Room, Non Smoking

Standard Queen Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Bidet
Separate bath and shower
Desk
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Queen Room, Non Smoking

Superior Queen Room, Non Smoking

Superior Queen Room, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Bidet
Separate bath and shower
Desk
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Economy Queen Room, Non Smoking

1 bedroom, desk, blackout curtains, free WiFi

Economy Queen Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
Bidet
Separate bath and shower
Desk
  • Sleeps 2
  • 1 Queen Bed

About the area

Hamamatsu

At HOTEL SUI HAMAMATSU you'll be within just a 15-minute stroll of Hamamatsu Diorama Factory Museum and Hamamatsu Castle. Highlights at this hotel include a restaurant and in-room free WiFi. .This hotel offers free WiFi in public areas, a 24-hour front desk and luggage storage. Added amenities include laundry facilities, a front desk safe and a lift. Buffet breakfast is available daily between 6:30 AM and 9:30 AM. .Within a 20-minute drive of this 3.5-property class Naka Ward hotel, attractions include Lake Hamana and Hamanako Palpal Theme Park.

What's nearby

  • Hamamatsu Castle - 6 min walk - 0.6 km
  • Hamamatsu Observation Deck - 10 min walk - 0.9 km
  • Hamamatsu Museum of Musical Instruments - 11 min walk - 1.0 km
  • Act Tower - 13 min walk - 1.1 km
  • Hamamatsu Arena - 4 min drive - 4.5 km

Getting around

  • Hamamatsu Station - 12 min walk
  • Shizuoka (FSZ-Mt. Fuji - Shizuoka) - 63 min drive

Restaurants

  • ‪しゃもじ - ‬4 min walk
  • ‪cafe&dining Passeretti - ‬2 min walk
  • ‪BAR・DaMonde - ‬2 min walk
  • ‪鮨処四代目山口屋 - ‬2 min walk
  • ‪ラ・カーサ La Casa - ‬4 min walk

About this property

HOTEL SUI HAMAMATSU

Hotel in Hamamatsu with 24-hour front desk and restaurant
There's a restaurant on site. WiFi is free in public spaces. HOTEL SUI HAMAMATSU also features a vending machine, laundry facilities, and a front desk safe.
  • 106 guestrooms or units
  • 9 levels
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • Dining venue
HOTEL SUI HAMAMATSU offers 106 accommodations with complimentary slippers and blackout curtains. Flat-screen televisions are featured in guestrooms.

Bathrooms include a separate bath and shower and bidets. Guests can surf the web using complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Japanese

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  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
4.5 out of 5, Wonderful, 506 reviews
Richmond Hotel Hamamatsu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 for adults and JPY 1,500 for children
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 9 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 15

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1500 for adults and from JPY 1500 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Carte Blanche and cash.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

HOTEL SUI HAMAMATSU Hotel
HOTEL ACT GARDEN HAMAMATSU
HOTEL SUI HAMAMATSU Hamamatsu
HOTEL SUI HAMAMATSU Hotel Hamamatsu

Frequently asked questions

What is the cancellation policy at HOTEL SUI HAMAMATSU?

HOTEL SUI HAMAMATSU offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to HOTEL SUI HAMAMATSU?

The closest beach to HOTEL SUI HAMAMATSU is Nakatajima Sand Dunes (5.3 km).

Does HOTEL SUI HAMAMATSU serve breakfast?

Yep, buffet breakfast is served daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at HOTEL SUI HAMAMATSU?

No, HOTEL SUI HAMAMATSU does not offer an airport shuttle service.

Is there a bar or restaurant at HOTEL SUI HAMAMATSU?

Yep, you can grab a meal at HOTEL SUI HAMAMATSU's onsite restaurant.

What time are check-in & check-out at HOTEL SUI HAMAMATSU?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at HOTEL SUI HAMAMATSU?

No, only service animals are allowed.

HOTEL SUI HAMAMATSU Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 143 out of 222 reviews
Rating 8 - Good. 55 out of 222 reviews
Rating 6 - Okay. 19 out of 222 reviews
Rating 4 - Poor. 5 out of 222 reviews
Rating 2 - Terrible. 0 out of 222 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff, good English speakers, free alcohol happy hour and free unagi onigiri at dinner time. Clean facilities and pleasant stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Scott

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jaynie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were very welcoming and helpful. There were many amenities available at the hotel and the room was small but comfortable and well laid out. We enjoyed our stay very much!
Stayed 2 nights in Apr 2025

10/10 Excellent

Len

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A few minutes walk to the station

Very nice hotel. A few minutes walk to the station. Good breakfast buffet—both western and Japanese options. Not far from Hamamatsu Castle park. I would happily stay again.
Stayed 5 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Lloyd

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was prefect and the staff were all so friendly! The breakfast was delicious. We had a perfect stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend stay

It was a last minute booking for us but a surprisingly nice stay. Staff are young and energetic. Room is basic but good size and clean. We were surprised they had rice ball meal from 8-10 pm. Breakfast was excellent.
Stayed 1 night in Jan 2025

10/10 Excellent

Luiza Maria

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Dec 2024

10/10 Excellent

Minako

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great breakfast

It was a bit far from Hamamatsu station but very clean, comfortable and spacious room. Enjoyed breakfast there.
Stayed 1 night in Nov 2024

10/10 Excellent

TIMOTHY, Westport

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and nice clean modern property in good location
Stayed 4 nights in Sep 2024

10/10 Excellent

Don

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Edmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay!
Stayed 2 nights in Jun 2024

10/10 Excellent

Edmond

Liked: Staff & service, amenities, property conditions & facilities
Staff was amazing! Very enjoyable! Excellent stay!
Stayed 4 nights in Jun 2024

10/10 Excellent

Edmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Great Staff!
Stayed 1 night in Jun 2024

10/10 Excellent

Edmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay! Great staff and property!
Stayed 2 nights in May 2024

8/10 Good

Keiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean. The breakfast was great. It is a bit far from the train station. There is a ventilation in the room and makes a noise when it is raining.
Stayed 3 nights in May 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Ryo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Quinlan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and facilities were very clean. The staff was welcoming and accommodating. I would highly recommend this hotel to anyone staying in this area.
Stayed 2 nights in Mar 2024

10/10 Excellent

Cat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dang this place was great! We got the queen room, and it was the biggest hotel room I've ever stayed in in Japan. Great bed, wonderful room. The free breakfast was excellent, too! Almost all Japanese options, but we love Japanese food so it was really exciting. They also held our bags for us before check-in and after check-out so we could wander around the city. Not sure if I'll ever make it back to Hamamatsu, but if I do I'll stay here again!
Stayed 1 night in Nov 2023

10/10 Excellent

James

Business traveller
Newer contemporary small hotel… friendly- helpful.
Stayed 2 nights in Nov 2023

8/10 Good

Junko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For tourists without car is not so convenient but it is only 7 min to walk from station so it’s not too bad.
Stayed 1 night in Nov 2023

8/10 Good

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an easy 15 minute walk to the station. There was a decent breakfast buffet which was a bonus. I rarely suffer from headaches, however had a headache for much of my two nights here. I can't categorically blame the hotel, however perhaps it was allergies from the carpeting in the room. The room was spacious and the beds were comfortable. I used the laundry facilities on the 4th floor - always glad to have access to a washer and dryer while travelling. All in all, no real complaints here, and for the price, I would recommend this hotel.
Stayed 2 nights in Sep 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A lot dinning options
Stayed 8 nights in Jul 2023