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Hotel Description

Okura Act City Hotel Hamamatsu puts you in the heart of Hamamatsu, connected to the convention center and within steps of Hamamatsu Museum of Musical Instruments and Act Tower. Highlights at this luxury hotel include 5 restaurants and in-room free WiFi.

The restaurant, Figaro, serves Italian cuisine. 19121 square feet (1777 square meters) of event facilities include a conference center, and other business amenities include a business center. Added amenities include free WiFi in public areas, concierge services, and a 24-hour front desk. Each morning buffet breakfast is available. There's also the convenience of self parking.

Places within a 5-minute walk of this 4.5-star Naka Ward hotel include Act City Hamamatsu and Hamamatsu Observation Deck.

Standard Twin Room, Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$162* Per night/room 28 Feb. - 1 Mar.

Upper Premier Comfort Floor Single Room, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Deluxe Single Room, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Triple Room, Smoking

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Upper Premier Comfort Floor Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Upper Premier Comfort Floor Superior Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Property Features

There are 5 restaurants on site, along with a grocery/convenience store. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 19121 square feet (1777 square meters) and includes a conference center. The luxury Okura Act City Hotel Hamamatsu also features concierge services, dry cleaning/laundry services, and a hair salon. Parking is available for a fee. Smoking is allowed in designated areas at this 4.5-star Hamamatsu hotel.

  • 322 guestrooms or units
  • 13 levels
  • 5 dining venues
  • 19121 sq ft of conference space
  • 1777 sq m of conference space
  • Built in 1994
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Beauty salon
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Train station: Hamamatsu Station (0.7 km / 0.4 mi)
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Okura Act City Hotel Hamamatsu offers 322 air-conditioned accommodations with safes and slippers. Televisions come with pay movies. Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Hamamatsu hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Television
  • Movies for purchase
  • Refrigerator
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Toilet with electronic bidet
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Figaro - This restaurant specializes in Italian cuisine.

Toh-Ka-Lin - This restaurant specializes in Chinese cuisine and serves lunch and dinner. A children's menu is available. Open daily.

Yamazato - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open select days.

Sazanka - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Paganini - This restaurant serves dinner only. Open select days.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Additional fees apply to children aged 11 and younger for breakfast when sharing existing bedding.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Children stay free: Maximum age 11
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 2400 for adults and JPY 1500 for children (approximately)
  • Self parking fee: JPY 1000 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Act Hotel
  • Okura Act City
  • Okura Act City Hamamatsu
  • Okura Act City Hotel
  • Okura Act City Hotel Hamamatsu
  • Okura Act City Hamamatsu
  • Okura Act City Hotel Hamamatsu Hotel
  • Okura Act City Hotel Hamamatsu Hamamatsu
  • Okura Act City Hotel Hamamatsu Hotel Hamamatsu

You should know

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.