View all photos for Premium Comfort Floor Corner Double Room, Non Smoking
Premium Comfort Floor Corner Double Room, Non Smoking
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
44 sq m
City view
Sleeps 2
1 Double Bed
View all photos for Corner Double Room, Smoking
Corner Double Room, Smoking
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
44 sq m
City view
Sleeps 2
1 King Bed
View all photos for Corner Twin Room, Smoking
Corner Twin Room, Smoking
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
44 sq m
City view
Sleeps 2
2 Large Single Beds
View all photos for Corner Twin Room, Non-Smoking
Corner Twin Room, Non-Smoking
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
44 sq m
City view
Sleeps 2
2 Large Single Beds
View all photos for Upper Premier Comfort Floor Superior Twin Room, Non Smoking
Upper Premier Comfort Floor Superior Twin Room, Non Smoking
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Shower/bath combination
Hairdryer
35 sq m
City view
Sleeps 2
2 Single Beds
View all photos for Deluxe Twin Room, Non Smoking
Deluxe Twin Room, Non Smoking
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
50 sq m
City view
Sleeps 2
2 Single Beds
View all photos for Upper Premier Comfort Floor Triple Room, Non Smoking
Upper Premier Comfort Floor Triple Room, Non Smoking
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Shower/bath combination
Hairdryer
35 sq m
City view
Sleeps 3
3 Single Beds
View all photos for Upper Premier Comfort Floor Twin Room, Non Smoking
Upper Premier Comfort Floor Twin Room, Non Smoking
9.09.0 out of 10
Wonderful
2 reviews
(2 reviews)
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Shower/bath combination
Hairdryer
31 sq m
City view
Sleeps 2
2 Single Beds
View all photos for Corner Double Room, Non Smoking
Corner Double Room, Non Smoking
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
44 sq m
City view
Sleeps 2
1 King Bed
View all photos for Upper Premier Comfort Floor Double Room, Non Smoking
Upper Premier Comfort Floor Double Room, Non Smoking
8.88.8 out of 10
Excellent
5 reviews
(5 reviews)
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Shower/bath combination
Hairdryer
27 sq m
City view
Sleeps 2
1 Queen Bed
View all photos for Premier Comfort Floor Superior Twin Room, Non Smoking
Premier Comfort Floor Superior Twin Room, Non Smoking
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
35 sq m
City view
Sleeps 2
2 Single Beds
View all photos for Premier Comfort Floor Triple Room, Non Smoking
Premier Comfort Floor Triple Room, Non Smoking
9.49.4 out of 10
Exceptional
3 reviews
(3 reviews)
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
35 sq m
City view
Sleeps 3
3 Single Beds
View all photos for Premier Comfort Floor Deluxe Triple Room, Non Smoking
Premier Comfort Floor Deluxe Triple Room, Non Smoking
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
50 sq m
City view
Sleeps 3
3 Single Beds
View all photos for Premier Comfort Floor Deluxe Twin Room, Non Smoking
Premier Comfort Floor Deluxe Twin Room, Non Smoking
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
50 sq m
City view
Sleeps 2
2 Single Beds
View all photos for Premier Comfort Floor Twin Room, Non Smoking
Premier Comfort Floor Twin Room, Non Smoking
9.09.0 out of 10
Wonderful
4 reviews
(4 reviews)
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
31 sq m
City view
Sleeps 2
2 Single Beds
View all photos for Premier Comfort Floor Casual Twin Room, Non Smoking
Premier Comfort Floor Casual Twin Room, Non Smoking
9.29.2 out of 10
Wonderful
7 reviews
(7 reviews)
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
27 sq m
City view
Sleeps 2
2 Single Beds
View all photos for Standard Twin Room, Non Smoking
Standard Twin Room, Non Smoking
9.69.6 out of 10
Exceptional
13 reviews
(13 reviews)
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
31 sq m
City view
Sleeps 2
2 Single Beds
View all photos for Standard Double Room, Non Smoking
Standard Double Room, Non Smoking
8.88.8 out of 10
Excellent
3 reviews
(3 reviews)
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
27 sq m
City view
Sleeps 2
1 Queen Bed
View all photos for Triple Room, Non Smoking
Triple Room, Non Smoking
7.07.0 out of 10
Good
2 reviews
(2 reviews)
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
35 sq m
City view
Sleeps 3
3 Single Beds
View all photos for Standard Twin Room for single use, Non Smoking
Standard Twin Room for single use, Non Smoking
9.69.6 out of 10
Exceptional
4 reviews
(4 reviews)
Highlights
Soundproofed
Air conditioning
Fridge
TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Hairdryer
31 sq m
City view
Sleeps 1
2 Single Beds
View all photos for Suite Room
Suite Room
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
88 sq m
City view
Sleeps 2
2 Large Single Beds
About the area
Hamamatsu
Okura Act City Hotel Hamamatsu puts you in the heart of Hamamatsu, connected to the convention centre and within steps of Hamamatsu Museum of Musical Instruments and Act Tower. Highlights at this luxury hotel include 3 restaurants and in-room free WiFi. .The restaurant, レストラン フィガロ, serves Italian cuisine and is open for breakfast, lunch and dinner. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also the convenience of self parking. .Attractions within a 20-minute drive of this 4.5-property class Naka Ward hotel include Lake Hamana and Hamanako Palpal Theme Park.
What's nearby
Hamamatsu Museum of Musical Instruments - 2 min walk - 0.2 km
Act Tower - 2 min walk - 0.2 km
Hamamatsu Observation Deck - 3 min walk - 0.3 km
Hamamatsu Castle - 18 min walk - 1.5 km
Hamamatsu Arena - 3 min drive - 3.2 km
Getting around
Hamamatsu Station - 8 min walk
Nagoya (NGO-Chubu Centrair Intl.) - 116 min drive
Restaurants
フレッシュネスバーガー浜松アクトシティ店 - 5 min walk
マイン・シュロス - 3 min walk
フィガロ - 2 min walk
珈琲館浜松アクトプラザ店 - 1 min walk
中国料理桃花林 - 1 min walk
About this property
Okura Act City Hotel Hamamatsu
Luxury hotel connected to the convention centre in Hamamatsu with 3 restaurants
There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. WiFi is free in public spaces. The luxury Okura Act City Hotel Hamamatsu also features concierge services, dry cleaning/laundry services, and room service (during limited hours). Parking is available for a fee.
Smoking is allowed in designated areas at this 4.5-star Hamamatsu hotel.
322 guestrooms or units
13 levels
3 dining venues
Conference rooms
Built in 1994
Breakfast available (surcharge)
Dry cleaning
Front desk (24 hours)
Storage area for luggage
Front desk safe
Concierge
Wedding services available
Corner/local shop
Beauty salon
Bellhop
Lift
Smoking in designated areas
Coffee shop
Okura Act City Hotel Hamamatsu offers 322 air-conditioned accommodations with a safe and complimentary slippers. Televisions come with pay-per-view films.
Bathrooms include a combined bath/shower unit, bidets, toilets with an electronic bidet and complimentary toiletries. This Hamamatsu hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
Parking on site (JPY 1,000 per night; includes in/out privileges)
RV/bus/lorry parking (surcharge) on site
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,000 for adults and JPY 2,000 for children
3 restaurants
A coffee shop/cafe
Restaurants on site
ザ・シーズンカフェ
レストラン フィガロ
中国料理 桃花林
鉄板焼 さざんか
Family friendly
Grocery/convenience store
In-room refrigerator
Soundproofed rooms
Conveniences
24-hour front desk
Grocery/convenience store
Hair salon
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Wedding services
Business services
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchairs on site
More
13 floors
Banquet hall
Built in 1994
Designated smoking areas
Reception hall
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels provided
Entertainment
Pay films
TV
Food and drink
Limited room service
Refrigerator
More
Air conditioning
Desk
Iron/ironing board on request
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Kids stay free! Children 11 years old and younger stay free when using existing bedding.
Payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately JPY 3000 for adults and from JPY 2000 for children
Self-parking fee: JPY 1000 per night (in/out privileges)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash.
We should mention
Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
Property is also known as
Act Hotel
Okura Act City
Okura Act City Hamamatsu
Okura Act City Hotel
Okura Act City Hotel Hamamatsu
Okura Act City Hamamatsu
Okura Act City Hotel Hamamatsu Hotel
Okura Act City Hotel Hamamatsu Hamamatsu
Okura Act City Hotel Hamamatsu Hotel Hamamatsu
Frequently asked questions
What is the cancellation policy at Okura Act City Hotel Hamamatsu?
Okura Act City Hotel Hamamatsu offers free cancellation on select room rates. Check out the cancellation policy for more info.
How much does it cost to stay at Okura Act City Hotel Hamamatsu?
As of 12 July 2025, prices found for a 1-night stay for 2 adults at Okura Act City Hotel Hamamatsu on 3 Aug 2025 start from AU$211.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is parking available at Okura Act City Hotel Hamamatsu?
Yep, Okura Act City Hotel Hamamatsu has a self car park with in/out privileges for JPY 1000 per night.
Are there any beaches close to Okura Act City Hotel Hamamatsu?
The closest beach to Okura Act City Hotel Hamamatsu is Nakatajima Sand Dunes (5 km).
Does Okura Act City Hotel Hamamatsu serve breakfast?
Yeah, buffet brekkie is on offer daily from 6:30 AM to 10:00 AM.
Is there a free airport shuttle available at Okura Act City Hotel Hamamatsu?
No, Okura Act City Hotel Hamamatsu does not offer an airport shuttle service.
Is there a bar or restaurant at Okura Act City Hotel Hamamatsu?
Yep, you can grab a meal at Okura Act City Hotel Hamamatsu's onsite restaurant that serves Italian cuisine.
What time are check-in & check-out at Okura Act City Hotel Hamamatsu?
Check-in begins at 3:00 PM. Check-out time is 11 AM.
Are pets allowed at Okura Act City Hotel Hamamatsu?
No, only service animals are allowed.
Okura Act City Hotel Hamamatsu Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Okura, built as a high class hotel, is at the stage of decline. Some restaurants are not opened according to schedule. The facilities looks deserted. Very few staff can communicate in English.
The staff at the hotel were excellent. We were able to drop off our luggage in 5 minutes. When we finally checked in they were professional and tried hard to speak English. There is a Family mart attached to the hotel which was very convenient.
Okura is an elegant and classic hotel situated centrally next to Hamamatsu station. The location is very convenient to nearby dining options. Currently there is construction going on so some of the restaurants are inaccessible. I would recommend to the management to consider improving the skills of the concierge/bell desk staff to assist international guests also.
Loved that Okura Act City Hotel had the Dyson hair dryer and offered such great amenities in the bathroom in our room. The pajama set was great. The radio in the room was amazing to fall asleep to. The staff were all extremely kind and helpful.
We stayed for two nights. Our room was spacious and it offered a beautiful view of the city. The hotel is near Hamamatsu station. We are glad to have selected this hotel for our trip.
We had a good stay at this hotel, the rooms are a bit dated and there are limited options in the complex, apart from the hotel restaurants, two of which are closed. Comfortable rooms with magnificent views.
Concierge was unable to book a trip to the Yamaha museum, which seemed strange.
What i DID NOT LIKE was, i paid so much money for the air conditioner not to work properly and it was hot inside the room. also,
it promotes POOL for customers but you have to pay for the pool 2000 yen everytime you use. this is not good.
I also asked for another room because it was hot, and the staff did not want to change my room becuase the hotel was full.
This is my favorite place stay when visiting Hamamatsu. It is very convenient to the station, shopping, and restaurants. The rooms are spacious and comfortable.
I recently stayed 10 nights and my only negative is there are no self-service laundry facilities onsite for guests.