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Hotel Heart Inn

3.0 star property

Photo gallery for Hotel Heart Inn

Traditional Quadruple Room
Reception
Exterior detail
Traditional Quadruple Room
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • Housekeeping

Explore the area

View map
13-7 Shinonomecho, Hakodate, 040-0036
  • Place, Hakodate City Hall
    ‪3 min walk‬
  • Place, Hakodate Morning Market
    ‪6 min walk‬
  • Place, Ekini Fish Market
    ‪8 min walk‬
  • Airport, Hakodate (HKD)
    ‪19 min drive‬

Room options

View all photos for Twin Room, 2 Bedrooms

Twin Room, 2 Bedrooms

Twin Room, 2 Bedrooms

  • City view
  • 20 sq m
  • 2 bedrooms
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Double Room

Double Room

Double Room

  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

  • City view
  • 10 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Traditional Quadruple Room

Traditional Quadruple Room

Traditional Quadruple Room

  • City view
  • 17 sq m
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Single Room

Single Room

Single Room

  • City view
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

About the area

Hakodate

Hotel Heart Inn puts you in the heart of Hakodate, steps from Hakodate City Hall and within a 10-minute stroll of Hakodate Miraikan. Highlights at this hotel include in-room free WiFi and free high-speed Internet. .This hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Additionally, you'll find laundry facilities, free newspapers in the lobby and luggage storage. Continental breakfast is available. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3-property class Hakodate hotel include Fort Goryokaku and Yunokawa Onsen.

What's nearby

  • Hakodate City Hall - 3 min walk - 0.3 km
  • Hakodate Morning Market - 6 min walk - 0.6 km
  • Ekini Fish Market - 8 min walk - 0.7 km
  • Kanemori Red Brick Warehouse - 16 min walk - 1.4 km
  • Hakodate Ropeway - 3 min drive - 1.7 km

Getting around

  • Matsukazechō Station - 5 min walk
  • Hakodate Station - 7 min walk
  • Hakodate (HKD) - 23 min drive

Restaurants

  • ‪珈琲焙煎工房函館美鈴大門店 - ‬4 min walk
  • ‪遊魚舟 - ‬4 min walk
  • ‪函館麺屋四代目 - ‬4 min walk
  • ‪魚一心 - ‬3 min walk
  • ‪みんなの家居酒屋 すずや - ‬4 min walk

About this property

Hotel Heart Inn

As a guest of Hotel Heart Inn, you'll find a vending machine, complimentary newspapers in the lobby, and laundry facilities. WiFi is free in public spaces. Hotel Heart Inn also features dry cleaning/laundry services, a front desk safe, and a television in common area. Limited free parking is available on a first-come, first-served basis.
  • 29 guestrooms or units
  • 5 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
Hotel Heart Inn offers 29 accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, toilets with an electronic bidet and complimentary toiletries.

This Hakodate hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Continental breakfast available for a fee: JPY 1,080 for adults and JPY 1,080 for children

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Lift

More

  • 5 floors

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 22-inch flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately JPY 1080 for adults and from JPY 1080 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International.
    For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Heart Inn Hakodate
Heart Hakodate
Hotel Heart Inn Hotel
Hotel Heart Inn Hakodate
Hotel Heart Inn Hotel Hakodate

Frequently asked questions

What is the cancellation policy at Hotel Heart Inn?

Hotel Heart Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Heart Inn?

Yep, Hotel Heart Inn has a free self car park and free RV/bus/truck parking. Onsite parking is limited.

Are there hot tubs in the rooms at Hotel Heart Inn?

No, but there are deep-soaking baths in the guestrooms.

Does Hotel Heart Inn serve breakfast?

Sure does, continental breakfast is available at Hotel Heart Inn.

Is there a free airport shuttle available at Hotel Heart Inn?

No, Hotel Heart Inn does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Heart Inn?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Hotel Heart Inn?

No, pets are not allowed.

Hotel Heart Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 17 out of 104 reviews
Rating 8 - Good. 45 out of 104 reviews
Rating 6 - Okay. 34 out of 104 reviews
Rating 4 - Poor. 6 out of 104 reviews
Rating 2 - Terrible. 2 out of 104 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities

消臭お願いします

駅から歩いて10分程度。周囲は静かで非常に良い。 清潔感はあるが、消臭が不十分なせいか臭いがする。
Stayed 1 night in Jan 2019
Verified

8/10 Good

Kam Yiu

Liked: Cleanliness, staff & service

首次入住感受。

這酒店步行前往景點都ok。 泊車位置就在酒店旁。 搬運行李到升降機就要上數級。 雙人房間的床size，對於夫婦來說都可以接受。 在房間內有足夠空間打開一個28吋的行李箱。
Stayed 2 nights in Oct 2018
Verified

8/10 Good

Hitoshi

Liked: Cleanliness, room comfort
主要な観光地に徒歩で行ける距離で便利だった。駐車場も停めやすかった。
Stayed 1 night in Oct 2018
Verified

8/10 Good

yosshy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

静かに落ち着けるホテル

適度な広さで、落ち着いたホテルでした。 フロントの方の説明も丁寧で、室内も清潔に清掃されていました。
Stayed 3 nights in Sep 2018
Verified

6/10 Okay

Verified traveller

CP值不太好

CP值不太好
Stayed 2 nights in Aug 2018
Verified

8/10 Good

KENJI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

いいホテルです。

立地もよく、快適に過ごせました〜〜
Stayed 1 night in Jul 2018
Verified

8/10 Good

Carin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just one night in Hakodate

Close to railwaystation and what we wanted to see on our short visit.
Stayed 1 night in Jul 2018
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service
Room is too small and old. But is okay for one night stay.
Stayed 1 night in Jun 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とてもいい、快適に過ごせました・
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel, highly recommended

Room was comfortable, spacious and welcoming. Highly recommended!
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
フロントの方がどなたも気さくでした。松風町停が最寄りですが、函館駅からも徒歩圏内ですが、周囲は静かで快適でした。また機会があれば利用させてもらいます。
Stayed 1 night in Jun 2018
Verified

8/10 Good

HIROYUKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適でした。

函館駅近く清潔でした。 喫煙所もあるし、無料コーヒーうまかったです！ 風呂も意外と広く快適でした。
Stayed 1 night in Jul 2018
Verified

8/10 Good

みみずく

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
建物は古い感じがしますが清掃がちゃんとされていました。 トイレやバスが広めで幹線道路から外れているので静かで快適に過ごせました。 飲食店や市電にも近いのも良かったです。
Stayed 1 night in Jun 2018
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
地図が不十分です。函館駅からの歩く道順を、ネットの地図を添付するのではなく、独自の分かりやすいものをウェブサイトに入れてください。
Stayed 1 night in Jun 2018
Verified

6/10 Okay

konehako

Liked: Staff & service

函館中心街

フロントの対応がとても良かった．　食事　和食も美味しかったです．部屋の感じは 普通のホテル並みで，少し古いでしたがまあまあでした．
Stayed 1 night in Jun 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
สะอาดมากโรงแรมตั้งอยู่ไม่ไกลจากสถานีรถไฟและร้านอาหาร
Stayed 1 night in Jun 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

寝るだけなら最適。

ホテルは寝るだけ、と言う方には最適。函館駅からも徒歩圏内です。バスルームは決して良い設備では無いが、最低限は揃ってます。部屋は清潔感あります。
Stayed 1 night in Jun 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

上州の空っ風

フロントで親切な対応でとても良かったです、またモー二ングコーヒーもサービスで飲み放題がいい❗️
Stayed 1 night in Jun 2018
Verified

8/10 Good

Hendry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location very quiet, maybe because I arrive at night time
Stayed 1 night in May 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tidy and comfy stay!

Check in was a breeze and the staff was welcoming. The room, while simple, and a little outdated, was clean and comfortable!
Stayed 1 night in May 2018
Verified

6/10 Okay

Cyril

Liked: Staff & service

Conforme au photo

Chambre agréable avec un petit lit....Un peu froide......Fenêtre qu'on peut ouvrir....Réception positive même sans trop d'anglais. ...... A peine à 1 km de la station de train....Un peu loin du centre par contre.
Verified

6/10 Okay

TONGHWAN

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

하트 인 숙박

깨끗은 하지만 정말 좁습니다
Verified

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

お勧めの駅近ホテルです。

当初若干室内のニオイが気になりましたが、フロントに相談するとすぐに消臭スプレー貸出や空気清浄機設置などして頂きました。Wifi不調もルーターをチェックして頂きすぐに修復、すべてとても親切な対応でした。朝市まで徒歩４，５分程度と便利な立地です。
Verified

10/10 Excellent

Fung Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth your money!
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Very clean hotel, around 500 m from Hakodate JR station
Stayed 1 night in May 2018