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Hotel Heart Inn

Property class: 3

Photo gallery for Hotel Heart Inn

A traditional Japanese room with tatami flooring, a low table, a chair, and a bed with pillows.
A multi-story hotel with a modern design, featuring a balcony on the upper floor and a ground-level entrance with a sign.
A reception desk with a clock, calendar, and informational posters.
A conference room with tables and chairs, posters on the wall, and a television on a stand.
A closet with a hanging rod labeled "SET" and a towel rack.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • Housekeeping
The current price is AU$110
22 Nov - 23 Nov

Explore the area

View map
13-7 Shinonomecho, Hakodate, 040-0036
  • Place, Hakodate City Hall
    ‪3 min walk‬
  • Place, Hakodate Morning Market
    ‪6 min walk‬
  • Place, Ekini Fish Market
    ‪8 min walk‬
  • Airport, Hakodate (HKD)
    ‪19 min drive‬

Room options

View all photos for Twin Room, 2 Bedrooms

A hotel room with two beds, a desk, a chair, a lamp, and a wall with a branch design.

Twin Room, 2 Bedrooms

  • City view
  • 20 sq m
  • 2 bedrooms
  • Sleeps 2
  • 2 Large Single Beds
  • Free wired internet

View all photos for Double Room

A hotel room with a bed, two chairs, a desk with a telephone, a small table, and a picture on the wall.

Double Room

  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Economy Double Room

A hotel room with a bed, a bedside table with a lamp, a mirror, and a door leading to another room.

Economy Double Room

  • City view
  • 10 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free wired internet

View all photos for Traditional Quadruple Room

A traditional Japanese room with tatami flooring, a low table, a chair, and a bed with pillows.

Traditional Quadruple Room

  • City view
  • 17 sq m
  • Sleeps 4
  • 4 Single Futons
  • Free wired internet

View all photos for Single Room

A hotel room with a bed, a desk with a lamp, a telephone, and a door.

Single Room

  • City view
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free wired internet

About the area

Hakodate

Hotel Heart Inn puts you in the heart of Hakodate, steps from Hakodate City Hall and within a 10-minute stroll of Hakodate Miraikan. Highlights at this hotel include in-room free WiFi and free high-speed Internet. .This hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Additionally, you'll find laundry facilities, free newspapers in the lobby and luggage storage. Continental breakfast is available. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3-property class Hakodate hotel include Fort Goryokaku and Yunokawa Onsen.

What's nearby

  • Hakodate City Hall - 3 min walk - 0.3 km
  • Hakodate Morning Market - 6 min walk - 0.6 km
  • Ekini Fish Market - 8 min walk - 0.7 km
  • Kanemori Red Brick Warehouse - 16 min walk - 1.4 km
  • Hakodate Ropeway - 3 min drive - 1.7 km

Getting around

  • Matsukazechō Station - 5 min walk
  • Hakodate Station - 7 min walk
  • Hakodate (HKD) - 23 min drive

Restaurants

  • ‪珈琲焙煎工房函館美鈴大門店 - ‬4 min walk
  • ‪魚一心 - ‬3 min walk
  • ‪いか清大門 - ‬4 min walk
  • ‪函館麺屋四代目 - ‬4 min walk
  • ‪鳳蘭 - ‬3 min walk

About this property

Hotel Heart Inn

As a guest of Hotel Heart Inn, you'll find a vending machine, complimentary newspapers in the lobby, and laundry facilities. WiFi is free in public spaces. Hotel Heart Inn also features dry cleaning/laundry services, a front desk safe, and a television in common area. Limited free parking is available on a first-come, first-served basis.
  • 29 guestrooms or units
  • 5 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
Hotel Heart Inn offers 29 accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, toilets with an electronic bidet and complimentary toiletries.

This Hakodate hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Continental breakfast available for a fee: JPY 1,080 for adults and JPY 1,080 for children

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Lift

More

  • 5 floors

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 22-inch flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately JPY 1080 for adults and from JPY 1080 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International.
    For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Heart Inn Hakodate
Heart Hakodate
Hotel Heart Inn Hotel
Hotel Heart Inn Hakodate
Hotel Heart Inn Hotel Hakodate

Frequently asked questions

What is the cancellation policy at Hotel Heart Inn?

Hotel Heart Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Heart Inn?

As of 7 Nov 2026, prices found for a 1-night stay for 2 adults at Hotel Heart Inn on 22 Nov 2026 start from AU$110, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Heart Inn?

Yep, Hotel Heart Inn has a free self car park and free RV/bus/truck parking. Onsite parking is limited.

Are there hot tubs in the rooms at Hotel Heart Inn?

No, but there are deep-soaking baths in the guestrooms.

Does Hotel Heart Inn serve breakfast?

Sure does, continental breakfast is available at Hotel Heart Inn.

Is there a free airport shuttle available at Hotel Heart Inn?

No, Hotel Heart Inn does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Heart Inn?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Hotel Heart Inn?

No, pets are not allowed.

Hotel Heart Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 17 out of 104 reviews
Rating 8 - Good. 45 out of 104 reviews
Rating 6 - Okay. 34 out of 104 reviews
Rating 4 - Poor. 6 out of 104 reviews
Rating 2 - Terrible. 2 out of 104 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Very clean hotel, around 500 m from Hakodate JR station
Stayed 1 night in May 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel, highly recommended

Room was comfortable, spacious and welcoming. Highly recommended!
Stayed 1 night in Jul 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tidy and comfy stay!

Check in was a breeze and the staff was welcoming. The room, while simple, and a little outdated, was clean and comfortable!
Stayed 1 night in May 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good central location!

Close to train station in a quiet location. 5 mins to the morning market and number of eateries nearby. Comfortable room with views of mount Hakodate.
Stayed 2 nights in Jun 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

Very nice area. Great place for relaxing.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location very quiet, maybe because I arrive at night time
Stayed 1 night in May 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just one night in Hakodate

Close to railwaystation and what we wanted to see on our short visit.
Stayed 1 night in Jul 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice little hotel located in the middle of big hotels. The hotel is not too far from JR station and it is easily to walk from and to the JR station and morning market. Highly recommended!
Stayed 2 nights in Aug 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old Japanese style room, clean n big enough for 3 ppl. Just a good place to sleep as no shops nearly by.
Stayed 1 night in Jul 2017
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

No-fuss basic hotel in a central location.

No-fuss, basic hotel which met all our needs. Could be too small though if you have more than 2 standard luggage. As with most Japanese hotels, the room is clean and the staff were very friendly! They even gave us a free packet of bath salt which we really appreciated!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth your money!
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Good place to crash, but lacks personality

Place is satisfactory. There are certainly more attractive places to stay but the place is certainly fine if you need a place to crash for the night. If I was staying two or more nights, I would look elsewhere.
Stayed 1 night in Jun 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Room is too small and old. But is okay for one night stay.
Stayed 1 night in Jun 2018
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean and tidy. Good location but it was so hard in the winter under windy snow for who must drag the luggage on snow from station to the hotel. Anyway, you can reach by taxi. Staffs are friendly. Leaving luggages after check-out is allowed.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok.

Far from tram station but it was ok
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay quite central although in the snow took nearer 20 mins to walk but still good. Non smoking Japanese style room with free tooth brushes razors etc but other rooms on same floor smoking so sleeping at night was hard because smoke smell very strong coming under door. Same with dining room which was a shame. Otherwise good and friendly place to stay.
Stayed 1 night in Dec 2017
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities

消臭お願いします

駅から歩いて10分程度。周囲は静かで非常に良い。 清潔感はあるが、消臭が不十分なせいか臭いがする。
Stayed 1 night in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service

首次入住感受。

這酒店步行前往景點都ok。 泊車位置就在酒店旁。 搬運行李到升降機就要上數級。 雙人房間的床size，對於夫婦來說都可以接受。 在房間內有足夠空間打開一個28吋的行李箱。
Stayed 2 nights in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, room comfort
主要な観光地に徒歩で行ける距離で便利だった。駐車場も停めやすかった。
Stayed 1 night in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

静かに落ち着けるホテル

適度な広さで、落ち着いたホテルでした。 フロントの方の説明も丁寧で、室内も清潔に清掃されていました。
Stayed 3 nights in Sep 2018
Verified review

6/10 Okay

CP值不太好

CP值不太好
Stayed 2 nights in Aug 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

いいホテルです。

立地もよく、快適に過ごせました〜〜
Stayed 1 night in Jul 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とてもいい、快適に過ごせました・
Stayed 1 night in Jul 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
フロントの方がどなたも気さくでした。松風町停が最寄りですが、函館駅からも徒歩圏内ですが、周囲は静かで快適でした。また機会があれば利用させてもらいます。
Stayed 1 night in Jun 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適でした。

函館駅近く清潔でした。 喫煙所もあるし、無料コーヒーうまかったです！ 風呂も意外と広く快適でした。
Stayed 1 night in Jul 2018