The Ritz-Carlton, Haikou

5.0 star property
Luxury hotel with 4 restaurants and full-service spa

Photo gallery for The Ritz-Carlton, Haikou

4 restaurants, breakfast, lunch, dinner served; Italian cuisine
Executive lounge
Front of property - evening/night
Outdoor pool
Lobby lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Breakfast available
  • Housekeeping
The current price is AU$247
includes taxes & fees
24 June - 25 June

Explore the area

Map
No. 39 Yangshan Boulevard, Longhua District, Haikou, Hainan, 570101
  • Movie Town Haikou
    ‪3 min drive‬
  • People's Park
    ‪15 min drive‬
  • Haikou Arcade Street
    ‪16 min drive‬
  • Haikou (HAK-Meilan Intl.)
    ‪15 min drive‬

Room options

Room, 2 Double Beds, Balcony, Golf View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
  • Golf view
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Presidential Suite, 1 Bedroom

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Down duvet
  • Golf view
  • 220 sq m
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed, Golf View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Down duvet
  • Golf view
  • 99 sq m
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Bedroom, Golf View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
  • Golf view
  • 99 sq m
  • Sleeps 3
  • 1 King Bed

Villa, 4 Bedrooms, Private Pool

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Connecting rooms available
Club Lounge
  • Golf view
  • 420 sq m
  • Sleeps 8
  • 4 Double Beds

Deluxe Room, 1 King Bed, Golf View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
  • Golf view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Balcony, Garden View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Balcony, Golf View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
  • Golf view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Double Beds, Balcony, Golf View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
  • Golf view
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Suite, 1 Bedroom, Golf View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • Golf view
  • 100 sq m
  • Sleeps 3
  • 1 King Bed

Family Villa, 2 Bedrooms, Private Pool

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Connecting rooms available
Club Lounge
  • 280 sq m
  • Sleeps 4
  • 2 Double Beds

About the area

Haikou

A luxury stay in Haikou awaits you at The Ritz-Carlton, Haikou. You'll be 4 km (2.5 mi) from Movie Town Haikou and 18.1 km (11.3 mi) from Haikou Volcanic Cluster Global Geopark. Highlights at this family-friendly hotel include 4 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, Thai massages, body wraps and facials along with access to the steam room. The restaurant, Terra, serves Italian cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the free kids' club, gym, outdoor tennis court and steam room. Meeting rooms, conference space, and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 11:00 AM. There's also free self parking, along with the convenience of a free theme park shuttle. .Places within a 15-minute drive of this 5-property class Longhua hotel include Fanghua Courtyard and Temple of the Five Lords.

What's nearby

  • Movie Town Haikou - 3 min drive - 2.9 km
  • People's Park - 15 min drive - 16.6 km
  • Haikou Arcade Street - 16 min drive - 17.6 km
  • Hainan University - 17 min drive - 19.8 km
  • Holiday Beach - 23 min drive - 27.0 km

Getting around

  • Haikou (HAK-Meilan Intl.) - 16 min drive

Restaurants

  • ‪光瑛楼金泉茶都 - ‬4 min drive
  • ‪红树林茶艺馆 - ‬4 min drive
  • ‪冯小刚电影公社漫游咖啡 - ‬6 min drive
  • ‪龙桥茶艺娱乐休闲中心 - ‬7 min drive
  • ‪森源茶坊 - ‬4 min drive

About this property

The Ritz-Carlton, Haikou

Luxury hotel with 4 restaurants and full-service spa
The Ritz-Carlton, Haikou offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A health club, a steam room, and a rooftop terrace are also featured at the luxury The Ritz-Carlton, Haikou. Free self parking is available.

This 5-star Haikou hotel is smoke free.

  • 191 guestrooms or units
  • 20 levels
  • 4 dining venues
  • Conference rooms
  • 1350 sq. m of conference space
  • Kid's club (free)
  • Terrace on the roof
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
The Ritz-Carlton, Haikou offers 191 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. LCD televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 7 treatment rooms. Services include deep-tissue massages, Thai massages, facials and body wraps. The spa is equipped with a steam room. The spa is open daily.

Languages

Chinese (Mandarin), English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 1 metre
  • Free theme park shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: CNY 282 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Flair
  • Terra
  • The Ritz-Carlton
  • Tin Lung Heen

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Bicycle rentals
  • Free children's club
  • Full-service spa
  • Golf clubs/equipment
  • Health club
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Pro golf lessons
  • Steam room

Family friendly

  • Arcade/game room
  • Free children's club
  • Free cot
  • Free theme park shuttle
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • Picnic area
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (100 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 20 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Paper towels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 AM
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 345 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: CNY 16.6 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 282 per person
  • Rollaway bed fee: CNY 345 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses solar energy
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. This property uses solar energy.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Ritz-Carlton Haikou Hotel
Ritz-Carlton Haikou
The Ritz carlton Haikou Mission Hills
The Ritz Carlton Haikou
The Ritz-Carlton, Haikou Hotel
The Ritz-Carlton, Haikou Haikou
The Ritz-Carlton, Haikou Hotel Haikou

Frequently asked questions

What is the cancellation policy at The Ritz-Carlton, Haikou?

The Ritz-Carlton, Haikou offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Ritz-Carlton, Haikou?

As of 10 June 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Haikou on 24 June 2025 start from AU$247.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Ritz-Carlton, Haikou?

Yep, The Ritz-Carlton, Haikou has a free self car park.

Are there any beaches close to The Ritz-Carlton, Haikou?

The closest beach to The Ritz-Carlton, Haikou is Holiday Beach (16.8 km).

Is there a spa on site at The Ritz-Carlton, Haikou?

Yep, there is an onsite spa at The Ritz-Carlton, Haikou. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as deep-tissue massages.

Does The Ritz-Carlton, Haikou have a pool?

The Ritz-Carlton, Haikou has an outdoor pool.

What luxury perks are available at The Ritz-Carlton, Haikou?

The Ritz-Carlton, Haikou features a full-service spa, a health club and an outdoor pool. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes The Ritz-Carlton, Haikou a romantic place to stay?

A lounge bar and 24-hour room service, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Ritz-Carlton, Haikou.

Is The Ritz-Carlton, Haikou family-friendly?

You bet! With amenities such as a free children's club and an arcade, as well as free infant beds in the guestrooms, it's no surprise that The Ritz-Carlton, Haikou is a hit with families.

Are there hot tubs in the rooms at The Ritz-Carlton, Haikou?

No, but there are deep-soaking baths in the guestrooms.

Does The Ritz-Carlton, Haikou serve breakfast?

Yeah, buffet breakfast is offered daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at The Ritz-Carlton, Haikou?

No, The Ritz-Carlton, Haikou does not offer an airport shuttle service.

Is there a bar or restaurant at The Ritz-Carlton, Haikou?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Ritz-Carlton, Haikou?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Ritz-Carlton, Haikou?

No, pets are not allowed.

Is there a golf course on site at The Ritz-Carlton, Haikou?

There is a golf course next to The Ritz-Carlton, Haikou.

The Ritz-Carlton, Haikou Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 23 out of 30 reviews
Rating 8 - Good. 6 out of 30 reviews
Rating 6 - Okay. 0 out of 30 reviews
Rating 4 - Poor. 1 out of 30 reviews
Rating 2 - Terrible. 0 out of 30 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

CHOONG LIANG

Stayed 3 nights in Mar 2025

10/10 Excellent

kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Angeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel to stay in Haikou

Though a tad far from town (about 30mins cab ride) the hotel is perfect, be it staff, rooms, breakfast, facilities. Cant find any fault
Stayed 3 nights in Jun 2024

10/10 Excellent

Shaun Young

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hospitality
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and facilities. Hotel is near local attractions. Hotel is adjacent to a very big outlet mall.
Stayed 4 nights in Dec 2019

8/10 Good

winnie w

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Ka Yee Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thumbs up for Ritz

Lived up to the Ritz Carlton standard. I requested for a cake for my dad as we were celebrating his birthday during the trip. Instead of just providing a cake in our room, the Ritz Carlton team decorated the room while we were out. Only down side is that the hotel is located far from town. Ideal stay for guests who prefer an accommodation near the golf course, away from town. Impt note: the location indicated on hotel.com's map is inaccurate. Hotel is near Mission Hills Golf Course.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019

10/10 Excellent

H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quiet location away from the hustle and bustle of th city area
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel with Professional Staff

Great hotel, excellent facilities and very professional and friendly staff, live up to the Ritz Carlton standard. It’s a wonderful place to chill with family and just enjoy the facilities. The food is good and the breakfast is excellent. Very well equipped gym, and kids room. It’s a bit quiet but for those who want to relax it’s a beautiful hotel. Other than movie world and a small shopping area, the surrounding areas are golf courses and other resorts.
Stayed 1 night in Nov 2018

4/10 Poor

chui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

only can stay at hotel...

Stayed 1 night in Jun 2018

10/10 Excellent

ceri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ritz Carlton Haikou

Beautiful hotel - perfect for business and golf; possibly too far out of center for most travelers
Stayed 3 nights in May 2018

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Golf trip

Nice golf trip in this 5 star hotel again
Stayed 2 nights in Nov 2019

10/10 Excellent

Yumin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很棒的飯店

酒店是在一個渡假區裡,旁邊有outlet,吃飯方便。 但是對於沒有要打高爾夫球的人來說 顯得無聊些。
Stayed 2 nights in Oct 2019

8/10 Good

LinAnyu, 台北

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
高爾夫球主題蘇格蘭風,飯店對面即shopping mall,很方便。懶人放鬆與放空的好地方。
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Yen-Wu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A perfect stay experience, more than expected.

My wife and I had a perfect experience at The Ritz-Carlton Haikou. Especially the service at Flair Restaurant is even more impressive. 近乎完美的住宿體驗,尤其是Flair餐廳的服務人員,更是令人印象深刻.
Stayed 2 nights in Jan 2019

10/10 Excellent

Szu chiao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018

10/10 Excellent

Zhao Zhuang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務非常好,是到mission hill 打波的絕好選擇
Stayed 2 nights in Dec 2018

8/10 Good

Tina, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
床太软,希望可以改善,房間沒有水果,早餐的食物太少选擇,建議可以加些地道的風味的食品,讓客人品嚐,可以讓客人留下海南島好的印象。謝謝!其它的都還好。
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Uncle Jimmy, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

高球手的不錯選擇

客屋安靜舒適,面對觀瀾湖高爾夫一號黑石球場。有來回高球場的免費穿梭巴士服務。晚上睡前去20樓的型格酒吧叹一杯雞尾酒放松下對第二天的成績絕對有幫助的。
Stayed 1 night in Apr 2018