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The Tray Hotel Hai Phong

4.0 star property

Photo gallery for The Tray Hotel Hai Phong

A modern spa room with a large oval bathtub, a smaller rectangular tub, and a separate shower area.
A breakfast table with plates of food, a vase with flowers, and a window with curtains.
A hotel lobby with a reception desk, a chandelier, a large decorative wall piece, and a flower arrangement.
A hallway with a mural of a waterfall and a stone bridge.
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$83
includes taxes & fees
1 July - 2 July

Explore the area

View map
47 Lach Tray, Ngo Quyen, Hai Phong
  • Place, Lach Tray Stadium
    ‪5 min walk‬
  • Place, Hai Phong Opera House
    ‪18 min walk‬
  • Place, Parkson TD Plaza
    ‪5 min drive‬
  • Airport, Haiphong (HPH-Cat Bi)
    ‪11 min drive‬

Room options

View all photos for Superior Room

A hotel room with two beds, a desk, a TV, and a window with curtains.

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room

A hotel room with two beds, a desk, a TV, and a window with curtains.

Deluxe Room

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

A hotel room with a sofa, a wooden coffee table with a tray, a desk with a chair, a television, and a large window with curtains.

Junior Suite

  • City view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Nam Cuong Suite

A hotel room with a large bed, two bedside lamps, a desk with a lamp, a chair, and a view of the cityscape through the window.

Nam Cuong Suite

  • City view
  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Or Twin Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Double Or Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Junior Suite

Minibar, in-room safe, desk, blackout curtains

Junior Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite

Living area

Suite

  • Sleeps 2
  • Free Wi-Fi

About the area

Hai Phong

At The Tray Hotel Hai Phong you'll be within a 20-minute stroll of Lach Tray Stadium and Hai Phong Opera House. Highlights at this hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A pampering day can include hot stone massages and Swedish massages along with body wraps, body scrubs and aromatherapy. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub, sauna and kids' swimming pool. 1184 square feet (110 square metres) of event facilities include 2 meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 6:00 AM and 9:00 AM. There's also free valet parking, along with the convenience of an airport shuttle. .With a stay at this 4-property class Ngo Quyen hotel, you'll be 26.7 km (16.6 mi) from Ha Long Bay.

What's nearby

  • Lach Tray Stadium - 5 min walk - 0.5 km
  • Hai Phong Opera House - 18 min walk - 1.6 km
  • Aeon mall lê chân hải phòng - 4 min drive - 2.2 km
  • Conference Center Hai Phong - 4 min drive - 1.9 km
  • Parkson TD Plaza - 5 min drive - 2.6 km

Getting around

  • Hai Phong Train Station - 16 min walk
  • Haiphong (HPH-Cat Bi) - 7 min drive

Restaurants

  • ‪Bánh Đa Cua Bà Cụ - ‬8 min walk
  • ‪Bánh Đa Cua Bà Cụ - ‬2 min walk
  • ‪Bánh đa cua 48 Lạch Tray - ‬1 min walk
  • ‪Bà Cụ 51 Lạch Tray - ‬2 min walk
  • ‪Sủi dìn Cầu Đất - ‬11 min walk

About this property

The Tray Hotel Hai Phong

The Tray Hotel Hai Phong offers its guests a full-service spa, an indoor pool, and a hot tub. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 2 meeting rooms. Event space at this hotel measures 1184 square feet (110 square metres) and includes a conference centre. A children's pool, a fitness centre, and a sauna are also featured at the business-friendly The Tray Hotel Hai Phong. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Hai Phong hotel.

  • 78 guestrooms or units
  • 2 dining venues
  • 1184 sq ft of conference space
  • 110 sq. m of conference space
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Lift
  • Smoking in designated areas
  • Bar or lounge
The Tray Hotel Hai Phong offers 78 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The on-site spa has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include hot stone massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy, reflexology and thalassotherapy.

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  • Parking included
  • Free Wi-Fi
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The price is AU$72
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: VND 300,000 for adults and VND 300,000 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Children's pool
  • Fenced pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1,184 square foot of space)

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Reflexology
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Handrails in stairways
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 72 hours prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Tray Hotel Hai Phong

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 300000 for adults and from VND 300000 for children
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation. At check-in, guests must provide a negative PCR COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 1 and over, and the test must have been administered no more than 72 hours prior to check-in.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Nam Cuong Haiphong
Nam Cuong Hotel
Nam Cuong Hotel Haiphong
Nam Cuong Hai Phong Hotel
Nam Cuong Hai Phong
The Tray Hotels
The Tray Hotel Hotel
The Tray Hotel Hai Phong
Nam Cuong Hai Phong Hotel
The Tray Hotel Hotel Hai Phong

Frequently asked questions

Is parking available at The Tray Hotel Hai Phong?

Yep, The Tray Hotel Hai Phong has a free self car park and free valet parking. Onsite parking is limited.

How much does it cost to stay at The Tray Hotel Hai Phong?

As of 30 June 2026, prices found for a 1-night stay for 2 adults at The Tray Hotel Hai Phong on 1 July 2026 start from AU$83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at The Tray Hotel Hai Phong?

Yep, there is an onsite spa at The Tray Hotel Hai Phong. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does The Tray Hotel Hai Phong have a pool?

The Tray Hotel Hai Phong has an indoor pool and a kids' pool. The pool is open 6:30 AM to 10:00 PM.

What luxury perks are available at The Tray Hotel Hai Phong?

The Tray Hotel Hai Phong features a full-service spa, an indoor pool and 2 restaurants.

Does The Tray Hotel Hai Phong serve breakfast?

Yeah, buffet brekkie is on offer daily from 6:00 AM to 9:00 AM.

Is there a free airport shuttle available at The Tray Hotel Hai Phong?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at The Tray Hotel Hai Phong?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Tray Hotel Hai Phong?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at The Tray Hotel Hai Phong?

No, pets and service animals are not allowed.

The Tray Hotel Hai Phong Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 5 out of 13 reviews
Rating 8 - Good. 4 out of 13 reviews
Rating 6 - Okay. 1 out of 13 reviews
Rating 4 - Poor. 1 out of 13 reviews
Rating 2 - Terrible. 2 out of 13 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Bonaventure

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel and convenient location. Staff is very attentive and helpful.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Only thing i would suggest is to inform guests about the key policy. We were not aware of the charge for lost keys. In our country, you can ask for as many keys as you want and you dont need to return them. Thank you.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
酒店設施較舊，房間有點霉味，入住當晚在房間還看到一隻大壁虎，床墊太軟，早餐選擇太少，幸好酒店周邊很多食店
Stayed 1 night in Jun 2019
Verified

8/10 Good

Mimi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ヨーロッパの良き古さをイメージできる内装でした。 コストパフォーマンスは良いと思います。
Stayed 2 nights in Jul 2018
Verified

4/10 Poor

Mingoo

Liked: Cleanliness
Disliked: Staff & service, room comfort

Not a good service

Night staff was not nice at the furst day and he cheated the currency conversion. I found that out on the next day. He wasn't nice on the second day either. I also booked a taxi but the taxi came 30 mins late so I was almost late for my flight. Hotel was very expensive compare to its facilities and its service. Hot noodle breakfast was very good though.
Verified

8/10 Good

Gwenaëlle

Stayed 1 night in Dec 2025
Verified

8/10 Good

Mikael

Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Van Phuong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Loc

Stayed 2 nights in May 2024
Verified

2/10 Terrible

Sattha

Stayed 3 nights in Jan 2024
Verified

2/10 Terrible

Sattha

Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

gwang soon

Stayed 2 nights in Feb 2023
Verified

8/10 Good

YUKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2019