Flamingo Cat Ba Resort – Managed by Flamingo Hotels & Resorts

5.0 star property
Luxury hotel on the beach, with 2 indoor pools

Photo gallery for Flamingo Cat Ba Resort – Managed by Flamingo Hotels & Resorts

2 indoor pools, outdoor pool
2 indoor pools, outdoor pool
Lobby
Breakfast, lunch and dinner served
Beach/ocean view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Cat Co 1 Beach, Cat Hai, Hai Phong, 18000
  • Place, Cat Co Beach
    ‪1 min walk‬
  • Place, Cannon Fort
    ‪17 min walk‬
  • Place, Lan Ha Bay
    ‪4 min drive‬
  • Airport, Haiphong (HPH-Cat Bi)
    ‪97 min drive‬

Room options

Deluxe Mountain King

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
LCD TV
Premium bedding
Hydromassage showerhead
Hairdryer
Bathrobes
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Mountain view

Premier Mountain King

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Air conditioning
Heating
LCD TV
Premium bedding
Hydromassage showerhead
Hairdryer
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Mountain view

Deluxe Ocean King

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Heating
LCD TV
Premium bedding
Hydromassage showerhead
Hairdryer
Bathrobes
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Ocean view

Premier Ocean King

8.8 out of 10
Excellent
(9 reviews)

Highlights

Balcony
Air conditioning
Heating
LCD TV
Premium bedding
Hydromassage showerhead
Hairdryer
Bathrobes
  • 37 sq m
  • Sleeps 3
  • 1 King Bed
  • Ocean view

2-Bedroom Deluxe Residence Ocean

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Dining table
LCD TV
2 bedrooms
Premium bedding
  • 121 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Large Single Beds
  • Ocean view

Deluxe Mountain Twin

  • Sleeps 2

Premier Mountain Twin

  • Sleeps 2

Deluxe Ocean Twin

  • Sleeps 2

Premier Ocean Twin

  • Sleeps 2

2-Bedroom Deluxe Residence Ocean

  • Sleeps 4

Deluxe Mountain Twin

Highlights

Air conditioning
Heating
LCD TV
Premium bedding
Hydromassage showerhead
Hairdryer
Bathrobes
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds
  • Mountain view

Deluxe Ocean Twin

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
LCD TV
Premium bedding
Hydromassage showerhead
Hairdryer
Bathrobes
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds
  • Ocean view

Premier Ocean Twin

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Air conditioning
Heating
LCD TV
Premium bedding
Hydromassage showerhead
Hairdryer
Bathrobes
  • 37 sq m
  • Sleeps 3
  • 2 Single Beds
  • Ocean view

Premier Mountain Twin

Highlights

Balcony
Air conditioning
Heating
LCD TV
Premium bedding
Hydromassage showerhead
Hairdryer
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds
  • Mountain view

Deluxe Central - Mountain King

Highlights

Air conditioning
Heating
LCD TV
Premium bedding
Hydromassage showerhead
Hairdryer
Bathrobes
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Mountain view

Deluxe Central - Mountain Twin

Highlights

Air conditioning
Heating
LCD TV
Premium bedding
Hydromassage showerhead
Hairdryer
Bathrobes
Private bathroom
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds
  • Mountain view

Deluxe Central - Ocean King

Highlights

Air conditioning
Heating
LCD TV
Premium bedding
Hydromassage showerhead
Hairdryer
Bathrobes
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Ocean view

Deluxe Central - Ocean Twin

Highlights

Air conditioning
Heating
LCD TV
Premium bedding
Hydromassage showerhead
Hairdryer
Bathrobes
Private bathroom
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds
  • Ocean view

Premier Central - Mountain King

Highlights

Balcony
Air conditioning
Heating
LCD TV
Premium bedding
Hydromassage showerhead
Hairdryer
Bathrobes
  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • Mountain view

Premier Central - Mountain Twin

Highlights

Balcony
Air conditioning
Heating
LCD TV
Premium bedding
Hydromassage showerhead
Hairdryer
Bathrobes
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds
  • Mountain view

Premier Central - Ocean King

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Air conditioning
Heating
LCD TV
Premium bedding
Hydromassage showerhead
Hairdryer
Bathrobes
  • 40 sq m
  • Sleeps 2
  • 1 King Bed
  • Ocean view

Premier Central - Ocean Twin

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Heating
LCD TV
Premium bedding
Hydromassage showerhead
Hairdryer
Bathrobes
  • 40 sq m
  • Sleeps 2
  • 2 Single Beds
  • Ocean view

2-Bedroom Deluxe Central Residence Ocean

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Dining table
LCD TV
2 bedrooms
Premium bedding
  • 121 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Large Single Beds
  • Ocean view

Imperial Sky Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Private pool
Air conditioning
Heating
Dining table
LCD TV
  • 650 sq m
  • 3 bedrooms
  • Sleeps 9
  • 3 King Beds
  • Ocean view

1-Bedroom Deluxe Residence Ocean

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Dining table
LCD TV
Premium bedding
Hydromassage showerhead
  • 57 sq m
  • Sleeps 3
  • 1 King Bed
  • Sea view

1-Bedroom Premier Residence Ocean

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Dining table
LCD TV
Premium bedding
  • 68 sq m
  • Sleeps 3
  • 1 King Bed
  • Sea view

2-Bedroom Premier Residence Ocean

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Dining table
LCD TV
2 bedrooms
  • 135 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Single Beds and 1 King Bed
  • Sea view

3-Bedroom Premier Residence Ocean

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Heating
Dining table
LCD TV
3 bedrooms
  • 168 sq m
  • 3 bedrooms
  • Sleeps 9
  • 2 Single Beds and 2 King Beds
  • Sea view

Premier Ocean King

  • Sleeps 2

Deluxe Ocean King

  • Sleeps 2

Premier Mountain King

  • Sleeps 2

Deluxe Mountain King

  • Sleeps 2

Deluxe Central - Mountain King

  • Sleeps 2

Deluxe Central - Mountain Twin

  • Sleeps 2

Premier Central - Mountain King

  • Sleeps 2

Premier Central - Mountain Twin

  • Sleeps 2

Deluxe Central - Ocean King

  • Sleeps 2

Deluxe Central - Ocean Twin

  • Sleeps 2

Premier Central - Ocean King

  • Sleeps 2

Premier Central - Ocean Twin

  • Sleeps 2

2-Bedroom Deluxe Central Residence Ocean

  • Sleeps 4

1-Bedroom Deluxe Residence Ocean

  • Sleeps 2

1-Bedroom Premier Residence Ocean

  • Sleeps 2

2-Bedroom Premier Residence Ocean

  • Sleeps 4

3-Bedroom Premier Residence Ocean

  • Sleeps 6

About the area

Hai Phong

A luxury stay in Hai Phong awaits you at Flamingo Cat Ba Resort – Managed by Flamingo Hotels & Resorts. Within steps you'll find Cat Co Beach and Cat Ba Wholesale Market within a 20-minute stroll. Highlights at this beachfront hotel include 2 indoor swimming pools, a full-service spa and a restaurant. .A day of pampering at Seva can include massages along with access to the sauna. The hotel's own lounge bar is a nice place to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and nightclub. Plus you'll find free Wi-Fi in public areas, a gym and a free children's club. Each morning buffet breakfast is served between 7:00 AM and 9:30 AM. There's also the convenience of free self parking. .In proximity to this 5-property class Cat Hai hotel you'll find Ha Long Bay.

What's nearby

  • Cat Co Beach - 1 min walk - 0.0 km
  • Cannon Fort - 17 min walk - 1.4 km
  • Cat Ba Wholesale Market - 17 min walk - 1.4 km
  • Lan Ha Bay - 2 min drive - 1.5 km
  • Tung Thu Beach - 3 min drive - 1.5 km

Getting around

  • Ga Ha Long Station - 84 min drive
  • Haiphong (HPH-Cat Bi) - 99 min drive

Restaurants

  • ‪The bigman Restaurant - ‬11 min walk
  • ‪Full Moon Restaurant - ‬9 min walk
  • ‪Tít & Mít - ‬12 min walk
  • ‪Secret Garden - ‬16 min walk
  • ‪Phuong Phuong Restaurant - ‬9 min walk

About this property

Flamingo Cat Ba Resort – Managed by Flamingo Hotels & Resorts

Luxury hotel on the beach, with 2 indoor pools
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Flamingo Cat Ba Resort – Managed by Flamingo Hotels & Resorts, enjoy a pampering afternoon at the full-service spa and cool off in one of the 2 indoor swimming pools.

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. This luxury hotel also offers a complimentary children's club, an outdoor pool and a fitness centre. Self parking is free.

Smoking is allowed in designated areas at this 5-star Hai Phong hotel.

  • 600 guestrooms or units
  • 16 levels
  • 3 buildings
  • Nightclub
  • Karaoke
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Dining venue
Flamingo Cat Ba Resort – Managed by Flamingo Hotels & Resorts offers 600 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Beds feature premium bedding. 40-inch LCD televisions come with cable channels. Bathrooms include baths or showers with a hydromassage showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Seva has 12 treatment rooms, including rooms for couples. Services include massages. The spa is equipped with a sauna and a steam room. Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: VND 550,000 to 750,000 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 2 indoor pools
  • Beach volleyball
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Karaoke
  • Nightclub
  • Outdoor pool

Family friendly

  • 2 indoor pools
  • Free children's club
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach

Full-service spa

  • 12 treatment rooms
  • Couples treatment rooms
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 16 floors
  • 3 buildings
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Flamingo Cat Ba Resort – Managed by Flamingo Hotels & Resorts

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: VND 1000000 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 550000 to 750000 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. The property is professionally cleaned.

Property Registration Number 0101117565

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Flamingo Resort Cat Ba Hotel
Flamingo Cat Ba Beach Resort
Flamingo Resort Cat Ba Hai Phong
Flamingo Premium Cat Ba Beach Resort
Flamingo Resort Cat Ba Hotel Hai Phong

Frequently asked questions

Is parking available at Flamingo Cat Ba Resort – Managed by Flamingo Hotels & Resorts?

Yep, Flamingo Cat Ba Resort – Managed by Flamingo Hotels & Resorts has a free self car park.

Are there any beaches close to Flamingo Cat Ba Resort – Managed by Flamingo Hotels & Resorts?

Yep, Flamingo Cat Ba Resort – Managed by Flamingo Hotels & Resorts is on Cat Co Beach. Fun beach activities include volleyball.

Is there a spa on site at Flamingo Cat Ba Resort – Managed by Flamingo Hotels & Resorts?

Yep, Seva is available for guests. It has a steam room and a sauna. You'll enjoy services like massages.

Does Flamingo Cat Ba Resort – Managed by Flamingo Hotels & Resorts have a pool?

Flamingo Cat Ba Resort – Managed by Flamingo Hotels & Resorts has 2 indoor swimming pools and an outdoor pool.

What luxury perks are available at Flamingo Cat Ba Resort – Managed by Flamingo Hotels & Resorts?

Flamingo Cat Ba Resort – Managed by Flamingo Hotels & Resorts features 2 indoor pools, a full-service spa and a nightclub. All guestrooms come with hydromassage showerheads, premium bedding and 24-hour room service.

What makes Flamingo Cat Ba Resort – Managed by Flamingo Hotels & Resorts a romantic place to stay?

Couples spa treatments and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Flamingo Cat Ba Resort – Managed by Flamingo Hotels & Resorts.

Is Flamingo Cat Ba Resort – Managed by Flamingo Hotels & Resorts family-friendly?

You bet! With amenities such as a free children's club, 2 indoor pools and laundry facilities, it's no surprise that Flamingo Cat Ba Resort – Managed by Flamingo Hotels & Resorts is a hit with families.

Does Flamingo Cat Ba Resort – Managed by Flamingo Hotels & Resorts serve breakfast?

You bet, buffet breakfast is available daily from 7:00 AM to 9:30 AM.

Is there a free airport shuttle available at Flamingo Cat Ba Resort – Managed by Flamingo Hotels & Resorts?

No, Flamingo Cat Ba Resort – Managed by Flamingo Hotels & Resorts does not offer an airport shuttle service.

Is there a bar or restaurant at Flamingo Cat Ba Resort – Managed by Flamingo Hotels & Resorts?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Flamingo Cat Ba Resort – Managed by Flamingo Hotels & Resorts?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Flamingo Cat Ba Resort – Managed by Flamingo Hotels & Resorts?

No, pets and service animals are not allowed.

Flamingo Cat Ba Resort – Managed by Flamingo Hotels & Resorts Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 109 out of 190 reviews
Rating 8 - Good. 43 out of 190 reviews
Rating 6 - Okay. 25 out of 190 reviews
Rating 4 - Poor. 9 out of 190 reviews
Rating 2 - Terrible. 4 out of 190 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service
Very helpful staff and an amazing place
Stayed 3 nights in Oct 2025

10/10 Excellent

ronald, MOUNT PLEASANT

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the room and the view
Stayed 3 nights in Oct 2025

8/10 Good

Vincent

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel but far from everything

Love the resort, amazing place, just to many people, lost of people waiting for elevators and carts to take you to the 1st building if you wanted to get into town, which is a 10-15 min walk down and up a big hill. Everything else about the hotel was excellent. Our room was immaculate, received good service, and the breakfast buffett was amazing. Its just that this place was too big for me.
Stayed 2 nights in Oct 2025

6/10 Okay

Gemma

Liked: Staff & service, property conditions & facilities, room comfort
The views from Flamingo are absolutely gorgeous. It is sat right on the beachfront, with direct beach access and a lovely pool. However, I would not come to this resort expecting 5 star luxury, it’s a 3 star at best. The rooms were clean to an extent, but the walls had damp marks on them, and the bathroom was definitely not cleaned to a 5 star standard, it’s cleaned better in b&b’s back in the UK. The aircon can’t go below 24 in temperature, even if set to 18 on the thermostat. We ended up requesting a fan to help distribute the cooler air to where we were sleeping as it was way too hot in there. Again, at a 5 star hotel I would expect to control the temperature of the room to how I like it. The facilities are great, the spa was lovely and the reception staff were polite and helpful. However you cannot have that number of sun beds for a hotel of that size. Roughly 15 by the pool? Absolutely not. Even if you were lucky enough to get one, some Vietnamese’s families thought they could use them anyway even if your stuff was on them and you were having a quick swim. Overall, don’t bother coming here if you was a 5 star luxury experience. The hotel itself isn’t bad, if you paid less for the pleasure of staying there and set your expectations to staying at a 3 star.
Stayed 4 nights in Oct 2025

10/10 Excellent

Duong

Stayed 2 nights in Oct 2025

8/10 Good

Loren

Stayed 4 nights in Oct 2025

10/10 Excellent

Humberto Rodriguez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is phenomenal. Very friendly and respectful. Always making sure you are great.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jeffrey

Stayed 2 nights in Aug 2025

10/10 Excellent

greg

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Terry

Stayed 3 nights in Sep 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in Cat Ba

Hotel room was up to all my expectations and good choice for breakfast. Unfortunately due to storm the week before some pools were closed and the beach was full of rubbish which staff didn't seem to be making an effort to clean up in any hurry. Distance from Cat Ba town was easy
Stayed 2 nights in Jul 2025

6/10 Okay

Reshad

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 8 nights in Jul 2025

8/10 Good

Dung, Los Angeles

Stayed 2 nights in Jun 2025

6/10 Okay

Ba Hoang Tuan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
This hotel is clearly geared more towards local guests as the way they treat their guess westerners would ever accept. There are three separate buildings connected by a skybridge, and check-in is only available at the buildng your assigned too. It would have been helpful if they clarified this in advance, so I recommend emailing ahead to confirm where to check in. Check-in is at 3 PM and checkout is at 11 AM. With so many people coming and going, the process is chaotic. It seems poorly managed—they could easily stagger check-in and checkout times to reduce congestion. We asked for a late checkout of just one hour (12 PM) and were told it would cost 30% of a full night’s stay, which felt unreasonable. When we did check out, it was a mess. The checkout area was like a fish market—crowded, loud, and disorganised. People were sitting on the floor and lining up as if it were a busy buffet. On the plus side, the hotel itself is nice. There’s a good pool and the beach is right at the doorstep. But the customer service leaves a lot to be desired. For example, we were travelling with an infant and needed extra bottled water to mix formula. Each room gets two complimentary bottles per day, but when we requested one more, they flatly refused. I was genuinely shocked—they denied a simple request over something that costs less than 10,000 VND (under $1). It left a poor impression and really impacted our overall experience.
Stayed 2 nights in Jun 2025

6/10 Okay

Emma

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Good walking distance to town. Lots of drinks/food out of stock. Guests always slipping over as floors constantly wet. Very crowded.
Stayed 4 nights in Jun 2025

4/10 Poor

Julianna

Disliked: Amenities, property conditions & facilities
I don’t know who is giving this property 5-star reviews, but they’ve obviously never stayed in a nice hotel. I was really excited considering the raving reviews and it was dirty, uncomfortable beds, gross pools, and kids everywhere. Never written a negative review, but wow do I hope you don’t have to stay here.
Stayed 2 nights in May 2025

4/10 Poor

Marie

Travelled with group
Liked: Property conditions & facilities
This is a very large hotel with 3 large buildings that means large crowds of people, don’t be deceived by the pictures. If you are a westerner I’d say stay else where, find a small boutique hotel as you cannot relax here. The crowds of visitors barge past you, there’s puddles of water from people returning from the pool in the entrance and lift areas, the corridors are noisy. The check in area was so loud and absolute chaos at check in and check out times. It’s also located furthest away from the town. The staff are friendly and helpful but I’d say stay elsewhere. I went there thinking it would be a chill out wind down at the end of my holiday and it wasn’t.
Stayed 1 night in May 2025

4/10 Poor

Marie

Stayed 1 night in May 2025

6/10 Okay

KATHRYN E

Travelled with family
Liked: Cleanliness, property conditions & facilities
We were really looking forward to staying here as the highlight at the end of our month-long trip in Vietnam, and sadly were disappointed. While the property and facilities were very beautiful, the onsite food and drink was very limited, the staff were ok but not friendly or that helpful (gave incorrect info a few times), and seemed more bureaucratically corporate with a fee for (what felt like) every little thing. It was a stark difference after the incredible service and hospitality we had received at all the other spots we stayed over the prior 3 weeks in Vietnam where we had paid considerably less for our stays. While the hotel could not help this, unfortunately the huge amount of garbage in the Bay meant the beach and swimming in the Sea were very disappointing. The staff appeared to occasionally try & clear away some of the garbage, but there was so much of it in the water & continually washing up on shore that we stuck to the pool.
Stayed 3 nights in May 2025

8/10 Good

Tejas

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in May 2025

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

The resort is amazing with breathtaking view.Our room is very nice with balcony facing the bay. Breakfast buffet is plenty and variety with different foods choices. We love the service here and staffs are very friendly and polite.The resort also has electric taxi to take you to into the town with small fee. We are really enjoyed our stay here, will definitely recommend to our friends and family if they travel to Việt nam
View from our room
From Lan ha restaurant
Beach
Stayed 4 nights in May 2025

10/10 Excellent

SunHong

Stayed 2 nights in Apr 2025

8/10 Good

inara, london

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Room and public areas cleaned not up to five stars standard, beach area dirty, specially around sun beds
Stayed 15 nights in Apr 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

John

All of the Above
Stayed 6 nights in Apr 2025