Free WiFi, LCD TVs, and free bottled water are featured in all 233 soundproofed rooms. Minibars provide refreshments, and 24-hour room service is also available. Nice touches to enhance your stay include rainfall showerheads and slippers, while down comforters invite a good night's rest. Safes, hair dryers, and phones are also available.
A day of pampering at Bloom Spa can include body treatments along with access to the steam room. The restaurant, Flame Grill & Bar, serves Asian cuisine and is open for breakfast, lunch, and dinner. Cuppa Gourmet Café is the hotel's own bar. Enjoy the free kids' club and fitness center. 3714 square feet (345 square meters) of event facilities include a conference center, and other business amenities include a business center. Other amenities include free WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. There's also free valet parking, along with the convenience of an airport shuttle.
Sights in the region of this 5-star Ngo Quyen hotel include Cat Ba National Park and Cat Co Beach.
The following facilities will be closed during the winter:
Due to COVID-19, this property’s food and beverage options may be limited.
Mercure Hai Phong offers its guests a full-service spa, an outdoor pool, and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 3714 square feet (345 square meters) and includes a conference center. A rooftop terrace, spa services, and a complimentary children's club are also featured at the luxury Mercure Hai Phong. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Hai Phong hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Mercure Hai Phong offers 233 air-conditioned accommodations with minibars and safes. Beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Cuppa Gourmet Café - Onsite bar.
Flame Grill & Bar - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for lunch and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.