6/10 Okay
Helen
5 May 2025
Liked: Cleanliness, amenities, property conditions & facilities
My room was clean, other than a red stain on the carpet. I dislike carpet in hotel rooms. It is unsanitary, in my opinion. There was no phone in my room. Kids were running back and forth in the hallway at 11:30 pm one night. I called on my cell phone and complained. Breakfast was minimal with no bacon or sausage offered. Eggs were barely warm at 9:30 am on a Saturday. Staff rushed to clean the breakfast area 30 minutes earlier than the stated end time. I was told not to sit in an area because the staff had already cleaned those tables. This made no sense. Was I supposed to sit at a table that had not been cleaned? Apparently, the staff did not want to walk 10’ farther to a different area to clean a table. The AC worked well. Water was sufficiently hot. Towels were thin. Lighting in the bathroom was dim. The bed was OK other than a rather hard edge at the sides. The surrounding area seemed safe.
Helen
Stayed 3 nights in May 2025