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Sofitel Guiyang Hunter

Photo gallery for Sofitel Guiyang Hunter

A high-rise hotel room with a panoramic city view, a dining table with a plate of food, and a seating area with a sofa and chairs.
Junior Suite, 1 King Bed, River View
A modern living room with a city view, a dining area, and a sofa with colorful cushions.
A hotel room with a city view, a bed, a sofa, a desk, and a lamp.
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$201
includes taxes & fees
29 June - 30 June

Explore the area

View map
33 Dusigaojiaqiao Road, Nanming District, Guiyang, Guizhou, 550002
  • Place, Jiaxiu Lou
    ‪5 min walk‬
  • Place, Renmin Plaza
    ‪2 min drive‬
  • Place, Hebin Park of Guiyang
    ‪3 min drive‬
  • Airport, Guiyang (KWE-Longdongbao)
    ‪10 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, River View

Junior Suite, 1 King Bed, River View

Junior Suite, 1 King Bed, River View

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room, 1 King Bed, Club lounge access

A hotel room with a large bed, a desk, a chair, and a view of a cityscape.

Luxury Room, 1 King Bed, Club lounge access

  • River view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room, 2 Single Beds, Club lounge access

Premium bedding, minibar, in-room safe, desk

Luxury Room, 2 Single Beds, Club lounge access

  • River view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Luxury Room, 1 King Bed, River View

Luxury Room, 1 King Bed, River View

Luxury Room, 1 King Bed, River View

  • River view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Suite, 1 King Bed, Club lounge access, River View (Prestige)

A modern living room with a city view, a dining area, and a sofa with colorful cushions.

Club Suite, 1 King Bed, Club lounge access, River View (Prestige)

  • City view
  • 84 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a view of a cityscape.

Superior Room, 1 King Bed

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds, City View

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds, City View

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

About the area

Guiyang

Sofitel Guiyang Hunter places you in the centre of Guiyang, connected to a shopping centre and within a 30-minute stroll of Jiaxiu Lou and Hebin Park of Guiyang. Highlights at this luxury hotel include 3 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with hydrotherapy and thalassotherapy. The restaurant, Le Chinois, serves Chinese cuisine and is open for lunch and dinner. Le Bar is the hotel's own lobby lounge. Enjoy the gym, Hot tub and sauna as well as access to bike hire. 6997 square feet (650 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .With a stay at this 5-property class Nanming District hotel, you'll be 2.4 km (1.5 mi) from Renmin Plaza and 2.9 km (1.8 mi) from Guizhou Geological Museum.

What's nearby

  • Jiaxiu Lou - 5 min walk - 0.4 km
  • Guiyang Normal University - 1 min drive - 1.1 km
  • Renmin Plaza - 2 min drive - 2.1 km
  • Hebin Park of Guiyang - 3 min drive - 2.8 km
  • Guiyang Olympic Sports Center - 16 min drive - 16.3 km

Getting around

  • Guiyangbei Railway Station - 17 min drive
  • Guiyang (KWE-Longdongbao) - 11 min drive

Restaurants

  • ‪亮欢寨酸汤鱼 - ‬12 min walk
  • ‪岜沙苗寨 - ‬9 min walk
  • ‪维多利亚咖啡厅 - ‬4 min walk
  • ‪Sweetea - ‬12 min walk
  • ‪low light - ‬5 min walk

About this property

Sofitel Guiyang Hunter

Sofitel Guiyang Hunter offers its guests a full-service spa, an indoor pool, and a health club. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 6997 square feet (650 square metres) and includes conference space. A hot tub, a sauna, and spa services are also featured at the luxury Sofitel Guiyang Hunter. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Guiyang hotel.

  • 1 building
  • 274 guestrooms or units
  • 58 levels
  • 3 dining venues
  • Conference rooms
  • 6997 sq ft of conference space
  • 650 sq. m of conference space
  • Built in 2017
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Sofitel Guiyang Hunter offers 274 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Guiyang hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 7 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy.

Similar properties

Miscellaneous
Kempinski Hotel Guiyang
Nanming District
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
4.4 out of 5, Excellent, 31 reviews
The price is AU$180
includes taxes & fees
29 June - 30 June
Kempinski Hotel Guiyang

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free secured self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CNY 188 for adults and CNY 94 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kwee Zeen
  • Le Bar
  • Le Chinois

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 6,997 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 58 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 80% organic food
  • Banquet hall
  • Built in 2017
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's robes
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Electrical adapters
  • Energy-saving switches used
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Disposable personal items such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt are available on request.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sofitel Guiyang Hunter

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 360.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 188 for adults and from CNY 94 for children
  • Rollaway bed fee: CNY 360.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Carte Blanche, cash and mobile payments. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Sofitel Guiyang Hunter Hotel
Sofitel Hunter Hotel
Sofitel Hunter
Sofitel Guiyang Hunter (opening February 2017)
Sofitel Guiyang Hunter (opening November 2016)
Sofitel Guiyang (opening August 2016)
Sofitel Guiyang (opening November 2016)
Sofitel Guiyang Hunter Hotel
Sofitel Guiyang Hunter Guiyang
Sofitel Guiyang Hunter Hotel Guiyang

Frequently asked questions

What is the cancellation policy at Sofitel Guiyang Hunter?

Sofitel Guiyang Hunter offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sofitel Guiyang Hunter?

As of 28 June 2026, prices found for a 1-night stay for 2 adults at Sofitel Guiyang Hunter on 29 June 2026 start from AU$201, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sofitel Guiyang Hunter?

Yep, Sofitel Guiyang Hunter has a free self car park.

Is there a spa on site at Sofitel Guiyang Hunter?

Yep, there is an onsite spa at Sofitel Guiyang Hunter. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Sofitel Guiyang Hunter have a pool?

Sofitel Guiyang Hunter has an indoor pool.

What luxury perks are available at Sofitel Guiyang Hunter?

Sofitel Guiyang Hunter features a full-service spa, a health club and an indoor pool. All guestrooms come with premium bedding, 24-hour room service and espresso makers.

What makes Sofitel Guiyang Hunter a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Sofitel Guiyang Hunter.

Is Sofitel Guiyang Hunter family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Sofitel Guiyang Hunter is a hit with families.

Does Sofitel Guiyang Hunter serve breakfast?

Yep, buffet breakfast is served on weekdays from 7:00 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Sofitel Guiyang Hunter?

No, Sofitel Guiyang Hunter does not offer an airport shuttle service.

Is there a bar or restaurant at Sofitel Guiyang Hunter?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sofitel Guiyang Hunter?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sofitel Guiyang Hunter?

No, pets and service animals are not allowed.

Sofitel Guiyang Hunter Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 31 out of 49 reviews
Rating 8 - Good. 15 out of 49 reviews
Rating 6 - Okay. 3 out of 49 reviews
Rating 4 - Poor. 0 out of 49 reviews
Rating 2 - Terrible. 0 out of 49 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rubin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dejligt sted - Janice and Lena provided great service
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Andres

Liked: Staff & service, amenities, property conditions & facilities
Old hotel with spacious room, delicious breakfast. Should have smoking floors, smells to cigarette in all floors. Rooms can be renewed
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Zhongmin

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoy the staying at Sofitel. Only the drive way to the entrance is a little too narrow. Sometimes the car has to wait to get to the entrance.
Stayed 6 nights in Jun 2024
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. They l work really hard to be excellent and they succeed. Not too much English which is typical of the area.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Yun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elevator sucks

I have to take three different elevators from guest room to parking lot.
Stayed 1 night in May 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient. Breakfast is good.
Stayed 2 nights in Apr 2021
Verified

8/10 Good

Suk Yi Fintara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

相當滿意的住宿体驗，從房間可望到貴陽市的夜景

地點方利，附近有購物商場及餐廳，去一般本地團的集合熱點很近打的10RMB便可。酒店很好。
Stayed 5 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yuki and Sammi were very helpful during the check in process. Martin was very nice to guide us the way to nearby attractions. Very friendly service to children. Good hotel.
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Gregory

A very nice hotel. We had a pleasant and peaceful stay for 3 days. The hotel is clean and modern with good amenities and conveniently located on top of a large shopping mall and at a location where it is quite easy to get a taxi. Staff were friendly and helpful. I would have given the place a higher rating except that I had prearranged to pay for our stay in local currency. Instead the hotel charged our stay to our credit card used for deposit at the time of check-in, causing some confusion.
Stayed 3 nights in Nov 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the staffs are very pleasant. Good room size and the beds are very comfortable. Nice view.
Stayed 1 night in Oct 2018
Verified

6/10 Okay

robert

Liked: Cleanliness, room comfort

Unconventional

Room arrangement inconvenient and some staffs are very helpful but others are not.
Stayed 4 nights in Sep 2018
Verified

8/10 Good

Jing

My stay at Guiyang HHunter Sofitel hote, great

The hotel is very nice and in one of the highest building in Guiyang. Location is also very good. The service is good and nothing negative at all.
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

junling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整个入住是一个不错的体验，特别是知道我们同行入住宾客正好生日，酒店宾客主任何迟迟、王聪主动联系我们并免费提供一个生日蛋糕送到房间，服务很贴心，下次还选择该酒店！
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

LI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常棒的酒店

酒店的房间很舒服，酒店工作人员的服务也很周到，这家酒店成为我的不二选择
Stayed 2 nights in Jul 2018
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
It is not a place that easy to get a taxi, I asked the staff to help me call taxi. They are so nice and enthusiastic. Everything is not bad but the most disappointing me is that the pillows are smelly. I wonder the staffs did not change the pillows after the last customers have used them or the pillowcase was not dried enough by the clothes dryer.
Stayed 1 night in May 2018
Verified

8/10 Good

Ching Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice staying in Geiyang

It is a pleasant stay, the hotel is in good location, service is good, elevator is a bit confusing, overall it is an excellent hotel
Stayed 7 nights in May 2018
Verified

10/10 Excellent

Chun Lin Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
這是家非常舒適的5星級酒店，職員態度極佳，幫助人客無微不至，房間設備新穎美觀，外望貴陽的景色優美，下次去一定會再入住。
Stayed 1 night in Mar 2018
Verified

10/10 Excellent

jie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

贵阳索菲特酒店最最最舒服

在酒店方面我是很挑剔的人，这次入住贵阳索菲特酒店 我感觉二个字 完美！ 下次去贵阳必须还住这家酒店 时尚 洋气 干净 服务态度好 大赞
Stayed 2 nights in Mar 2018
Verified

10/10 Excellent

YONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常优异，全新酒店装修高档，服务特别周到；离甲秀楼及中华路购物街，步行距离5-10分钟，附近性价比最高的五星级酒店。已经第二次入住，几无可挑剔
Stayed 1 night in Dec 2017
Verified

10/10 Excellent

YONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常棒的酒店

大堂在55层，非常豪华；服务贴心周到；客户明亮整洁，景观非常好。惟酒店在旧城区，附近环境不甚理想。
Stayed 1 night in Dec 2017
Verified

10/10 Excellent

WENHAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

好评

非常好的体验，而且还有迎宾水果。整体感觉费超好
Stayed 1 night in Nov 2017
Verified

8/10 Good

Pui Tak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean and big room
Stayed 2 nights in Nov 2017
Verified

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic room!

The room was spectacular with the "bathroom balcony" offering a great view of the city no matter what you were doing. Everything in the room bore the mark of excellent quality, maybe not quite Tokyo Hilton levels, but not far off. The shower drain was blocked which caused water to run out over the whole "balcony" but a quick call and that was sorted in no time. Great service from all the staff! The sky lobby on the 55th floor offers a great view, especially fun to look down on the roof of the Kempinski hotel next door.
Stayed 1 night in Oct 2017
Verified

8/10 Good

F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed three days in club suite room. Good: New hotel opened early 2017, with technology like motorized curtain, bidet and central control with ipad. Hotel starts from 40th (?) floor, so good view. Business lounge on 53rd floor serves beverages and deserts all day long, Ms. Peng (Pen?) Yi and Tian Jing was super nice and kept my kid entertained. Take-out breakfast can be prepared if you leave before breakfast starts. Staff in general is professional and helpful. Improve: Pool was closed at the time, business lounge manager Ms. Peng (Pen?) Yi offered my family to use the pool in nearby Sheraton, we appreciated that. A/C can't keep the room cool, regardless what temp was set. It wasn't an issue in the beginning of my stay, but the last day was terrible enough that I have to complaint. It wasn't addressed before I left. I can't find a wall clock anywhere in my club room! Shower head is angled toward the door, so lots of water was leaked outside. Adjusting angle is not easy as hose is stiff. In general, it is a pretty good hotel and I would consider to stay there next time.
Stayed 3 nights in Oct 2017
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

GW vacation

Good hotel but pool under construction. Pity after all day hiking & sightseeing
Stayed 4 nights in Oct 2017