See all properties
Save

Yangshuo Zen Garden Retreat

Property class: 4

Photo gallery for Yangshuo Zen Garden Retreat

A balcony with a wicker chair, a view of a mountainous landscape, and a glass railing.
Property video
A hotel room with a large window offering a view of mountainous terrain and a park.
A hotel room with a large window offering a view of a mountainous landscape. There is a bed with pillows and a bedside table with a lamp and a phone.
A room with a large window offering a view of mountainous landscape and a distant building.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is AU$104
includes taxes & fees
12 Nov - 13 Nov

Explore the area

View map
Jiwodu Village No.122, Guilin, Guangxi, 541900
  • Place, Yulong River Scenic Area
    ‪1 min walk‬
  • Place, Yangshuo West Street
    ‪11 min drive‬
  • Place, Yulong Bridge
    ‪33 min drive‬

Room options

View all photos for Deluxe Twin Room, Private Bathroom, Mountain View

A hotel room with a large window offering a view of a mountainous landscape and a field. There is a bed, a chair, and a desk with a lamp.

Deluxe Twin Room, Private Bathroom, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room, Mountain View

A modern bedroom with a large bed, a desk, and a TV. It features a large window with a view of mountains and greenery.

Deluxe Double Room, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family Room With Tatami,Mountain View

A hotel room with two beds, a large window with a view of mountains, a flat-screen TV, and a wooden desk with a picture frame.

Deluxe Family Room With Tatami,Mountain View

  • Mountain view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Triple Room, Mountain View

A hotel room with two beds, a TV, a large window with a view of mountains, and a wooden floor.

Deluxe Triple Room, Mountain View

  • Mountain view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Deluxe Double Room, Balcony

A hotel room with a large sliding glass door leading to a balcony with a view of mountains and greenery.

Deluxe Double Room, Balcony

  • Mountain view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room With Terrace,1 Bedroom,Mountain View

A balcony with a wicker sofa, a pool, and a view of karst mountains.

Premium Double Room With Terrace,1 Bedroom,Mountain View

  • Mountain view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Zen Premium studio with large balcony

A hotel room with a large window offering a view of lush greenery and mountains.

Zen Premium studio with large balcony

  • River view
  • 88 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Studio,1 Bedroom, Terrace, Tatami,Mountain View

A modern hotel room with a large balcony, a separate bedroom with a glass partition, and a bathroom with a bathtub.

Royal Studio,1 Bedroom, Terrace, Tatami,Mountain View

  • Mountain view
  • 93 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio with Spa Bathtub,1 Bedroom, Mountain View

A hotel room with a large window offering a view of a mountainous landscape. There is a bed with pillows and a bedside table with a lamp and a phone.

Deluxe Studio with Spa Bathtub,1 Bedroom, Mountain View

  • Mountain view
  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room With Balcony

A modern hotel room with two beds, a large window with a view, a flat-screen TV, and wooden paneling.

Deluxe Twin Room With Balcony

  • Mountain view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room with Pastoral View

A hotel room with a large bed, a bedside table with a lamp, a TV mounted on the wall, and a painting on the wall.

Twin Room with Pastoral View

  • Mountain view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

About the area

Yangshuo

At Yangshuo Zen Garden Retreat, you'll be 3 km (1.9 mi) from Moon Hill and 8.1 km (5 mi) from Yangshuo West Street. Highlights at this Belle Époque hotel include 2 bars/lounges, a full-service spa and a restaurant. .A day of pampering can include deep-tissue massages and aromatherapy. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, kids' swimming pool and pool loungers as well as access to bike hire. 753 square feet (70 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Each morning free buffet breakfast is offered between 7:30 AM and 10 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 4-property class Ten Mile Gallery hotel, you'll be 17.8 km (11 mi) from Yulong Bridge and 33.7 km (20.9 mi) from Xianggong Mountain.

What's nearby

  • Yulong River Scenic Area - 1 min walk - 0.0 km
  • Impression Liu Sanjie - 10 min drive - 8.7 km
  • Yangshuo West Street - 11 min drive - 9.1 km
  • Yangshuo Park - 12 min drive - 9.8 km
  • Yulong Bridge - 33 min drive - 16.3 km

Getting around

  • Guilin (KWL-Liangjiang Intl.) - 62 min drive

Restaurants

  • ‪灰墨猫咖文创 - ‬3 min drive
  • ‪天青色咖啡 - ‬6 min drive
  • ‪Yinian Cafe - ‬9 min drive
  • ‪沁园春中餐厅 | Windows of China - ‬9 min drive
  • ‪谢三姐啤酒鱼(形象店) - ‬6 min drive

About this property

Yangshuo Zen Garden Retreat

Yangshuo Zen Garden Retreat offers its guests a full-service spa, an outdoor pool, and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 753 square feet (70 square metres) and includes a conference centre. A terrace, barbecue grills, and tour/ticket assistance are also featured at the business-friendly Yangshuo Zen Garden Retreat. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. Free self parking is available.

This 4-star Guilin hotel is smoke free.

  • 35 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 bars or lounges
  • Conference rooms
  • 753 sq ft of conference space
  • 70 sq. m of conference space
  • Built in 2020
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Lift
  • No smoking on site
  • Bar by the pool
  • Dining venue
Yangshuo Zen Garden Retreat offers 35 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. 49-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and massages. A variety of treatment therapies are provided, including aromatherapy.

Similar properties

A multi-story hotel with a modern design, featuring a swimming pool and surrounded by mountainous terrain.
voco Guilin Yangshuo by IHG
Ten Mile Gallery
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 8 reviews
The price is AU$433
includes taxes & fees
2 Dec - 3 Dec
voco Guilin Yangshuo by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle at scheduled times, on request
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Books
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (753 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • Lift (100 centimetre wide door)
  • Tile flooring in public areas
  • Well-lit path to entrance

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Belle Époque architecture
  • Built in 2020
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Paper towels

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 7:30 AM
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 1 December 2026 to 31 January 2027 (dates subject to change).
The property will be renovating from 1 December 2026 to 31 January 2027 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • One of the swimming pools
  • Bar/lounge
  • Business centre
  • Lift
  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Parking area
  • Spa
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CNY 350 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, Union Pay, debit cards, cash and mobile payments. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in May and close in October.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Yangshuo Zen Garden Resort Guilin
Yangshuo Zen Garden Guilin
Yangshuo Zen Garden
Yangshuo Zen Yulong River
Yangshuo Zen Garden Resort
Yangshuo Zen Garden Resort - Yulong River Hotel
Yangshuo Zen Garden Resort - Yulong River Guilin
Yangshuo Zen Garden Resort - Yulong River Hotel Guilin

Frequently asked questions

What is the cancellation policy at Yangshuo Zen Garden Retreat?

Yangshuo Zen Garden Retreat offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Yangshuo Zen Garden Retreat?

As of 10 Nov 2026, prices found for a 1-night stay for 2 adults at Yangshuo Zen Garden Retreat on 12 Nov 2026 start from AU$104, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Yangshuo Zen Garden Retreat?

Yep, Yangshuo Zen Garden Retreat has a free self car park.

Is there a spa on site at Yangshuo Zen Garden Retreat?

Yep, there is an onsite spa at Yangshuo Zen Garden Retreat. You'll enjoy services like deep-tissue massages.

Does Yangshuo Zen Garden Retreat have a pool?

Yangshuo Zen Garden Retreat has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open from May to October. The property will be renovating one of the swimming pools from December 1 2026 until January 31 2027 (completion date subject to change).

What luxury perks are available at Yangshuo Zen Garden Retreat?

Yangshuo Zen Garden Retreat features a full-service spa, an outdoor pool and 2 bars.

What makes Yangshuo Zen Garden Retreat a romantic place to stay?

Couples dining, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Yangshuo Zen Garden Retreat.

Is Yangshuo Zen Garden Retreat family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that Yangshuo Zen Garden Retreat is a hit with families.

Does Yangshuo Zen Garden Retreat serve breakfast?

Yeah, free buffet breakfast is on offer daily between 7:30 AM and 10 AM.

Is there a free airport shuttle available at Yangshuo Zen Garden Retreat?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Yangshuo Zen Garden Retreat?

Yep, they've got a poolside bar and an onsite restaurant. The property will be renovating its dining venue from December 1 2026 until January 31 2027 (completion date subject to change).

What time are check-in & check-out at Yangshuo Zen Garden Retreat?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Yangshuo Zen Garden Retreat?

Furry friends are welcome at Yangshuo Zen Garden Retreat, with food and water bowls on offer.

Yangshuo Zen Garden Retreat Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 81 out of 99 reviews
Rating 8 - Good. 12 out of 99 reviews
Rating 6 - Okay. 5 out of 99 reviews
Rating 4 - Poor. 0 out of 99 reviews
Rating 2 - Terrible. 1 out of 99 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Garden Zen was truly an amazing resort nestled along the Yulong River allowing you to discover the region at your own pace while enjoying quality amenities and top-notch service. Pool was amazing in the heat and we got to enjoy morning meditation and Tai Chi sessions!
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Room was clean, views were amazing and staff was helpful!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic views, nice room, nice staff. And nice pool!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Friendly and helpful staffs. Excellent and peaceful environment
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really nice resort with lovely staff, in a stunning location.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean resort with friendly staff. The whole resort truly has the Zen vibe. Complementary tai chi session with the master every morning. Walk to the Yulong River. Highly recommended and will return.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. The hotel is very clean and hospitable.
Stayed 4 nights in Jul 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel stuff was very helpful- thank you very much! Really enjoyed my stay.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Yangshuo

Everything is excellent here, highly recommended for nature loving travellers to enjoy the beauty of the surrounding and the good services provided by the hotel.
Scenery from the hotel balcony
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort, very cosy and with a great view. Close to the river activites
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautifully situated with mountains encircling it and beautiful fields in front.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Really nice location facing the Karst mountains. Enjoyed the view, good food, great and friendly staff. Free laundry. Would go back again and stay in this property. Highly recommend.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Close to many excursions. Staff is very friendly and attentive. I would recommend!
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

This is an excellent hotel for a getaway. Extremely helpful staff that goes all the way to ensure you have a pleasant stay. They will organize a car to pick you when you are unable to get a cab, prepare breakfast before the restaurant is open, help you on photo shooting.
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Love it so much
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yangshuo

Amazing couple days spent at this tranquil location in China. Ryan who communicated with us was most helpful in arranging pick up and drop off from station. Everyone at the hotel was extremely helpful and made our trip effortless.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place very nice stuff and awesome service .Next time I would stay for a few more days because this hotel have A lot of stuff to do . Beautiful view !
Verified review

6/10 Okay

Liked: Property conditions & facilities
Excellent location. Service was bad
Stayed 6 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in China

Everything was perfect. Great restaurant, great location, great rooms and facilities, breathtaking scenery and most important of all; the most helpful staff I have ever experienced. It was literally like being welcomed into a family. They helped us book stuff, and even sent my wallet to another hotel with the mail when I forgot it in my room. Probably the biggest recommendation I have ever written :)
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel away from the hustle and bustle in Tuen, but close enough to walk to things. very well appointed rooms, beautiful views as advertised in the photos, with not blocked by other buildings, the beautiful gardens in front and access to the river walkways were a big plus, staff fluent in english, very good food in their hotel restaurant, (much better than offsite options). I spent three very relaxing days there during a busy first trip to China, doing a bit of tai chi. There were several other wellness and craft activities on offer.
View from my room
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
From the moment we arrived, Karlie made sure we felt welcome and comfortable. She was always ready to help us throughout our stay. The hotel had a wonderful blend of traditional charm and modern style. Renting an electric scooter provided by the hotel was easy and allowed us to explore the area at our own pace. We initially worried about getting around without a car, but many attractions are easily accessible by foot, bike, or scooter. The region offers a variety of tourist activities, yet still feels authentic and not overly commercialized. A highlight was the proximity to the evening river show. On one occasion, dinner was kindly prepared for us even after the restaurant kitchen had closed. We always felt well cared for and would not hesitate to book again for a future visit. We hope to come back some time in the future! Thank you Karlie.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Views & Exceptional Customer Service

The Zen Garden is a hidden gem just outside of Yangshuo. The hotel itself was a little off the beaten path, but the staff was so accommodating it did not matter. We took a Li River cruise from Guilin to Yangshuo and called the hotel when we were 1 hour away, and they arranged a car to pick us up. We went to the hotel to check in and drop off our luggage. The room was very spacious and put together well. All the furniture and decor seemed to be high quality, and there was a lot of attention detail. The air condition was fantastic, much better than other places we stayed in China. As mentioned in other reviews the hotel will arrange transportation to and from town for free, which makes the location not an issue. I would recommend planning for a pickup time and spot, as the late night staff did not speak as good of English and was a little difficult to coordinate. We rented scooters from the hotel for 60¥ per day and were able to see quite of few nearby sites. For our departure, the hotel arranged for a car to take us back to the Guilin North Railway Station for 350¥. Kimberly, one of the staff members that helped us out, was extremely helpful and had such a great personality. He gave us advice on where to go on the scooters and took care of most of the logistics for our transportation. This is how customer service should be.
Stayed 2 nights in May 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
The experience was quite distressing. The outdoor temperature approached 100 degrees with high humidity. After operating the air conditioner for over seven hours, the room's temperature remained at 95 degrees. My child and elderly parents were perspiring extensively. I politely requested assistance from the hotel staff. However, both the staff and the manager informed me that, being from the Western region, our physical bodies are naturally warmer than theirs. Despite several communications, no assistance or solutions were provided. My family and I endured significant discomfort. Subsequently, a fan was provided. The bathroom was filled with mold, and the room appeared to have been digitally altered in photographs. Other guests have also reported similar issues and have not received adequate support.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención me gustó! Y el lugar es muy agradable
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
服务人员态度专业友好，酒店环境十分幽雅舒适。
Stayed 2 nights in Jan 2026