Banyan Tree Yangshuo

Photo gallery for Banyan Tree Yangshuo

Interior
Property video
Premium bedding, down duvets, pillow-top beds, in-room safe
2 bars/lounges, lobby lounge
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is AU$476
includes taxes & fees
17 June - 18 June

Explore the area

View map
No. 168 Zhendong Street, Fuli Town, Yangshuo, Guilin, Guangxi, 541905
  • Place, Li River
    ‪1 min walk‬
  • Place, Yangshuo West Street
    ‪20 min drive‬
  • Place, Yulong River Scenic Area
    ‪30 min drive‬

Room options

Basic Suite, 1 King Bed (Karst Discovery)

10.0 out of 10
Exceptional
(1 review)
  • Hill view
  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Retreat Wellbeing Villa

  • Garden view
  • 108 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed (Pagoda Lake)

10.0 out of 10
Exceptional
(1 review)
  • Partial lake view
  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, 2 Single Beds (Pagoda Lake)

  • Partial lake view
  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Villa, Garden View (Imperial Retreat)

  • Garden view
  • 108 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior Villa, 1 Bedroom (Li River Impression)

  • River view
  • 108 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Villa, 2 Bedrooms (Li River Impression)

  • River view
  • 138 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

About the area

Yangshuo

A luxury stay in Guilin awaits you at Banyan Tree Yangshuo. You'll be 14.5 km (9 mi) from Guilin Eternal Scenic Area and 16.7 km (10.4 mi) from Yulong River Scenic Area. Highlights at this family-friendly resort include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include facials and body treatments. The fine-dining restaurant, Bai Yun 白云, serves Chinese cuisine and is open for lunch and dinner. Lobby Lounge 清风吧 is the resort's own lobby lounge. Enjoy the outdoor swimming pool, marina, free kids' club and gym. Meeting rooms and a conference centre are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and laundry facilities. Buffet breakfast is available on weekdays between 7:30 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and litter trays. There's also free self parking, along with the convenience of train pick-up service. .With a stay at this 5-property class Guilin resort, you'll be 17.7 km (11 mi) from Moon Hill.

What's nearby

  • Li River - 1 min walk - 0.1 km
  • Impression Liu Sanjie - 15 min drive - 10.8 km
  • Yangshuo West Street - 20 min drive - 11.8 km
  • Yangshuo Park - 20 min drive - 12.2 km
  • Yulong River Scenic Area - 30 min drive - 16.4 km

Getting around

  • Guilin (KWL-Liangjiang Intl.) - 95 min drive

Restaurants

  • ‪Shishan Restauant - ‬11 min drive
  • ‪螺螄傅 - ‬14 min drive
  • ‪大师傅美食城 | Dashifu - ‬13 min drive
  • ‪Yinian Cafe - ‬13 min drive
  • ‪Demo bar Yangshuo - ‬18 min drive

About this property

Banyan Tree Yangshuo

Banyan Tree Yangshuo offers its guests a full-service spa, a marina, and an outdoor pool. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

A children's pool, a fitness centre, and a rooftop terrace are also featured at the luxury Banyan Tree Yangshuo. A train station pick-up service and a train station drop-off service are available for a fee. Self parking is free.

This 5-star Guilin resort is smoke free.

  • 141 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 2014
  • Kid's club (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Garden
  • BBQ grill(s)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
Banyan Tree Yangshuo offers 141 air-conditioned accommodations with a safe and complimentary bottles of water. This individually decorated accommodation has separate sitting areas and includes sofa beds and day beds. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. Televisions come with premium satellite channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Guilin resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials and body treatments. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; CNY 220 for adults and CNY 110 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Bai Yun 白云
  • Lobby Lounge 清风吧
  • Ming Yue 明月

Things to do

  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Infinity pool
  • Outdoor pool
  • Playground
  • Shopping
  • Stereo

Family friendly

  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • In-room cot
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Marina
  • On a river
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Facials
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • Banquet hall
  • Built in 2014
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch TV with premium satellite channels
  • Pay films

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CNY 600 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter trays are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 688.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 220 for adults and from CNY 110 for children
  • Pet fee: CNY 600 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 688.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, Alipay and WeChat Pay. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Banyan Tree Yangshuo Hotel
Banyan Tree Yangshuo
Banyan Tree Yangshuo Resort Guilin
Banyan Tree Yangshuo Resort
Banyan Tree Yangshuo Guilin
Banyan Tree Yangshuo Resort
Banyan Tree Yangshuo Guilin
Banyan Tree Yangshuo Resort Guilin

Frequently asked questions

What is the cancellation policy at Banyan Tree Yangshuo?

Banyan Tree Yangshuo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Banyan Tree Yangshuo?

As of 9 June 2026, prices found for a 1-night stay for 2 adults at Banyan Tree Yangshuo on 17 June 2026 start from AU$476, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Banyan Tree Yangshuo?

Yep, Banyan Tree Yangshuo has a free self car park.

Is there a spa on site at Banyan Tree Yangshuo?

Yep, there is an onsite spa at Banyan Tree Yangshuo. You'll enjoy heaps of services like facials and body treatments.

Does Banyan Tree Yangshuo have a pool?

Banyan Tree Yangshuo has an infinity pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Banyan Tree Yangshuo?

Banyan Tree Yangshuo features an infinity pool, a full-service spa and 2 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes Banyan Tree Yangshuo a romantic place to stay?

Al fresco dining, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Banyan Tree Yangshuo.

Is Banyan Tree Yangshuo family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Banyan Tree Yangshuo is a hit with families.

Does Banyan Tree Yangshuo serve breakfast?

You bet, buffet breakfast is on offer on weekdays between 7:30 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.

Is there a free airport shuttle available at Banyan Tree Yangshuo?

No, Banyan Tree Yangshuo does not offer an airport shuttle service.

Is there a bar or restaurant at Banyan Tree Yangshuo?

Yep, you can grab a meal at Banyan Tree Yangshuo's onsite restaurant that serves Chinese cuisine.

What time are check-in & check-out at Banyan Tree Yangshuo?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Banyan Tree Yangshuo?

Cats and dogs are welcome at Banyan Tree Yangshuo, with food and water bowls and litter trays on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Banyan Tree Yangshuo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 62 out of 87 reviews
Rating 8 - Good. 15 out of 87 reviews
Rating 6 - Okay. 6 out of 87 reviews
Rating 4 - Poor. 1 out of 87 reviews
Rating 2 - Terrible. 3 out of 87 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jia Hao

Liked: Cleanliness, staff & service, amenities
Room was spotless, spacious and private. Staff are friendly and service is impeccable. Wonderful stay.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very much a resort 👌 feels very relaxed
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Aoife

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay - friendly helpful staff, delicious food, beautiful surroundings. Would like to come back in the future!
Stayed 4 nights in Apr 2025
Verified

8/10 Good

li

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too expensive for what you get, but breakfast is really nice
Stayed 2 nights in Apr 2023
Verified

6/10 Okay

Naeem

Liked: Cleanliness, amenities
Pros: the grounds are beautiful, the location is great and close to many natural sites, and our room was large. Cons: food was pretty bad, service was generally bad, HVAC in our room didn’t work well, and the staff didn’t speak much if any English.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Wanka Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is 5 stars from decor to service. It is perfect for someone to get away from the city or busy life to enjoy the quietness of the small town. It’s about 30 minutes from the city center of Yangshuo. Not the most convenient location if you are looking for night life and foods variety.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Qikun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful. We enjoyed the little strolls we had around the hotel property with the little animals (peacocks are a bit noisy to be fair). Our reservation includes 1 hour river rafting which was quite scenic and also saved us the trouble of having to get the tickets separately outside. The hotel itself though is a bit far from the town centre. We weren't able to make use of the free shuttle due to schedule conflicts but it was quite convenient to call a taxi to get into town.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
L’hôtel est assez loin du centre de Yangshuo. C’est son principal inconvénient. Pour le reste, superbe séjour.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel, hervorragendes Ambiente mit sehr guter Küche!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Kwok Tung

Liked: Cleanliness, staff & service, property conditions & facilities
環境非常好,又寧靜又安全,空氣又好,又包竹乏遊離江,又有小動物與您互動,住得好舒服
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境衛生好、餐廳的中餐,早餐都非常好吃,晚餐主廚都會出來詢問吃的如何?餐廳服務員也非常貼心!值得推薦的飯店
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too cold and no heating
Stayed 2 nights in Oct 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over all excellent
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Stay

Our stay at Banyan Tree Yangshuo was nothing short of perfect. The hotel setting was magnificent with splendid views of the karst mountains. The room was also immaculate (clean) and the service of all the staff there was excellent. For example, they took the effort to even remember what the drinks we ordered for breakfast and asked if we would like the same the next day. All in all, a perfect get-away for both of us.
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay very much. The staffs are very friendly and the services are excellent. The hotel is very well kept and clean. We will come back to stay again next time.
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely resort hotel but don’t eat there.

Everything is perfect, however apart from breakfast, food in the restaurant is expensive and not up to standard, and there are less than a handful of guests in the restaurants. Since it’s a bit far from the centre, we’re obliged to eat there at night.
Stayed 3 nights in Nov 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ここを目的地とするならベストの宿泊施設です。
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

siu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful stay

這次在陽朔悅榕莊的住宿經驗非常好。第一次去陽朔,所以出發前一天就打電話去,把周邊環境和交通打聽清楚。接電話的工作人員很細心解釋,告訴我們度假村有shuttle 接送,衹是時間不配合的話,要自己叫車。從入住到離開,感覺很舒服。到處都乾乾淨淨,服務貼心,環境也十分清雅。中西兩個餐廳都有去用餐,服務很好,食物也很好。有機會再來,也會強力推薦給朋友。Keep up the good work, thank you!
Stayed 1 night in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nature Lover

This is the place to stay when in Yangshuo. Look no where! One of the Highlights of our stay is greeted by the beautiful ‘host’ - peacock every morning when we were having our breakfast
Stayed 3 nights in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kleiner Mangel waren teilweise fehlendes Fugenmaterial der Fliesenböden. Zwar keine praktische Auswirkung aber optisch unschön. Ansonsten wären Zimmer, Austattung, Hotelanlage und die Umgebung ein Traum. Der Service war super und auch mit der englischen Sprache kam man gut klar. Entgegen anderer Kommentare kann ich die Funktion der Raumklimatisierung als völlig ok beschreiben. Vielleicht wurde die Technik zwischenzeitlich verbessert - jedenfalls war es kein Problem frische 22 Grad einzustellen. Das Hotel ist etwas ab vom Schuss aber in einer super idyllischen Lage. Es war super die Gegend und die wunderschöne Natur mit dem kostenlos bereitgestellten Fahrrädern oder auch bei der kostenlos vom Hotel angebotenen Flossfahrt zu genießen. Das Gym ist klein aber fein, Die Massage im Spa ein Erlebnis und das Essen in beiden Restaurants sehr gut. Alles in Allem war es ein super Erlebnis. Würde das Hotel jederzeit wieder buchen
Stayed 4 nights in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

山水間的幽靜之旅

陽朔悅榕莊位於陽朔縣城外的郊區福利鎮,從村落旁的小路開車進入,遠離開發過度的縣城民宿聚落,四周不時傳來悅耳的鳥鳴聲,顯得特別寧靜。日落儀式、竹筏遊灕江特別讓人感覺到悅榕莊的體貼與溫馨。中、西餐廳各有特色,提供的料理和服務都不錯,值得品嚐,如果咖啡水準能再提升一些就更加分。早餐後漫步園林間偶遇孔雀覓食,特別幸運。福利鎮的樸實和扇畫別有特色,對比西街的喧鬧,更具魅力,感謝大堂工作人員的推薦。
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

LIHUI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一如既往的超五星级的服务、环境、风景、设施,还有帅气的船哥耐心的介绍,非常美好,我们的目标是住遍全世界的悦榕庄
Stayed 1 night in Nov 2018
Verified

2/10 Terrible

Sameena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great setting, room temperatures unbearable

The inside rooms were 28 Celsius and wouldn’t cool. We complained and they put loud fans in the rooms without fixing air conditioner. Inside rooms were 27 Celsius. Kids room stayed hotter. Appalling!! Male manager was blaming his low level staff for confusion on breakfast vouchers. Instead they should have included the breakfast bc we stayed in hot rooms. He should be held to account for poor managing of the temp regulation in buildings. Bikes on property had flat tires when we picked them up. Checkout wanted to charge us for broken water glass until we reminded them of our sweltering rooms. Bathroom amenities bag are charged instead of free gifts as done by other high end resorts. This seems petty and unrefined for the expensive room rates we pay. Overall, poorly trained staff and hot rooms make for painful getaway. Not worth it!!
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Tobius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Yangshuo.

This is hands down the best hotel in the area. Majority of staff speak some English which helps a ton. Beautiful grounds in a safe and quiet area. Amazing views.
Stayed 2 nights in Jun 2018