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Hotel San Diego

4.0 star property
Colonial hotel with 24-hour front desk and restaurant

Photo gallery for Hotel San Diego

Restaurant
Exterior
Interior
Standard Exterior | Balcony view
Penthouse | Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View map
Jardin de la Union No.1, Guanajuato, GTO, 36000
  • Place, Juarez Theater
    ‪1 min walk‬
  • Place, Union Garden
    ‪1 min walk‬
  • Place, Alley of the Kiss
    ‪5 min walk‬
  • Airport, León, Guanajuato (BJX-Del Bajío)
    ‪30 min drive‬

Room options

View all photos for Suite

In-room safe, iron/ironing board, free WiFi, bed sheets

Suite

  • 30 sq m
  • Sleeps 6

View all photos for Standard Exterior

Standard Exterior

Standard Exterior

8.8 out of 10
Excellent
(24 reviews)

Highlights

Balcony
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Cable channels
Iron/ironing board
Daily housekeeping
  • 2 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Interior

Standard Interior

Standard Interior

8.4 out of 10
Very good
(20 reviews)

Highlights

Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Cable channels
Iron/ironing board
Daily housekeeping
In-room safe
  • 2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Doble Interior

Doble Interior

Doble Interior

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Cable channels
Iron/ironing board
Daily housekeeping
In-room safe
  • 3 sq m
  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

View all photos for Penthouse

Penthouse

Penthouse

Highlights

Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
2 bathrooms
Cable channels
Iron/ironing board
Daily housekeeping
  • 4 sq m
  • City view
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Family Suite

Family Suite

Family Suite

8.8 out of 10
Excellent
(6 reviews)

Highlights

Flat-screen TV
2 bedrooms
Hairdryer
Private bathroom
Cable channels
Iron/ironing board
Daily housekeeping
In-room safe
  • 2 bedrooms
  • Sleeps 6
  • 3 Double Beds

View all photos for 2-Bedroom Apartment

In-room safe, iron/ironing board, free WiFi, bed sheets

2-Bedroom Apartment

  • 38 sq m
  • Sleeps 5

View all photos for Single Room Standard

In-room safe, iron/ironing board, free WiFi, bed sheets

Single Room Standard

8.8 out of 10
Excellent
(8 reviews)
  • 15 sq m
  • Sleeps 2

View all photos for Room Standard

In-room safe, iron/ironing board, free WiFi, bed sheets

Room Standard

8.4 out of 10
Very good
(6 reviews)
  • 20 sq m
  • Sleeps 4

About the area

Guanajuato

Hotel San Diego puts you in the heart of Guanajuato, within steps of Union Garden and Church of San Diego. Highlights at this Colonial hotel include a restaurant and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas, a free food/drink shopping service and concierge services. There's also limited parking, along with the convenience of airport drop-off service. .Near this 4-property class Zona Centro hotel, you'll find Alley of the Kiss.

What's nearby

  • Juarez Theater - 1 min walk - 0.0 km
  • Union Garden - 1 min walk - 0.0 km
  • University of Guanajuato - 3 min walk - 0.3 km
  • La Paz Square - 3 min walk - 0.3 km
  • Alley of the Kiss - 5 min walk - 0.5 km

Getting around

  • León, Guanajuato (BJX-Del Bajío) - 46 min drive

Restaurants

  • ‪Casa Valadez Anfitrión & Gourmet - ‬1 min walk
  • ‪La Trattoria Ristorante Italiano - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Restaurant Posada Santa Fe - ‬1 min walk
  • ‪Bar Tradicional Luna - ‬1 min walk

About this property

Hotel San Diego

Colonial hotel with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel San Diego. The hotel can provide concierge services and a complimentary food/drink shopping service.

This 4-star Guanajuato hotel is smoke free.

  • 50 guestrooms or units
  • 5 levels
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel San Diego offers 50 accommodations with a safe and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Similar properties

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  • Restaurant
  • Laundry
  • Room service
4.8 out of 5, Exceptional, 1,005 reviews
The price is AU$188
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (MXN 600 per day)
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 5 floors
  • Banquet hall
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel San Diego

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 850 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 750 per vehicle (maximum occupancy 3)
  • Nearby parking fee: MXN 600 per day(98 ft away; open 24 hours)
  • Rollaway bed fee: MXN 850 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and window guards in all accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Hotel San Diego.

Property is also known as

Hotel San Diego Guanajuato
San Diego Guanajuato
Hotel San Diego Hotel
Hotel San Diego Guanajuato
Hotel San Diego Hotel Guanajuato

Frequently asked questions

What is the cancellation policy at Hotel San Diego?

Hotel San Diego offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel San Diego?

Onsite parking is limited.

Is there a free airport shuttle available at Hotel San Diego?

No, but there's a shuttle from the hotel to the airport that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel San Diego?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel San Diego?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel San Diego?

No, pets and service animals are not allowed.

Hotel San Diego Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 606 out of 1001 reviews
Rating 8 - Good. 231 out of 1001 reviews
Rating 6 - Okay. 88 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 39 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia, The Colony

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a beautiful old building, the room was nicely updated. Sits right in the city center making it very convenient to walk everywhere. Staff was super friendly and helpful, minus the GM, he was rude and pretentious.
Stayed 1 night in Aug 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property. Big and spacious rooms. Clean and well supplied.
Stayed 1 night in Aug 2025

10/10 Excellent

J BLACK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family stay in the heart of Gto

The hotel is in a great location, right in the heart of the city. Everything is easily walkable, and it’s great to be able to stop in easily as you’re moving in different directions to grab things, go to the bathroom. The family suite was excellent for us with kids (ages 4 and 7), and was in a good spot with less noise (rooms overlooking the plaza are louder do to how much fun everyone is having outside). Great stay, great service, great location. Would highly recommend
Stayed 4 nights in Aug 2025

10/10 Excellent

Laureano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel in a great location
Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fast check in

Location was great. I got there pretty late and check in was fast and front desk was certainly accommodating and accessible.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jose Manuel Diaz

Travelled with family
Liked: Property conditions & facilities
Great place for a getaway
Stayed 4 nights in Jul 2025

6/10 Okay

Rocio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably because it's in downtown it was noisy until the early hours of the morning.
Stayed 1 night in Jul 2025

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable to downtown
Stayed 1 night in Jul 2025

8/10 Good

Linda

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service
This properties location is absolutely amazing. It is without a doubt in the center of all the fun. You are walking distance to everything. The staff at the hotel is very helpful and super nice. The hotel is of course dated with no AC and has an un working elevator but it is very much woth the stay for the views.
Stayed 1 night in Jul 2025

4/10 Poor

Tarcila

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Don't do it! Price is good, stay is NOT!

I wouldn't stay there again! It would have been nice if I was told that the elevator was out of service before I paid, but of course I wasn't until seconds after I ran my card! 86 steps up with 6 suitcases and 4 backpacks! Funny thing is that not only I was tired but my kids and 15 y/o granddaughter! In addition, ABSOLUTELY NO a/c !!!!! What ?!? And pillows were horrible. Hard, hard, and HARD !! Never staying there again!
Stayed 2 nights in Jul 2025

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too much noise
Stayed 1 night in Jul 2025

10/10 Excellent

Elionai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Hotel San Diego. Although the elevators were not working, Jose was extremely kind enought to always pffer his assistance withour Luggage. The rooms were very clean and the convenience of being en el centro was amazing!! Definitely coming back!
Stayed 3 nights in Jul 2025

8/10 Good

Bardo, San Antonio

Travelled with partner
Liked: Cleanliness, amenities
This is it in a quiet part. There is no AC in the hotel only a floor fan.
Stayed 2 nights in Jul 2025

10/10 Excellent

Eduardo

Travelled with family
Liked: Amenities
Great location
Stayed 1 night in Jul 2025

10/10 Excellent

Patricia

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location and clean! Everything is within walking distance! Had a great stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Elisabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel San Diego is ideally located in the heart of Guanajuato. It is central to all the local restaurants, museums and shopping. It is not quiet, in the best way possible. The city comes alive in the evening with music and local flavor. There is a charming quiet inner courtyard and several rooftops to sit and enjoy the perfect weather. They have their own Italian Restaurant with good food. The staff is friendly and accommodating. Our room was simple, but comfortable and clean. I booked early in the year and got an excellent rate for our week. I will stay here again next time I come.
Stayed 7 nights in Jun 2025

10/10 Excellent

ANGEL

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good place
Stayed 4 nights in Jul 2025

10/10 Excellent

Rodolfo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
If I’m back to Spain I’ll stay here again
Stayed 3 nights in Jun 2025

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Centrally located but can be noisy outside
Stayed 3 nights in Jul 2025

10/10 Excellent

ERICK

Stayed 3 nights in Jun 2025

6/10 Okay

Claudia

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
No a/c, elevator has been broken for a while. Front staff doesn’t answer telephone, you can hear everything going on in your surroundings.
Stayed 1 night in Jul 2025

8/10 Good

Sonia

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Debi

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities

Location, location, location

You are basically paying for location. Hotel is a bit run down… furniture in room is quite worn. Customer service is great and the location is perfect, if you don’t mind the noise until 1AM or so.
Stayed 4 nights in Jun 2025

8/10 Good

Sandra

Stayed 1 night in Jul 2025