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Hotel Indigo Guanajuato by IHG

3.0 star property

Photo gallery for Hotel Indigo Guanajuato by IHG

Bar (on property)
Children’s activities
Flat-screen TV
Exterior
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
CALLE PARDO 5, GUANAJUATO, Guanajuato, GTO, 36000
  • Place, Alley of the Kiss
    ‪9 min walk‬
  • Place, University of Guanajuato
    ‪12 min walk‬
  • Place, Union Garden
    ‪14 min walk‬
  • Airport, León, Guanajuato (BJX-Del Bajío)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Microwave

Standard Room, 2 Queen Beds, Microwave

Standard Room, 2 Queen Beds, Microwave

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds (Minifridge)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds (Minifridge)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

About the area

Guanajuato

Hotel Indigo Guanajuato by IHG puts you in the heart of Guanajuato, within just a 10-minute stroll of Regional Museum of Guanajuato Alhondiga and Alley of the Kiss. Highlights at this hotel include a restaurant, free valet parking and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a computer station. Other amenities include a 24-hour business centre, a coffee shop/cafe and free supervised childcare. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. .Places within a 15-minute walk of this 3-property class Zona Centro hotel include Mummies Museum and Union Garden.

What's nearby

  • Regional Museum of Guanajuato Alhondiga - 5 min walk - 0.5 km
  • Alley of the Kiss - 9 min walk - 0.8 km
  • University of Guanajuato - 12 min walk - 1.0 km
  • Union Garden - 14 min walk - 1.2 km
  • Juarez Theater - 14 min walk - 1.2 km

Getting around

  • León, Guanajuato (BJX-Del Bajío) - 30 min drive

Restaurants

  • ‪Cantina los Barrilitos - ‬3 min walk
  • ‪Tortas Pollo Non - ‬1 min walk
  • ‪Café Colibrí - ‬1 min walk
  • ‪Las Autenticas Quesadillas Gigantes - ‬4 min walk
  • ‪Aquí me quedo - ‬1 min walk

About this property

Hotel Indigo Guanajuato by IHG

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly Hotel Indigo Guanajuato by IHG also features complimentary newspapers in the lobby, dry cleaning/laundry services, and complimentary supervised childcare. Self parking and valet parking are free.

This 3-star Guanajuato hotel is smoke free.

  • 54 guestrooms or units
  • 3 levels
  • Supervised kid's activities (free)
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Indigo Guanajuato by IHG offers 54 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MXN 180 to 300 for adults and MXN 150 to 250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Free supervised activities for children

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: MXN 1450 per pet, per night, plus a deposit of MXN 1450 per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 180 to 300 for adults and MXN 150 to 250 for children
  • Pet deposit: MXN 1450 per night
  • Pet fee: MXN 1450 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Guanajuato
Indigo Guanajuato By Ihg
Hotel Indigo Guanajuato by IHG Hotel
Hotel Indigo Guanajuato an IHG Hotel
Hotel Indigo Guanajuato by IHG Guanajuato
Hotel Indigo Guanajuato by IHG Hotel Guanajuato

Frequently asked questions

What is the cancellation policy at Hotel Indigo Guanajuato by IHG?

Hotel Indigo Guanajuato by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Indigo Guanajuato by IHG?

Yep, Hotel Indigo Guanajuato by IHG has a free self car park and free valet parking.

Does Hotel Indigo Guanajuato by IHG serve breakfast?

You bet, buffet breakfast is available daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Indigo Guanajuato by IHG?

No, Hotel Indigo Guanajuato by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Indigo Guanajuato by IHG?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Indigo Guanajuato by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Hotel Indigo Guanajuato by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 159 out of 193 reviews
Rating 8 - Good. 25 out of 193 reviews
Rating 6 - Okay. 4 out of 193 reviews
Rating 4 - Poor. 2 out of 193 reviews
Rating 2 - Terrible. 3 out of 193 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to many great places you can walk to the food place across the street was great. Staff was so nice and welcoming will definitely go back
Stayed 1 night in May 2022
Verified

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Indigo Guanajuato weekend

Very good in general just need to take care of small details to become perfect
Stayed 4 nights in Oct 2022
Verified

10/10 Excellent

Kristobal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed two different nights at this property. When looking for hotel, I had to take into consideration parking for my rental vehicle. I had previously stayed at a hotel near the central market area and I knew vehicles are taken else where off site. This hotel had parking on site and is covered with your stay. They have staff that take your vehicle and bags for you. Staff was very friendly and accommodating. I was allowed an early check in on my second stay. Hotel was very modern but had they were able to incorporate the old Spaniard style of architecture to their building. Also included was a delicious breakfast, which is a buffet style of breakfast on the weekends. While the staff is kind and friendly, I would suggest knowing some Spanish or using a translation program to help communicate with them. Overall, enjoyed my stay at this hotel and loved that all the main tourist attractions were only about a 10 minute walk from the hotel (with as much eating as I did, the walking was much needed).
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Golman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff, clean and comfortable beds. Breakfast was great. Good location. Highly recommend this hotel.
Stayed 2 nights in Jun 2022
Verified

2/10 Terrible

Jorge

Disliked: Staff & service
Hotel valet damaged our rental car, acknowledged they would cover the damages, completely ignored our calls/emails when they assumed responsibility. We ended up paying the damages to the rental vehicle. Will never stay a this place again and do not recommend for the lack of communication and responsibility.
Stayed 3 nights in Mar 2022
Verified

6/10 Okay

eugenio

Liked: Cleanliness, amenities, property conditions & facilities
El ruido de la calle en las habitaciones es terrible. Pareciera que duerma a la intemperie pues la calle tiene mucho tráfico de camiones. Le falta personal para restaurante, el servicio es muy lento.
Stayed 3 nights in Apr 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendable

excelente, bien ubicado y muy buenas instalaciones, desayuno riquísimo
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

Niguel Ernesto

Liked: Cleanliness, amenities, property conditions & facilities
Bello hotel y muy acogedor - de lo más moderno y decorado con muy buen gusto
Stayed 2 nights in Apr 2022
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vanessa

Moderno, excelente servicio, a minutos del centro de Gto., estancia muy agradable.
Stayed 4 nights in Apr 2022
Verified

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel me pareció una muy buena elección, ya que caminando puedes llegar a todos los sitios de interés de Guanajuato. El estacionamiento es muy bueno. Habitaciones cómodas y con bonita decoración. Sí volvería a venir y lo recomiendo para hospedarse .
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and staff was very helpful. The beds were very comfortable and it is within walking distance to the downtown.
Stayed 1 night in Apr 2022
Verified

8/10 Good

HOMERO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen Hotel

Definitivamente volveriamos a Indigo, un hotel con excelente ubicacion , limpieza y en general todo muy bien. tiene su propio estacionamiento lo cual te ayuda mucho.
Stayed 4 nights in Apr 2022
Verified

6/10 Okay

Omar Osvaldo

La verdad es que la Única persona que fue muy antento Fue la Persona que nos Recibo el
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super attentive and friendly, specially Ruben at the front desk. Ruben was very friendly and provided excellent customer service.
Stayed 1 night in Apr 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opción en Guanajuato

Todo estuvo excelente, limpieza, comodidad, excelente atención, nos hicieron sentir muy agusto y con muchas ganas de regresar pronto, lo único es que los pasillos de las habitaciones están congelados… da frío, como que tienen demasiado fuerte el clima.
Stayed 2 nights in Apr 2022
Verified

8/10 Good

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Within walking distance of main attractions. Staff was excellent. Restaurant at the hotel (La Mirla) did not have great food.
Stayed 2 nights in Apr 2022
Verified

10/10 Excellent

Diego

Liked: Cleanliness, property conditions & facilities, room comfort

Excelente hotel, muy contentos con todo!

Excelente atención, los cuartos bonitos, limpios, muy cerca del centro para vivir toda la experiencia de Guanajuato. El perosnal siemrpe fue muy amable y te dan un atención muy buena la verdad. Muy recomendado costo benefico excelente.
Stayed 2 nights in Mar 2022
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and modern with helpful staff. Perhaps too corporate. It seemed a little out of place in its neighborhood.
Stayed 1 night in Mar 2022
Verified

4/10 Poor

Samuel

Disliked: Staff & service, amenities, property conditions & facilities
Really uncomfortable beds and pillows Showers had very little water pressure
Stayed 1 night in Mar 2022
Verified

10/10 Excellent

Sindia

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Great location. Comfy beds. Will be staying again
Stayed 2 nights in Mar 2022
Verified

10/10 Excellent

Carlos Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
El trato, limpieza e instalaciones impecables, lo único malo es el desayuno, nontiene mada de variedad
Stayed 1 night in Mar 2022
Verified

6/10 Okay

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Ok, not fair renting a room with a nice balcony and not access to it.
Stayed 1 night in Mar 2022
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfecto

El lugar perfecto en todo sentido!
Stayed 2 nights in Feb 2022
Verified

10/10 Excellent

Adriana Marisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto el hotel muy bonito y limpio todos muy amables la recepcionista estephania y Emanuel del valet parking muy atentos las fotos que vi cuando estaba buscando hotel si se parecen a lo que es el hotel la comida muy rica
Stayed 3 nights in Feb 2022
Verified

10/10 Excellent

Nadia f

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente en todo

Excelente bar, excelente restaurant, bonito y delicioso, buenos precios, personal super amable, habitaciones muy cómodas.
Stayed 3 nights in Jan 2022