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El Marques Hacienda Hotel

3.0 star property
Colonial hotel with outdoor pool and restaurant

Photo gallery for El Marques Hacienda Hotel

Daily cooked-to-order breakfast for a fee
Reception
Breakfast, lunch and dinner served
Outdoor pool, open 8 AM to 7 PM, pool loungers
Property grounds

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View map
Carretera Guanjuato - Irapuato Km. 11, Guanajuato, GTO, 36263
  • Place, Plaza Alaïa Guanajuato
    ‪11 min drive‬
  • Place, Bocamina SanCayetano
    ‪11 min drive‬
  • Place, Guanajuato Bicentennial Park
    ‪13 min drive‬
  • Airport, León, Guanajuato (BJX-Del Bajío)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(2 reviews)

Highlights

Connecting rooms available
LCD TV
Hypo-allergenic bedding
Down duvet
Private bathroom
Hairdryer
Cable channels
Pet friendly
  • Garden view
  • 10 sq m
  • Sleeps 4
  • 2 Queen Beds

About the area

Guanajuato

A family-friendly stay in Guanajuato awaits you at El Marques Hacienda Hotel. You'll be 4.9 km (3 mi) from Bocamina SanCayetano and 6.4 km (4 mi) from Plaza Alaïa Guanajuato. Highlights at this Colonial hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Los Arcos, is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, outdoor tennis court, kids' swimming pool and pool loungers. Business travelers can take advantage of meeting rooms and a conference centre. Additionally, you'll find free Wi-Fi in public areas, free use of bicycles and laundry facilities. Cooked-to-order breakfast is available daily between 8:00 AM and noon. There's also the convenience of airport pick-up service. .Places within a 15-minute drive of this 3-property class Guanajuato hotel include Guanajuato Bicentennial Park and Casa Museum Gene Byron.

What's nearby

  • Plaza Alaïa Guanajuato - 11 min drive - 6.5 km
  • Bocamina SanCayetano - 11 min drive - 7.2 km
  • Guanajuato Bicentennial Park - 13 min drive - 11.8 km
  • Casa Museum Gene Byron - 15 min drive - 10.7 km
  • San Gabriel de Barrera Ex-Hacienda Museum - 17 min drive - 12.9 km

Getting around

  • León, Guanajuato (BJX-Del Bajío) - 24 min drive

Restaurants

  • ‪B&S El Jardín Secreto - ‬4 min drive
  • ‪Tacos Don Chon - ‬6 min drive
  • ‪Brasitacos (Tacos & Carnes asadas) - ‬6 min drive
  • ‪Menudo Danny Cervera - ‬6 min drive
  • ‪Tacos El Güero - ‬6 min drive

About this property

El Marques Hacienda Hotel

Colonial hotel with outdoor pool and restaurant
El Marques Hacienda Hotel offers its guests a kids' pool, an outdoor pool, an outdoor tennis court, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A vending machine, an arcade/games room, and tour/ticket assistance are also featured at the family-friendly El Marques Hacienda Hotel. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Guanajuato hotel.

  • 36 guestrooms or units
  • 2 levels
  • 3 buildings
  • Conference rooms
  • Built in 1557
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
El Marques Hacienda Hotel offers 36 accommodations with a safe and a hairdryer. Beds feature down duvets. 32-inch LCD televisions come with cable channels.

Bathrooms include a shower. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Similar properties

Interior
Holiday Inn Express Guanajuato by IHG
  • Pool
  • Breakfast included
  • Kids’ pool
  • Parking included
4.6 out of 5, Wonderful, 1,019 reviews
The price is AU$123
includes taxes & fees
15 Feb - 16 Feb
Holiday Inn Express Guanajuato by IHG

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: MXN 200 to 300 for adults and MXN 150 to 250 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Los Arcos

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Gym
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Ballroom
  • Built in 1557
  • Colonial architecture
  • Designated smoking areas
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 33 lb per pet)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 300 for adults and MXN 150 to 250 for children
  • Airport shuttle fee: MXN 500 per vehicle
  • Airport shuttle fee per child: MXN 150

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Pool access available from 8 AM to 7 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

El Marques Hacienda
El Marques Hacienda Guanajuato
El Marques Hacienda Hotel
El Marques Hacienda Hotel Guanajuato
El Marques Hacienda
El Marques Hacienda Hotel Hotel
El Marques Hacienda Hotel Guanajuato
El Marques Hacienda Hotel Hotel Guanajuato

Frequently asked questions

What is the cancellation policy at El Marques Hacienda Hotel?

El Marques Hacienda Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at El Marques Hacienda Hotel?

Yep, El Marques Hacienda Hotel has a free self car park.

Does El Marques Hacienda Hotel have a pool?

El Marques Hacienda Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8 AM to 7 PM.

Is El Marques Hacienda Hotel family-friendly?

You bet! With amenities such as a children's pool, babysitting services and a playground, it's no surprise that El Marques Hacienda Hotel is a hit with families.

Does El Marques Hacienda Hotel serve breakfast?

Yeah, cooked-to-order brekkie is on offer daily from 8:00 AM to noon.

Is there a free airport shuttle available at El Marques Hacienda Hotel?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at El Marques Hacienda Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at El Marques Hacienda Hotel?

Check-in begins at 3 PM. Check-out time is noon.

El Marques Hacienda Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 43 out of 147 reviews
Rating 8 - Good. 56 out of 147 reviews
Rating 6 - Okay. 27 out of 147 reviews
Rating 4 - Poor. 8 out of 147 reviews
Rating 2 - Terrible. 13 out of 147 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Arthur

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
In it's glory days I'm sure this was a terrific property. Sadly, it has deteriorated over the years and maintenance of the outdoor areas seems to have lapsed. The placita we were in was fairly new and updated. It was clean and the staff were friendly and helpful. The menu offered at the restaurant was quite limited, but again staff in the restaurant were friendly and helpful.
Stayed 3 nights in Jul 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities need to be kept nicer. However, staff where very attentive.
Stayed 1 night in Feb 2024

8/10 Good

Cristina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We checked in after the sun went down so it was dark out. Lighting on the property is very bad. Dark everywhere. Wish there was more light to actually see where we were going. The hotel room itself is also dark. The restaurant was dark. Not a good experience for my dad who is partially blind. Staff is very helpful though, they were patient with our questions and gave directions.
Stayed 1 night in Apr 2023

8/10 Good

Allison, Henderson

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful! The food in the restaurant was delicious. Great location, but confusing directions using Maps and Waze. We were only able to locate it by pulling over and asking a local.
Stayed 1 night in Apr 2022

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort

The hacienda was very spacious and well maintained

The hacienda was very spacious and well maintained. Only the pools were a little bit dirty and the curtains in the room. The rest was great.
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Travelled with family
The property was very nice. The restaurant had great food and the service workers were very good.
Stayed 4 nights in Feb 2020

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hermoso Hotel, Lejos del centro

El lugar está hermoso y el stand muy amable me encantó todo solo que que el servicio de internet es muy malo estando en la hacienda y el lugar esta lejos del centro de Guanajuato.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not satisfying for the price.

WiFi does not reach room. Not within 15 minutes from guanajuato downtown area. Didn't get clean towels everyday. Hot water does take a 15 minute wait to come out. Very friendly staff and didn't had any problems with their services. They close the parking lot doors and let you in and out at nights, your car will be safe.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Gorgeous grounds. Ok room.

The property was beautiful. Very relaxing and calm. It was a about 25 min drive to Guanajuato which was actually very nice to get to see the mountains everyday in the way down there.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for families. It is nice and quiet hotel with lots of open spaces for kids to play and enjoy. The staff service is excellent!!!

2/10 Terrible

Miguel, dallas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

the worst

The worst hotel ever,... Will not recommend it I was dirty no air condition it is a nice place but it need to be update and clean no good for the money I paid

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

LETTY, San Diego, Ca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

My nightmare

Super bad experience.Smels bad cold at night no heather. THIS HOTEL IS MY NIGHTMARE....!

2/10 Terrible

Adriana, Thousand Oaks, CA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely poor mainatanence

I stayed at this hotel many years ago and it was a good experience. When I found it online on the Expedia website I was pleasantly surprised and when I saw that had been "fully renovated" and the online photos looked nice, I decided to book 3 rooms for our family Christmas Vacation ...What a disappointment!!! : There were two leaks in my room ( Cabana 4): one precisely over my bed soaking it every night and the other by the non-working fireplace leaking all the way to the floor. None were fixed. The bathrooms (Cabana 4, rooms 2 and 3) in al three rooms had mold: 2 of them in the ceiling, one also all up the walls adjacent to the toilette ( Cabana 4) The bathroom in Cabana 4 had a fetid sewer smell The Linnens were old, wrinkle and grey The rooms were freezing-cold with no heater . Only Cabana 4 had a portable heater to heat 2 rooms which somewhat reduced the unbearable night freeze Room 3 had a crack in the front door that allowed the cold to penetrate the room. We had to get sleeping bags to sleep at night because their blankets were insufficient. The only dinning room was "Al Fresco" with a roof and only plastic "tarps" covering the side walls when it was damp and freezing. The front office staff was rude to my husband when he request assistance. Needless to say, We left the hotel early, but since they charged in advanced, they told me that expedia would not refund the extra night that I paid for and didn't use. NEVER AGAIN!

2/10 Terrible

Mark Chirstian, San Francisco

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Very far away from Guanajuato

I felt that the location as advertised was deceiving. We were lead to believe that this hotel was located 11 kilometers from Guanajuato. In reality is about 30 minutes drive through several narrow roads just to get to the city. Very hard to find location. The restaurant was closed. The rooms are very simple, no hot water in the afternoons. The rooms have paper thin walls, in fact when room neighbors arrived at 1AM we could hear them though the walls. There was a door that separated the adjacent room and we could see the neighbor's light though the door frame. Definitely do not recommend this hotel.

10/10 Excellent

Yuridia

Liked: Cleanliness
Muy amplias las habitaciones , el lugar bellísimo.
Stayed 2 nights in Nov 2025

2/10 Terrible

Jose Andrés

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Habia ratones

Nos cambiaron de cuarto dos veces porque habia ratones
Stayed 2 nights in May 2025

8/10 Good

Marisela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me parece genial el espacio de las albercas, aunque tuvimos algunos inconvenientes en el.cuarto, nos lo cambiaron y despues no nos hicieron el aseo de no ser porque les comentamos, todo lo demas estuvo bien .
Stayed 2 nights in May 2025

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

IGNACIO

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Estancia agradable, pueden mejorar la ropa de cama y las toallas, ya muy desgastadas, y cuidar el servicio de café en los cuartos, pues hay cafetera pero no insumos.
Stayed 1 night in Feb 2025

8/10 Good

Mariano

Stayed 5 nights in Aug 2024

10/10 Excellent

Juan de la

Stayed 1 night in Jul 2024

6/10 Okay

Abigail

Disliked: Staff & service, property conditions & facilities
No le dan mantenimiento necesario a las instalaciones
Stayed 1 night in Jun 2024

10/10 Excellent

Enrique emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024