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Casa Kloster Hotel Boutique

4.5 star property
Luxury hotel with 24-hour fitness centre and spa services

Photo gallery for Casa Kloster Hotel Boutique

Indoor pool
Property preview
Restaurant
Restaurant
Premium Studio Suite, Balcony | View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Spa
  • Pet-friendly

Explore the area

View map
32 Calle de Alonso, Guanajuato, GTO, 36000
  • Place, Juarez Theater
    ‪2 min walk‬
  • Place, Union Garden
    ‪2 min walk‬
  • Place, Alley of the Kiss
    ‪3 min walk‬
  • Airport, León, Guanajuato (BJX-Del Bajío)
    ‪27 min drive‬

Room options

View all photos for Premium Studio Suite, Terrace

Premium Studio Suite, Terrace | View from room

Premium Studio Suite, Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Tempur-Pedic bed
  • 47 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Tempur-Pedic bed
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio, 2 Queen Beds

Standard Studio, 2 Queen Beds

Standard Studio, 2 Queen Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Tempur-Pedic bed
Premium bedding
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Studio Suite, Balcony

Premium Studio Suite, Balcony

Premium Studio Suite, Balcony

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Tempur-Pedic bed
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Tempur-Pedic bed
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio

Standard Studio

Standard Studio

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Tempur-Pedic bed
Premium bedding
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Studio Suite, 2 Queen Beds, Balcony

Premium Studio Suite, 2 Queen Beds, Balcony | View from room

Premium Studio Suite, 2 Queen Beds, Balcony

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Tempur-Pedic bed
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Studio Suite, Terrace

Terrace/patio

Signature Studio Suite, Terrace

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Smart TV
Down duvet
Tempur-Pedic bed
  • 47 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About the area

Guanajuato

A luxury stay in the heart of Guanajuato awaits you at Casa Kloster Hotel Boutique. Within steps you'll find La Paz Square and Union Garden. Highlights at this hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .A day of pampering can include massages and facials. At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM. .Places within a short walk of this 4.5-property class Zona Centro hotel include University of Guanajuato and Juarez Theater.

What's nearby

  • Juarez Theater - 2 min walk - 0.2 km
  • Union Garden - 2 min walk - 0.2 km
  • University of Guanajuato - 2 min walk - 0.2 km
  • La Paz Square - 2 min walk - 0.2 km
  • Alley of the Kiss - 3 min walk - 0.3 km

Getting around

  • León, Guanajuato (BJX-Del Bajío) - 31 min drive

Restaurants

  • ‪La Tasca de la Paz - ‬1 min walk
  • ‪Mr. Rucio - ‬1 min walk
  • ‪Alonso 10 Hotel Boutique & Arte - ‬1 min walk
  • ‪Condesa Rooftop - ‬1 min walk
  • ‪La Clandestina 29 - ‬1 min walk

About this property

Casa Kloster Hotel Boutique

Luxury hotel with 24-hour fitness centre and spa services
Casa Kloster Hotel Boutique offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Casa Kloster Hotel Boutique.

Smoking is allowed in designated areas at this 4.5-star Guanajuato hotel.

  • 24 guestrooms or units
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Casa Kloster Hotel Boutique offers 24 accommodations with espresso makers and a safe. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature down duvets and premium bedding. 55-inch Smart televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages and facials.

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  • Hot tub
  • Spa
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4.5 out of 5, Wonderful, 834 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 250 to 500 for adults and MXN 200 to 400 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Outdoor furniture

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift (99 centimetre wide door)
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 550 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 250 to 500 for adults and MXN 200 to 400 for children
  • Pet fee: MXN 550 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Casa Kloster Guanajuato
Casa Kloster Hotel Boutique Hotel
Casa Kloster Hotel Boutique Guanajuato
Casa Kloster Hotel Boutique Hotel Guanajuato

Frequently asked questions

Is there a spa on site at Casa Kloster Hotel Boutique?

There's no onsite spa, but this property does offer services like facials.

Does Casa Kloster Hotel Boutique have a pool?

Casa Kloster Hotel Boutique has an indoor pool.

What makes Casa Kloster Hotel Boutique a romantic place to stay?

Couples dining and a champagne service, as well as comfy beds in the guestrooms, all help set the scene for a romantic weekend at Casa Kloster Hotel Boutique.

Does Casa Kloster Hotel Boutique serve breakfast?

Sure does, cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Casa Kloster Hotel Boutique?

No, Casa Kloster Hotel Boutique does not offer an airport shuttle service.

Is there a bar or restaurant at Casa Kloster Hotel Boutique?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Casa Kloster Hotel Boutique?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Casa Kloster Hotel Boutique Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 110 out of 136 reviews
Rating 8 - Good. 12 out of 136 reviews
Rating 6 - Okay. 6 out of 136 reviews
Rating 4 - Poor. 5 out of 136 reviews
Rating 2 - Terrible. 3 out of 136 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
9.9997 rating hahaha. They were amazing. But they didnt turn their jacuzzi up. Nor did they have a refrigerator or microwave, nor did they have a seaker system in the room. With al that (like killer hotels in los angeles) they woukd have scored a perfect 10. But truly, they deserve the 9.99997. Awesome, sweet service, gorgeous hotel, beautiful pool area. They are among the very best. Thank you Casa Kloster! We love you!
Stayed 1 night in Jun 2025

10/10 Excellent

Nysa

Stayed 1 night in Jun 2025

10/10 Excellent

Simon, Los Angeles

Stayed 1 night in Jun 2025

10/10 Excellent

SERGIO

Stayed 3 nights in Jun 2025

10/10 Excellent

Ruben

Liked: Cleanliness, amenities, property conditions & facilities
I’d stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Frank, Whittier

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property in the heart of Guanajuato, 4 minute walk to the Jardin and Juarez theater. The property is fairly new and the restaurant breakfast is very delicious. They also have an elevator, most hotels in Guanajuato don’t. The staff is super friendly and cater to your hotel needs. I would definitely stay there again.
Stayed 2 nights in May 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Perfect Location, friendly staff,
Stayed 2 nights in May 2025

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Roslyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! The pool areas is wonderful and quiet. I would stay here again!
Stayed 1 night in May 2025

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

erica, montebello

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Apr 2025

10/10 Excellent

Ruiqi

Stayed 1 night in Mar 2025

6/10 Okay

Rocquelle

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in a great location! Not having hot water in the hot tub was a major disappointment.
Stayed 3 nights in Mar 2025

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in Guanajuato. Conveniently located in city square.
Stayed 4 nights in Apr 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very magical and a super Beautiful place
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice spot

Very helpful and friendly staff
Stayed 3 nights in Apr 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Stay was very pleasant, very clean facility, and staff was amazing.
Stayed 1 night in Apr 2025

2/10 Terrible

Marcos

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
We stayed at Hotel Kloster in Guanajuato for our honeymoon, and sadly, it didn’t meet 4-star standards. At check-in, the front desk didn’t greet or assist us. Thankfully, Alfredo the bellboy stepped in and explained the hotel services—he was the only staff member who provided quality service. We booked through Expedia and were supposed to receive a perk, but it wasn’t mentioned. The night receptionist didn’t know how it worked, and we had to bring it up ourselves. On our second night, our room keys stopped working. The night staff was unhelpful, and someone outside the hotel had to call us to explain the situation. We were moved to a louder room, away from our belongings, without an apology. We were told we’d regain access to our room at 8 a.m., but the key wasn’t ready. Even after breakfast, it still didn’t work—we had to go down twice to get it fixed, with no apology or accountability. Staff told us they couldn’t help because they weren’t the main company (Grupo Stayberry). The room and lobby also smelled like a drain the entire stay. No amenities were ever explained to us. Only Alfredo stood out. The rest of the staff needs serious training. Being a “new” hotel is no excuse for such poor service.
Stayed 4 nights in Apr 2025

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Casa Kloster is Amazing and Beautiful

Our stay was incredible. The architectural detailing, decor, and craftsmanship were truly exceptional. The space had a truly immersive and memorable quality, and the architectural details and decor were a big part of that. The bedroom and bathroom were incredibly well-designed, with a beautiful aesthetic and practical layout that made it an incredibly memorable stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Perla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location, everything was walking distance. Even though is very close to the centro and the night life, it was very quiet and comfortable. The decor was my favorite, fell in love with it!!!! Definitely staying there when I go back.
Stayed 3 nights in Mar 2025

4/10 Poor

david

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so hospitable and helpful. Alfredo made us feel very safe.
Stayed 2 nights in Mar 2025

8/10 Good

Marielena

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This hotel is really nice just opened about 5 months ago, so everything on the property is new and modern. The staff is super helpful and nice, the receptionist at the front desk speak very well English for those non-Spanish speaking tourists. The hotel helps you out booking daily tours for about 200 pesos per person (apx $10 usd dollars). They also help you store your bags to tour the city after you check out. Hotel has an elevator. Mattress and pillows were alright. Room size was decent good size, with enough room. AC installed in room is a plus, and Tv did not have cable, only had streaming services like Netflix, Disney , ViX, etc. I only take a star away bc no hair conditioner provided and also I found hairs left at the shower from prior guest, so that was a bit gross! For being a new hotel they should double check the housekeeping service work to make sure their doing an excellent job cleaning the room. Location is ideal, only 1 block away from the Basilica and the main town square “Plaza de la Paz.” Since Guanajuato is so walkable this hotel is super convenient. If you’re looking for quietness, this place as well any other nearby hotels you will most likely not find it during night hours. Close to midnight the city has a tradition called “callejoniado”where mobs of happy people go singing and take mariachis walking up and down alleys and streets of the town, so it’s inevitable that you may hear noise from the streets bc Guanajuato is just a lively city to visit.
Stayed 1 night in Mar 2025