Hotel Balcón del Cielo

Property class: 3

Photo gallery for Hotel Balcón del Cielo

A room with a black sofa, a large bathtub, and a sliding glass door leading to a balcony with a city view.
A hotel room with two beds, a desk, a chair, and a balcony with a view of the mountains.
A hotel room with a large bed, a separate bed, a desk, a chair, a black sofa, a bathtub, and a mirror.
A hotel room with a bed, a sofa, a chair, a glass table, a mirror, and a window with curtains.
A cityscape through a window with multiple panes, featuring a variety of buildings and a mountainous backdrop.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Housekeeping
  • 24/7 front desk
The current price is AU$101
includes taxes & fees
8 Dec - 9 Dec

Explore the area

View map
Carretera Panoramica Pipila S/N, Colonia Centro, Guanajuato, GTO, 36000
  • Place, Juarez Theater
    ‪3 min walk‬
  • Place, Union Garden
    ‪3 min walk‬
  • Place, Alley of the Kiss
    ‪5 min walk‬
  • Airport, León, Guanajuato (BJX-Del Bajío)
    ‪36 min drive‬

Room options

Superior Studio Suite, 2 Queen Beds, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Junior Room, 1 Double Bed, Balcony, City View

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Junior Room, 2 Double Beds, City View

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Superior Double Room, 1 King Bed, Balcony, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Double Room, 2 Queen Beds, Balcony, City View

7.0 out of 10
Good
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Superior Double Room, 2 Double Beds

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Guanajuato

Hotel Balcón del Cielo puts you in the heart of Guanajuato, within steps of Guanajuato Funicular and Juarez Theater. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find coffee/tea in a common area, multilingual staff and luggage storage. Continental breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Sights within a 10-minute walk of this 3-property class Zona Centro hotel include Alley of the Kiss and Union Garden.

What's nearby

  • Pipila Monument - 2 min walk - 0.2 km
  • Juarez Theater - 3 min walk - 0.3 km
  • Union Garden - 3 min walk - 0.3 km
  • Alley of the Kiss - 5 min walk - 0.5 km
  • University of Guanajuato - 5 min walk - 0.5 km

Getting around

  • León, Guanajuato (BJX-Del Bajío) - 31 min drive

Restaurants

  • ‪Casa Valadez Anfitrión & Gourmet - ‬7 min walk
  • ‪Bora Bora - ‬8 min walk
  • ‪Alonso 10 Hotel Boutique & Arte - ‬9 min walk
  • ‪La Vela - ‬8 min walk
  • ‪LA ERRE - ‬6 min walk

About this property

Hotel Balcón del Cielo

There's a restaurant on site. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at Hotel Balcón del Cielo. Parking is available for a fee.

This 3-star Guanajuato hotel is smoke free.

  • 27 guestrooms or units
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • No smoking on site
  • Dining venue
Hotel Balcón del Cielo offers 27 accommodations with a hairdryer and free toiletries. Flat-screen televisions come with cable channels.

Bathrooms include a rainfall showerhead. This Guanajuato hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (MXN 200 per night)
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: MXN 350 per person
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Shopping centre
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 350 per person
  • Uncovered self-parking fee: MXN 200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Balcón Cielo Hotel GUANAJUATO
Balcón Cielo Hotel
Balcón Cielo GUANAJUATO
Balcón del Cielo
Hotel Balcón del Cielo Hotel
Hotel Balcón del Cielo Guanajuato
Hotel Balcón del Cielo Hotel Guanajuato

Frequently asked questions

What is the cancellation policy at Hotel Balcón del Cielo?

Hotel Balcón del Cielo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Balcón del Cielo?

As of 7 Nov 2026, prices found for a 1-night stay for 2 adults at Hotel Balcón del Cielo on 8 Dec 2026 start from AU$101, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Balcón del Cielo?

Yep, Hotel Balcón del Cielo has an uncovered self car park for MXN 200 per night. A self car park is also available, for a fee.

What makes Hotel Balcón del Cielo a romantic place to stay?

Romance packages, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hotel Balcón del Cielo.

Does Hotel Balcón del Cielo serve breakfast?

You bet, continental brekkie is offered daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Balcón del Cielo?

No, Hotel Balcón del Cielo does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Balcón del Cielo?

Yep, you can grab a meal at Hotel Balcón del Cielo's onsite restaurant.

What time are check-in & check-out at Hotel Balcón del Cielo?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Balcón del Cielo?

No, pets are not allowed.

Hotel Balcón del Cielo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 222 out of 323 reviews
Rating 8 - Good. 64 out of 323 reviews
Rating 6 - Okay. 22 out of 323 reviews
Rating 4 - Poor. 9 out of 323 reviews
Rating 2 - Terrible. 6 out of 323 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location friendly front desk staff.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great to be there. The best view I have ever seen and I travel the world.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was excellent. Has air conditioning, very comfortable room, blackout curtains. Very friendly staff. And the scenery was amazing
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dairy, Queen and Beautiful view
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved it so much
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a little difficult to find the place using GPS, but one of the local tour guides led us to the parking lot for a small and reasonable tip.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it had the most amazing view! and the staff was super friendly!! loved it!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a clean and beautiful place, with great views of the city. The only draw back is they have a lot of stairs. The staff was very helpful and friendly.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was perfect, the views were great and the closeness to the funicular allowed us to quickly arrive at the center of Guanajuato. This is the perfect location.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everything was excellent for this place . The only thing that disappointed me was that the hot tub had no hot water and the safe in the room never worked properly. Other than everything else was beautiful, very clean and great views
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it I I recommended
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing bad at this property is a parking lot you gotta walk to the hotel like maybe half a mile to get to the hotel
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super friendly helped us find a personal driver for our trip and were able to do an early check-in at 5 AM which we appreciated. The staff was all super professional and helpful. Not to mention the view in this place is amazing. I would recommend staying here the only downside was it not having an ice machine, which is understandable. Overall would recommend staying here !
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing view!
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Property conditions & facilities
Good nice
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
My room was very clean the bed was a little stiff but adequate. Staff was very polite and friendly also very helpful. I enjoyed my stay there
Stayed 7 nights in Jan 2026
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
Clean room
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s simple great hotel
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfectly
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Exelente servicio
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Yes, it was beautiful experience like always
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely stay again
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Make sure you get a room with a balcony, the view is priceless and the sunrise is unbelievable.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Very nice clean rooms but so worth it with the beautiful view!
Stayed 3 nights in Sep 2023