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Hotel Balcón del Cielo

3.0 star property

Photo gallery for Hotel Balcón del Cielo

Superior Studio Suite, 2 Queen Beds, Balcony
Front of property
Superior Double Room, 2 Queen Beds, Balcony, City View
Terrace/patio
Room, 2 Double Beds, City View

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Carretera Panoramica Pipila S/N, Colonia Centro, Guanajuato, GTO, 36000
  • Place, Juarez Theater
    ‪3 min walk‬
  • Place, Union Garden
    ‪3 min walk‬
  • Place, Alley of the Kiss
    ‪5 min walk‬
  • Airport, León, Guanajuato (BJX-Del Bajío)
    ‪30 min drive‬

Room options

View all photos for Superior Studio Suite, 2 Queen Beds, Balcony

Superior Studio Suite, 2 Queen Beds, Balcony

Superior Studio Suite, 2 Queen Beds, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Double Bed, Balcony, City View

Room, 1 Double Bed, Balcony, City View

Room, 1 Double Bed, Balcony, City View

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 1 King Bed, Balcony, City View

Superior Double Room, 1 King Bed, Balcony, City View

Superior Double Room, 1 King Bed, Balcony, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Queen Beds, Balcony, City View

Superior Double Room, 2 Queen Beds, Balcony, City View

Superior Double Room, 2 Queen Beds, Balcony, City View

7.0 out of 10
Good
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Guanajuato

Hotel Balcón del Cielo puts you in the heart of Guanajuato, within steps of Guanajuato Funicular and Juarez Theater. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find coffee/tea in a common area, multilingual staff and luggage storage. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Sights within a 10-minute walk of this 3-property class Zona Centro hotel include Alley of the Kiss and Union Garden.

What's nearby

  • Pipila Monument - 2 min walk - 0.2 km
  • Juarez Theater - 3 min walk - 0.3 km
  • Union Garden - 3 min walk - 0.3 km
  • Alley of the Kiss - 5 min walk - 0.5 km
  • University of Guanajuato - 5 min walk - 0.5 km

Getting around

  • León, Guanajuato (BJX-Del Bajío) - 31 min drive

Restaurants

  • ‪Casa Valadez Anfitrión & Gourmet - ‬7 min walk
  • ‪La Trattoria Ristorante Italiano - ‬7 min walk
  • ‪Alonso 10 Hotel Boutique & Arte - ‬9 min walk
  • ‪La Catrina - ‬7 min walk
  • ‪Tacos Tony - ‬7 min walk

About this property

Hotel Balcón del Cielo

There's a restaurant on site. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at Hotel Balcón del Cielo. Parking is available for a fee.

This 3-star Guanajuato hotel is smoke free.

  • 27 guestrooms or units
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • No smoking on site
  • Dining venue
Hotel Balcón del Cielo offers 27 accommodations with a hairdryer and free toiletries. Flat-screen televisions come with cable channels.

Bathrooms include a rainfall showerhead. This Guanajuato hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (MXN 200 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 350 per person
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Shopping centre
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 350 per person
  • Uncovered self-parking fee: MXN 200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Balcón Cielo Hotel GUANAJUATO
Balcón Cielo Hotel
Balcón Cielo GUANAJUATO
Balcón del Cielo
Hotel Balcón del Cielo Hotel
Hotel Balcón del Cielo Guanajuato
Hotel Balcón del Cielo Hotel Guanajuato

Frequently asked questions

What is the cancellation policy at Hotel Balcón del Cielo?

Hotel Balcón del Cielo offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Balcón del Cielo?

Yep, Hotel Balcón del Cielo has an uncovered self car park for MXN 200 per night. A self car park is also available, for a fee.

What makes Hotel Balcón del Cielo a romantic place to stay?

Romance packages, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hotel Balcón del Cielo.

Does Hotel Balcón del Cielo serve breakfast?

You bet, buffet brekkie is offered daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Balcón del Cielo?

No, Hotel Balcón del Cielo does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Balcón del Cielo?

Yep, you can grab a meal at Hotel Balcón del Cielo's onsite restaurant.

What time are check-in & check-out at Hotel Balcón del Cielo?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Balcón del Cielo?

No, pets are not allowed.

Hotel Balcón del Cielo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 147 out of 229 reviews
Rating 8 - Good. 52 out of 229 reviews
Rating 6 - Okay. 17 out of 229 reviews
Rating 4 - Poor. 8 out of 229 reviews
Rating 2 - Terrible. 5 out of 229 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

YA

Stayed 1 night in Nov 2025

10/10 Excellent

Yu

Stayed 1 night in Oct 2025

10/10 Excellent

Cornelio

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, air conditioner stuff
Stayed 1 night in Sep 2025

8/10 Good

Bernarda

Liked: Amenities
Buena ubicación y personal amable
Stayed 1 night in Sep 2025

8/10 Good

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities
Generally the stay was OK. A little further away from the main tourist area than expected. Initially you have to take the funicular up to check in. If you are in town after 9:30 p.m. then you need to either walk up the steep hill or catch a taxi to the entrance. If you need to go down into town before 9:30 a.m, when the funiculus starts, then once again you need to walk down the hill. Just be aware of this before booking.
Stayed 3 nights in Sep 2025

10/10 Excellent

Fernando A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superlativo location do not expect great Food Service but it is located very near downtown thanks to a funicular very handy that works from 9am to 10pm
Stayed 1 night in Sep 2025

10/10 Excellent

Pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Make sure you get a room with a balcony, the view is priceless and the sunrise is unbelievable.
Stayed 1 night in Aug 2025

10/10 Excellent

Cornelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s simple great hotel
Stayed 1 night in Jul 2025

10/10 Excellent

hector

Stayed 2 nights in Jul 2025

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Guanajuato City trip

We had a great stay and the only issue was that we had a delay in getting hot water but the hotel was able to offer us another room for us to use. The property is right next to the Pipila statue and use of the funicular was complimentary with our reservation so that was a plus! The view was amazing from our balcony and totally recommend this property! We had a great experience and overall cleanliness of the room and hotel was great!
Stayed 3 nights in Jun 2025

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place
Stayed 1 night in May 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
So cute and breathtaking views
Stayed 3 nights in Feb 2025

8/10 Good

Claudia

Travelled with partner
Liked: Cleanliness
Convinient transportation
Stayed 6 nights in Apr 2025

10/10 Excellent

Juan

Stayed 1 night in Apr 2025

8/10 Good

Teresa

Liked: Property conditions & facilities
Beautiful place but alittle far the center
Stayed 1 night in Apr 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Yesica

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Beautiful hotel and area. My only concern is I paid for the room with the hot tub and the water didn’t come out. I kept telling the clerk if they could help with this. The clerk said that’s how it is and it’ll come out eventually. It never came out, it’s not worth paying extra for the room with the hot tub.
Stayed 1 night in Dec 2024

10/10 Excellent

Alfredo

Stayed 2 nights in Feb 2025

10/10 Excellent

Michelle

Stayed 4 nights in Oct 2024

10/10 Excellent

Siavash

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service. Staff members were very helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

cesar joel, saint sacrement

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It has very nice facilities, very clean and quiet, as well as a beautiful view of the city and very good service.
Stayed 1 night in Jan 2025

4/10 Poor

Veronica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The shower water I couldn’t control it. The staff lied about the sliding door wasn’t a let to lock because of security reason. What about my security? Small rooms, really hard mattress. No parking included you have to pay extra for parking, they give you a small discount. You have to park your car really far away and lonely place. There is a lot of stairs if you travel with kids or elderly it’s an inconvenience.
Stayed 1 night in Jan 2025

10/10 Excellent

Jesus

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property is located up the hill so ensure you plan your day around the schedule of the funicular (trolley thing that transports you from the central area up to the hotel, which is next door to Monumento Al Pipila). The hotel does give you a complementary pass so you get priority and unlimited trips. We didn't find this to be an issue. We did have to take the callejones (side streets with stairs) up to the hotel in the evening. We never had an issue but it could be a risky area at night, even though there are cameras and lighting. Another minor thing is that we did have to wait to get into the hotel a couple evenings as there was no one at the desk and they locked the front door. Within 15 minutes someone did eventually come. The room was large, clean, and more quiet as you were a distance from the downtown area. The views from the room were amazing, as you could see the beautiful colours of Guanajuato!
Stayed 3 nights in Nov 2024

10/10 Excellent

Wei

Stayed 3 nights in Dec 2024

8/10 Good

Armando

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this place is a pleasant place to stay with lots of benefits. The biggest benefit is having VIP access to the funicular. Rooms were kept tidy daily and staff was friendly. Location is perfect, with lots of places nearby to see and dine in.
Stayed 6 nights in Nov 2024