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4.1 out of 5

"The room was nice, but the wifi wasn't working. Staff were helpful though " More

By a verified traveller on Mon 03 Aug 2020

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Hotel Description

The Grand Motel places you in the center of Griffith, within a short 5-minute stroll of Griffith Local Court and Griffith City Central. Highlights at this motel include an indoor swimming pool and in-room free WiFi.

Flat-screen TVs with cable channels are featured in all 42 rooms, and you can enjoy free wired Internet, ceiling fans, and hair dryers. Pillowtop beds and free toiletries are nice touches to enhance your stay. Additionally, refrigerators, minibars, and phones are available. Housekeeping is available once per stay.

This business-friendly motel offers free WiFi in public areas, a fitness center, and dry cleaning/laundry services. Added amenities include laundry facilities, luggage storage, and an elevator. There's also the convenience of free self parking.

Sights within a 10-minute walk of this 4-star Griffith motel include Griffith Regional Theatre and within 30 minutes you'll find Westend Estate.

Small Queen Room (Internal)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$109* Per night/room 11 Aug. - 12 Aug.

Family Two Bedroom Spa Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Family Two Bedroom Spa Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Family Two Bedroom Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Twin Room (Internal)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Queen Spa Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

The Grand Motel ratings based on 74 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Grand Motel

Everyone (44) Couples (10) Family (15)
4 out of 5
The room was nice, but the wifi wasn't working. Staff were helpful though

Posted by on 3 Aug. 2020

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Comment from Hotel Management

3 Aug. 2020 by Brad

HI and thanks for taking time to let us know about your recent stay. We are sorry about the WiFi issue. Its been a bit of an ongoing issuer for a week or so now and we are hopeful that we can get on top of it soon. Please accept our apologies for the inconvenience this caused

3 out of 5
Shower hard to regulate. Parking provision was good. Location good. Will not book an ‘inside’ room next time.

Posted by on 25 Feb. 2020

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Comment from Hotel Management

25 Feb. 2020 by Brad

Thanks for making time to review your recent stay with us and we are sorry that aspects of the stay didn't meet your expectations. We offer a range of rooms for aimed a different requirements and budgets. The internal rooms are offered on a budget and whilst they are not for everyone, they do offer a cost effective choice. For guests wanting a larger room, we suggest they choose the Deluxe Suites as opposed to the smaller standard rooms. The deluxe suites have the added advantage of a large balcony and floor to ceiling windows giving lots of natural light.

4 out of 5
Clean, central, quite, secure undercover parking and friendly staff.

Posted by , from Canberra on 12 Feb. 2020

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Comment from Hotel Management

15 Feb. 2020 by Brad

HI Anne. Thank you for sharing your recent stay with us. We look forward to welcoming you back soon.

5 out of 5
Gorgeous modern room. Comfortable beds. Really loved the decor. Very classy. Very clean.

Posted by on 4 Feb. 2020

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Comment from Hotel Management

4 Feb. 2020 by Brad

HI & thank you so much for your glowing review. We appreciate any feedback but love to hear how much you have enjoyed the stay. We will certainly let the team know.

5 out of 5
Very clean and tidy. Comfortable bed's &easy parking

Posted by on 1 Jan. 2020

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Comment from Hotel Management

3 Jan. 2020 by Brad

Thank you for letting us know you enjoyed the stay.

4 out of 5
Excellent service. Modern rooms. Great location . Old world charm with a modern feel

Posted by on 26 Dec. 2019

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Comment from Hotel Management

27 Dec. 2019 by Brad

Good Morning and thank you for taking some time to share about your recent stay with us. It is great to hear that you enjoyed your short break and we look forward to welcoming you back when you next visit Griffith

5 out of 5
The only problem was getting the TV to operate. Some starting up information would be helpful.

Posted by on 15 Dec. 2019

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Comment from Hotel Management

16 Dec. 2019 by Brad

HI and thank you for staying with us. Your suggestion for a user guide for the TV system is definitely noted and you will see something in place when you next stay. Thanks again and have a great festive season

5 out of 5
Handy location for me, very clean, it had everything I was looking for

Posted by on 12 Dec. 2019

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Comment from Hotel Management

16 Dec. 2019 by Brad

Thank you for choosing to stay with us and we are so happy to hear that you enjoyed your stay. We look forward to welcoming you back soon

3 out of 5
Manager was pleasant and very helpful. The only problem we had was the noisy air conditioning. At night it was quite noisy with a ticking sound. The Hair Dryer didn’t work. I didn’t mention when we checked out as I didn’t want to offend the manager but overall it is a great position in Griffith.

Posted by on 1 Dec. 2019

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Comment from Hotel Management

1 Dec. 2019 by Brad

Good morning and thank you for making time to review your stay. Rest assured, we don't get offended when guests let us know if there is a problem or concern. The only way we can address issues is if we know about them so feedback is always very valuable to us. We are sorry those issues impacted your stay as we always aim for 100% guest delight. Please accept our apologies and we look forward to welcoming you back

5 out of 5
As described. Fairly priced. Friendly and informative staff. Central location. Clean.

Posted by on 10 Nov. 2019

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Comment from Hotel Management

10 Nov. 2019 by The Managers

HI and thank you for making time to share about your stay with us. We are so happy that you enjoyed the break and we look forward to welcoming you back.

Property Features

The Grand Motel offers its guests an indoor pool and a fitness center. Public spaces have free WiFi and wired Internet. The business-friendly The Grand Motel also features laundry facilities, dry cleaning/laundry services, and an elevator. Self parking is free. This 4-star Griffith motel is smoke free.

  • 1 building
  • 42 guestrooms or units
  • 2 levels
  • Built in 2009
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Griffith, NSW (GFF) (5 km / 3.1 mi)
  • Train station: Griffith Station (0.8 km / 0.5 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

The Grand Motel offers 42 air-conditioned accommodations with minibars and hair dryers. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. This Griffith motel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered once per stay and microwaves can be requested. Housekeeping is provided on a limited basis.

  • Pillowtop beds
  • Minibar
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave available
  • Electric kettle
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (once per stay)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Free tea bags/instant coffee

Nearby Activities

Recreational amenities at the motel include an indoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 8 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:30 AM - 8 PM. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:30 AM - 8 PM.
Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 15.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place and staff at the property wear personal protective equipment.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually wrapped food options are available for dinner
  • Gap period enforced between guests' stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: AUD 50.00 for check-in between 8 PM and 5:30 AM
  • Late check-out fee: AUD 100 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Motel Griffith
  • Grand Griffith
  • The Grand Motel Motel
  • The Grand Motel Griffith
  • The Grand Motel Motel Griffith

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.